JavaComm / Tickets / #13 Private chat is cleared after changing account color settings

Luis Andrés Lange - 2026-01-31

labels: #WindowsClient --> Chat

status: accepted --> pending
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Luis Andrés Lange - 2026-01-31

The current ticket description is insufficient to reproduce the issue.
Please provide detailed steps, including which chat, which colors were changed, and the exact behavior observed.
Status has been set to Pending until further information is provided.

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Luis Andrés Lange - 2026-01-31

Version: 260206-PRE5 --> 260206
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Luis Andrés Lange - 2026-01-31

The current ticket description is insufficient to reproduce the issue.
Please provide detailed steps, including which chat, which colors were changed, and the exact behavior observed.
Status has been set to Pending until further information is provided.

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Patrick - 2026-01-31

If you change the text color in your account settings during an existing chat, the entire chat will be cleared.

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Luis Andrés Lange - 2026-01-31

I was unable to reproduce the reported issue. Please provide a clear, step-by-step description of what you did, including:

Which chat or room you were in

Which messages were present

What exact changes you made in your account settings

What you observed immediately after

Without these details, I cannot investigate the problem. If no further information is provided, this ticket may be closed.
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Patrick - 2026-02-01

Start JavaComm Tool - Windows Version

Open Chat -> 1:1 privatechat

Select chatpartner and open a chat box

Write a message and click send

Open Account -> Edit

Change Forground Color or Background Color and press "Save & Close"

You get a messagebox called Account Data -> Your data has been saved

Go back to chat -> It is cleared. The message you wrote before is deleted

Hopefully this is detailed enough. If you have any questions, please call me directly.
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Luis Andrés Lange - 2026-02-01

Thank you for the detailed steps. I can now reproduce the issue.

This behavior occurs only in private 1:1 chats. Private chats are temporary by design and their messages are cleared when the session state changes. Updating account color settings currently triggers such a state change, which causes the chat content to be cleared.

Other chat types (e.g. meeting rooms or group chats) are not affected.

The issue is valid and will be handled accordingly.

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labels: Chat --> Private Chat, bug
summary: Chat wird geleert bei Änderung der Kontofarben --> Private chat is cleared after changing account color settings
Description has changed:

Diff:

--- old
+++ new
@@ -1 +1,5 @@
-Wenn ein Chat offen ist und ich die Farben ändere, wird der komplette chat geleert.
+Reproducible issue confirmed.
+The problem occurs only in private 1:1 chats.
+When account foreground or background colors are changed and saved during an active private chat, the chat content is cleared after returning to the chat.
+
+This does not occur in meeting rooms or group chats.

status: pending --> accepted

Luis Andrés Lange - 2026-02-02

Root cause identified.
Private chats intentionally have no message history to preserve user privacy.

When account color settings were changed, the client cleared all open chats and reloaded messages via HISTORYMESSAGE to re-apply colors to existing messages.

This mechanism is valid for persistent chat types but must not be applied to private chats, as they have no history by design.

The fix ensures that HISTORYMESSAGE is no longer invoked for private chats.
Instead, color changes are applied directly to messages currently displayed in the private chat frame.

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Luis Andrés Lange - 2026-02-03

status: accepted --> closed
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Luis Andrés Lange - 2026-02-03

Issue resolved.

Private chats do not maintain message history by design to ensure user privacy.
Changing account color settings previously triggered a chat reload mechanism that cleared private chat content.

Color updates are now applied directly to visible messages in private chats without reloading message history.

Ticket closed.

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Private chat is cleared after changing account color settings

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#13 Private chat is cleared after changing account color settings

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