Usercentrics Trust Center
Pioneers in data privacy with unrivaled consent management technology, our global team works daily for a better internet for everyone.
Our vision is to build a world where user privacy enables a thriving digital ecosystem. We do this by creating technology that makes it easy for any type of organization with an online presence to protect data privacy while growing their data-driven business.
At our core, we’re committed to maintaining rigorous compliance, robust IT security, and the utmost respect for privacy. These principles are not an afterthought, but the very foundation and backbone of our business. We’re not just a service provider, we’re your trusted partner, dedicated to safeguarding your interests, protecting your data, and delivering superior service. With us, you are in safe, capable hands.
We know that privacy plays a critical role in earning and maintaining your trust.
How we work to protect your privacy is codified in our Privacy Policy and internal guidelines on our security and privacy practices and processes.
Usercentrics’ success depends on building and nurturing our customers’, partners’ and shareholders’ confidence in our integrity and our independence.
We actively work to remind ourselves of our mission, vision and values, as well as environmental, social and governance principles, to help ensure that we incorporate them daily in our ethics and operations.
We not only live by the principles of our Code of Conduct but we also undergo independent verification of our security, privacy, and compliance controls to help you meet your regulatory and policy objectives.
Policies
- Privacy Policy
- Code of Conduct
- Other internal policies – Contact us
Regulations
- DMA, GDPR, CCPA, VCDPA, LGPD, POPIA, FADP & TCF 2.2
- HIPAA (Health Insurance Portability and Accountability Act) – Compliant (100%)
Attestations
- SOC2 Type II (Systems and Organization Controls 2)
Directives
NIS2 (Network and Information Systems Directive 2) – Compliant (100%)
Certifications
- ISO 27001 – Information Security Certification
- Web Content Accessibility Guidelines (WCAG) Certification
- TISAX® Assessment – German Association of the Automotive Industry (VDA) and the ENX Association
- Terms and Conditions for Information & Communication Technology Certification
- Liability Insurance Certification
Partnerships
Security governance
Security governance is critical for our strategy. We take guidance from industry standards such as the International Organization for Standardisation (ISO) and TISAX.
Audit and compliance
Usercentrics experts are prepared to assess security controls and manage certifications and attestation audits. We are ISO 27001 certified and performed TISAX assessment to address third-party risk management and assess our suppliers for compliance.
Business resilience
Resiliency lets Usercentrics adapt to threats against the interests of stakeholders, reputation, critical operations, and more. To do this, we implement redundancy and business continuity management into our systems to help us to respond to threats.
Cyber defense
We monitor and provide alerts for suspicious activity and vulnerabilities, conduct routine scans of external-facing Web infrastructure and third-party penetration tests.
Threat and risk assessment
To protect customer data, Usercentrics uses a risk-based methodology that supports planning, mitigation, and countermeasures. We can address threats to our assets and resources by conducting assessments and understanding the impact they may have.
- ISO 27001 – Information Security Certification
- TISAX® Assessment – The German Association of the Automotive Industry (VDA) and the ENX Association
At Usercentrics, our steadfast commitment to delivering trustworthy solutions is reflected in our product ratings and in the trust from over 2.1 million websites and apps using our products. We proudly hold three consecutive leader badges on G2, reflecting our consistent excellence and commitment to innovation.
More than just a statistic, our staggering 99%+ customer retention rate provides tangible proof of the trust that our clients place in us and our solutions.
We believe that transparency catalyzes trust, which is why we provide real-time system performance visibility, enabling our clients to see firsthand the efficiency and reliability of our solutions.
This commitment to trust and transparency is the cornerstone of our success and will continue to guide our future endeavors.
Integrity at core, independence in action, and commitment to ESG principles.
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Usercentrics works with legal and digital consulting partners around the world. Our network is here to help you find the best legal counsel for your data privacy strategy and implementation guidance for Usercentrics platforms.
RESOURCES
your customers
