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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Customer Loyalty Software
A customer loyalty software is used to track and manage customer value and engagement information after purchasing a product or service and encourage further sales.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Customer Journey Mapping Tools
Customer journey mapping tools help businesses visualize, understand, and optimize the entire experience a customer has with their brand, from initial awareness to post-purchase interactions. These tools allow businesses to map out the touchpoints where customers interact with the company, track customer emotions, identify pain points, and gather insights to improve customer experience (CX). Features often include drag-and-drop interfaces, integration with CRM systems, real-time data analytics, and collaboration features for cross-functional teams. By leveraging these tools, organizations can create more personalized, efficient, and seamless customer experiences across multiple channels.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Customer Data Platforms (CDP)
Customer Data Platforms (CDPs) are software solutions designed to collect, unify, and manage customer data from various sources across an organization. These platforms aggregate data from different channels such as websites, social media, CRM systems, and purchase history, creating a centralized and comprehensive customer profile. CDPs allow businesses to segment and analyze customer data, enabling more personalized marketing and communication strategies. They also provide real-time data integration, ensuring that customer information is always up-to-date and accessible for decision-making. By leveraging CDPs, companies can enhance customer experiences, improve targeting, and drive better business outcomes.
CRM Software
CRM software is a type of software that businesses use to manage and analyze customer interactions and data. It helps businesses improve customer service by tracking customer information, analyzing trends, and providing customized communications for customers. CRM software also helps organizations to manage sales leads, track contacts, and automate certain customer-facing activities. Many CRM solutions offer automated workflows that streamline processes such as marketing campaigns and customer onboarding.
Customer Experience Software
Customer experience software helps businesses manage and enhance interactions with their customers across various touchpoints, ensuring a seamless and positive experience. It provides tools for tracking customer feedback, monitoring engagement, and analyzing behavior to improve customer satisfaction and loyalty. The software often includes features like customer surveys, analytics dashboards, and automation to streamline communication and personalize experiences. By gaining insights into customer preferences and pain points, businesses can tailor their services and improve overall customer journeys. Ultimately, customer experience software enables organizations to build stronger relationships, increase retention, and drive growth by focusing on customer-centric strategies.
Customer Training Software
Customer training software, also referred to as customer education software or customer LMS, enables organizations to train and educate their clients and customers about a company's products and services. Customer training software enhances customer experience and improves customer success in order to increase customer retention and satisfaction, and reduce support requests.
Customer Intelligence Platforms
Customer intelligence platforms are designed to help organizations better understand their customers. These systems collect and analyze large amounts of data in order to provide insights about customer trends, preferences, pain points, and behaviors. They are created to provide information that can be used to inform decisions such as product development, marketing strategy, customer support, and pricing. Customer intelligence platforms can also be used for personalization purposes to create unique experiences for customers.
Customs Compliance Software
Customs compliance software helps businesses manage and automate the complex processes involved in importing and exporting goods across international borders. It ensures adherence to customs regulations, tariff classifications, documentation requirements, and trade agreements to minimize delays, fines, and penalties. The software typically includes features such as automated customs declarations, product classification, duty and tax calculation, risk assessment, and audit trails. Integration with shipping, ERP, and logistics systems enables seamless data exchange and real-time tracking of shipments. Customs compliance software is essential for importers, exporters, freight forwarders, and customs brokers aiming to streamline global trade operations and maintain regulatory compliance.
Customer Segmentation Software
Customer segmentation tools, also known as user segmentation or audience segmentation tools, enable companies to segment their users or customers into different groups.
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464 Products for "customer" with 2 filters applied:

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  • 1
    Google Cloud Platform
    Google Cloud is a cloud-based service that allows you to create anything from simple websites to complex applications for businesses of all sizes. New customers get $300 in free credits to run, test, and deploy workloads. All customers can use 25+ products for free, up to monthly usage limits. Use Google's core infrastructure, data analytics & machine learning. Secure and fully featured for all enterprises. Tap into big data to find answers faster and build better products. Grow from...
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    60,421 Ratings
    Starting Price: Free ($300 in free credits)
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  • 2
    Google Compute Engine
    Compute Engine is Google's infrastructure as a service (IaaS) platform for organizations to create and run cloud-based virtual machines. Computing infrastructure in predefined or custom machine sizes to accelerate your cloud transformation. General purpose (E2, N1, N2, N2D) machines provide a good balance of price and performance. Compute optimized (C2) machines offer high-end vCPU performance for compute-intensive workloads. Memory optimized (M2) machines offer the highest memory...
    1,147 Ratings
    Starting Price: Free ($300 in free credits)
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  • 3
    Shopify

