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Ring! Ring! Have-been horror directors hotline, how may we help you? Um…yeah…Pronto! I mean hello, my name is Rugge… err, call me by my initials R.D! Okay Mr. R.D, what seems to be the problem? Well the reviews on my latest movie "Dial: Help" were all negative and harsh and, frankly, I myself feel like my career has seen better days as well. Okay Mr. R.D, and why do you suppose that is? Well, I gained fame and a well-deserved cult status thanks to my controversial and shocking movie about savage tribes of cannibals devouring a film crew and another one about relentless thugs terrorizing wealthy people in a house at the edge of the park, for which I borrowed the idea from Wes Craven, but "Dial: Help" revolves on … err… never mind! No no, Mr. R.D, go ahead and tell me what the film is about. Um, it's about a spiritually possessed phone line stalking a sexy model and killing the people surrounding her. Ah, I see. That premise does indeed sound a little silly and not as petrifying as cannibals or rapists, but I suppose there are deeper themes in your film, right? Oh yeah, sure… Um, what do you mean by that? Well, isn't the phone line symbolism for another kind of terror? Or perhaps it's all just happening in the mind of your female heroine? Um, nope… It's just about a phone going berserk and murdering people with the cord, vibrations, electricity or even ordinary coins. Interesting, Mr. R.D, but how do you explain all this supernatural stuff to the viewer at the end of the movie? You see, I figured the slowly unraveling phone-mystery plot wouldn't be that important or relevant, so I just concentrated on processing all possible phone-gimmicks I could think of. Phone gimmicks? What do you mean? You know, like wind blowing through the horn, mind-penetrating dial tones, and turn-tables catapulting into the air! Very original, Mr. R.D, but not exactly horrific and as an experienced director you must know that, in the end, people expect a reasonable clarification of all these events. Oh, but there is! It all has to do with negative and unreleased energy, if I remember correctly! It's all a bit fuzzy, I admit. Hmm… I see. Oh well, as they always say, a good motion picture relies on more elements than just the story. Did you at least process some of your regular trademarks into the film, so that your fans at least recognize your style? I tried! Lord knows I tried, but the murders and bloodshed are simply not shocking anyone! That's a pity indeed, Mr. R.D, but what about sex? Everyone likes a good portion of sleaze and nudity in their horror films and you said yourself the film centered on a sexy fashion model in peril! Yes, but … But what, Mr. R.D? Well, to tell you the truth, we kind of promoted "Dial: Help" as an erotic thriller with revealing shots of Charlotte Lewis on the cover, but in reality there's no sex in the film and Charlotte even refused to go topless. Mr. R.D! Now I'm really disappointed, that's just shamelessly ripping people off and lure them with false promises! I know, I know, and I'm ashamed, but I just wanted everybody to rent "Dial: Help" and love it! Well, to round up I can comfort you by saying that every major director is entitled to a few erroneous decisions without it affecting his/her career immediately, but be more cautious next time and do some research first, okay Mr. R.D? I will; thank you! You're welcome. Tell me, have you got any ideas for upcoming movies already? Yeah, as a matter a fact, I do! I was thinking about making a Giallo with a murderous washing machine! Doesn't that sound fascinating? Hello? Hello?

I don't get the overwhelming negativity directed at this film. It's quite entertaining and has an unique supernatural premise, with lots of traditional giallo atmosphere thrown in. People die in very giallo like ways. And Charlotte Lewis' energetic performance in lingerie for the last half hour makes up for any disappointment you might feel about the lack of nude scenes.

A stunningly beautiful Charlotte Lewis stars as a woman who is terrorized by a ghosts who torment her on the phone.Driven to the edge in terror Charlotte is forced to confront this chilling mystery in order to save her sanity and her life.I can't believe that Ruggero Deodato,the director behind "Ultimo Mondo Cannibale","Cannibal Holocaust" and "House on the Edge of the Park" directed this absurd piece of trash.Admittedly the music by Goblin front man Claudio Simonetti is pretty good,but the story is painfully stupid.The script by Franco Ferrini is ridiculous and it makes no sense,the acting is bad and there is absolutely no suspense.The scene in which a prospective rapist of Charlotte Lewis is killed by coins ejected from a subway telephone is more than laughable.Don't waste your time with this piece of crap.There are far better Italian horror movies out there!

My review was written in October 1989 after watching the film on Prism video cassette.

Despite its absurd premise, "Dial: Help" emerges as an above-average Italian horror thriller, imported direct to U. S. video stores.

Charlotte Lewis, the mega-voluptuous co-star of "Pirates" and "The Golden Child:, is cast against type as a vulnerable British heroine whose innocent dialing of a wrong number sets off a series of supernatural murders.

It seems (rather preposterously) that she's made contact with a long-gone phone romance service whose pent-up energy ("of love and hate", per psychic expert William Berger) finds a mystical outlet through the phone lines. She's plagued by weird voices; the phone kills her tropical fish and her friends are murdered by an invisible presence. Pic climaxes with Lewis retracing her steps and finding the secret room that unlocks the mystery.

Helmer Ruggero Deodatao again demonstrates he's nar the head of the class in making American-style films in Rome, with an excellent direct English soundtrack. Pic is something of a challenge for fidgety video fans, in that star Lewis doesn't really get down and boogie until the final reel; her prudish performance up until that point is definitely misleading.

Finale, however, is worth waiting for, as Deodato combines voyeurism and bondage motifs memorably in a kinky payoff for which Lewis takes on the idealized look of a John Willie adult cartoon character. Pic definitely is a showcase for the exotic star, whose physical attributes could well win her an extended Italian career parallel to current reigning local star Serena Grandi.

Unidentified supporting cast is good and all tech credits are solid.

It is truly saddening to see a once-great director such as Deodato delivering such a second-rate giallo such as this. This movie was so terrible it effectively put an end to his movie career. The box lies, this is no "erotic thriller", hell during the film's 97 minute running time, Charlotte Lewis barely shows us one nipple! I thought it would pick up once William Burger showed up (in one of his last roles), but his character is killed off rather abruptly and lamely. This movie fails in pretty much every way. Claudio Simonetti's music is little more than noise, and the plot made very little sense at all. For some reason, Lewis is terrorized by ghosts which attack using phones. (?) By the end, the characters all seem to have forgotten the previous 90 minutes of hell they went through, and casually laugh as they sick the evil spirits on someone else, Lewis's ex-boyfriend. What?!? This movie did little for me besides anger me.... and bore me half to death. For genuine 80's Deodato fun, watch THE BARBARIANS or THE ATLANTIS INTERCEPTORS, let this one rot on the video store shelf. Argento could make a better giallo than this!