[go: up one dir, main page]

Results for: customer

x
View:
Open Source Commercial

Suggested Categories:

Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Customer Loyalty Software
A customer loyalty software is used to track and manage customer value and engagement information after purchasing a product or service and encourage further sales.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Customer Journey Mapping Tools
Customer journey mapping tools help businesses visualize, understand, and optimize the entire experience a customer has with their brand, from initial awareness to post-purchase interactions. These tools allow businesses to map out the touchpoints where customers interact with the company, track customer emotions, identify pain points, and gather insights to improve customer experience (CX). Features often include drag-and-drop interfaces, integration with CRM systems, real-time data analytics, and collaboration features for cross-functional teams. By leveraging these tools, organizations can create more personalized, efficient, and seamless customer experiences across multiple channels.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Customer Data Platforms (CDP)
Customer Data Platforms (CDPs) are software solutions designed to collect, unify, and manage customer data from various sources across an organization. These platforms aggregate data from different channels such as websites, social media, CRM systems, and purchase history, creating a centralized and comprehensive customer profile. CDPs allow businesses to segment and analyze customer data, enabling more personalized marketing and communication strategies. They also provide real-time data integration, ensuring that customer information is always up-to-date and accessible for decision-making. By leveraging CDPs, companies can enhance customer experiences, improve targeting, and drive better business outcomes.
CRM Software
CRM software is a type of software that businesses use to manage and analyze customer interactions and data. It helps businesses improve customer service by tracking customer information, analyzing trends, and providing customized communications for customers. CRM software also helps organizations to manage sales leads, track contacts, and automate certain customer-facing activities. Many CRM solutions offer automated workflows that streamline processes such as marketing campaigns and customer onboarding.
Customer Experience Software
Customer experience software helps businesses manage and enhance interactions with their customers across various touchpoints, ensuring a seamless and positive experience. It provides tools for tracking customer feedback, monitoring engagement, and analyzing behavior to improve customer satisfaction and loyalty. The software often includes features like customer surveys, analytics dashboards, and automation to streamline communication and personalize experiences. By gaining insights into customer preferences and pain points, businesses can tailor their services and improve overall customer journeys. Ultimately, customer experience software enables organizations to build stronger relationships, increase retention, and drive growth by focusing on customer-centric strategies.
Customer Training Software
Customer training software, also referred to as customer education software or customer LMS, enables organizations to train and educate their clients and customers about a company's products and services. Customer training software enhances customer experience and improves customer success in order to increase customer retention and satisfaction, and reduce support requests.
Customer Intelligence Platforms
Customer intelligence platforms are designed to help organizations better understand their customers. These systems collect and analyze large amounts of data in order to provide insights about customer trends, preferences, pain points, and behaviors. They are created to provide information that can be used to inform decisions such as product development, marketing strategy, customer support, and pricing. Customer intelligence platforms can also be used for personalization purposes to create unique experiences for customers.
Customs Compliance Software
Customs compliance software helps businesses manage and automate the complex processes involved in importing and exporting goods across international borders. It ensures adherence to customs regulations, tariff classifications, documentation requirements, and trade agreements to minimize delays, fines, and penalties. The software typically includes features such as automated customs declarations, product classification, duty and tax calculation, risk assessment, and audit trails. Integration with shipping, ERP, and logistics systems enables seamless data exchange and real-time tracking of shipments. Customs compliance software is essential for importers, exporters, freight forwarders, and customs brokers aiming to streamline global trade operations and maintain regulatory compliance.
Customer Segmentation Software
Customer segmentation tools, also known as user segmentation or audience segmentation tools, enable companies to segment their users or customers into different groups.
View more categories (20) for "customer"

44 Products for "customer" with 2 filters applied:

Sort By:
Time Tracking Mac Clear Filters & Widen Search
  • 1
    Odoo

    Odoo

    Odoo

    Odoo is a fully integrated, customizable, open-source software packed with hundreds of expertly designed business applications. Odoo’s intuitive database is able to meet a majority of business needs, such as: CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of companies, regardless of their size (or budget). The unbeatable, seamless nature of Odoo helps businesses become more efficient by...
    Leader badge">
    1,614 Ratings
    Starting Price: $25.00/month/user
    View Software
    Visit Website
  • 2
    Trident 1

