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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Customer Loyalty Software
A customer loyalty software is used to track and manage customer value and engagement information after purchasing a product or service and encourage further sales.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Customer Experience Software
Customer experience software helps businesses manage and enhance interactions with their customers across various touchpoints, ensuring a seamless and positive experience. It provides tools for tracking customer feedback, monitoring engagement, and analyzing behavior to improve customer satisfaction and loyalty. The software often includes features like customer surveys, analytics dashboards, and automation to streamline communication and personalize experiences. By gaining insights into customer preferences and pain points, businesses can tailor their services and improve overall customer journeys. Ultimately, customer experience software enables organizations to build stronger relationships, increase retention, and drive growth by focusing on customer-centric strategies.
Customer Training Software
Customer training software, also referred to as customer education software or customer LMS, enables organizations to train and educate their clients and customers about a company's products and services. Customer training software enhances customer experience and improves customer success in order to increase customer retention and satisfaction, and reduce support requests.
Customer Intelligence Platforms
Customer intelligence platforms are designed to help organizations better understand their customers. These systems collect and analyze large amounts of data in order to provide insights about customer trends, preferences, pain points, and behaviors. They are created to provide information that can be used to inform decisions such as product development, marketing strategy, customer support, and pricing. Customer intelligence platforms can also be used for personalization purposes to create unique experiences for customers.
Customs Compliance Software
Customs compliance software helps businesses manage and automate the complex processes involved in importing and exporting goods across international borders. It ensures adherence to customs regulations, tariff classifications, documentation requirements, and trade agreements to minimize delays, fines, and penalties. The software typically includes features such as automated customs declarations, product classification, duty and tax calculation, risk assessment, and audit trails. Integration with shipping, ERP, and logistics systems enables seamless data exchange and real-time tracking of shipments. Customs compliance software is essential for importers, exporters, freight forwarders, and customs brokers aiming to streamline global trade operations and maintain regulatory compliance.
Customer Segmentation Software
Customer segmentation tools, also known as user segmentation or audience segmentation tools, enable companies to segment their users or customers into different groups.
Customer Journey Mapping Tools
Customer journey mapping tools help businesses visualize, understand, and optimize the entire experience a customer has with their brand, from initial awareness to post-purchase interactions. These tools allow businesses to map out the touchpoints where customers interact with the company, track customer emotions, identify pain points, and gather insights to improve customer experience (CX). Features often include drag-and-drop interfaces, integration with CRM systems, real-time data analytics, and collaboration features for cross-functional teams. By leveraging these tools, organizations can create more personalized, efficient, and seamless customer experiences across multiple channels.
Customer Data Platforms (CDP)
Customer Data Platforms (CDPs) are software solutions designed to collect, unify, and manage customer data from various sources across an organization. These platforms aggregate data from different channels such as websites, social media, CRM systems, and purchase history, creating a centralized and comprehensive customer profile. CDPs allow businesses to segment and analyze customer data, enabling more personalized marketing and communication strategies. They also provide real-time data integration, ensuring that customer information is always up-to-date and accessible for decision-making. By leveraging CDPs, companies can enhance customer experiences, improve targeting, and drive better business outcomes.
Visual Product Customization Software
Visual product customization software for ecommerce allows customers to create customized products with their own graphics, photos, and text. It provides the ability to adjust design elements from color and size to custom images, textures, and quotes. It also offers an easy-to-use user interface that makes it simple for users to design their own products with minimal effort. Finally, it helps businesses increase sales by offering a unique way for customers to personalize their purchases.
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464 Products for "custom" with 2 filters applied:

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  • 1
    Custom Email Hosting

    Custom Email Hosting

    Custom Email Hosting

    ...Robust security features like spam filtering, virus protection, GDPR compliance, MFA, and end-to-end encryption safeguard sensitive data. The service supports custom domains, DNS management, and seamless integration with Google Workspace, Microsoft 365, and other popular tools. Backed by 24/7 customer support and scalable plans, Custom Email Hosting provides flexibility and peace of mind for growing businesses.
    Starting Price: $0.99
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  • 2
    Google Cloud Platform
    Google Cloud is a cloud-based service that allows you to create anything from simple websites to complex applications for businesses of all sizes. New customers get $300 in free credits to run, test, and deploy workloads. All customers can use 25+ products for free, up to monthly usage limits. Use Google's core infrastructure, data analytics & machine learning. Secure and fully featured for all enterprises. Tap into big data to find answers faster and build better products. Grow from prototype to production to planet-scale, without having to think about capacity, reliability or performance. ...
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    60,421 Ratings
    Starting Price: Free ($300 in free credits)
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  • 3
    Shopify

