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Audience

Anyone looking for a secure cryptocurrency trading platform for their cryptocurrency exchange and management needs

About WhiteBIT

WhiteBIT is the largest cryptocurrency exchange in Europe by traffic and is part of the W Group. As of April 2025, WhiteBIT has over 1,300 institutional partners and an annual trading volume exceeding $2.7 trillion. The platform serves over 8 million users from the EU, South America, and Asia. The total number of users in the W Group ecosystem exceeds 35 million.

The company was founded by Volodymyr Nosov, who is the president of W Group, in November 2018. WhiteBIT focuses on fast order execution and improving liquidity for users. As of April 2025, the platform supports over 340+ cryptocurrencies, more than 700+ spot-, 200+ futures pairs, and 9 fiat currencies.

The platform offers a competitive fixed fee structure of 0.10% for both makers and takers. It also provides margin and futures trading with leverage up to 10X and 100X, respectively, with a daily fee of 0.0585% for using funds.

Pricing

Starting Price:
$10 USD
Pricing Details:
WhiteBIT has a lot of cryptocurrencies and fiat currencies. For each there is a minimum deposit and commissions, but almost all crypto actives can be deposited for free.
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, WhiteBIT offers API access

Ratings/Reviews - 23 User Reviews

Overall 4.7 / 5
ease 4.7 / 5
features 4.6 / 5
design 4.7 / 5
support 5.0 / 5

Company Information

WhiteBIT
Founded: 2018
Lithuania
whitebit.com/

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Support
Phone Support
24/7 Live Support
Online

WhiteBIT Frequently Asked Questions

Q: What kinds of users and organization types does WhiteBIT work with?
Q: What languages does WhiteBIT support in their product?
Q: What kind of support options does WhiteBIT offer?
Q: What other applications or services does WhiteBIT integrate with?
Q: Does WhiteBIT have an API?
Q: Does WhiteBIT have a mobile app?
Q: What type of training does WhiteBIT provide?
Q: Does WhiteBIT offer a free trial?
Q: How much does WhiteBIT cost?

WhiteBIT Product Features

  • Melania H.
    Digital marketing specialist
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Good exchange with room for improvement"

    Posted 2025-08-26

    Pros: Nice interface, easy to navigate even for beginners
    Wide range of supported cryptocurrencies and trading pairs
    Fast deposits
    Withdrawals with competitive fees (0 for BTC withdrawals)
    Broad ecosystem with multiple products and services under one roof

    Cons: Some ecosystem products feel underdeveloped compared to the core exchange, but hopefully they will improve as the platform continues to grow in popularity

    Overall: A trustworthy exchange that balances accessibility and security. Great for everyday trading and long-term holding strategies

    Read More...
    Reply from WhiteBIT
    Posted 2025-08-27
    Hello! 🌟 We truly appreciate your thoughtful and balanced feedback. It’s great to hear that you find our interface user-friendly, deposits fast, and fees competitive — especially the zero-fee BTC withdrawals. We’re also glad you value the broad ecosystem we’re building under one roof, as our goal is to provide traders with everything they need in a single, secure platform. Your point about some ecosystem products feeling less developed than the core exchange is very important to us. We see this as an opportunity for growth and are continuously investing in updates and improvements so that every product reflects the same level of reliability, convenience, and innovation you’ve come to expect from WhiteBIT. Thank you again for trusting us for both everyday trading and long-term strategies — your support motivates us to keep raising the bar! 🚀
  • A WhiteBIT User
    Influencer
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "A Reliable Exchange with Solid Customer Support"

    Posted 2025-08-11

    Pros: Responsive and helpful customer service
    Strong security measures, including 2FA
    High liquidity for major trading pairs
    Regular updates and platform improvements

    Cons: More fiat deposit options would be nice
    Some lesser-known coins are not yet supported

    Overall: WhiteBIT has earned my trust over time thanks to its transparent operations and responsive support team. I like that they take security seriously, and I’ve never had to worry about the safety of my funds. The liquidity on main pairs is impressive, and trades execute without delays. It’s a professional, well-run exchange that I’m happy to recommend.