    Shopify

    Shopify

    Shopify is a leading all-in-one commerce platform that enables businesses to start, build, and grow their online and physical stores. It offers tools to create customized websites, manage inventory, process payments, and sell across multiple channels including online, in-person, wholesale, and global markets. The platform includes integrated marketing tools, analytics, and customer engagement features to help merchants reach and retain customers. Shopify supports thousands of third-party apps...
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    11,359 Ratings
    Starting Price: $29 per month
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  • 4
    Proton Mail

    Proton Mail

    Proton AG

    ... with support for custom email domains and personalized branding. And with the Easy Switch tool, migrating from Google or Microsoft is seamless, no IT expertise required.
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    108,629 Ratings
    Starting Price: $6.99/user/month
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  • 5
    Dragonfly

    Dragonfly

    DragonflyDB

    ... in-memory data stores like Redis, making it easy to deliver the real-time experience your customers expect. Scaling Redis workloads is expensive due to their inefficient, single-threaded model. Dragonfly is far more compute and memory efficient, resulting in up to 80% lower infrastructure costs. Dragonfly scales vertically first, only requiring clustering at an extremely high scale. This results in a far simpler operational model and a more reliable system.
    16 Ratings
    Starting Price: Free
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  • 6
    BigCommerce

    BigCommerce

    BigCommerce

    ... customers coming back for more. Turn impossible commerce experiences into reality with the flexibility of open SaaS. Seize market opportunities and unleash new experiences at the speed of your business. Craft content-rich experiences anywhere your audience takes you. Make unifying your backend or powering up with third-party apps a breeze. Scale and grow smarter without complexity holding you back.
    1,067 Ratings
    Starting Price: $29 per month
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  • 7
    Files.com

    Files.com

    Files.com

    .... As a fully Cloud-Native SaaS, there are no servers for you to buy or maintain, there is no installation required, and high availability and redundancy are built in and free. Out-of-the-box integrations include Microsoft (Azure, SharePoint, OneDrive, Active Directory & Office), AWS (S3 & SNS), Google (Cloud & Drive), Box, Dropbox, Zapier, and dozens of others. Developers can leverage our SDKs, API, and CLI to build custom integrations too.
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    290 Ratings
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  • 8
    Hostinger

    Hostinger

    Hostinger

    Start your online journey with fast and secure web hosting that enables you to take the Internet by storm. At Hostinger, you can choose from various web hosting-related services that include Domain Registration, Cloud Hosting, Email Hosting, SSL Certificate, and LiteSpeed Servers. Choose Hostinger if you are looking for: 🚀 Easy-to-use custom hPanel 🚀 24/7 professional Live Chat support 🚀 4x Faster WordPress hosting 🚀 99.9% Uptime guarantee 
 🚀 Affordable prices
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    56,462 Ratings
    Starting Price: $2.99 per month
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  • 9
    Delska

    Delska

    Delska

    Delska (former DEAC European Data Center & Data Logistics Center) is a carrier-neutral data center and network provider in Northern Europe with 25 years of experience delivering reliable, personalized IT and network solutions in cloud computing, colocation, data security, network, and more. We own five data centers (one under construction, launching in 2025) in Riga and Vilnius, along with points of presence in Frankfurt, Amsterdam, and Stockholm. For quick IT infrastructure deployment in...
    14 Ratings
    Starting Price: €10
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  • 10
    Amazon Web Services (AWS)
    Amazon Web Services (AWS) is the world’s most comprehensive cloud platform, trusted by millions of customers across industries. From startups to global enterprises and government agencies, AWS provides on-demand solutions for compute, storage, networking, AI, analytics, and more. The platform empowers organizations to innovate faster, reduce costs, and scale globally with unmatched flexibility and reliability. With services like Amazon EC2 for compute, Amazon S3 for storage, SageMaker for AI...
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    4,325 Ratings
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  • 11
    Custom Email Hosting

    Custom Email Hosting

    Custom Email Hosting

    Custom Email Hosting offers secure, affordable, and professional email services designed for businesses of all sizes. With 99.9% uptime, fast delivery, and reliable performance, the platform ensures uninterrupted communication. Plans include generous storage options, ranging from 10 GB to 1 TB per mailbox, along with support for multiple domains and aliases. Robust security features like spam filtering, virus protection, GDPR compliance, MFA, and end-to-end encryption safeguard sensitive data...
    Starting Price: $0.99
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  • 12
    Dollie

