Lennies Toys Reviews 1,427

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the business for its excellent service, quick delivery, and great communication. People appreciate the wide selection of toys available at very good prices, often finding items that are hard to find elsewhere. The ordering process is described as easy, with a user-friendly website that displays current stock levels. Customers highlight the personal touch and care taken with packaging, noting that items are always well-protected. Many reviewers specifically mention the positive interactions with the family-run team, who are commended for their helpfulness and quick response to inquiries. The business is highly recommended for its reliability, competitive prices, and overall commitment to customer satisfaction.

Based on these reviews

Rated 5 out of 5 stars
Verified

First time dealing with Lennie's Toys and it was an amazing buying experience, I was after EAFC26 for my PS4 and Lennie's Toys where the cheapest around. They were amazing and got my game bang on time... See more

Rated 5 out of 5 stars
Verified

I'm happy to support local businesses. They need to have a wide variety of toys for people, but if I find something at Lennies, I'll buy it in the future. :)

Rated 5 out of 5 stars
Verified

I was a little unsure at first as I normally order from well known retailers. But the price was better then anything else I could find, so thought i would give Lennies a go. Glad I did, order received... See more

Rated 5 out of 5 stars

I highly recommend Lennies toys! I emailed Callum to make an enquiry about a toy I had found on his site, he responded very quick and was incredibly helpful and polite. Within an hour of placing my or... See more

Rated 5 out of 5 stars
Verified

I placed an order before 3pm and the following day by lunchtime, my order arrived. Well packaged, great prices, excellent and reliable service, which is rare nowadays. Communication great throughout... See more

Company replied

Rated 5 out of 5 stars
Verified

Lennies Toys are an asset to Scotland for anyone looking to buy a vast range of toys. Christmas is approaching I have recently used Lennies to buy some early presents🎁. Callum, Adelle, (Callum's mo... See more

Company replied

Rated 5 out of 5 stars

Wow came across Lennies Toys whilst looking on the Internet for Palm Pals. So glad I found them. So easy to order. Delivery was super quick and was kept upto date with delivery. Great packaging too. N... See more

Company replied

Rated 5 out of 5 stars
Verified

Great service from start to finish! It even arrived 1 day early than it should! They even gave a free funko pop with the order which was a ln added bonus.

Rated 5 out of 5 stars
Verified

Lennies toys are the perfect example of how we need to support individual businesses not the large chains. With Lennies toys you know you are going to get the personal touch your items are mint and... See more

Company replied

Rated 5 out of 5 stars

Great price on pre order of new Elden ring game due out 30/5/25 even give free delivery for day of release can’t say better than that the owner Callum super approachable and answered question no probl... See more

Company replied

Rated 5 out of 5 stars

Ordered yesterday came today! Wasn’t expected to come so soon. Amazing service, very happy to support this family run business over a bigger company. Really glad I found them and the item was £10 chea... See more

Company replied

Rated 5 out of 5 stars

I had ordered Elden Ring Nightreign from the big company who shall not be named and delivery for that was due several days after the game release date. So when I came across Lennies and the game w... See more

Rated 5 out of 5 stars
Verified

Fantastic service! Would very highly recommend this company. I ordered just before 3pm one day and my order arrived by lunchtime the next day! The prices are very competitive and my order was well pac... See more

Rated 5 out of 5 stars
Verified

Always a great experience buying from Lennies Toys. Callum and his family work very hard to get the orders out. Lots of choice and always new toys to look at. I would recommend adding them to Tik... See more

Company replied

Rated 5 out of 5 stars

I can't recommend Lennie's Toys enough! It's always my go-to place when I'm looking for the perfect toy. I recently ordered a Nerf gun from their website, and I was pleasantly surprised to find i... See more

Rated 5 out of 5 stars
Verified

I struggled to find a wooden picnic basket that a special little girl had asked for. I came across Lennies by accident and was delighted to find what I was looking for at a very reasonable price. My... See more

Rated 5 out of 5 stars
Verified

I don’t normally leave reviews but this company deserves one! I love the fact it’s a family run business, I have ordered twice now and both times items have been dispatched quickly and arrived we... See more

Rated 5 out of 5 stars
Verified

For a small family run business they get things done faster than most other places i order stuff from and their response time to issues is really fast too! (only had one and wasn’t their fault). Ca... See more

Rated 5 out of 5 stars
Verified

I love Lennie's toys! For someone who has lots of nieces and nephews to buy for and is also a collector, Lennie's toys are brilliant as they have constant new stock, great prices, good communicatio... See more

Company replied

Rated 5 out of 5 stars
Verified

I didn't know the company but will be using them more. They kept in touch very quickly and resolved any issues I had better than I was expecting. Their prices are also very competitive for a small fa... See more

Rated 5 out of 5 stars
Verified

What a fantastic toy company. The website is so easy to navigate and you are able to see current stock levels, which is helpful. Twice I have managed to find hard to get toys on Lennies Toys websit... See more

Rated 5 out of 5 stars
Verified

This was one of the best experiences I have had with a business that shipped to the US from abroad. They were communicative, fast shippers with products that came tucked with love. I would highly reco... See more

