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Audience

Businesses of all sizes aiming to maximize efficiency of their incentives and rewards programs (to boost conversion rate and sales, increase customers loyalty stimulate employee engagement etc.)

About giftmate

giftmate is a simple yet powerful solution helping companies of all sizes to maximise the efficiency of their incentives, loyalty and rewards programs and engage clients and employees with personalised desirable gifts worldwide.

giftmate includes a user-friendly tool for gift personalisation, management and sending, a vast international catalog of gift cards from more than 1500 brands in 30+ countries with API for seamless integration, and our multi-card giftmall that can be exchanged for any branded gift card from our catalogue.

Free instant digital delivery, flexible gift ordering without minimum order value, built-in reporting and much more are all at your disposal to ensure real business results from your customers’ and employees’ satisfaction.

Pricing

Starting Price:
$0/month
Pricing Details:
There is no setup cost & no minimum order
Free Version:
Free Version available.

Integrations

API:
Yes, giftmate offers API access
No integrations listed.

Ratings/Reviews - 12 User Reviews

Overall 5.0 / 5
ease 4.9 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Company Information

giftmall
Founded: 2012
Poland
giftmate.tech/

Videos and Screen Captures

Gift Cards Personalisation and Sending

Gift Cards Personalisation and Sending

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
Phone Support
Online

giftmate Frequently Asked Questions

Q: What kinds of users and organization types does giftmate work with?
Q: What languages does giftmate support in their product?
Q: What kind of support options does giftmate offer?
Q: Does giftmate have an API?
Q: What type of training does giftmate provide?
Q: How much does giftmate cost?
Q: What pricing for support is available for giftmate?
Q: What pricing for training is available for giftmate?

giftmate Product Features

Customer Loyalty

Member Portal
Membership Management
Corporate Memberships
Referral Tracking
Discount Management
Gift Card System
Rewards Management
Loyalty Card System
No-Card Loyalty System
Customer Activity Tracking
CRM

Employee Engagement

Pulse Surveys
Employee Guides
Performance Management
Goal Management
Employee Awards
Feedback Management
Health & Wellness Programs
Benchmarking
Cultural Alignment
Employee Recognition

Employee Recognition

Performance Management
Rewards Catalog
Leaderboards / Activity Tracking
eCards
Mention Management
Peer-to-Peer Recognition
Manager-to-Peer Recognition
Goals
Rewards Points
Nominations
Social Recognition

giftmate Additional Categories

  • Anastasiia T.
    Product Manager
    Used the software for: Less than 6 months
    Frequency of Use: Monthly
    User Role: Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Probably my favorite bonus so far"

    Posted 2024-10-11

    Pros: I loved having the option to pick whatever I wanted with the multi card. It was like having a bunch of gift cards all in one

    Cons: I hasn’t been using the service for a long time though so far everything looks lovely, nothing bad to address

    Overall: I was pleasantly surprised when I received a multi-card giftmall as a reward for my recent project. It was a nice change from the usual bonuses. The gift card gave me the flexibility to choose from a wide range of brands and experiences on their marketplace. I ended up using it to book a weekend getaway, which was just what I needed to relax and recharge. Thanks for the thoughtful gift!

    Read More...
  • Veronika B.
    People Manager
    Used the software for: 6-12 Months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Efficient benefit system for employee motivation"

    Posted 2024-10-04

    Pros: - User-friendly platform that makes it easy to set up employee reward and motivation systems.
    - Excellent customer support, with personalized assistance for unique questions and challenges.
    - Flexible reward options, allowing employees to convert cash rewards into money or gift certificates for brands they enjoy.

    Cons: After several months of using the platform, we haven't encountered any significant downsides.

    Overall: Giftmate has been an incredibly useful tool for our logistics company to manage employee incentives and motivation programs. Its ease of use, along with responsive customer service, has made the experience smooth and effective. The flexibility in reward options has also increased employee engagement and satisfaction. Highly recommend!

