Audience

Hotels needing a platform to manage their accommodation or holiday experience interactively using technology

About icibot

ICIboT is a standalone product for end-to-end guest engagement. You can take new orders and manage guest requests through the guest service online portals. By real-time, multi-language, and multi-platform, you can serve your guests in all areas such as kiosks and lobby. Satisfy your customers, increase customer loyalty as well as your revenues with a single product.

ICIboT raises hotel revenue while providing guest satisfaction. During the pre-stay, stay, post-stay periods, ICI promotes your hotel directly on the phones of the guests, conducts the selling of your services and serves you as a new sales platform for guests to select your hotel.
With the multi-platform support offered by ICI, you increase both your repeat guest numbers and your revenues. By integrating with your PMS, CRM , ERP and Analytics systems, we deliver complete guest satisfaction. In order to fulfill our new generation guest expertise scheme, please contact us.

Pricing

Starting Price:
5usd/per room/month
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, icibot offers API access

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

icibot
Founded: 2016
Turkey
icibot.com/en/

Videos and Screen Captures

Mobile App

Mobile App

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Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online

icibot Frequently Asked Questions

Q: What kinds of users and organization types does icibot work with?
Q: What languages does icibot support in their product?
Q: What kind of support options does icibot offer?
Q: What other applications or services does icibot integrate with?
Q: Does icibot have an API?
Q: Does icibot have a mobile app?
Q: What type of training does icibot provide?
Q: Does icibot offer a free trial?
Q: How much does icibot cost?
Q: What pricing for support is available for icibot?
Q: What pricing for training is available for icibot?

icibot Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Survey Management
Multi-Channel Collection
Sentiment Analysis
Text Analysis
Trend Analysis

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Gift Card System

Customer Satisfaction

360 Degree Feedback
Analytics
Complaint Monitoring
Feedback Collection
Survey Management
Call Reporting

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management