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AI Customer Support Agents Software
AI customer support agents are advanced tools powered by artificial intelligence that assist businesses in handling customer inquiries and issues. They use natural language processing (NLP) to understand and respond to customer messages, providing immediate, 24/7 support. These agents can answer frequently asked questions, resolve common problems, and escalate complex issues to human agents when necessary.
Remote Support Software
Remote support software enables technicians, IT teams, and service providers to access and troubleshoot devices from anywhere in the world. It allows secure, real-time connections to desktops, laptops, mobile devices, and servers to diagnose issues, perform updates, and provide guidance. These tools often include features such as file transfer, session recording, multi-platform compatibility, and integrated chat or voice communication. By reducing the need for on-site visits, remote support software helps organizations save time, cut costs, and resolve problems faster. It’s essential for IT helpdesks, managed service providers, and companies supporting remote or hybrid workforces.
Decision Support Software
Decision support software is designed to help organizations make informed, data-driven decisions by analyzing large amounts of data and presenting actionable insights. It integrates data from various sources, applies analytical models, and uses algorithms to predict outcomes, assess risks, and provide recommendations. The software often includes visualization tools like dashboards and reports, making complex data more accessible and understandable for decision-makers. It is widely used in fields such as finance, healthcare, and logistics to improve operational efficiency and strategic planning. Ultimately, decision support software enhances decision-making by offering timely, accurate, and relevant insights to guide business choices.
Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Customer Loyalty Software
A customer loyalty software is used to track and manage customer value and engagement information after purchasing a product or service and encourage further sales.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Customer Journey Mapping Tools
Customer journey mapping tools help businesses visualize, understand, and optimize the entire experience a customer has with their brand, from initial awareness to post-purchase interactions. These tools allow businesses to map out the touchpoints where customers interact with the company, track customer emotions, identify pain points, and gather insights to improve customer experience (CX). Features often include drag-and-drop interfaces, integration with CRM systems, real-time data analytics, and collaboration features for cross-functional teams. By leveraging these tools, organizations can create more personalized, efficient, and seamless customer experiences across multiple channels.
Customer Data Platforms (CDP)
Customer Data Platforms (CDPs) are software solutions designed to collect, unify, and manage customer data from various sources across an organization. These platforms aggregate data from different channels such as websites, social media, CRM systems, and purchase history, creating a centralized and comprehensive customer profile. CDPs allow businesses to segment and analyze customer data, enabling more personalized marketing and communication strategies. They also provide real-time data integration, ensuring that customer information is always up-to-date and accessible for decision-making. By leveraging CDPs, companies can enhance customer experiences, improve targeting, and drive better business outcomes.
Conversational Support Software
Conversational support software enables companies to provide customer service and support using chatbots, conversational AI, natural language processing (NLP), routing, and more.
Clinical Decision Support Systems
Clinical decision support systems (CDSS) are computer systems that assist clinicians in making decisions and providing evidence-based recommendations. CDSS utilize clinical data, patient information, and evidence-based guidelines to provide clinicians with information that can aid their decision-making process. They may also be used to alert clinicians about potential risks or possible issues involving a patient’s care. CDSS offer the potential for improved accuracy and quality of healthcare services.
Remote Video Support Software
Remote video support software, also known as remote visual support software, enables customer service teams and technicians to provide technical support and assistance through real-time video calls. It allows users to troubleshoot issues, demonstrate solutions, and offer guidance by visually interacting with their devices. The software often integrates with existing customer relationship management (CRM) systems to track and manage interactions. It can be used across various industries, such as tech support, healthcare, and field services, improving efficiency and reducing downtime. With features like screen sharing, annotation tools, and session recording, remote video support enhances communication and problem resolution remotely.
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399 Products for "customer support" with 2 filters applied:

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  • 1
    Google Cloud Platform
    Google Cloud is a cloud-based service that allows you to create anything from simple websites to complex applications for businesses of all sizes. New customers get $300 in free credits to run, test, and deploy workloads. All customers can use 25+ products for free, up to monthly usage limits. Use Google's core infrastructure, data analytics & machine learning. Secure and fully featured for all enterprises. Tap into big data to find answers faster and build better products. Grow from...
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    60,421 Ratings
    Starting Price: Free ($300 in free credits)
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    Shopify

    Shopify

    Shopify

    Shopify is a leading all-in-one commerce platform that enables businesses to start, build, and grow their online and physical stores. It offers tools to create customized websites, manage inventory, process payments, and sell across multiple channels including online, in-person, wholesale, and global markets. The platform includes integrated marketing tools, analytics, and customer engagement features to help merchants reach and retain customers. Shopify supports thousands of third-party apps...
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    11,359 Ratings
    Starting Price: $29 per month
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  • 3
    Proton Mail