    Read More...
    Reply from WhiteBIT
    Posted 2025-08-13
    Thank you for sharing such a well-rounded review! 💛 We’re thrilled to know that our customer support, security measures, and liquidity have contributed to your positive experience with WhiteBIT. Your trust means a great deal to us, and we’re committed to keeping our operations transparent and your funds secure at all times. We appreciate your suggestions on expanding fiat deposit options and adding more lesser-known coins — feedback like this guides our roadmap as we continue improving. Our goal is to deliver a platform that combines professionalism, reliability, and innovation, and we’re glad to have you as part of our community.
  • A WhiteBIT User
    Marketing Specialist
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "WhiteBIT - Smooth, Secure, and Easy to Use"

    Posted 2025-08-11

    Pros: Intuitive interface, great for both beginners and experienced traders
    Competitive trading fees
    Fast deposits and withdrawals
    Good range of supported cryptocurrencies

    Cons: Limited advanced charting features compared to some major platforms
    Mobile app could have more customization options

    Overall: I’ve been using WhiteBIT for several months and it has been a pleasant experience. Transactions are quick, and I never faced issues with withdrawals or deposits. The platform feels secure and well-managed, with a clear focus on user safety. Even though the charting tools are not as advanced as on some exchanges, the ease of use and reliability more than make up for it.

    Read More...
    Reply from WhiteBIT
    Posted 2025-08-13
    Thank you so much for your thoughtful and detailed feedback! 💛 We’re delighted to hear that you enjoy our intuitive interface, competitive fees, and the speed and reliability of deposits and withdrawals. It’s especially rewarding to know you feel secure using WhiteBIT, as user safety is always at the core of what we do. We also appreciate your constructive notes on advanced charting tools and mobile app customization — insights like yours help us set priorities for future updates. Our team is constantly working to enhance both functionality and user experience, so you can expect to see even more improvements ahead.
  • Anna M.
    HR
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Good exchange for everyday use"

    Edited 2025-05-12

    Pros: - Support
    - An intuitive interface that helped me enter the world of cryptocurrency and understand all the functionality
    - P2P

    Cons: Again, I was just starting my journey in cryptocurrency with this exchange, so at the beginning I had a lot of questions about how everything worked, and thanks to the support, I was able to close some of the issues with their help.

    Overall: Overall, I am satisfied and now I recommend this exchange to my friends! I had a great experience!

    Read More...
    Reply from WhiteBIT
    Posted 2025-05-13
    Hello! Thank you so much for sharing your detailed feedback. We are thrilled to hear that our support team was able to assist you during your early days in the cryptocurrency world and that our intuitive interface helped you understand the functionality of the platform. It's great to know that you're now recommending us to your friends! We truly appreciate your support and are constantly working to make your experience even better. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Thanks again, and happy trading! 🚀
  • Yakub S.
    Backend developer
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Secure and reliable."

    Posted 2025-05-06

    Pros: Withdrawals are fast and smooth.
    The platform feels safe and stable.
    Outstanding support team - always responds clearly and patiently.
    Everything works as expected - without surprises.

    Cons: Would be useful to add more withdrawal network options for some assets.

    Overall: While I'm not actively trading now, I still use this exchange to manage my crypto, and so far it's been reliable. Withdrawals normally go through quickly, and the security setup gives me peace of mind. Also appreciate the clear UI - not overloaded and easy to navigate. Wouldn't mind a few more network choices in the future, but overall it does the job well.

