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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Customer Loyalty Software
A customer loyalty software is used to track and manage customer value and engagement information after purchasing a product or service and encourage further sales.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Customer Journey Mapping Tools
Customer journey mapping tools help businesses visualize, understand, and optimize the entire experience a customer has with their brand, from initial awareness to post-purchase interactions. These tools allow businesses to map out the touchpoints where customers interact with the company, track customer emotions, identify pain points, and gather insights to improve customer experience (CX). Features often include drag-and-drop interfaces, integration with CRM systems, real-time data analytics, and collaboration features for cross-functional teams. By leveraging these tools, organizations can create more personalized, efficient, and seamless customer experiences across multiple channels.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Customer Data Platforms (CDP)
Customer Data Platforms (CDPs) are software solutions designed to collect, unify, and manage customer data from various sources across an organization. These platforms aggregate data from different channels such as websites, social media, CRM systems, and purchase history, creating a centralized and comprehensive customer profile. CDPs allow businesses to segment and analyze customer data, enabling more personalized marketing and communication strategies. They also provide real-time data integration, ensuring that customer information is always up-to-date and accessible for decision-making. By leveraging CDPs, companies can enhance customer experiences, improve targeting, and drive better business outcomes.
CRM Software
CRM software is a type of software that businesses use to manage and analyze customer interactions and data. It helps businesses improve customer service by tracking customer information, analyzing trends, and providing customized communications for customers. CRM software also helps organizations to manage sales leads, track contacts, and automate certain customer-facing activities. Many CRM solutions offer automated workflows that streamline processes such as marketing campaigns and customer onboarding.
Customer Experience Software
Customer experience software helps businesses manage and enhance interactions with their customers across various touchpoints, ensuring a seamless and positive experience. It provides tools for tracking customer feedback, monitoring engagement, and analyzing behavior to improve customer satisfaction and loyalty. The software often includes features like customer surveys, analytics dashboards, and automation to streamline communication and personalize experiences. By gaining insights into customer preferences and pain points, businesses can tailor their services and improve overall customer journeys. Ultimately, customer experience software enables organizations to build stronger relationships, increase retention, and drive growth by focusing on customer-centric strategies.
Customer Training Software
Customer training software, also referred to as customer education software or customer LMS, enables organizations to train and educate their clients and customers about a company's products and services. Customer training software enhances customer experience and improves customer success in order to increase customer retention and satisfaction, and reduce support requests.
Customer Intelligence Platforms
Customer intelligence platforms are designed to help organizations better understand their customers. These systems collect and analyze large amounts of data in order to provide insights about customer trends, preferences, pain points, and behaviors. They are created to provide information that can be used to inform decisions such as product development, marketing strategy, customer support, and pricing. Customer intelligence platforms can also be used for personalization purposes to create unique experiences for customers.
Customs Compliance Software
Customs compliance software helps businesses manage and automate the complex processes involved in importing and exporting goods across international borders. It ensures adherence to customs regulations, tariff classifications, documentation requirements, and trade agreements to minimize delays, fines, and penalties. The software typically includes features such as automated customs declarations, product classification, duty and tax calculation, risk assessment, and audit trails. Integration with shipping, ERP, and logistics systems enables seamless data exchange and real-time tracking of shipments. Customs compliance software is essential for importers, exporters, freight forwarders, and customs brokers aiming to streamline global trade operations and maintain regulatory compliance.
Customer Segmentation Software
Customer segmentation tools, also known as user segmentation or audience segmentation tools, enable companies to segment their users or customers into different groups.
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  • 1
    Hostinger

    Hostinger

    Hostinger

    Start your online journey with fast and secure web hosting that enables you to take the Internet by storm. At Hostinger, you can choose from various web hosting-related services that include Domain Registration, Cloud Hosting, Email Hosting, SSL Certificate, and LiteSpeed Servers. Choose Hostinger if you are looking for: 🚀 Easy-to-use custom hPanel 🚀 24/7 professional Live Chat support 🚀 4x Faster WordPress hosting 🚀 99.9% Uptime guarantee 
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    56,462 Ratings
    Starting Price: $2.99 per month
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  • 2
    DomainRacer