    Trident 1

    Trident 1

    ... integrated solution, Trident 1 streamlines and consolidates ALL systems into a single solution to save you time and money. You can access Trident 1 from anywhere on any device, so you’re always in control of your retail operations. We specialize in retail sales, range management, compliance, industry leading integrations, secure payment processing, and excellent, US based customer service.
    2 Ratings
    Starting Price: $249/mo
    Partner badge
    View Software
    Visit Website
  • 3
    GigSheets

    GigSheets

    GigSheets

    .... When it comes to tickets, there are various options to customize: - “Watch” Tickets - Link a ticket to an “epic” - Choose the type of ticket (Story, Task, Bug, or Suggestion) - Add checklists - Prioritize, assign, label, and upload attachments Let Gigsheets help you to save time, stay focused and have full transparency into your team's workflow. Be the hero! Sign up for Gigsheets
    4 Ratings
    Starting Price: $2.50/per user, per month
    View Software
  • 4
    Bitrix24

    Bitrix24

    Bitrix24

    .... The world’s most popular free CRM by number of users (12 million companies and growing). Outstanding real time assistance tools that keep customers happy and coming back for your goods or services. Stunningly beautiful websites, landing pages and online stores that can be created by anyone without writing a single line of code. Free domain name and hosting is included. You can use the self-hosted version of Bitrix24 to run on your server.
    Leader badge">
    15 Ratings
    Starting Price: $ 49 per month
    View Software
  • 5
    Day.io

    Day.io

    Day.io

    Day.io (Oitchau) is the undisputed leader in Time Tracking & Timesheets for Teams & Enterprises. Day.io allows our customers to save money while introducing full transparency to the company’s’ workforce. Day.io is available across all popular platforms and devices while integrating into most time clocks and payroll systems. We make it easier and faster for HR, Managers, and employees to complete payroll and take the administrative headache so that our customers can focus on running...
    1 Rating
    Starting Price: $5 per employee per month
    View Software
  • 6
    Repsly

    Repsly

    Repsly

    Repsly’s retail execution platform empowers CPG field teams to improve field sales performance, merchandising execution, and promotion compliance by connecting them with the data and tools they need to work more intelligently in their accounts. Repsly’s configurable platform equips field teams with solutions for scheduling, ordering, data collection, time and mileage tracking, sales performance reporting, and more. But what makes us truly unique is our approach to data: The Repsly...
    1 Rating
    View Software
  • 7
    HourGuard

    HourGuard

    NCH Software

    HourGuard is an easy to use timesheet and time recording software that is ideal for freelancers and professionals who bill by the hour. Simply click start and stop accordingly as you work on different tasks. Later create full timesheet reports including a break down of what projects you did worked or create invoices to bill clients and customers for your time worked.
    Starting Price: $19.99/one-time
    View Software
  • 8
    Teamdeck

    Teamdeck

    Teamdeck

    Resource scheduling + timesheet + time tracking + leave management + custom reporting in 1 resource management tool We’re replacing Wrike, Resource Guru, Mavenlink. Our tool is chosen by Hill-Knowlton, Stormind Games, Circus Maximus, Wunderman Thompson, NTT Data. Teamdeck is a cloud-based resource management solution suitable selected by creative agencies, software design firms, and startups. Key features include resource scheduling + time tracking + leave management + custom reports...
    Starting Price: $3.99/month/user
    View Software
  • 9
    Pacific Timesheet

    Pacific Timesheet

    Pacific Timesheet

    Customers in heavy construction and manufacturing need flexible systems for complex jobs. Tools that allow testing configurations on the fly. NEP needed to automate an absence/presence timesheet for field employees. Pacific Timesheet delivered a solution they’re using twelve years later. The world’s largest broadcast networks and production companies use NEP for telecasts of major events. From the Olympic Games to the Academy Awards. NEP needed a way to track the time, work, and expenses...
    View Software
  • 10
    Work'In MeMoRieS

    Work'In MeMoRieS

    Creative iNFiNiTy

    Automatic working time software, computer activity log, enrich your time with the free webservice, watch your team computers progress. Features: - export to csv - log files encrypted - homework timer app - watch your team computers progress - deploy in intranet - build your own WIM server - prove your teleworking hours on the computer to your boss - securing the workstation - working time proof to customers or boss - homework team computer usage viewer - see files access...
    Starting Price: 0 usd
    View Software
  • 11
    Timebug

    Timebug

    Timebug

    Timebug is a cloud-based time tracking and management software designed for businesses that enables employees to track time spent on tasks and projects, and integrates with QuickBooks, Asana, Trello, and Google Sheets. Timebug also generates customized reports and invoices to give business owners insights into revenue trends and ensure accurate billing. With features aimed at streamlining timekeeping, invoicing, and forecasting, Timebug seeks to address common challenges faced by small business...
    Starting Price: $10/month
    View Software
  • 12
    Teamwork.com