    Read More...
    Reply from WhiteBIT
    Posted 2025-05-07
    Thank you so much for your thoughtful review! We’re glad to hear that you've had a positive experience with the platform. It's great that our fast withdrawals, security, and clear UI have been working well for you. We appreciate your suggestion about adding more withdrawal network options, and we'll definitely take it into consideration for future improvements. We're happy to continue supporting you in managing your crypto, and we hope to keep providing you with a smooth and reliable experience. If you ever need anything, don't hesitate to reach out!
  • Sergio F.
    SMM Specialist
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Satisfied with the exchange"

    Posted 2025-05-06

    Pros: I like the wide variety of trading pairs available, and new coins are added quickly, with listings happening at the same time as on other exchanges. Transactions are fast

    Cons: Sometimes I selected the wrong network for deposit by mistake. However, the support team was helpful in resolving the problems.

    Overall: Overall, I am satisfied with the exchange. While there were a few issues, usually my own mistakes, and the support team always helped to fix them. I don’t feel the need to deduct a star for these small inconveniences.

    Read More...
    Reply from WhiteBIT
    Posted 2025-05-07
    Hello, and thank you for your detailed feedback! 😊 We truly appreciate you taking the time to share your experience with us. We’re thrilled to hear that you’re satisfied with the wide variety of trading pairs available and that new coins are listed quickly, keeping pace with other exchanges. We understand how important fast transactions are, and we’re glad that our platform has met your expectations in this regard. It's also great to know that our support team was able to assist you promptly when you encountered the issue with selecting the wrong deposit network. We always strive to ensure that our users have a smooth experience, and it's reassuring to hear that we were able to help resolve any challenges you faced. We’ll continue working hard to make sure your trading experience remains seamless and reliable. Your feedback is valuable to us, and we will certainly take it into account as we aim to enhance our platform further. Thank you once again for choosing us, and if you ever need assistance or have any suggestions, please don't hesitate to reach out. We’re here to help! 🙌
  • Chrisopher W.
    User
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Registration is simple and fast!"

    Posted 2025-05-05

    Pros: - user centric
    - easy to follow
    - smooth experience from start to finish
    - did not even have to think about it

    Cons: - Might be too fast for someone who wants more explanation
    - If you blink - you might have missed it! in a good way

    Overall: Initial Registration was super user user centric and easy to follow, which was also quite surprising and pleasant! Everything just kinda worked and I did not even have to think about it! I barely noticed and then the registration was finished.

    Read More...
    Reply from WhiteBIT
    Posted 2025-05-06
    Hey there! 👋 Wow, thank you so much for your kind words! 😊 We’re so happy to hear that your registration experience was quick and easy – that’s exactly what we aim for! We want the process to be super simple so you can get started without any hassle. It’s awesome that everything just worked for you and that you didn’t have to think twice about it! We totally get that some people might appreciate more details, but we’re glad it worked out smoothly for you. If you ever need anything else or have more questions down the road, don’t hesitate to reach out. We’re always here to help! Thanks again for choosing WhiteBIT, and we’re excited to have you on board! 😄🚀
  • A WhiteBIT User
    Trader
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Good experience with WhiteBIT"

    Posted 2025-04-29

    Pros: User-friendly interface, transactions are processed quickly and without delays, polite, quick to reply, support

    Cons: So far, no issues with the exchange, everything has been working smoothly. Faced a transaction delay once, but support helped resolve it

    Overall: I’ve been using WhiteBIT for about a year now, and during this time, I haven’t encountered any major issues or unpleasant situations. Therefore, I can recommend this exchange to my friends as a safe and reliable platform

    Read More...
    Reply from WhiteBIT
    Posted 2025-05-06
    Hi there! 👋 Thank you for your positive feedback! We’re thrilled to hear that you’ve had a great experience with WhiteBIT so far. It’s wonderful to know that you appreciate our user-friendly interface and quick support. We’re always here to assist you, and we’ll continue to work hard to make your experience even better. Thanks for recommending us to your friends – we’re excited to have you with us! 😊
  • A WhiteBIT User
    Product Analyst
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Easy to use and beginner-friendly"

    Posted 2025-04-28

    Pros: Lots of trading pairs, unique extra features.
    Clean and simple interface.
    Good liquidity for main trading pairs.

    Cons: It's more like a suggestion, I think it would be great to add auto-invest options and crypto lending for sub-accounts (to separate funds for different goals).