    DomainRacer

    DomainRacer

    Getting Online is Now Simple! Our personnel are fully trained to offer the best services to our customers from small-scale websites to Enterprise level. We do believe in change and Quality of service. Each and every individual Client of DomainRacer is part of our success and we are happy to serve such a great service to them. Leading Brand known for Quality and Speed, Build a website with our ultra-fast server. Reliable solution with LiteSpeed Technology and Cloud SSD Platform. Your dream comes...
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    67 Ratings
    Starting Price: $ 0.99 per month
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  • 3
    Owrbit

    Owrbit

    Owrbit

    Owrbit is a leading hosting provider for complete web solutions, trusted by individuals, businesses, and developers worldwide. Our mission is to deliver reliable, secure, and performance-driven hosting services that adapt to the ever-changing needs of our clients. What sets us apart is not only our cutting-edge infrastructure and modern technology stack, but also our dedication to customer satisfaction. We pride ourselves on offering a highly skilled expert support team available 24×7, ensuring...
    3 Ratings
    Starting Price: $1.49/month
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  • 4
    DedicatedCore

    DedicatedCore

    DedicatedCore

    The Ultimate Solution for Dedicated Server Hosting in India. If you are looking for fast, secure, and affordable dedicated server hosting in India, look no further than DedicatedCore, the leading provider of cheap dedicated servers in India with premium features and support. DedicatedCore offers various web hosting solutions for customers around the world. DedicatedCore provides fast, reliable, and affordable web hosting services, such as VPS hosting, ERP solutions, e-commerce solutions...
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    70 Ratings
    Starting Price: $3.49/month
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  • 5
    Safnah

    Safnah

    Safnah

    We are one of the leading innovative information technology services providers located in Iraq with 10+ years of experience in the MENA region, dedicated to boosting our client's business growth with a thoughtful and compelling design toward the next level Our talented team worked with 20+ partners to help clients stand out from the crowd and drive customers in decision-making processes. We served and assisted our clients in 80+ projects in efficient, rapid and high-quality methods...
    1 Rating
    Starting Price: $9.25/month
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  • 6
    Vaultas

    Vaultas

    Vaultas

    No matter your scope, we’ve got you covered. We offer a suite of reliable, enterprise-class shared and dedicated hosting products. Whether you need a single server or hundreds of servers, one gig of storage or a petabyte of storage, Vaultas has custom solutions to meet the most demanding IT needs and requirements. Through our constantly expanding network of high-quality IT and storage partners, you’ll have access to some of the top hosting service and storage providers who can support any...
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  • 7
    Sliplane

    Sliplane

    Sliplane

    Collection Management automates accounts receivable collections in Microsoft Dynamics 365 Business Central by registering each customer’s preferred payment method upon order, invoice, or credit memo creation and delivering direct-debit payment suggestions automatically. It ensures customers pay invoices on time by simplifying the payment process into intuitive, guided workflows that require no extra steps, boosting confidence and increasing cash flow. Users benefit from quick and easy debt...
    Starting Price: €9 per month
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  • 8
    InMotion Hosting

    InMotion Hosting

    InMotion Hosting

    InMotion Hosting is a premium web hosting provider trusted by agencies, digital teams, and growing businesses that rely on performance-first infrastructure to drive results. With over 20 years of experience and more than 170,000 satisfied customers worldwide, InMotion Hosting delivers scalable, secure, and expertly supported hosting solutions tailored to professional needs. Whether you're launching a single site or managing hundreds, our platform is built to keep you moving forward...
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    70 Ratings
    Starting Price: $2.99/month
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  • 9
    Oracle Cloud Infrastructure FastConnect
    FastConnect allows customers to connect directly to their Oracle Cloud Infrastructure (OCI) virtual cloud network via dedicated, private, high-bandwidth connections. Then, based on the amount of data, customers simply choose an appropriate port speed and pay a consistent, low price each month. Other providers charge for the amount of data moved, which can be expensive and unpredictable. Extend your on-premises environment to Oracle Cloud by choosing one or more than 50 Fast Connect partners...
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  • 10
    Fast2Host

    Fast2Host

    Fast2host

    Fast2Host is one of the UK's leading independent web hosting companies, providing the best in business and affordable web hosting solutions for thousands of customers worldwide. We have supplied quality web hosting services since 2002 and have won a number of awards. Fast2host hosts all dedicated servers in our Cambridgeshire datacentre, on-site. We do not use other companies networks or datacentres, allowing us full control over all aspects of hosting. We provide our customers with fast...
    Starting Price: $5.30 per month
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  • 11
    VSYS