    Read More...
  • Anna L.
    User
    Used the software for: Less than 6 months
    Frequency of Use: Monthly
    User Role: Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Helps us make learning more exciting"

    Posted 2024-09-11

    Pros: giftmate is easy to use and offers a variety of rewards that students love. It's a great way to motivate and encourage learning.

    Cons: The only area for improvement we see is just introducing even more countries to their catalog

    Overall: We've been using giftmate to motivate and reward our students, and it's been a fantastic addition to our program. The platform is easy for both teachers and students to use. The wide variety of gift cards makes it easy to find rewards that appeal to different interests. Our students are always excited to receive their gift cards, and it's been a great way to encourage learning and achievement.

    Read More...
  • Anastasiia S.
    Customer Care Manager
    Used the software for: 1-2 Years
    Frequency of Use: Monthly
    User Role: Administrator
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Our customers enjoy it"

    Posted 2024-09-10

    Pros: It's incredibly easy to integrate and use, and the wide variety of gift cards allows us to offer personalized rewards.

    Cons: We've been using giftmate for over a year, and we haven't encountered any issues. The platform has been reliable and easy to use.

    Overall: giftmate has been a game-changer for our customer care team.
    We've integrated it into our workflow so that agents can easily reward customers for positive interactions or to quickly resolve issues.
    Our customers love the variety of gift cards they can choose from.
    It's like giving them a little surprise gift, and it really makes a difference in how they feel about our company.
    We've seen a huge improvement in customer satisfaction since we started using giftmate. It's a simple tool with a big impact.

    Read More...
  • Danyil M.
    Human Resources Specialist
    Used the software for: 6-12 Months
    Frequency of Use: Monthly
    User Role: Administrator
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Happy Employees, Happy Work"

    Posted 2024-09-09

    Pros: Its user-friendly interface and wide selection of gift cards make it easy to find the perfect reward for every occasion. We love that we can customize rewards and track employee engagement through the platform. Plus, the giftmate team is always there to provide excellent support.

    Cons: We couldn’t find something that would bother us so I guess nothing at all

    Overall: We've been using giftmate’s gift card solutions to boost employee engagement at our university. The platform is easy to navigate, and the wide variety of gift cards makes it simple to find something that fits our employees' interests. We've seen a noticeable increase in employee satisfaction since implementing these programs. The gift cards serve as a great way to reward hard work and recognize achievements, fostering a positive and motivated work environment.

    Read More...
  • A giftmate User
    Head of Business Development
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: Administrator
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Recommend giftmate as good value for money"

    Posted 2024-08-20

    Pros: giftmate is good value for money with wide international catalog and tool with all needed functionality

    Cons: Can't mention any, good tool with responsive support

    Overall: giftmate is good value for money with wide international catalog and tool with all needed functionality

    Read More...
  • A giftmate User
    Scrum Master
    Used the software for: 6-12 Months
    Frequency of Use: Monthly
    User Role: User, Administrator
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great platform to manage small incentives for my teams"

    Posted 2024-08-16

    Pros: We are using giftmate for employees engagement and recognition. it's always nice to send some small reward to the teammate for some extra achievements.
    In giftmate tool it's easy to customise and send rewards as well as check some rewarding analytics, I like it. Vast international catalogue is also a big plus, because my teams are located in different countries across the Europe and giftmate solution fits everyone.

    Cons: Don't see any. more brands in the catalogue will be an extra plus

    Overall: Overall giftmate is a convenient tool for gifting as a part of our employee engagement and recognition program

    Read More...
  • Kseniia V.
    Marketing Specialist
    Used the software for: 6-12 Months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Recommended giftmate as a great solution with multi-cards"

    Posted 2024-08-16

    Pros: Our company is using giftmate as employee recognition solution. each time its great to get a multi card as a reward for KPIs completion or extra achievement. I like that giftmate offers a wide catalogue of brands and I can exchange my multi card to different brands.