    Overall: Whitebit is a great exchange for everyday use. It’s simple enough for beginners but still offers a lot of trading pairs and some interesting Web3 tools.
    I didn’t have any problems with registration or trading. Overall, a solid choice if you want a reliable platform.

    Read More...
    Reply from WhiteBIT
    Posted 2025-05-06
    Thank you for your detailed feedback! We’re glad to hear that you enjoy the variety of trading pairs, the interface, and the liquidity on WhiteBIT. We also appreciate your suggestion regarding auto-invest options and crypto lending for sub-accounts — it’s something we will definitely consider as we continue to improve the platform. Your support means a lot to us, and we look forward to providing you with more features and an even better experience in the future!
  • Karli K.
    Engineer
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Had a problem with KYC but everything is OK!"

    Posted 2025-02-27

    Pros: KYC went through fine for me, no major issues. The app works smoothly, trades get executed fast, and transactions go through quickly despite blockchain congestion. Fees are solid, and the support team responds instantly, which is a big plus. Overall, a reliable exchange with a good user experience.

    Cons: KYC took a couple of days, which I wish was faster. But I get it—security checks are important, and they need to follow regulations. Not a dealbreaker, just something to keep in mind if you're in a rush to start trading.

    Overall: WhiteBIT is a solid exchange with a smooth trading experience, fast transactions, and reasonable fees. The KYC process took a bit longer than I expected, but it makes sense for security reasons. Support is responsive, and the platform feels reliable. If you're looking for a well-rounded exchange, this one is definitely worth considering.

    Read More...
    Reply from WhiteBIT
    Posted 2025-03-05
    Hey there! 😊 Thanks for sharing your experience and detailed feedback! 🚀 We’re glad to hear that you appreciate our smooth trading, fast transactions, and responsive support. As for KYC, we totally get that waiting can be frustrating, but security is our top priority, and we’re always working on optimizing the process. If you ever need assistance or have suggestions, feel free to reach out—we’re here to help! Happy trading! ⚡💛
  • Andry L.
    NDA
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great Platform for Long-Term Crypto Investors"

    Posted 2024-10-24

    Pros: WhiteBIT provides an intuitive interface, perfect for managing a portfolio, especially if you’re not an active trader but are accumulating cryptocurrencies as a long-term investment. I appreciate how easy it is to place orders and monitor asset movements. The platform also has many analytical tools that help track market trends, making the investment process more understandable even for beginners.

    Cons: The withdrawal fees could be lower, although this is standard practice for most crypto exchanges.

    Overall: I have been using WhiteBIT for 2-3 years and can say that it is one of the best platforms for long-term crypto asset storage. The ease of use and security offered by the exchange give me confidence that my investments are in safe hands. I recommend it both to beginners and more experienced users who are looking for a stable platform for long-term investments.

    Read More...
    Reply from WhiteBIT
    Posted 2024-10-25
    Thank you for your feedback and for staying with us for several years! We’re delighted to hear that you trust WhiteBIT for long-term crypto storage. Security is a top priority for us, which is why we offer additional protection, such as two-factor authentication, whitelists, and many other security measures to ensure your investments are in safe hands. We also appreciate your kind words about our user-friendly interface — we’ll be sure to share this praise with our design team 😊 And although you’ve chosen a long-term accumulation strategy, we’re happy to inform you that our platform offers a variety of trading tools and a wide range of order types that can be useful for both beginners and experienced traders. By the way, have you heard about our Crypto Deposit product? It’s a way to earn extra income on your cryptocurrency while storing it on our platform. Thank you for recommending us as an investment platform, and feel free to reach out if you need any help — we’re always here for you!
  • Igor B.
    Developer
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "The exchange is pretty decent. "

    Posted 2024-10-21

    Pros: User-friendly interface, easy for beginners.
    Low trading fees (0.1%).
    Strong security features (two-factor authentication, cold wallets).
    Reliable for daily trading.

