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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Customer Loyalty Software
A customer loyalty software is used to track and manage customer value and engagement information after purchasing a product or service and encourage further sales.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Customer Journey Mapping Tools
Customer journey mapping tools help businesses visualize, understand, and optimize the entire experience a customer has with their brand, from initial awareness to post-purchase interactions. These tools allow businesses to map out the touchpoints where customers interact with the company, track customer emotions, identify pain points, and gather insights to improve customer experience (CX). Features often include drag-and-drop interfaces, integration with CRM systems, real-time data analytics, and collaboration features for cross-functional teams. By leveraging these tools, organizations can create more personalized, efficient, and seamless customer experiences across multiple channels.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Customer Data Platforms (CDP)
Customer Data Platforms (CDPs) are software solutions designed to collect, unify, and manage customer data from various sources across an organization. These platforms aggregate data from different channels such as websites, social media, CRM systems, and purchase history, creating a centralized and comprehensive customer profile. CDPs allow businesses to segment and analyze customer data, enabling more personalized marketing and communication strategies. They also provide real-time data integration, ensuring that customer information is always up-to-date and accessible for decision-making. By leveraging CDPs, companies can enhance customer experiences, improve targeting, and drive better business outcomes.
CRM Software
CRM software is a type of software that businesses use to manage and analyze customer interactions and data. It helps businesses improve customer service by tracking customer information, analyzing trends, and providing customized communications for customers. CRM software also helps organizations to manage sales leads, track contacts, and automate certain customer-facing activities. Many CRM solutions offer automated workflows that streamline processes such as marketing campaigns and customer onboarding.
Customer Experience Software
Customer experience software helps businesses manage and enhance interactions with their customers across various touchpoints, ensuring a seamless and positive experience. It provides tools for tracking customer feedback, monitoring engagement, and analyzing behavior to improve customer satisfaction and loyalty. The software often includes features like customer surveys, analytics dashboards, and automation to streamline communication and personalize experiences. By gaining insights into customer preferences and pain points, businesses can tailor their services and improve overall customer journeys. Ultimately, customer experience software enables organizations to build stronger relationships, increase retention, and drive growth by focusing on customer-centric strategies.
Customer Training Software
Customer training software, also referred to as customer education software or customer LMS, enables organizations to train and educate their clients and customers about a company's products and services. Customer training software enhances customer experience and improves customer success in order to increase customer retention and satisfaction, and reduce support requests.
Customer Intelligence Platforms
Customer intelligence platforms are designed to help organizations better understand their customers. These systems collect and analyze large amounts of data in order to provide insights about customer trends, preferences, pain points, and behaviors. They are created to provide information that can be used to inform decisions such as product development, marketing strategy, customer support, and pricing. Customer intelligence platforms can also be used for personalization purposes to create unique experiences for customers.
Customs Compliance Software
Customs compliance software helps businesses manage and automate the complex processes involved in importing and exporting goods across international borders. It ensures adherence to customs regulations, tariff classifications, documentation requirements, and trade agreements to minimize delays, fines, and penalties. The software typically includes features such as automated customs declarations, product classification, duty and tax calculation, risk assessment, and audit trails. Integration with shipping, ERP, and logistics systems enables seamless data exchange and real-time tracking of shipments. Customs compliance software is essential for importers, exporters, freight forwarders, and customs brokers aiming to streamline global trade operations and maintain regulatory compliance.
Customer Segmentation Software
Customer segmentation tools, also known as user segmentation or audience segmentation tools, enable companies to segment their users or customers into different groups.
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  • 1
    UTunnel VPN and ZTNA
    UTunnel provides Cloud VPN, ZTNA, and Mesh Networking solutions for secure remote access and seamless network connectivity. ACCESS GATEWAY: Our Cloud VPN as a Service offers swift deployment of Cloud or On-Premise VPN servers. It utilizes OpenVPN and IPSec protocols, enables policy-based access control, and lets you deploy a Business VPN network effortlessly. ONE-CLICK ACCESS: A Zero Trust Application Access (ZTAA) solution that simplifies secure access to internal business...
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    119 Ratings
    Starting Price: $6/user/month
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  • 2
    Potatso