    Cons: I don't see any cons in giftmate multi cards, only pros.

    Overall: giftmate multi cards is super convenient, and easy to use. Also they have a great support - fast and helpful. Recommended!

    Read More...
  • Svitlana L.
    CRM Senior Analyst
    Used the software for: 1-2 Years
    Frequency of Use: Monthly
    User Role: User
    Company Size: 10,000 - 19,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Multi-card giftmate is a great corporate gift for everyone"

    Posted 2024-08-13

    Pros: Our company is using giftmate for corporate gifting and rewarding.
    It's always great to get multi-card as a gift from the company. Multi-card gives me flexibility to exchange it to any branded card or split balance between a few branded cards, it's super convenient. Big amount of partners in Poland is also a great plus.

    Cons: Can’t see any, support is fast and helpful. Further increasing partners network will make service even better.

    Overall: Great solution with convenient multi-card, vast verity of brand-partners and fast support. recommended.

    Read More...
    Reply from giftmate
    Posted 2024-08-14
    Svitlana, thanks for your review! Happy to make corporate gifting and rewarding easier for you.
  • Lyubov L.
    Brand Manager
    Used the software for: 6-12 Months
    Frequency of Use: Monthly
    User Role: User, Administrator
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Good tool with multi cards to keep our customers loyal"

    Posted 2024-08-12

    Pros: For me giftmate is easy to use tool to send multi cards as personalised incentives to our Customers to keep them loyal and engaged. Our customers like to receive multi card giftmall, because it gives them freedom to exchange multi card to any branded card, they like at the specific moment.

    Cons: I don't see any cons, only positive experience of using giftmate

    Overall: Easy to use tool, good and responsive support, multi card is super convenient, our customers love them. Recommended!

    Read More...
    Reply from giftmate
    Posted 2024-08-14
    Hi Lyubov! We're happy to hear you're enjoying the flexibility our multi card giftmall offers.
  • A giftmate User
    Innovation business analyst
    Used the software for: Less than 6 months
    Frequency of Use: Yearly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "An effective tool to use for b2b customers benefit programs"

    Edited 2024-09-16

    Pros: We’ve got one tool for managing rewarding campaigns which is accompanied with an impressive catalog for the necessary for us markets. It was crucial for us to get the access to a gift catalog of brands our partners would care about and would pay attention to us as a company after, so it is a great deal we encountered giftmate’s offer.

    Cons: After working for about 5 months already we haven’t experienced any inconveniences

    Overall: I use giftmate rewards management tool and the incentives catalog itself to sustain close connections with our partners who buy our products to then later sell in their selling points. Since we were a new product, we wanted to motivate merchants to give our product better representation of our items to increase sales, therefore we have introduced motivational programs for partner merchants. We have been managing everything in giftmate from scratch and so far it is an enjoyable experience. Plus our partners confirm that the incentives are rather of nice variety.

    Read More...
    Reply from giftmate
    Posted 2024-08-14
    Thank you for your feedback! We are glad giftmate can help you with your business goals.
  • Alexandra P.
    Marketing Director
    Used the software for: 6-12 Months
    Frequency of Use: Monthly
    User Role: User, Administrator
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great solution for team recognition and client's feedback collection"

    Posted 2024-08-07

    Pros: Multi card is super convenient for both our clients and employees, easy to use tool with build-in reporting, great support.

    Cons: Don't see any. further increasing of branded gift cards will be a great.

    Overall: We use giftmate as an incentives solution to recognise achievements of my team and to improve response rate for feedback collection emails to our clients. I like the overall service of giftmate, ability to send and track gift cards in the tool and their multi card cause it's super convenient for our clients.

    Read More...
    Reply from giftmate
    Posted 2024-08-14
    Alexandra, thank you for choosing giftmate and leaving your review!
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