    Cons: Slow customer support response times.
    Limited selection of altcoins.
    Requires use of other exchanges for certain trades.

    Overall: The exchange is pretty decent. Good liquidity, and the new listings are pleasing. It’s convenient for crypto beginners — it was one of the first exchanges I registered on, along with other CEX. I passed verification without any issues. I used to trade actively, but now I focus more on passive income, so I don’t use the exchange’s features as often, except for the lending program and referrals.

    Read More...
    Reply from WhiteBIT
    Posted 2024-10-22
    Hi there! Thank you for your thoughtful review! We’re glad to hear that you find our exchange user-friendly and appreciate our low trading fees and strong security features. Your feedback on customer support response times and altcoin selection is valuable to us, and we’re continuously working to improve those aspects. We're happy to know you had a smooth verification process and are utilizing our lending program and referral options. If you have any further suggestions or need assistance, feel free to reach out!
  • Valentine D.
    Business Development Manage
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "User-Friendly Platform for Managing Orders and Portfolio"

    Posted 2024-10-10

    Pros: Intuitive and clean interface
    Easy to place orders and track portfolio
    Responsive platform with no noticeable delays
    Suitable for both beginners and experienced users

    Cons: Limited customization options for advanced traders
    Occasional minor issues with real-time portfolio updates

    Overall: WhiteBIT offers a user-friendly experience for anyone looking to place orders and monitor their portfolio with ease. The clean and intuitive design makes navigating the platform straightforward, even for beginners. I found it simple to manage my assets without any complications. While there are fewer advanced features for more experienced traders, the platform is reliable and responsive. Overall, WhiteBIT is an excellent choice for those who prioritize simplicity and efficiency in their trading experience.

    Read More...
    Reply from WhiteBIT
    Posted 2024-10-15
    Thank you so much for your review! We’re thrilled to hear that you find WhiteBIT user-friendly and appreciate the intuitive design. It’s great to know that both beginners and experienced users can navigate the platform with ease. We also appreciate your feedback about the limited customization options for advanced traders and the occasional issues with real-time portfolio updates. Your input is invaluable to us, and we’re always looking for ways to enhance our services. If you have any additional suggestions or ideas on how we can make your experience even better, please don’t hesitate to share. We’re here to help! Happy trading, and we hope to see you continue to thrive on our platform!
  • Maya W.
    Q&A
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Easy Order Placement and Portfolio Monitoring"

    Posted 2024-10-03

    Pros: Intuitive and user-friendly interface
    Quick and easy order placement process
    Real-time portfolio tracking with detailed insights
    Customizable dashboard for personalized experience
    Responsive and helpful customer support

    Cons: Limited advanced charting tools for professional traders
    Some features may take time to discover for new users

    Overall: I’ve been using WhiteBit for some time now, and I must say that the platform excels when it comes to placing orders and keeping track of my portfolio. The user interface is clean and intuitive, allowing me to quickly set up orders without any hassle. Whether it’s market or limit orders, the process is seamless. Additionally, the portfolio tracking feature provides real-time insights, making it easy to monitor my assets’ performance. The customizable dashboard is a nice touch, allowing me to tailor the interface to my preferences.
    Overall, WhiteBit delivers a solid experience for both beginners and experienced traders alike.

    Read More...
    Reply from WhiteBIT
    Posted 2024-10-04
    Thank you for your review! 😊 We're glad to hear you're enjoying the intuitive interface, quick order placement, and real-time portfolio tracking. We appreciate your feedback on the advanced charting tools, and we're constantly working to improve the platform for all traders. Happy trading on WhiteBIT! 🚀
  • Evgen S.
    Sales representative
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "I am very satisfied with the functionality!"