    VSYS

    VSYS Host

    VSYS Host — reliable hosting provider with a full stack of services, from website hosting, VPS, & Dedicated Servers to fully Managed Kubernetes and Cloud Solutions! Tier III data centers in Ukraine, the Netherlands, and the USA. High-performance network. Quality committed tech support. Customization options for hardware and network. Join us for an individual approach & custom solutions! Virtual Systems strictly employs its own hardware, network equipment, AS & IP ranges, and official LIR...
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    20 Ratings
    Starting Price: $5 per month
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  • 12
    Abbax Hosting

    Abbax Hosting

    Abbax Hosting

    Get the most reliable and affordable web hosting in the market, all powered by Amazon AWS infrastructure. Get a free .com or .ne with any of our web hosting plans. Upgrade or downgrade your plan any time! Protect your website or application with a free SSL Certificate. Included with all of our hosting plans. Awesome technical support provided by friendly and knowledgeable staff. We love to help our customers! The most successful businesses use the same set of words and images in all customer...
    Starting Price: $3.99 per month
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  • 13
    HostPoco

    HostPoco

    HostPoco

    HostPoco is one of the most valuable brand in Web Hosting Industry. We at HostPoco provide a Great Platform for beginners, startups, and medium to Large Size businesses to set up their online WebSites. Our main goal is to provide seamless technology available with superb customer support. We offer separately crafted hosting plans and 24/7 customer support for our global Clientele. Our multi range services starts from half dollar per month, and offers Ultra advanced, feature-packed services...
    1 Rating
    Starting Price: Free
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  • 14
    VentraIP

    VentraIP

    VentraIP

    ...-leading level of customer service and technical support to our customers on a daily basis and can be reached by phone or eTicket 24 hours a day, 7 days a week.
    Starting Price: $8.67 per year
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  • 15
    Tietokettu

    Tietokettu

    Tietokettu

    VPS hosting offers dedicated resources, flexibility, and reliability for growing websites. It’s ideal for e-commerce and resource-heavy sites, allowing customization and secure, scalable performance. A good virtual server (VPS-server) offers you only the resources you need. This saves both money and effort, because resources can be added in no time, if you need more of them. Our customer service will gladly help you with such concerns. Did you know that Tietokettu offers the cheapest VPS...
    Starting Price: $2.50/month
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  • 16
    Leaseweb

    Leaseweb

    Leaseweb

    LeaseWeb customers have access to one of the largest, state-of-the-art networks in the world. Incorporating 43 points of presence and 29 Internet Exchanges across the globe, our network delivers massive bandwidth capacity, blazing speed and unsurpassed connectivity for your workloads. We have placed top-tier, ISO certified data centers at strategic locations across the globe to ensure prime access to the major business areas in Europe, the U.S. and Asia. Each one is designed to the highest...
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  • 17
    Contabo

    Contabo

    Contabo

    Contabo is a German hosting provider which offers computing power, storage and networking for all your hosting & cloud needs - whether for business or private applications, for Internet beginners or experts with high availability expectations. We bring our customers online: Our product range includes popular server infrastructure solutions at discount prices. We provide Virtual Private Servers (VPS), Dedicated Servers (known also as Root Servers), Virtual Dedicated Servers, and Webspaces...
    1 Rating
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  • 18
    PreVPS

    PreVPS

    PreVPS

    By combining affordable, scalable options with enterprise-level technology, we are able to supply our customers with SSD VPS, Dedicated Windows Servers with Android Emulator services. Providing our service worldwide and always nearby the location you want. Our locations consist of powerful servers combined with 24/7 live chat support by our team. Focus on your running business, instead of worrying about server management. We use the latest Dell server technology in our own data center to ensure...
    3 Ratings
    Starting Price: $5 per month
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  • 19
    HostPapa

    HostPapa

    HostPapa

    Launch your online identity with a custom domain name. Find the right domain name for your business in 60 seconds. Easily create your own website with our website builder: select a theme, customize it, and get your website online today! Our web hosting provides you with a free domain name, easy-to-use tools, as well as fast and reliable storage and apps. We offer a number of enterprise-grade hosted email plans for your small business. Pick the one that’s right for you. We invest only...
    1 Rating
    Starting Price: $3.95 per month
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  • 20
    Hostao

    Hostao

    Hostao

    We use the latest Dell server technology in our own data center to ensure that our customers get the best performance out of their websites. Our wide selection of web hosting services will cater to your hosting needs whether you're making a small, simple website, or a high-powered, high-traffic website. Our main goal is to provide the best technology available with exceptional customer support. Responsible for the technical operations, troubleshooting, and implementation of security solutions...
    Starting Price: $3 per month
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  • 21
    WP Bolt