    Shopify

    Shopify

    Shopify is a leading all-in-one commerce platform that enables businesses to start, build, and grow their online and physical stores. It offers tools to create customized websites, manage inventory, process payments, and sell across multiple channels including online, in-person, wholesale, and global markets. The platform includes integrated marketing tools, analytics, and customer engagement features to help merchants reach and retain customers. Shopify supports thousands of third-party apps and offers developer-friendly APIs for custom solutions. ...
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    11,359 Ratings
    Starting Price: $29 per month
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  • 4
    Google Compute Engine
    Compute Engine is Google's infrastructure as a service (IaaS) platform for organizations to create and run cloud-based virtual machines. Computing infrastructure in predefined or custom machine sizes to accelerate your cloud transformation. General purpose (E2, N1, N2, N2D) machines provide a good balance of price and performance. Compute optimized (C2) machines offer high-end vCPU performance for compute-intensive workloads. Memory optimized (M2) machines offer the highest memory and are great for in-memory databases. ...
    1,147 Ratings
    Starting Price: Free ($300 in free credits)
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  • 5
    Proton Mail

    Proton Mail

    Proton AG

    ...Protected by Swiss privacy laws and trusted by over 50,000 businesses, Proton Mail keeps your business data confidential and under your control. With Proton Mail and Calendar, your team can securely manage their inbox and schedule, while your organization maintains a professional presence with support for custom email domains and personalized branding. And with the Easy Switch tool, migrating from Google or Microsoft is seamless, no IT expertise required.
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    108,629 Ratings
    Starting Price: $6.99/user/month
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  • 6
    Amazon Web Services (AWS)
    ...Its global infrastructure spans 120 availability zones across 38 regions, ensuring resilience, compliance, and security. Backed by the largest community of customers, partners, and developers, AWS continues to lead the cloud industry in innovation and operational expertise.
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    4,325 Ratings
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  • 7
    Dragonfly

    Dragonfly

    DragonflyDB

    ...Dragonfly is optimized for modern cloud computing, delivering 25x more throughput and 12x lower snapshotting latency when compared to legacy in-memory data stores like Redis, making it easy to deliver the real-time experience your customers expect. Scaling Redis workloads is expensive due to their inefficient, single-threaded model. Dragonfly is far more compute and memory efficient, resulting in up to 80% lower infrastructure costs. Dragonfly scales vertically first, only requiring clustering at an extremely high scale. This results in a far simpler operational model and a more reliable system.
    16 Ratings
    Starting Price: Free
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  • 8
    Neo

    Neo

    Neo

    A professional-looking business email that lets your customers and partners know you mean business. A custom domain that matches your business name helps build credibility with your customers. Powerful features that help streamline productivity and strengthen customer relationships. Get notified the moment your recipient opens your email. Quickly respond to your most commonly received inquiries.
    Starting Price: $1.99 per month
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  • 9
    Amazon Registry
    Amazon Registry Services, Inc. brings Amazon’s customer-obsession to the domain space by creating intuitive and vibrant Internet solutions for customers and partners. Our goal is to create new spaces that will help customers and partners evolve with the ever changing Internet environment. Each domain space offers key services for its customers and end users that will grow over time.
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  • 10
    Aligned

    Aligned

    Aligned

    Customer success managers can utilize Aligned to create personalized onboarding experiences, ensuring a smooth and efficient customer journey. Aligned offers features such as content sharing, chat, e-signature, and CRM integration, all within an intuitive interface that requires no login for clients. It is free to try, with no credit card required, and provides flexible pricing plans to accommodate different business needs.
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  • 11
    Oracle DNS
    ...Setting up a secondary DNS as a redundant complement to the customer’s primary DNS service ensures critical applications remain available and that end users can reach applications faster.
    Starting Price: $0.85
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  • 12
    cPanel

    cPanel

    cPanel

    Easily configure, monitor, and protect servers and sites in minutes. cPanel provides the most reliable and intuitive server and site management platform. With a rich feature set and customer-first support, cPanel’s automated and configurable platform enables customers to focus on growing their businesses. With cPanel, it’s easy to get started. We provide you with the tools needed to create and automate all server management tasks, allowing you to focus on empowering your customers and build every facet of their website experience. ...
    Starting Price: $15.99 per month
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  • 13
    DomainRacer

    DomainRacer

    DomainRacer

    ...Our cheap reseller hosting helps you to build your own 21x faster web hosting business with Unlimited SSD storage + LiteSpeed tech and free SSL to your buyers. Now DomainRacer Web Hosting customers can take benefits of SEO tool get ranked #1 website. SEO Auditor tools allow you to get competitive and rank with notable actions.
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    67 Ratings
    Starting Price: $ 0.99 per month
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  • 14
    BigCommerce