    Dollie

    Dollie

    Dollie is a managed WordPress hosting platform that offers a range of powerful features and tools for website management. It enables users to create and deploy WordPress sites quickly and easily, with options for customization and scalability. Dollie also provides a no-code WAAS builder called Dollie Hub, which allows users to build a complete Website-as-a-Service business by integrating with popular components of the WordPress ecosystem.
    3 Ratings
    Starting Price: $50/year
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  • 13
    Cloudflare

    Cloudflare

    Cloudflare

    Cloudflare is the foundation for your infrastructure, applications, and teams. Cloudflare secures and ensures the reliability of your external-facing resources such as websites, APIs, and applications. It protects your internal resources such as behind-the-firewall applications, teams, and devices. And it is your platform for developing globally scalable applications. Your website, APIs, and applications are your key channels for doing business with your customers and suppliers. As more...
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    1,882 Ratings
    Starting Price: $20 per website
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  • 14
    DomainRacer

    DomainRacer

    DomainRacer

    Getting Online is Now Simple! Our personnel are fully trained to offer the best services to our customers from small-scale websites to Enterprise level. We do believe in change and Quality of service. Each and every individual Client of DomainRacer is part of our success and we are happy to serve such a great service to them. Leading Brand known for Quality and Speed, Build a website with our ultra-fast server. Reliable solution with LiteSpeed Technology and Cloud SSD Platform. Your dream comes...
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    67 Ratings
    Starting Price: $ 0.99 per month
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  • 15
    Greatmail

    Greatmail

    Greatmail

    .... Greatmail is an email service provider (ESP) specializing in business class email hosting, SMTP hosting and email servers. For ISPs, application programmers and cloud developers, we also provide custom solutions including dedicated IP servers and process specific, load balanced configurations with multiple servers.
    5 Ratings
    Starting Price: $9.75/month
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  • 16
    one.com

    one.com

    one.com

    Website tools, hosting, and personalized email all in one plan. We’ll help you every step of the way. Find or transfer your domain name, build your site, and make it a success. Kick-start your success today by registering the perfect domain name. If you already own a domain name, we’ll help you transfer it. Build your website with the simple Website Builder or more advanced WordPress. Create a beautiful, responsive site in just a few steps. Grow your customer base. You’ve put in the effort...
    26 Ratings
    Starting Price: $0.99 per month
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  • 17
    Neo

    Neo

    Neo

    A professional-looking business email that lets your customers and partners know you mean business. A custom domain that matches your business name helps build credibility with your customers. Powerful features that help streamline productivity and strengthen customer relationships. Get notified the moment your recipient opens your email. Quickly respond to your most commonly received inquiries. Schedule your emails to be sent when they're most likely to be read. Get nudged to circle back...
    Starting Price: $1.99 per month
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  • 18
    Owrbit

    Owrbit

    Owrbit

    Owrbit is a leading hosting provider for complete web solutions, trusted by individuals, businesses, and developers worldwide. Our mission is to deliver reliable, secure, and performance-driven hosting services that adapt to the ever-changing needs of our clients. What sets us apart is not only our cutting-edge infrastructure and modern technology stack, but also our dedication to customer satisfaction. We pride ourselves on offering a highly skilled expert support team available 24×7, ensuring...
    3 Ratings
    Starting Price: $1.49/month
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  • 19
    Oracle DNS
    The Domain Name System (DNS) is a distributed internet system that maps human-readable names (like www.Oracle.com) to IP addresses and serves as the first link in the customers’ digital supply chain. Oracle's globally distributed DNS service offers enhanced DNS performance, resiliency, and scalability, so that end users connect to customers’ application as quickly as possible, from wherever they are. Customers manage DNS updates and domain names via Oracle’s standards-based Authoritative DNS...
    Starting Price: $0.85
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  • 20
    Amazon Registry
    Amazon Registry Services, Inc. brings Amazon’s customer-obsession to the domain space by creating intuitive and vibrant Internet solutions for customers and partners. Our goal is to create new spaces that will help customers and partners evolve with the ever changing Internet environment. Each domain space offers key services for its customers and end users that will grow over time. We are investing in the next evolution of the Internet that will drive new customer segments to the domain space...
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  • 21
    ShowMyPC