    Potatso

    Potatso

    Potatso is a powerful, user-friendly networking tool that lets you create a fully customized network environment without complex setup. It supports Shadowsocks, ShadowsocksR, HTTP, and SOCKS5 proxies, either self-hosted or provider-supplied, and runs reliably in the background over both Wi-Fi and cellular data. You can define custom DNS servers and build granular routing rules by domain, IP range, or keyword to send selective traffic through different proxies or direct connections, while its...
    Starting Price: Free
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  • 3
    VPNGN

    VPNGN

    VPNWholesaler.com

    Using our VPNGN platform, you can create your own VPN brand within a couple of minutes. Your VPN brand will be powered by our powerful VPNGN apps, supporting all major devices and operating systems. You can integrate VPNGN into your own app(s) with only a few lines of code. This is useful in case you would like to have your own app rather than relying on our VPNGN app entries. For example, if you want to create an iOS app and integrate a paywall and in-app purchases. Fully customize the VPN...
    Starting Price: $250 per month
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  • 4
    GeoSurf

    GeoSurf

    BIScience

    Your bots will never be blocked, because our IPs and proxy servers are undetectable. Scrape the internet in total freedom and anonymity with no concerns of being blocked. Enjoy the service of our designated customer success managers, available to support you at every hour, every day, all year long. Our customer support service is personal, reliable, and fast. Our inbuilt IP rotation API is tailor-made for high scope & high-performance enterprise level activities. This unique approach enables...
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  • 5
    Azure Private Link
    Azure Private Link provides private connectivity from a virtual network to Azure platform as a service (PaaS), customer-owned, or Microsoft partner services. It simplifies the network architecture and secures the connection between endpoints in Azure by eliminating data exposure to the public internet. Private connectivity to services on Azure—traffic remains on the Microsoft network, with no public internet access. Use Private Link to bring services delivered on Azure into your private virtual...
    Starting Price: $0.01 per hour
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  • 6
    China Telecom

    China Telecom

    China Telecom Americas

    China Telecom (Americas) Corporation (CTA) provides customized, cost-effective and integrated network and communication solutions to its diverse base of customers. As a leading facility-resale private carrier with unique access to providers in Asia and the Americas, we offer a wide range of communication and data center services for multinational customers. CTA is headquartered in Herndon, Virginia, with offices in Chicago, Dallas, Los Angeles, San Jose, Sao Paulo and Toronto. Enterprises...
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  • 7
    PureDome

    PureDome

    PureDome

    ... workflows. PureDome empowers teams to securely connect to the corporate network from any location through its reliable, secure remote access feature. Businesses can rely on PureDome's exceptional customer support, available 24/7 via live chat and ticket support, to address any concerns or inquiries promptly and effectively. Main Features: Secure Remote Access Dedicated IPs for Individual Customers User & Device Management Network Segmentation Centralized Management Plan Customization...
    Starting Price: $8.45 per user per month
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  • 8
    Bear VPN

    Bear VPN

    Bear VPN

    Enjoy fast, secure, and unlimited VPN access with Bear VPN. Ideal for browsing, streaming, and gaming, our service ensures your online activities remain private and protected, even on public Wifi. Free to use Easy one-tap VPN connection AI-powered real-time, personalized safety recommendations. No logs saved Kill Switch support Advanced encryption 24/7 customer support
    Starting Price: $9.9
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  • 9
    HostNOC

    HostNOC

    HostNOC

    ... the most top-notch customized solutions that are specifically customized to cater to the individual needs of our clients. With each managed server, you get the option to get a reliable storage option that can be increased as per your increasing backup needs. We protect your server safe from sophisticated and complicated attacks by a proactive DDoS protection system that guards your infrastructure 365 days.
    Starting Price: $34.99 per month
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  • 10
    Ivanti