    BigCommerce

    BigCommerce

    ...Spark creativity and craft beautiful store experiences with design tools that know no bounds. Tame operational complexity with an easy-to-use, secure platform that's up when you need it most. Deliver lightning-fast commerce experiences that keep your customers coming back for more. Turn impossible commerce experiences into reality with the flexibility of open SaaS. Seize market opportunities and unleash new experiences at the speed of your business. Craft content-rich experiences anywhere your audience takes you. Make unifying your backend or powering up with third-party apps a breeze. ...
    1,067 Ratings
    Starting Price: $29 per month
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  • 15
    ShowMyPC

    ShowMyPC

    ShowMyPC

    Remote support, online meetings, and demonstration tools offering website integration, screen sharing, audio, and desktop recording. Browser-based, no download HTML5 viewer, blazing-fast Windows RDP support, access and manage unattended PCs.
    1 Rating
    Starting Price: $14.00/month
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  • 16
    Safnah

    Safnah

    Safnah

    We are one of the leading innovative information technology services providers located in Iraq with 10+ years of experience in the MENA region, dedicated to boosting our client's business growth with a thoughtful and compelling design toward the next level Our talented team worked with 20+ partners to help clients stand out from the crowd and drive customers in decision-making processes. We served and assisted our clients in 80+ projects in efficient, rapid and high-quality methods and procedures Our Services Software Development & Analytics • Analysis & Product Management • UI/UX Design • Software Development • Data Analytics & BI • Testing & QA • App Services Customer Operations/ BPO (B2B Services) • Accounting/Back Office • Data Management • App & Technical Support • Customer Service • Video & Animation Customer Experience (B2C Services) • Customer Service • Technical Support • QA • Forecasting • Workforce Management & Scheduling Business Solutio
    1 Rating
    Starting Price: $9.25/month
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  • 17
    Oracle Big Data Service
    Oracle Big Data Service makes it easy for customers to deploy Hadoop clusters of all sizes, with VM shapes ranging from 1 OCPU to a dedicated bare metal environment. Customers choose between high-performance NVmE storage or cost-effective block storage, and can grow or shrink their clusters. Quickly create Hadoop-based data lakes to extend or complement customer data warehouses, and ensure that all data is both accessible and managed cost-effectively.
    Starting Price: $0.1344 per hour
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  • 18
    Easy Hosting Control Panel (EHCP)
    ...Full PHP, opensource, easily modifiable, customizable, Ehcp templates, domains, subdomains, FTP, MySQL, DNS (automatic), email, email forwarding, autoreply, catch-all emails, easily add domain, add the domain to existing FTP, (use sub-FTP accounts), add FTP in main FTP, add custom FTP space (custom location), custom HTTP, custom DNS, domain aliases, domain redirect, different languages, templates support, a few lang/templates included, simple, light, fast, host hundreds of domains in it, any server related program may be installed with ubuntu's apt-get command and almost all programs are always up-to-date when you update your server.
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  • 19
    Files.com

    Files.com

    Files.com

    ...Out-of-the-box integrations include Microsoft (Azure, SharePoint, OneDrive, Active Directory & Office), AWS (S3 & SNS), Google (Cloud & Drive), Box, Dropbox, Zapier, and dozens of others. Developers can leverage our SDKs, API, and CLI to build custom integrations too.
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    290 Ratings
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  • 20
    Hostinger

    Hostinger

    Hostinger

    ...At Hostinger, you can choose from various web hosting-related services that include Domain Registration, Cloud Hosting, Email Hosting, SSL Certificate, and LiteSpeed Servers. Choose Hostinger if you are looking for: 🚀 Easy-to-use custom hPanel 🚀 24/7 professional Live Chat support 🚀 4x Faster WordPress hosting 🚀 99.9% Uptime guarantee 
 🚀 Affordable prices
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    56,462 Ratings
    Starting Price: $2.99 per month
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  • 21
    Delska