    Proton Mail

    Proton AG

    ... with support for custom email domains and personalized branding. And with the Easy Switch tool, migrating from Google or Microsoft is seamless, no IT expertise required.
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    108,629 Ratings
    Starting Price: $6.99/user/month
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  • 4
    Files.com

    Files.com

    Files.com

    6,000+ companies trust Files.com to automate and secure business critical transfers. We obsess about security, compliance, reliability, and performance so your critical business processes just work every time. Easily manage any transfer flow without writing scripts or code, and onboard workloads and partners effortlessly. We support standard file transfer protocols (FTP, SFTP, AS2) for working with external partners and also provide native apps for high performance internal transfers...
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    290 Ratings
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  • 5
    BigCommerce

    BigCommerce

    BigCommerce

    ... customers coming back for more. Turn impossible commerce experiences into reality with the flexibility of open SaaS. Seize market opportunities and unleash new experiences at the speed of your business. Craft content-rich experiences anywhere your audience takes you. Make unifying your backend or powering up with third-party apps a breeze. Scale and grow smarter without complexity holding you back.
    1,067 Ratings
    Starting Price: $29 per month
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  • 6
    Hostinger

    Hostinger

    Hostinger

    Start your online journey with fast and secure web hosting that enables you to take the Internet by storm. At Hostinger, you can choose from various web hosting-related services that include Domain Registration, Cloud Hosting, Email Hosting, SSL Certificate, and LiteSpeed Servers. Choose Hostinger if you are looking for: 🚀 Easy-to-use custom hPanel 🚀 24/7 professional Live Chat support 🚀 4x Faster WordPress hosting 🚀 99.9% Uptime guarantee 
 🚀 Affordable prices
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    56,462 Ratings
    Starting Price: $2.99 per month
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  • 7
    Delska

    Delska

    Delska

    Delska (former DEAC European Data Center & Data Logistics Center) is a carrier-neutral data center and network provider in Northern Europe with 25 years of experience delivering reliable, personalized IT and network solutions in cloud computing, colocation, data security, network, and more. We own five data centers (one under construction, launching in 2025) in Riga and Vilnius, along with points of presence in Frankfurt, Amsterdam, and Stockholm. For quick IT infrastructure deployment in...
    14 Ratings
    Starting Price: €10
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  • 8
    one.com

    one.com

    one.com

    Website tools, hosting, and personalized email all in one plan. We’ll help you every step of the way. Find or transfer your domain name, build your site, and make it a success. Kick-start your success today by registering the perfect domain name. If you already own a domain name, we’ll help you transfer it. Build your website with the simple Website Builder or more advanced WordPress. Create a beautiful, responsive site in just a few steps. Grow your customer base. You’ve put in the effort...
    26 Ratings
    Starting Price: $0.99 per month
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  • 9
    Amazon Web Services (AWS)
    Amazon Web Services (AWS) is the world’s most comprehensive cloud platform, trusted by millions of customers across industries. From startups to global enterprises and government agencies, AWS provides on-demand solutions for compute, storage, networking, AI, analytics, and more. The platform empowers organizations to innovate faster, reduce costs, and scale globally with unmatched flexibility and reliability. With services like Amazon EC2 for compute, Amazon S3 for storage, SageMaker for AI...
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    4,325 Ratings
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  • 10
    Owrbit

    Owrbit

    Owrbit

    Owrbit is a leading hosting provider for complete web solutions, trusted by individuals, businesses, and developers worldwide. Our mission is to deliver reliable, secure, and performance-driven hosting services that adapt to the ever-changing needs of our clients. What sets us apart is not only our cutting-edge infrastructure and modern technology stack, but also our dedication to customer satisfaction. We pride ourselves on offering a highly skilled expert support team available 24×7, ensuring...
    3 Ratings
    Starting Price: $1.49/month
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  • 11
    Custom Email Hosting

    Custom Email Hosting

    Custom Email Hosting

    Custom Email Hosting offers secure, affordable, and professional email services designed for businesses of all sizes. With 99.9% uptime, fast delivery, and reliable performance, the platform ensures uninterrupted communication. Plans include generous storage options, ranging from 10 GB to 1 TB per mailbox, along with support for multiple domains and aliases. Robust security features like spam filtering, virus protection, GDPR compliance, MFA, and end-to-end encryption safeguard sensitive data...
    Starting Price: $0.99
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  • 12
    Dollie

