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Lighten Your Holiday Load

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#1 AI-native
Omnichannel Experience
and Customer Engagement Platform

The end-to-end platform with an integrated CDP to fuel journey orchestration across the widest set of channels to deliver experiences as unique as each customer – with the fastest ROI, higher efficiency, and better results.

The end-to-end platform to deliver experiences as unique as each customer – with the fastest ROI, higher efficiency, and better results

Trusted by marketing teams at 1,200+ brands,
from high-growth businesses to enterprise players

Deliver a unique experience per person, all from a single platform

Accelerate growth, unleash higher productivity, maximize ROI, and create more valuable customer relationships.

Sirius AI™

Leverage the combined power of Agentic AI, Generative AI, and Predictive AI to deliver exceptional outcomes while making marketers unstoppable.

Journey Orchestration

Orchestrate customer journeys to build consistent, timely, and relevant
one-to-one experiences across every customer touchpoint.

Personalization

Great experiences happen when you know your customers inside out. Combine the power of unified customer data and AI to deliver personalization at scale.

Insights

Make smarter decisions, faster. Build impactful campaigns and learn what's working with real-time insights and detailed performance reports.

Customer Data Management

Get a 360 view of customers to sharpen segmentation and activate data across every stage of the customer journey.

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Reach customers across 12+ channels

Engage across app, SMS, email, web, and more. You won’t find this level of native channel support with any other vendor.

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You are in good company

One platform, infinite
customer experiences

We’re on a mission to empower marketers to drive growth and revenue, by delivering seamless customer experiences that are as unique as each customer.

 

Impactful customer journeys on the channels they use most

Connect data across 12+ channels to build a 360-degree view of your customers and deliver campaigns that inspire action.

Sirius AI Visualization

Introducing Agent One

Introducing Agent One

Autonomous agents for superior customer engagement

Autonomous agents for superior customer engagement

Sirius AI Mobile Visualization

Agent One™ brings together purpose-built AI experts (aka agents) to help you deliver superior customer engagement through emotionally resonant conversations and autonomous decision-making.

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Loved by brands, recognized by analysts ❤️

Insider is a Leader in the IDC MarketScape: Worldwide AI-Enabled Marketing Platforms for Enterprise Companies 2025

Insider was recognized as a Leader for unifying customer data, journey orchestration, and AI into a single enterprise-ready platform. IDC highlighted its use of generative, predictive, and conversational AI via autonomous agents to deliver personalized experiences at scale.

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Insider named a Leader in the Gartner® Magic Quadrant™ for Personalization Engines

Insider’s AI-powered personalization capabilities make it the #1 choice for marketers worldwide. We received the highest scores for all three personalization use cases; Marketing (3.99/5.0), Digital Commerce (4.11/5.0), and Services and Support (3.94/5.0).

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Insider Recognized as a Gartner Peer Insights™ Customers’ Choice for Multichannel Marketing Hubs’25

Insider is recognized as a Customers’ Choice with the highest overall rating of 4.9/5 and a 100/100 score for Willingness to Recommend. We’re rated #1 for achieving the highest scores across four categories: Product Capabilities (4.9/5.0), Sales Experience (4.9/5.0), Deployment Experience (4.8/5.0), and Support Experience (4.9/5.0).

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gartner peer insghts

Insider Recognized as a Gartner Peer Insights™ Customers’ Choice for Personalization Engines’25

Insider is recognized as a Customers’ Choice with the highest overall rating of 4.8/5 and a 100/100 score for Willingness to Recommend. We’re rated #1 in Support Experience (4.9/5) and #1 in Sales Experience (4.7/5).

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Insider recognized as a Leader in The Forrester Wave™: Cross-Channel Campaign Management (Independent Platforms)

Insider achieved a perfect 5.0/5.0 rating across 16 Forrester Wave criteria, including personalization, platform architecture, innovation strategy, predictive analytics, and machine learning, with the highest score in the campaign orchestration category.

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Insider named a leader in the IDC MarketScape for Worldwide Omnichannel Marketing Platforms

Read the report to learn more about why recognized Insider as a disruptor “at or above technical parity with the conventional solutions” and highlighted our extensive breadth of channels, personalization, and AI/ML.

Access the report
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Insider tops G2's Fall’25 reports as the #1 Leader across 11 categories

Insider tops the charts as the #1 Leader in Personalization Software, Customer Data Platforms (CDP), Mobile Marketing, SMS Marketing, WhatsApp Marketing, E-commerce Search, Customer Journey Analytics, Marketing Automation, Conversational Commerce Platforms, and more. We’re also named the #6 Best Software Product in the world.

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"With Insider, our email marketing process has been greatly simplified, and it is this, along with the admirable tech support, that makes them a great choice for us at LEGO."

Marketing Manager
LEGO

Orange Stars

"I would definitely recommend Insider to any brand. Insider has a unique ability to connect channels to deliver a single customer journey, where we can better manage and communicate with individual customers."

Business Analyst
Madeira Madeira

Orange Stars

"With Insider's platform and customer support team, we have achieved 12x ROI. Using Smart Recommender, we now provide the relevancy our product recommendations. With Web Push, we are able to drive great traffic into our website, making it one of our top traffic sources."

Marketing Specialist
Decathlon

Orange Stars

"Insider's team of Growth Consultants have helped us with the detection, creation, and evolution of campaigns we've performed the integration. It offers an array of predictive templates that not only saves time and effort but also allows us to run a number of campaigns simultaneously."

Digital Content Director
Puma

Orange Stars
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Integration hub

Break down silos and unlock the potential of your tech stack by
integrating data from 100+ data sources. Onboard new data sources in a few clicks.

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What could you achieve with Insider?

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