    Delska

    Delska

    Delska (former DEAC European Data Center & Data Logistics Center) is a carrier-neutral data center and network provider in Northern Europe with 25 years of experience delivering reliable, personalized IT and network solutions in cloud computing, colocation, data security, network, and more. We own five data centers (one under construction, launching in 2025) in Riga and Vilnius, along with points of presence in Frankfurt, Amsterdam, and Stockholm. For quick IT infrastructure deployment in...
    14 Ratings
    Starting Price: €10
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  • 22
    Digital Showroom
    ...Digital Showroom aims to empowers small businesses and individual business owners to take their business online, enabling WhatsApp marketing, digital commerce, and integrated UPI payments by connecting with customers through WhatsApp. At Digital Showroom, our vision is to empower over 30 million retailers to connect with over 1.3 bn potential customers. The end customers find our platform very unique as they don’t have the hassles of downloading any app and can simply place orders to businesses using WhatsApp coupled with web-enabled solution. ...
    1 Rating
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  • 23
    Sliplane

    Sliplane

    Sliplane

    Collection Management automates accounts receivable collections in Microsoft Dynamics 365 Business Central by registering each customer’s preferred payment method upon order, invoice, or credit memo creation and delivering direct-debit payment suggestions automatically. It ensures customers pay invoices on time by simplifying the payment process into intuitive, guided workflows that require no extra steps, boosting confidence and increasing cash flow. Users benefit from quick and easy debt collection and can view and manage agreement statuses in a unified Business Central dashboard. ...
    Starting Price: €9 per month
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  • 24
    Gorilla Servers

    Gorilla Servers

    Gorilla Servers

    ...Self-owned and operated, providing peace of mind. 99% Uptime backed by a guaranteed SLA. Count on us to keep you online 24/7 365 backed by real live human support teams at all of our locations. Most services can be deployed same day, even custom configurations. Backed by diverse blends of BGP bandwidth and super-fast redundant core networks. Choose from a selection of different base models and customize every aspect, or contact us directly and we can build a custom server or cluster tailored to your exact application. At GorillaServers we strive to provide the most possible value for your money. ...
    Starting Price: $39 per month
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  • 25
    HostLaunch

    HostLaunch

    HostLaunch

    ...HostLaunch pricing does not include ServerPilot costs. HostLaunch creates servers on your own ServerPilot account. There's no minimum monthly charge. If you have no active customers on the 1st day of the month, you'll pay nothing for HostLaunch that month. You're the hosting company. HostLaunch makes it easy for you to offer your customers an interface to purchase and manage their hosting.
    Starting Price: $1 per month
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  • 26
    Vaultas

    Vaultas

    Vaultas

    ...Through our network of vendor partners, we support most applications or solutions. And because we own and operate our own data center environments, we are equipped to offer our customers the redundancies and reliability required to support the most critical of applications.
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  • 27
    Choopa

    Choopa

    Choopa

    ...Available around the clock, our tech support can deliver a wide array of technical services, including configuring and managing major software packages. Our sales engineers can offer many tried and proven hardware packages to fit your business needs. However, you can also customize and replace any hardware component in your hosting package. Let our sales representative analyze your hosting needs and create a custom solution for you today! The Choopa.com network is designed from the ground up to deliver high throughput for today's high traffic media sites while adding redundancy for superior reliability. We back our network with our 100% Uptime SLA and 0% Packetloss-free guarantees.
    Starting Price: $209.95 per month
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  • 28
    OwnRegistrar

    OwnRegistrar

    OwnRegistrar

    ...OwnRegistrar offers all the top TLDs through its channel partners worldwide. Along with the private labeled control panel, OwnRegistrar also provides a private labeled whois interface. Even if the customers of the channel partners view the whois will be able to see the name of the channel partner thanks to the complete branding feature available. Whois based on port 43 can also be made private labeled. With lots of branding available, OwnRegistrar makes sure, the customer do not come to us directly for their commercial transactions.
    Starting Price: $35 per year
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  • 29
    Global Switch

    Global Switch

    Global Switch

    Global Switch is a leading owner, operator and developer of large scale network dense, carrier and cloud neutral multi-customer data centres in Europe and Asia-Pacific. Our data centres provide rich ecosystems and offer reliability, security and flexibility that our customers require to house their IT infrastructure. Global Switch operates thirteen data centres in key connectivity hubs across Europe and Asia-Pacific, providing around 390,000 sq m of state of the art technical space. ...
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  • 30
    froxlor

    froxlor

    froxlor

    Developed by experienced server administrators, this open-source (GPL) panel simplifies the effort of managing your hosting platform. Choose per domain which IPv4 and/or IPv6 addresses and which ports should be used. Determine which ports should use SSL and allow customers to store certificates per domain. Save different PHP-configurations and choose per domain which php.ini should be used (FCGI/FPM only). Manage reseller resources and limit what the customers may use in the dedicated customer panel. Store dedicated HTTP, FTP and Mail traffic and view it in interactive graphs. Access all major functions via API to gain full control over your hosting. ...
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