    Dollie

    Dollie

    Dollie is a managed WordPress hosting platform that offers a range of powerful features and tools for website management. It enables users to create and deploy WordPress sites quickly and easily, with options for customization and scalability. Dollie also provides a no-code WAAS builder called Dollie Hub, which allows users to build a complete Website-as-a-Service business by integrating with popular components of the WordPress ecosystem.
    3 Ratings
    Starting Price: $50/year
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  • 13
    Greatmail

    Greatmail

    Greatmail

    .... Greatmail is an email service provider (ESP) specializing in business class email hosting, SMTP hosting and email servers. For ISPs, application programmers and cloud developers, we also provide custom solutions including dedicated IP servers and process specific, load balanced configurations with multiple servers.
    5 Ratings
    Starting Price: $9.75/month
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  • 14
    DomainRacer

    DomainRacer

    DomainRacer

    Getting Online is Now Simple! Our personnel are fully trained to offer the best services to our customers from small-scale websites to Enterprise level. We do believe in change and Quality of service. Each and every individual Client of DomainRacer is part of our success and we are happy to serve such a great service to them. Leading Brand known for Quality and Speed, Build a website with our ultra-fast server. Reliable solution with LiteSpeed Technology and Cloud SSD Platform. Your dream comes...
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    67 Ratings
    Starting Price: $ 0.99 per month
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  • 15
    Sidescale

    Sidescale

    Sidescale.com

    The Entrepreneur's cloud platform for developers and teams. Deploy, manage, and scale cloud applications affordably on Sidescale. Sidescale makes managing infrastructure intuitive and simple. Businesses can have a reliable point of presence in San Francisco, California on a modern high performance cloud platform for low latency performance to customers you need. Developer and team-friendly platform makes it easy to collaborate and manage your resources. Some features include Teams, a full...
    Starting Price: $12.50
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  • 16
    DedicatedCore

    DedicatedCore

    DedicatedCore

    The Ultimate Solution for Dedicated Server Hosting in India. If you are looking for fast, secure, and affordable dedicated server hosting in India, look no further than DedicatedCore, the leading provider of cheap dedicated servers in India with premium features and support. DedicatedCore offers various web hosting solutions for customers around the world. DedicatedCore provides fast, reliable, and affordable web hosting services, such as VPS hosting, ERP solutions, e-commerce solutions...
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    70 Ratings
    Starting Price: $3.49/month
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  • 17
    ShowMyPC

    ShowMyPC

    ShowMyPC

    Remote support, online meetings, and demonstration tools offering website integration, screen sharing, audio, and desktop recording. Browser-based, no download HTML5 viewer, blazing-fast Windows RDP support, access and manage unattended PCs.
    1 Rating
    Starting Price: $14.00/month
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  • 18
    InMotion Hosting

    InMotion Hosting

    InMotion Hosting

    InMotion Hosting is a premium web hosting provider trusted by agencies, digital teams, and growing businesses that rely on performance-first infrastructure to drive results. With over 20 years of experience and more than 170,000 satisfied customers worldwide, InMotion Hosting delivers scalable, secure, and expertly supported hosting solutions tailored to professional needs. Whether you're launching a single site or managing hundreds, our platform is built to keep you moving forward...
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    70 Ratings
    Starting Price: $2.99/month
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  • 19
    Gcore

    Gcore

    Gcore

    Edge cloud infrastructure with low latency around the world. Approved by game publishers and media. Store, deliver, and protect any content for your latency-sensitive services. Reduce capital and operating costs. Make your business more profitable and your customers happier. The best delivery speed in European countries. Advanced technology for content protection and secure delivery. Competitive flat prices around the world. Quickly delivers heavy games anywhere in the world. Reduces...
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    37 Ratings
    Starting Price: €0.00 per per month
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  • 20
    Oracle DNS
    The Domain Name System (DNS) is a distributed internet system that maps human-readable names (like www.Oracle.com) to IP addresses and serves as the first link in the customers’ digital supply chain. Oracle's globally distributed DNS service offers enhanced DNS performance, resiliency, and scalability, so that end users connect to customers’ application as quickly as possible, from wherever they are. Customers manage DNS updates and domain names via Oracle’s standards-based Authoritative DNS...
    Starting Price: $0.85
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  • 21
    Safnah