    Ivanti

    Ivanti

    ... risks effectively. Trusted by over 34,000 customers worldwide, including Conair and City of Seattle, Ivanti supports secure, flexible work environments. Their solutions enable businesses to boost productivity while maintaining strong security and operational visibility.
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  • 11
    Azure VPN Gateway
    ... a demo for your customers.
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  • 12
    LogMeIn Hamachi
    Create and manage virtual networks on-demand as you need them. Quickly and easily provision virtual network client software to new computers without having to go onsite. Run Hamachi in the background of networked computers so you always have access even when they’re unattended. Available with Standard, Premium and Multi-network subscriptions. Provide remote users with secure access to specific computers on your network from any location, without modifying firewalls or network routers....
    Starting Price: $49 per year
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  • 13
    Bitmask

    Bitmask

    Bitmask

    The Bitmask application and its custom branded versions like RiseupVPN are lovingly hand-crafted by a team of paid and volunteer programmers from different countries. Development is principally sponsored by the LEAP Encryption Access Project, an non-profit organization dedicated to defending democracy by protecting the right to whisper. The Bitmask application is designed to have a friendly interface with automatic configuration. You simply start the application, register with the compatible...
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  • 14
    Viscosity

    Viscosity

    SparkLabs

    ... simple deployable connection profiles. Powerful authentication options, connection folders, IPv6, traffic obfuscation, advanced networking, simultaneous connections, and more! Every component of Viscosity has been designed to maximise the speed and reliability of your OpenVPN connections. Control Viscosity using AppleScript or VBScript, and call custom scripts and actions when a VPN connection changes state.
    Starting Price: $14 one-time payment
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  • 15
    PureWL

    PureWL

    PureWL

    Welcome to PureWL, where innovation meets simplicity for both VPN reselling and white-label newcomers and established businesses seeking a competitive edge. For those entering the VPN business, PureWL is your gateway to effortless branding and revenue expansion. No frills, just results – launch your own VPN services confidently. On the flip side, existing businesses can elevate their services by seamlessly integrating PureWL as a value-added service. Enhance customer satisfaction and loyalty...
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  • 16
    Lokinet

    Lokinet

    Lokinet

    Lokinet is a decentralized onion router that enables anonymous internet access by leveraging the Oxen service node network as relays, providing market-based Sybil attack resistance through the Oxen blockchain. It supports web browsing, onion-routed real-time voice communications, and other applications without requiring specialized software or custom patches. Unlike Tor, Lokinet operates on the network layer, allowing it to onion-route any IP-based protocol, including TCP, UDP, and ICMP...
    Starting Price: Free
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  • 17
    Cloudbric

    Cloudbric

    Cloudbric

    Our cloud SWAP has been vetted to be one of the most comprehensive solutions against threats such as cross-site scripting (XSS), SQL injections, and Distributed Denial of Service (DDoS). Cloudbric’s patented logic-based SWAP (featuring pattern matching, semantic, and heuristic analysis) and core rulesets are fully automated and easy to use. Meaning, is no need for frequent signature updates or complicated configuration of security policies. Customization options are also available for private...
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  • 18
    NCP

    NCP

    NCP engineering

    For individual workstations, freelancers or smaller installations, NCP Entry Clients offer a wide range of technical features and offer much more than a standard VPN. Our Solution Finder will help you find the right NCP product for your organization. No matter what hardware you use, whether you are looking for a solution for use in your own company or as a partner for your customers, for a few employees or large installations, we will guide you to the right product in just a few steps. With 30...
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  • 19
    WeVPN

    WeVPN

    WeVPN

    ... & secure internet experience. You can enjoy the security benefits of WeVPN on all of your favorite operating systems including Windows, MacOS, iOS & Android. We offer live customer support to answer all of your questions before and after signing up for WeVPN. If you’re unsatisfied, we offer a stress-free money-back guarantee within the first 30 days.
    1 Rating
    Starting Price: $2.49 per month
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  • 20
    Opera