    Teamwork.com

    Teamwork.com

    Combining powerful project management and easily streamlined operations - we’re the only platform built for managing client projects, profitably. Deliver work on time and on budget, eliminate client chaos, and understand profitability in one platform. Teamwork.com's customers track and manage their projects with a suite of integrated solutions such as helpdesk, collaboration, knowledge sharing, and customer relationship management add-ons, enabling Teamwork.com to be the 'one-stop shop...
    Leader badge">
    21 Ratings
    Starting Price: $5.99 per user per month
    View Software
  • 13
    Talygen

    Talygen

    Talygen

    Talygen is the worldwide leader in Business Management Automation. Talygen's integrated suite of services and processes allows businesses to manage all of their core workflows via our Cloud-based Software as a Service (SaaS) application. Talygen allows companies to automate, regulate and enforce their corporate processes. Talygen empowers businesses and their employees to manage the complete set of corporate tasks without installing specialized software for each of them. Its wide variety...
    Leader badge">
    8 Ratings
    View Software
  • 14
    Asana

    Asana

    Asana

    Asana helps teams orchestrate their work–from daily tasks to strategic cross-functional initiatives. With Asana, teams are more confident, move faster, and accomplish more with less—no matter where they are located. More than 119,000 paying customers and millions of free organizations across 190 countries rely on Asana to manage everything from company objectives to digital transformation to product launches and marketing campaigns. In Asana, you can track the status of initiatives with ease...
    Leader badge">
    98 Ratings
    Starting Price: Free
    View Software
  • 15
    Jibble

    Jibble

    Jibble

    Jibble is a robust Time & Attendance Management system for teams of all sizes, designed to help business get a full grip on how staff is more productive. With a robust cloud-based system, staff members can upload 'selfies' to clock in, which then trigger immediate notifications for administrators. With automated reporting, payroll calculations are streamlined and process much faster.
    Starting Price: Free
    View Software
  • 16
    Intervals
    ... billing rates, budget limits, and alerts, and present accurate and detailed reports to clients. The platform has robust reporting. Users can track individual billable hours with timers, collaborate with others on their tasks, and submit changes to keep a detailed outlook on project progress. Includes a work request queue for handling customer requests/tickets, invoicing, document management, email integration, and more. Integrates with Google drive, QuickBooks, FreshBooks, Xero, Slack, and others.
    1 Rating
    Starting Price: $49.00/month (unlimited users)
    View Software
  • 17
    Elorus

    Elorus

    Elorus

    Generate professional and customized invoices in just a few steps. No matter the country, the currency or the language of your clients; we handle it all. Have a complete view of your projects. Track your hours by using the live tracker or filling your weekly timesheets. Achieve the great time management and productivity control your company needs. Have the total overview of your business. Monitor your projects’ progress, employees’ tasks and clients' transactions. Fast and simple tracking...
    Starting Price: $7 per month
    View Software
  • 18
    UMT Plus

    UMT Plus

    Laubrass

    ... solutions. Whether it is self sampling, video time studies, or more traditional work measurement, UmtPlus is developed to be a flexible software that allows you to easily customize each study to suit your needs
    Starting Price: $175
    View Software
  • 19
    beeye

    beeye

    beeye

    Customers, missions, tasks, planning, profitability: find everything in one place. In the office or remotely, get crucial real-time indicators to lead your practice in the right direction. Gain new visibility on your business. Know where all your assignments are, who's working on what, who's available. Deliver high value-added services more efficiently. Automate scheduling and task assignment, standardize ongoing processes, and seek out hidden profitability. Empower employees with a smart...
    Starting Price: €20 per user per month
    View Software
  • 20
    TrackingTime

    TrackingTime

    TrackingTime

    Simple time tracker software for freelancers and teams. Keep track of progress and billable hours for your projects. Organize and assign tasks for your team and manage their access with user permissions. Keep control over employee attendance, breaks, extra time and time off with time cards. Create custom online timesheets for productivity, payroll, invoicing, budgeting, billing and more. Export and share professional business reports with your clients. Track time anywhere you work, from any...
    4 Ratings
    Starting Price: $5/month/user
    View Software
  • 21
    OfficeTime Time Tracking

    OfficeTime Time Tracking

    Productive Monkey Ltd.