    Posted 2024-09-19

    Pros: Intuitive interface. The WhiteBIT website offers a user-friendly and intuitive interface
    Fast platform response. Order placement is instantaneous
    WhiteBIT has a quality mobile application

    Cons: For advanced traders, some sophisticated analytical tools may be lacking
    On rare occasions during large market movements, delays in order execution may occur, which is a common problem on many exchanges

    Overall: A very convenient site for placing orders and monitoring your portfolio. The interface is intuitive, which makes it easy to manage assets and track changes. All tools are at your fingertips, and portfolio visualization gives a full view of its state in real-time. This greatly simplifies trading and monitoring. I am very satisfied with the functionality!

    Read More...
    Reply from WhiteBIT
    Posted 2024-09-27
    Thank you for your detailed feedback! We're thrilled to hear that you're satisfied with the functionality of WhiteBIT. 😊 It's great to know you find our interface intuitive and appreciate the fast response times for order placements. We also value your input regarding advanced analytical tools; we're always looking to enhance our platform and will consider your suggestions. As for occasional delays during significant market movements, we understand how important speed is and strive to optimize performance across all conditions. Your satisfaction is our priority, and we’re glad you find our tools helpful for managing your portfolio. If you have any further suggestions or need assistance, feel free to reach out!
  • Milania K.
    User
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "My experience with the WhiteBIT exchange"

    Edited 2024-09-12

    Pros: On the recommendation of a friend, I decided to try this exchange, as I had only sat on one before.
    And to my surprise I liked it very much, first of all because of its simplicity and communication.
    I give high marks for quick KYC and fast answers from the support staff
    In addition, there are a lot of trading pairs and a convenient interface to keep track of your portfolio

    Cons: The only thing I took off a star for is the short list of currencies on P2P, I would like a more extended list and functionality.

    Overall: In general, I give the exchange high marks for convenience, simplicity, for service and most importantly for the large selection of trading pairs

    Read More...
    Reply from WhiteBIT
    Posted 2024-09-16
    Hi! Thank you for sharing your experience with WhiteBIT. We’re thrilled to hear that you’ve found our exchange to be user-friendly and efficient, and that you appreciate our fast KYC process and responsive support team. We understand your feedback regarding the P2P currency list. Please know that we are actively working on expanding the range of assets and currencies available for P2P transactions to better meet our users' needs. Your satisfaction is our priority, and we’re grateful for your high marks and constructive comments. If you have any other suggestions or need further assistance, don’t hesitate to reach out.
  • Hlib R.
    Marketing specialist | part-time trader
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Swift. Simple. User-friendly"

    Posted 2023-10-13

    Pros: WhiteBIT stands out by its user interface and customer support. For me, ones became the core advantages, as what I seek in exchange is versatility and user-friendliness. I could tell about fees, deposit and lending options, number of trading pairs and other basic stuff, but these are not cornerstones for me. This aspects are quite same on the most popular exchanges, but not all of them can boast of comfortable user experience. Comfort and security – this is what I prioritise, and this is what WhiteBIT delivered to me.
    Customer support is responsive and ready to get down into solving issues. I had almost no delayed answers from them, and they have many channels for getting in touch – and even phone calls. It is really WhiteBIT's strongest point.

    Cons: Withdrawal is the aspect that makes a disappointment kick in. As direct transfer into fiat account is suspended, there are only two options left: GeoPay intermediary and P2P Express. The first one has a 5% commission, and the latter one has a bottom line of the funds. By and large, you can't withdraw small sums of money at ease or with no cost.

    Overall: Overall, WhiteBIT does not cover all my trading goals, but a significant part of them. It would especially suit beginners, for whom simplicity and clarity is essential. But mature traders can also find the room in WhiteBIT, in my opinion.
    The smooth experience of using it is a bit spoiled by troubled withdrawal. Having that solved would make WhiteBIT get closer to a 5-star rate. Yet I cannot say that those drawbacks are ultimate, as some would not even notice them, but for me they make a difference.

