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#686 Crashes shortly after launch

General
open
nobody
Crashes (2)
high
2023-04-11
2023-04-02
No

For the last couple of days, Meteorologists is crashing shortly after being opened. I tried to find a crash report but didn't find any.

Related

Bugs: #686

Discussion

  • EdwardD20

    EdwardD20 - 2023-04-02

    Open Console, click on Log Reports, and look for Meteorologist.log. If not there, look in the Preferences for Meteorologist for an option called Log Messages to console.

    Ed

     
  • Nemesys Software

    Is anybody looking into this? Do you need something else from me?

     
    • EdwardD20

      EdwardD20 - 2023-04-07

      I thought I posted a response, but I don't see it now. Sorry.

      Looks like you have Dark Sky active. Apple dropped support for Dark Sky. Switch to Visual Crossing.

      I don't know why Dark Sky isn't working for a few, but Apple is having problems with their own WeatherKit so it could be related.

      Ed

       
      • Nemesys Software

        I deleted the prefs files in Preferences because, I can't edit anything since the app crashes right after launch. Now, the menu bar icon doesn't even appear when I try to launch it because it crashes. I checked the Containers folder in ~/Library, deleted one folder that had the com.heat.meteorologist but I'm running out of ideas and options. Here is the latest crashlog: https://pastebin.com/RjM4hMpm

         
        • EdwardD20

          EdwardD20 - 2023-04-07

          Try this in the following order:

          1) Make sure Meteo is not running. Open Activity Monitor and look for both Meteorologist and also a blank name. Not sure why but sometime Meteorologist has no name listed. You'll should see the icon. Since it's crashing all the time, I'm guessing nothing will be there but it doesn't hurt to check, especially for the blank name.
          2) Open Terminal and issue the following command: killall -u $USER cfprefsd This removes any trace of the Meteorologist preferences stored in member.
          3) Delete ~/Library/Preferences/com.heat.Meteorologist.plist
          4) Reboot
          5) Re-launch Meteorologist.
          6) If it still crashes, send the file: ~/Library/Logs/Meteorologist.log

          Ed

           
          • Nemesys Software

            I followed your instructions. There were no process running under meteorologist. I did kill the damn cfprefsd, deleted again the plist file, rebooted and Meteorologist still crashes: https://pastebin.com/Xs3RYhzE

             
            • EdwardD20

              EdwardD20 - 2023-04-07

              Sorry I am unable to help. I see you are running /Applications/Meteorologist, 3.5.2 the latest version, you are on macOS 13.2.1 (current), you are processing using Visual Crossing as the weather source, you are on the main thread (there is only 1).

              I don't see the specific statement or variable that is failing.

              I see you are Nemesys Software (perhaps http://www.nemesys-soft.com ?). Since the source is open, perhaps you could download the source and run in Xcode to see if the debugger can provide a better idea of what is going wrong?

              Ed

               
              • Nemesys Software

                Yes, I'm Nemesys Software. I'm going to give it a shot to run in Xcode.

                 
              • Nemesys Software

                Weird. So, I downloaded the lastest from the trunk. Built and ran from Xcode. No crash, worked as expected. So, I did another private build for my Mac and it's been running fine. I was able to add a few cities and change some preferences. No problem. Go figure...

                 
                • EdwardD20

                  EdwardD20 - 2023-04-07

                  Makes perfect sense (not!). Can you go back and run the original code?

                  Ed

                   
                  • Nemesys Software

                    The original code? I didn't make any change. I'm running what appears to be version 3.5.2. I didn't have svn installed so I just downloaded the whole trunk from one of the link here on sourceforge. From there, I just opened the project in Xcode, changed the developer team and ran it.

                     
                    • EdwardD20

                      EdwardD20 - 2023-04-08

                      Sorry, I mean the original copy in your Applications folder.

                       
                      • Nemesys Software

                        I replaced my built version with the version from sourceforge.net. Doesn't crash anymore. Definitely related to one of the city, possibly DarkSky...

                         
  • Marshall Willis

    Marshall Willis - 2023-04-10

    I'm having the same issue: app crashes immediately upon trying to launch. Seems to have started after upgrading to macOS 13.3.1. Same issue on both my iMac and Macbook Pro. I attempted to follow the troubleshooting steps above with no joy. Log attached.

     
    • EdwardD20

      EdwardD20 - 2023-04-10

      Marshall,

      It doesn't show in your log. Were you using Dark Sky by chance? If so, we may have to try a nuke and pave. Open Finder, click on the Go menu, hold down the Option key click on Library, then Preferences the look for com.heat.meteorologist,plist and delete the file. Restart and try again. You'll need to re-enter your cities.

      Nemesys and I were not able to figure out the root cause. :(

      Ed

       
      • Marshall Willis

        Marshall Willis - 2023-04-10

        Strange - I can see my logs attached to my original post.

        And yes, I already attempted to delete my preferenes with no luck.

         
      • Marshall Willis

        Marshall Willis - 2023-04-10
        <meta http-equiv="content-type" content="text/html; charset=utf-8">Yes, I attempted the preference deletion with no luck. 

        Sent from my iPhone

        On Apr 10, 2023, at 2:08 PM, EdwardD20 <edwardd20@users.sourceforge.net> wrote:

        

        Marshall,

        It doesn't show in your log. Were you using Dark Sky by chance? If so, we may have to try a nuke and pave. Open Finder, click on the Go menu, hold down the Option key click on Library, then Preferences the look for com.heat.meteorologist,plist and delete the file. Restart and try again. You'll need to re-enter your cities.

        Nemesys and I were not able to figure out the root cause. :(

        Ed


        [bugs:#686] Crashes shortly after launch

        Status: open
        Version: General
        Labels: Crashes
        Created: Sun Apr 02, 2023 05:29 AM UTC by Nemesys Software
        Last Updated: Mon Apr 10, 2023 01:15 PM UTC
        Owner: nobody

        For the last couple of days, Meteorologists is crashing shortly after being opened. I tried to find a crash report but didn't find any.


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  • EdwardD20

    EdwardD20 - 2023-04-10

    Thanks to both of you. The plot thickens on how the app got corrputed, but it's better to be resolved.

    ed

     
  • metropical

    metropical - 2023-04-11

    me too. crashes immediately. v 3.5.3. OS 12.6.5

     
    • EdwardD20

      EdwardD20 - 2023-04-11

      Metropical - your log shows you at least made it into Meteorologist, Marshall didn't even get that far.

      Try to delete the app and re-download. That worked for both Nemesys and Marshall.

      Ed

       
  • metropical

    metropical - 2023-04-11

    thanks. EdwarD20. I uninstalled, Ran DU and tried again. So far so good.

     

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