Company replied

Rated 5 out of 5 stars

The service and communication from this toy shop were outstanding—I would highly recommend them! There was a small error with the doll model I ordered for my daughter. I sent an email, and with... See more

Rated 5 out of 5 stars
Verified

Order was incorrect first time but changed without question when I emailed. Also got to keep first incorrect order with an apology. It’s all about great customer service. Will be using again

Rated 5 out of 5 stars

Lovely people very helpful too post was amazing loving the carebear will be buying more 😊

Rated 5 out of 5 stars
Verified

Ordered 2x jigsaws that were on sale and a bargain. Delivery was quick. I had to return one as the recipient already had it and the team at Lennie’s were so efficient with arranging the return. Commun... See more

Rated 5 out of 5 stars
Verified

I'm very happy with Lennie's toys, there is a brilliant selection of items for all ages and the quality is amazing. I ordered my plush items they the postage and payment was very fast and efficient. E... See more

Rated 5 out of 5 stars
Verified

Adorable calming bear. Fast and efficient service from ordering online to delivery . Great communication along the way . Bought the bear as a gift I’m sure the little boy will love him .

Rated 5 out of 5 stars
Verified

I have brought from Lennie's quite a few times now. Always fast delivery, always good customer service and good value. This time I've brought for my daughters birthday. She hasn't had the toys yet but... See more

Company replied

Rated 5 out of 5 stars
Verified

Bought from here twice now and absolutely fantastic service. Had a discount sale on which was a bonus. Ordered , packed , shipped & received within 48 hrs. 💯use again. Thank you

Rated 5 out of 5 stars

Found the item I was looking for at a much cheaper price than Amazon, so was really happy to be able to support this business! Speedy delivery as well and very well-packaged.

Company replied

Rated 5 out of 5 stars
Verified

Absolutely amazing customer service. The products are brilliant, I have a few further purchases lined up. Really glad I discovered them, highly recommend

Rated 5 out of 5 stars
Verified

A Fantastic business I have ordered from time and time again. I hand on heart recommend this business to everyone. Very fast dispatch to delivery everytime. 10/10 AAA 🌟 🌟 🌟 🌟 🌟

Company replied

Rated 5 out of 5 stars
Verified

Package was great and noted who packed it. International shipping was tracked so it made it easy to know where the package was and when it was delivered. Great family owned business.

Company replied

Rated 5 out of 5 stars

Came across this website whilst searching for the best price for a new board game. Not only did this company have the game in stock but it was well priced and delivered really quickly. Very impressive... See more

Rated 5 out of 5 stars
Verified

From past experience from other companies, I was NOT expecting anything great from this company. I was pleasantly surprised. Wonderful service; quick shipping, keeping me updated on the shipping progr... See more

Company replied

Rated 5 out of 5 stars

A big thank you to Lennie's toys for the fast postage and the sweet message to enjoy the puzzle I ordered from them. Will continue to support their shop and will recommend to friends. Wish you all the... See more

Rated 5 out of 5 stars
Verified

Always have a lovely range of toys you struggle to find elsewhere, at very good prices. Their customer service is excellent and the items arrived very quickly. Will shop there again!

Company replied

Rated 5 out of 5 stars
Verified

Really good, fast delivery, good price, I had never used this company before but 5* will use u again, thank you

Rated 5 out of 5 stars
Verified

Excellent choice of toys at An unbeatable price…. Easy To navigate website and super quick delivery. Would recommend and will use again

Rated 5 out of 5 stars
Verified

My daughter loves BumBumz plush toys, Lennies has a great selection, and these 2 were in the sale so even better!

Company replied

Rated 5 out of 5 stars
Verified

Love this company. Always really helpful. Items are great quality and price and delivery is fast. I definitely recommended them

Rated 5 out of 5 stars
Verified

Great communication. Any questions you have are answered by the owner and in a timely manner. It made me feel reassured.

Company replied

Rated 5 out of 5 stars
Verified

Items exactly as advertised. Delivery very quick and efficient. Very pleased with my purchase and would use again.

Rated 5 out of 5 stars
Verified

Delivery date as expected, great price and made my little boy very happy

Rated 5 out of 5 stars

Price was better than other sites, and website easy to use. Item was delivered so fast and well packaged... would defs use them again

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Company details

  1. #1 of 81 best companies in Childrens Toy Store
  2. #1 of 103 best companies in Baby shop
  3. #5 of 130 best companies in Collectibles Shop
  4. #2 of 122 best companies in Game Shop
  5. #2 of 103 best companies in Toy shop
  6. #2 of 84 best companies in Trading Card Shop

