Audience
Professionals and business teams requiring a mobile virtual line solution to optimize their business phone operations
About iPlum
iPlum is a mobile first solution for business professionals. iPlum works on your existing smartphone without changing carriers. Get best call quality & text in any situation. Give a professional touch for your business with phone tree virtual extensions. Works well for both large businesses and solo professionals. Promptly respond to your calls & texts during business hours and send them directly to your voicemail during non-business hours. Organize your team with a centralized portal. Add and manage iPlum users with different profiles and permissions in a corporate account. Tell your customers you care by automatically sending smart business text for missed calls or texts. Attach a signature for your texts. Texting in legal or healthcare business requiring HIPAA compliance, use secure channels with encryption. Your clients get FREE iPlum app to send you secure texts. It is critical to protect client data as per privacy and security regulations.
Talk to one of our software experts for free. They will help you select the best software for your business.
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iPlum Verified User Reviews
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Convenient HIPAA compliant call, text for our clinical research" Posted 2024-06-17
Pros: iPlum’s HIPAA compliance feature has been a game-changer for us. We have been using iPlum to call and text patients at our clinical research institute for several months now. Not only has this made it easier for us and the patients to communicate, but it has also ensured that each patient’s privacy is fully maintained.
Cons: I wish I could get it through my Apple watch. I was told they are working on it.
Overall: Good value of money and simple to use for our clinical research group. We will continue to use iPlum for calling & texting our clients.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Using for HIPAA compliant texting" Posted 2024-03-31
Pros: Like the texting features. We can setup appointments, reminders, group texting and send broadcast to clients.
Gives us both app & web interface for texting.
Some of our therapists use it for calling as well, others use its voicemail feature only.Cons: So far it has been good for us. They provide us to archive information.
Additional integration with our EHR will be good.Overall: Our staff likes it and we continue to use it extensively to communicate with clients on daily basis.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Works for HIPAA compliance for my therapy practise" Posted 2024-03-09
Pros: We looked around & talked to every solution out there. We choose iPlum because:
1. Best cost in the industry. Similar feature products were atleast twice the cost
2. Good support system.
3. Modern design.Cons: Bringing our 20 therapist on board and porting their lines was bit confusing but iPlum onboarding team helped.
Overall: We have been using 8 months now and didn't have any major issues. We were able to train our therapist fairly easily as the interface is very similar to mobile phone calling & texting. Overall our users are happy they switched to iPlum.
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