    Opera

    Opera

    Opera is the personal browser chosen for hundreds of millions of people around the world. Opera is the faster browser with less processing capacity than other browsers with a built-in ad blocker that helps load webpages faster. Opera browser has a free integrated VPN that reduces online tracking and shields your browsing. Opera browser makes your online life much easier having the most popular built-in messengers such as Facebook Messenger, WhatsApp, Telegram and VKontakte available in...
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    34 Ratings
    Starting Price: Free
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  • 21
    IVPN

    IVPN

    IVPN

    ... on the ‘top 10 best VPN’ lists. We don’t promise anonymity or ‘military grade encryption’. We publish extensive privacy guides and educate our customers on what a VPN can realistically achieve. We donate regularly to organizations fighting for the right to privacy like the EFF, Open Rights Group, and the Tor project. Our business model is exclusively based on paid subscriptions. We do not own any other VPN services or VPN review sites. Review the team operating IVPN and the company ownership.
    1 Rating
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  • 22
    LimitlessVPN

    LimitlessVPN

    LimitlessVPN

    ... only actively generate revenue while you use our VPN. We own our custom built servers, in colocation data centers that serve as the gateway to the literal internet. We do not have thousands of Servers because we do not rent others' servers, or use cloud services, and dedicated only LimitlessVPN users. We also have some awesome features like a built-in Compression Engine for users who are left neglected by their ISP.
    Starting Price: $12.95 per month
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  • 23
    VeePN

    VeePN

    VeePN

    ... you can effortlessly surf the internet and not worry about download caps or bandwidth limits. Our priority is providing our customers with the fastest internet experience possible. VeePN runs on all popular platforms, including iOS, Android, MacOS, Windows and Linux. You can secure up to 10 devices with one VeePN account! Download the fastest VPN, make a single tap and access all your favourite content in a second!
    Starting Price: $10.99 per month
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  • 24
    BlufVPN

    BlufVPN

    BlufVPN

    BlufVPN is a new awesome multi-platform VPN for your online security. We’re taking a fresh approach to the world of Virtual Private Networks by focussing on younger, more casual customers. We offer them the chance to experience the internet as it was meant to be, without borders, or limitations. If you don’t like the price of a flight in your country, with BlufVPN you’re a tap away from a foreign server, so you can beat the system and find out the cost somewhere else. Wanting to hide your IP...
    3 Ratings
    Starting Price: $1.99 per month
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  • 25
    Sudo Platform

    Sudo Platform

    Anonyome Labs

    Sudo Platform is an API-first, developer-focused ecosystem that delivers the tools necessary to empower our partners to quickly and completely deliver to end-user consumers the necessary capabilities to protect and control their personal information while navigating the digital world. It provides a modular, quick to implement, and powerful collection of the most important digital privacy and cyber safety tools. including safe and private browsing, password management, VPN, virtual cards,...
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  • 26
    Sonics VPN

    Sonics VPN

    Sunrise Privacy Inc.

    ... addresses. - Multiple advanced VPN protocols to ensure fast and stable network connections. - No-log policy, we promise to never monitor/track/record any usage data of users, and never submit your login and access information at the request of any agency or organization. - Unlimited traffic and bandwidth, fast connection to the internet. - One subscription lets you connect unlimited devices. - Free trial for new users. - Simple to use, one-tap connection. - 24/7 online customer service.
    Starting Price: $9.99/month
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  • 27
    api:VPN

    api:VPN

    api:VPN

    ... employees in your business when you can let us know what you need, and our team of skilled online security professionals will design a custom solution. Benefit from the guidance of our experienced engineers in setting up your VPN business.
    Starting Price: $99 per month
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  • 28
    MetroVPN

    MetroVPN

    MetroVPN

    ...-Device Support: A single MetroVPN account supports up to 5 simultaneous connections by default, expandable to 20, covering iOS, Android, Mac, and Windows devices. User-Friendly Interface: MetroVPN offers an easy-to-use app that requires no technical setup; simply download, click once, and start browsing securely. 24/7 Customer Support: Assistance is available around the clock via live chat or email.
    Starting Price: $9.99/month/user
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