Written by the company

Lennie’s toys is a small family run, independent toy shop established in 2020 by Callum Sutton. Callum has always had a passion for toys since he was a little boy. He started his first toy shop aged 16, then moved on to explore other interests. When it came to setting up a new business, as an adult, he was instinctively drawn back to toys. Lennie’s first started up in Callum’s family home, toys piled upon one another in his parents living room. Since then Lennie’s has expanded and stocks a wide range of toys for toddlers, children and not forgetting the adults who love to collect and will always be children at heart. As Lennie’s has expanded, Callum has stayed close to home and hired his fiancé Adelle, mother Natalie, sister Laura and father Craig (volunteer!) to help run all aspects of the business. We all aim to provide the highest level of customer service as we understand how important toys are. We hope you share our passion for toys and we look forward to fulfilling your dreams! Best wishes Callum and the Sutton clan.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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Rated 5 out of 5 stars
Verified

Best Shopping Experience Ever

First time dealing with Lennie's Toys and it was an amazing buying experience, I was after EAFC26 for my PS4 and Lennie's Toys where the cheapest around. They were amazing and got my game bang on time as it was stated on the launch date. And for my purchase I received a freebie which is amazing and I wasn't expecting it. Lennie's Toys are a business I most certainly can recommend, first time shopping with them and as I stated "Amazing" Thank you guys for a brilliant buying experience...

24 September 2025
Rated 5 out of 5 stars

Amazing

Lovely people very helpful too post was amazing loving the carebear will be buying more 😊

19 September 2025
Unprompted review
Rated 5 out of 5 stars
Verified

They’re amazing!

For a small family run business they get things done faster than most other places i order stuff from and their response time to issues is really fast too! (only had one and wasn’t their fault). Can’t recommend them enough.

- Ross

25 August 2025
Rated 5 out of 5 stars

I highly recommend Lennies toys

I highly recommend Lennies toys! I emailed Callum to make an enquiry about a toy I had found on his site, he responded very quick and was incredibly helpful and polite. Within an hour of placing my order, I received confirmation that it had already been dispatched and it was delivered the very next day. I will certainly be returning to Lennies toys in the future!

28 August 2025
Unprompted review
Rated 5 out of 5 stars

10 out of 10 - a fabulous online company

Came across this website whilst searching for the best price for a new board game. Not only did this company have the game in stock but it was well priced and delivered really quickly. Very impressive. Well done to those who work there. I will be buying from this company again.

16 August 2025
Unprompted review
Rated 5 out of 5 stars
Verified

GREAT PRICE AND SERVICE

I was a little unsure at first as I normally order from well known retailers. But the price was better then anything else I could find, so thought i would give Lennies a go. Glad I did, order received and despatched within a couple of days, delivered promptly and all well packaged. Defo order again without any hesitation ⭐️⭐️⭐️⭐️⭐️

25 July 2025
Rated 5 out of 5 stars

Love Lennies!

I had ordered Elden Ring Nightreign from the big company who shall not be named and delivery for that was due several days after the game release date. So when I came across Lennies and the game was several pounds cheaper, plus and it stated on their website that they would send it out the day before, I thought I'd give the lama a go.

Very pleased to say it did indeed arrive today, release day. I will check Lennies for everything in future now, so nice to know there are smaller businesses out there fighting against the big corps!

Cheers Lennie (and family), hope you have many successful years ahead, cheering you on with pom poms. It's only right that in this strange world a lama would be the new GOAT!

30 May 2025
Unprompted review
Rated 5 out of 5 stars

Great price on pre order of new Elden…

Great price on pre order of new Elden ring game due out 30/5/25 even give free delivery for day of release can’t say better than that the owner Callum super approachable and answered question no problems even at 9.30pm at night highly recommended this place I will definitely be using again

21 May 2025
Unprompted review
Lennies Toys logo

Reply from Lennies Toys

Thank you so much for this amazing review. I’m really glad you were happy with the Elden Ring preorder offer and the free release day delivery. I’m also glad that even though you decided not to go ahead with Elden Ring in the end, we were able to supply you with a different game that worked for you. Thank you as well for your generosity with our charity partner — it truly means a lot. Your support is genuinely appreciated and I’d be delighted to help again anytime.

Callum and the Lennies Toys family 💙🧸

Rated 5 out of 5 stars

Great experience buying puzzles from…

Great experience buying puzzles from Lennies - would definitely buy from them again!

18 May 2025
Unprompted review
Lennies Toys logo

Reply from Lennies Toys

Thank you so much. We’re really glad you had a great experience picking up some puzzles from us. It means a lot to hear you would shop with us again. We truly appreciate the support.

Callum and the Lennies Toys family 💙🧸

Rated 5 out of 5 stars

Amazing service

Wow came across Lennies Toys whilst looking on the Internet for Palm Pals. So glad I found them. So easy to order. Delivery was super quick and was kept upto date with delivery. Great packaging too. Not often you get this quality of service from companies. Will not hesitate to recommend Lennies Toys to our family and friends and will be ordering again.

16 May 2025
Unprompted review
Lennies Toys logo

Reply from Lennies Toys

Thank you so much, Shirley. We’re so happy you found us while searching for Palm Pals and even more pleased to hear the whole experience was a positive one. It means so much to know you were happy with the service and packaging. Thank you for recommending us and for your kind words. We would love to welcome you back anytime.

Callum and the Lennies Toys family 💙🧸

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