    ShowMyPC

    ShowMyPC

    Remote support, online meetings, and demonstration tools offering website integration, screen sharing, audio, and desktop recording. Browser-based, no download HTML5 viewer, blazing-fast Windows RDP support, access and manage unattended PCs.
    1 Rating
    Starting Price: $14.00/month
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  • 22
    Easy Hosting Control Panel (EHCP)
    Ehcp is a tool in a server to facilitate the process of hosting domains, emails, adding domains, FTP users, and so on. Full PHP, opensource, easily modifiable, customizable, Ehcp templates, domains, subdomains, FTP, MySQL, DNS (automatic), email, email forwarding, autoreply, catch-all emails, easily add domain, add the domain to existing FTP, (use sub-FTP accounts), add FTP in main FTP, add custom FTP space (custom location), custom HTTP, custom DNS, domain aliases, domain redirect, different...
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  • 23
    Aligned

    Aligned

    Aligned

    Aligned is a customer-facing collaboration platform that serves as both a digital sales room and a client portal, designed to enhance sales and customer success processes. It enables go-to-market teams to orchestrate complex deals, boost buyer engagement, and expedite client onboarding. It consolidates all decision-support materials into a single collaborative workspace, allowing account executives to better equip champions for internal advocacy, access more stakeholders, and maintain control...
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  • 24
    Gcore

    Gcore

    Gcore

    Edge cloud infrastructure with low latency around the world. Approved by game publishers and media. Store, deliver, and protect any content for your latency-sensitive services. Reduce capital and operating costs. Make your business more profitable and your customers happier. The best delivery speed in European countries. Advanced technology for content protection and secure delivery. Competitive flat prices around the world. Quickly delivers heavy games anywhere in the world. Reduces...
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    37 Ratings
    Starting Price: €0.00 per per month
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  • 25
    Sidescale

    Sidescale

    Sidescale.com

    The Entrepreneur's cloud platform for developers and teams. Deploy, manage, and scale cloud applications affordably on Sidescale. Sidescale makes managing infrastructure intuitive and simple. Businesses can have a reliable point of presence in San Francisco, California on a modern high performance cloud platform for low latency performance to customers you need. Developer and team-friendly platform makes it easy to collaborate and manage your resources. Some features include Teams, a full...
    Starting Price: $12.50
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  • 26
    DedicatedCore

    DedicatedCore

    DedicatedCore

    The Ultimate Solution for Dedicated Server Hosting in India. If you are looking for fast, secure, and affordable dedicated server hosting in India, look no further than DedicatedCore, the leading provider of cheap dedicated servers in India with premium features and support. DedicatedCore offers various web hosting solutions for customers around the world. DedicatedCore provides fast, reliable, and affordable web hosting services, such as VPS hosting, ERP solutions, e-commerce solutions...
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    70 Ratings
    Starting Price: $3.49/month
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  • 27
    cPanel

    cPanel

    cPanel

    Easily configure, monitor, and protect servers and sites in minutes. cPanel provides the most reliable and intuitive server and site management platform. With a rich feature set and customer-first support, cPanel’s automated and configurable platform enables customers to focus on growing their businesses. With cPanel, it’s easy to get started. We provide you with the tools needed to create and automate all server management tasks, allowing you to focus on empowering your customers and build...
    Starting Price: $15.99 per month
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  • 28
    Safnah

    Safnah

    Safnah

    We are one of the leading innovative information technology services providers located in Iraq with 10+ years of experience in the MENA region, dedicated to boosting our client's business growth with a thoughtful and compelling design toward the next level Our talented team worked with 20+ partners to help clients stand out from the crowd and drive customers in decision-making processes. We served and assisted our clients in 80+ projects in efficient, rapid and high-quality methods...
    1 Rating
    Starting Price: $9.25/month
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  • 29
    Global Switch

    Global Switch

    Global Switch

    Global Switch is a leading owner, operator and developer of large scale network dense, carrier and cloud neutral multi-customer data centres in Europe and Asia-Pacific. Our data centres provide rich ecosystems and offer reliability, security and flexibility that our customers require to house their IT infrastructure. Global Switch operates thirteen data centres in key connectivity hubs across Europe and Asia-Pacific, providing around 390,000 sq m of state of the art technical space. At Global...
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  • 30
    OwnRegistrar

    OwnRegistrar

    OwnRegistrar

    OwnRegistrar is a white labeled domain registrar which offers domain name registration services to large corporates, small companies, web hosting providers, individuals, domain resellers, etc. OwnRegistrar offers all the top TLDs through its channel partners worldwide. Along with the private labeled control panel, OwnRegistrar also provides a private labeled whois interface. Even if the customers of the channel partners view the whois will be able to see the name of the channel partner thanks...
    Starting Price: $35 per year
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