    ... if you cancel. (Unlike a web app which could go down taking your data with it.) OfficeTime is designed to be easy. Easy means you'll use it. Which means more hours captured. Increase your billables with no extra effort just by tracking your time more accurately. 100% Happiness Guarantee. Pays for itself on the same day. The press loves it. Our customers love it. We hope you'll love it too. Which project is over budget? Who's slacking? Powerful cross-team reports tell you.
    1 Rating
    Starting Price: $7.99/one-time/user
    View Software
  • 22
    OfficeClip Timesheet
    ... are working remotely and want their time to be tracked efficiently. Our Free Timesheet is available with unlimited users, free upgrades, and unlimited file uploads, and can manage multiple projects, create customized reports, track employee time off, and allow users to view the timesheet history. The timesheet entry screen follows a spreadsheet paradigm where an employee enters time values against the various projects, tasks and payroll items.
    Starting Price: $3 per month
    View Software
  • 23
    Dynafios APP
    ... process so you can customize the workflow according to your needs. Maintain compliance with this easy to use physician timekeeping and contract compliance software tool. Quickly monitor physician hours and payments, while providing two-way transparency. TRACE is the perfect companion to Dynafios Co-Management agreements or our C2i methodology and 4CAST healthcare analytics.
    Starting Price: $10.00/month/user
    View Software
  • 24
    Stafiz

    Stafiz

    Stafiz

    Stafiz is a cloud software that allows you to manage service activities, manage staffing and team planning, and invoice projects. Enter your needs: skills, experience, functions, dates: Stafiz automatically indicates the profiles and ranks them according to their suitability. Taking into account all activities in the schedules: customer projects, internal projects, absences in the schedules. Look for the right profiles among your employees, your subcontractors and your candidate pool...
    Starting Price: $11 per month
    View Software
  • 25
    Quidlo Timesheets
    Quidlo Timesheets is an online time tracking app that is perfect for teams and projects of all sizes. It is cloud-based, so it is easy to use and can be accessed from any device. The software was designed to make everyday tasks such as time logging and time management easier. It provides important information about the tasks being reported, allowing users to view data, break hours, and share or export custom reports. Intuitive reports help to properly manage your team and optimize...
    Starting Price: $29 month / flat
    View Software
  • 26
    Freelo

    Freelo

    Freelo

    ... so you can quickly control whether you overdraw it. Add-ons such as labels, synchronized calendar, project templates Mind Map, mobile app or reliable customer support are a matter of course.
    2 Ratings
    Starting Price: €80/month
    View Software
  • 27
    Clockodo

    Clockodo

    Clockodo

    Clockodo tracks your and your employees worktime – exact, simple and live. The software is used via mobile app or browser and creates detailed reports for every single employee. You set the planned hours; Clockodo tracks overtime and absences. For every entry you can choose if you are working on internal projects or for a customer. Project reports show you how much time you needed for the whole project and for single services. A reports builder gives you the possibility to create any report...
    3 Ratings
    Starting Price: $4/month/user
    View Software
  • 28
    Duefocus

    Duefocus

    Diligences

    ... and analyzing your employee's reports. DueFocus time tracking software provides a clear view of the team's KPI and workflow. Directly in the time tracking application, you have the opportunity to expose the invoice to the customer not only based on the data generated by your team but also with manual invoices. Using DueFocus is not just about tracking time spent on tasks. It's about developing a habit of time management, thereby increasing efficiency and boosting incomes.
    View Software
  • 29
    timeBuzzer

    timeBuzzer

    timeBuzzer

    timeBuzzer makes time tracking incredibly effortless for the entire team, helping you understand where time goes and get paid for every billable minute. We believe time tracking has to be simple, fast and fun so that people will actually use it. We designed a system that managers and users love. Make time tracking easy and effortless for your team, and you’ll finally know how long projects really take and get data you can rely on. It’s a win-win! Customize timeBuzzer perfectly to your workflow...
    View Software
  • 30
    DeskCove

    DeskCove

    DeskCove

    ... project or task, how much money you spent, and analyze your team's time and productivity. Track productivity, attendance, and billable hours with a simple time tracker and timesheet. Categorize time by apps, projects, and tasks. Understand where your time and money are being wasted. With DeskCove employee monitoring software, you can see work in progress as it happens. Random screen capture and webcam capture can be customized for each person.
    Starting Price: $10 per month
    View Software
  • Previous
  • You're on page 1
  • 2
  • Next

Related Categories