    Safnah

    Safnah

    ... and procedures Our Services Software Development & Analytics • Analysis & Product Management • UI/UX Design • Software Development • Data Analytics & BI • Testing & QA • App Services Customer Operations/ BPO (B2B Services) • Accounting/Back Office • Data Management • App & Technical Support • Customer Service • Video & Animation Customer Experience (B2C Services) • Customer Service • Technical Support • QA • Forecasting • Workforce Management & Scheduling Business Solutio
    1 Rating
    Starting Price: $9.25/month
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  • 22
    Easy Hosting Control Panel (EHCP)
    Ehcp is a tool in a server to facilitate the process of hosting domains, emails, adding domains, FTP users, and so on. Full PHP, opensource, easily modifiable, customizable, Ehcp templates, domains, subdomains, FTP, MySQL, DNS (automatic), email, email forwarding, autoreply, catch-all emails, easily add domain, add the domain to existing FTP, (use sub-FTP accounts), add FTP in main FTP, add custom FTP space (custom location), custom HTTP, custom DNS, domain aliases, domain redirect, different...
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  • 23
    Choopa

    Choopa

    Choopa

    All of our managed hosting packages combine enterprise-grade hardware with our industry-leading network facilities. Our superior support team is highly experienced in managing and troubleshooting a large variety of server environments. Available around the clock, our tech support can deliver a wide array of technical services, including configuring and managing major software packages. Our sales engineers can offer many tried and proven hardware packages to fit your business needs. However, you...
    Starting Price: $209.95 per month
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  • 24
    BigScoots

    BigScoots

    BigScoots

    BigScoots is a site-specific managed WordPress hosting and performance services provider that uniquely supports scalable Enterprise, and WooCommerce by owning and operating its own hardware infrastructure. Its always-available live chat and support responses within ~90 seconds have redefined industry support and service expectations. With over 17,000+ customers, nearly 15 years of 5-star reviews, and consistent Top Quartile Net Promoter Scores (NPS), BigScoots is the best and final choice...
    Starting Price: $34.95/month
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  • 25
    Aligned

    Aligned

    Aligned

    Aligned is a customer-facing collaboration platform that serves as both a digital sales room and a client portal, designed to enhance sales and customer success processes. It enables go-to-market teams to orchestrate complex deals, boost buyer engagement, and expedite client onboarding. It consolidates all decision-support materials into a single collaborative workspace, allowing account executives to better equip champions for internal advocacy, access more stakeholders, and maintain control...
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  • 26
    InterWorx

    InterWorx

    InterWorx

    A comprehensive Linux server system for server admins, and a broad toolset for customers to manage their domains, email, and websites. A decade of developing features to meet the needs of a web hosting control panel for our customers. InterWorx is comprised of two modules, NodeWorx for managing servers, and SiteWorx for managing domains and websites. Simple pricing model, user-friendly design that supports mobile devices. Actively maintained and supported API, CLI, and support for plugins...
    Starting Price: $7.50 per month
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  • 27
    Gravel Host

    Gravel Host

    Gravel Host

    ... unmetered NVMe SSD storage, custom control panels, and premium support across 15 global data centers. Gravel Host ensures instant setup, 24/7 customer support with rapid response times, and 100% server uptime guarantees. With budget-friendly pricing and worldwide server locations, Gravel Host caters to gamers and developers of all levels.
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    7 Ratings
    Starting Price: $1.80/month
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  • 28
    Vaultas

    Vaultas

    Vaultas

    No matter your scope, we’ve got you covered. We offer a suite of reliable, enterprise-class shared and dedicated hosting products. Whether you need a single server or hundreds of servers, one gig of storage or a petabyte of storage, Vaultas has custom solutions to meet the most demanding IT needs and requirements. Through our constantly expanding network of high-quality IT and storage partners, you’ll have access to some of the top hosting service and storage providers who can support any...
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  • 29
    Gorilla Servers

    Gorilla Servers

    Gorilla Servers

    We have provided thousands of dedicated servers to over 3,000 satisfied clients over the past 10+ years. Self-owned and operated, providing peace of mind. 99% Uptime backed by a guaranteed SLA. Count on us to keep you online 24/7 365 backed by real live human support teams at all of our locations. Most services can be deployed same day, even custom configurations. Backed by diverse blends of BGP bandwidth and super-fast redundant core networks. Choose from a selection of different base models...
    Starting Price: $39 per month
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  • 30
    Vebsiko

    Vebsiko

    Vebsiko Hosting

    Cloud Hosting all Features: Free SSL & CDN Unlimited Traffic & Bandwidth Web Security with Malicious Virus Scan WAF Management Git management Auto update Tools, Apps & Software Host & Upload Custom Websites Host 20+ Applications in one click SEO Toolkit & Advisor DNS Management (Custom DNS Creation) FTP, phpMyAdmin & Server Panel Access One Click Clone & Staging of Websites Daily Backups & quick recovery Easy-to-use interface & Server Panel Speed Optimized Hosting Activity...
    Starting Price: $5 per month
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