    WP Bolt

    WP Bolt

    ... on number of sites (excl Starter plan). WP Bolt is built on 4 of the leading cloud hosting providers (Linode, DigitalOcean, UpCloud, and Vultr), and each customer has their own Virtual Private Server (VPS) in a data center of their choice. With a VPS from WP Bolt, you have full access to all of the resources that you’ve purchased, which means quicker loading times and no risk of another customer’s site on the same server causing your site to slow down.
    Starting Price: $15 per month
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  • 22
    Webhosting UK

    Webhosting UK

    Webhosting UK

    Founded in 2001, Webhosting UK has grown to become one of the largest web hosting providers in the UK, serving over 35,000 customers and hosting in excess of 1,000,000 websites across our network. Unlike many competitors that have been bought and sold over the years, we have remained privately owned which has allowed us to retain our small business mentality towards customer care. This means we are accountable only to our customers. As a private company, we have a unique ability to invest...
    Starting Price: £1.49/month
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  • 23
    3v-Hosting

    3v-Hosting

    3v-Hosting

    What distinguishes us among our competitors is the high quality of service and our business attitude: we treat our customers, first of all, as humans and only then as someone ordering a service from us. The openness and individual approach to every customer is the cornerstone of our success. Initially, the company specialized mainly in leasing Virtual Servers, so over the years we have gained great expertise in the field of virtualization and containerization. All of our VPSs are based...
    2 Ratings
    Starting Price: $6.30 per month
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  • 24
    HOSTKEY

    HOSTKEY

    HOSTKEY

    We prioritize your budget, therefore by choosing our service, you’re guaranteed to get the assistance that meets your expectations but doesn’t exceed resources. We offer an agile and flexible product customized to your requests. Every client gets a maximally customized treatment. We are ready to meet your most advanced needs in server configuration. Every server we sell has been assembled and checked personally. Qualified personnel, and professional services for both the experienced...
    Starting Price: €60 per month
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  • 25
    NYKI Cloud

    NYKI Cloud

    NYKI Cloud

    NYKI Cloud is a global leader in cloud implementation, application development, managed services, and training. We’re certified providers with an experienced team for cloud-native tools and methodologies that help you and your customers maximize ongoing value.
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  • 26
    Unihost

    Unihost

    Unihost

    Dedicated and Virtual Servers. We deliver unparalleled scalability and tailored solutions, we stand as an optimal choice for your business’ success.
    1 Rating
    Starting Price: €6 per month
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  • 27
    eXact Digital

    eXact Digital

    eXact Digital

    We offer enterprise-grade web hosting services at a budget, affordable to everyone price. We also sell reseller hosting that skyrockets your web hosting business at extremely low costs, domains whose pricing does not change after a year, and Virtual Private Servers for your projects that do not break the bank.
    Starting Price: $1.54/month
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  • 28
    Aplus.net

    Aplus.net

    Aplus.net

    No need to fear losing any of your data, we rotate your services within our cloud server clusters. With traditional hosting any service interruption to your server can cause down time. With cloud hosting this single point of failure is removed! Create the website you’ve always wanted with our easy-to-use visual editor, drag and drop design tools, hundreds of templates, custom domains, hosting and mobile optimization. It’s never been this easy to look great online. Stand out from the crowd...
    Starting Price: $5.99 per month
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  • 29
    DreamHost

    DreamHost

    DreamHost

    We make sure your website is fast, secure & always up - so your visitors & search engines trust you. Guaranteed. Our custom control panel is simple to use and removes the headache of managing your web hosting. We do more than web hosting. Our tool suite includes everything you need to be successful. If your website is slow or down, then you are losing customers, conversion and search engine rankings. Our award-winning US-based experts are available to help when you get stuck — anytime, day...
    2 Ratings
    Starting Price: $2.59 per month
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  • 30
    HostNOC

    HostNOC

    HostNOC

    ... the most top-notch customized solutions that are specifically customized to cater to the individual needs of our clients. With each managed server, you get the option to get a reliable storage option that can be increased as per your increasing backup needs. We protect your server safe from sophisticated and complicated attacks by a proactive DDoS protection system that guards your infrastructure 365 days.
    Starting Price: $34.99 per month
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