    Read More...
    Reply from WhiteBIT
    Posted 2023-10-16
    Thank you for your detailed feedback on WhiteBIT. We truly appreciate your insights and the time you've taken to share your experience. It's great to hear that you've found our user interface and customer support to be the core advantages of WhiteBIT. We value your perspective on versatility and user-friendliness, as these aspects are indeed crucial for an enjoyable trading experience. We're pleased to know that you prioritize comfort and security, and we're committed to delivering just that to all our users. Regarding withdrawals, we understand your concerns. We continuously work to improve our services and consider user feedback as an essential part of this process. We're actively looking into options to enhance the withdrawal experience for our users, and your input is valuable in this regard. Your overall assessment of WhiteBIT is greatly appreciated. We strive to cater to a wide range of traders, from beginners to more experienced ones. Rest assured that we will continue working on enhancing your experience with WhiteBIT, and your feedback has been instrumental in this effort. Should you have any further comments or suggestions, please don't hesitate to reach out. Your input helps us to grow and improve our platform. Thank you for choosing WhiteBIT, and we look forward to serving you even better in the future.
  • Dmytro K.
    Bartender
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "My experience"

    Posted 2023-09-25

    Pros: Easy to use and test!

    Good design! Over the past year the business has grown a lot both in appearance and functionality! Many convenient features have been added that make working with the exchange easier!

    Cons: The hryvnia exchange rate for P2P express is lower than on spot!

    Reduction of interest on crypto deposits! Of course, frequent technical work is a little annoying, but on the other hand, this leads to the fact that the exchange began to work much better and faster.

    Overall: My experience is quite positive, for two years there have been no problems or account blocking!

    Yes, there were difficulties when it was not possible to withdraw the hryvnia and the reduction in staking interest was not encouraging, but in general everything works and new features are being added.

    Read More...
    Reply from WhiteBIT
    Posted 2023-09-26
    Dear Dmytro, Thank you for taking the time to share your experience with WhiteBIT. We truly value your feedback, and we're delighted to hear that you find our platform easy to use and appreciate the improvements we've made in both design and functionality. We understand your concern about the hryvnia exchange rate for P2P express and the reduction of interest on crypto deposits. We continually strive to optimize our services, and your feedback helps us identify areas for improvement. Regarding the technical work, we appreciate your patience, and we're glad to hear that it has contributed to a better and faster exchange. We're committed to delivering the best possible experience to our users, and your positive overall experience is a testament to our ongoing efforts. If you have any more feedback or suggestions, please don't hesitate to reach out to us. We're here to assist you and make your experience even better. Thank you for choosing WhiteBIT, and we look forward to serving you for many more years without any issues.
  • Jeffrey J.
    Content Writer
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "The crypto exchange with a high potential "

    Posted 2023-09-25

    Pros: - large trading volumes
    - high liquidity, multilevel security system
    - web3 deposit and authorisation
    - crypto lending rates
    - 400+ trading pairs
    - user's friendly interface
    - popular in media
    - futures and margin trading
    - good security level

    Cons: - the new company in the industry, was founded only in 2018

    Overall: I'm a daily user of the WhiteBIT exchange almost a year. And now, I can make the personal conclusions about the features of it. So, it has the user's friendly and simple interface, it absolutely has nothing difficult and that's the advantage. Moreover, company is popular in media and have a big amount of partnerships but from the other side, sometimes the FUD appears around the exchange. Also, I would mention the high level of security and good support, but the last one has to be improved. So, they develop the new networks, features and created the good community in the social networks.

    Read More...
    Reply from WhiteBIT
    Posted 2024-04-18
    Thank you for sharing your detailed feedback on your experience with WhiteBIT exchange. It's great to hear that you've found it to be a platform with high potential, especially with its large trading volumes, high liquidity, and multilevel security system. The variety of trading pairs, user-friendly interface, and availability of features like crypto lending rates, futures, and margin trading are indeed valuable aspects. Your insight into the company's media presence and partnerships adds further credibility to its reputation. It's understandable that occasional FUD (Fear, Uncertainty, Doubt) can arise, but it's promising to hear that the exchange is actively working on addressing such concerns. Your feedback regarding the need for improvement in customer support is duly noted. Continuously enhancing support services is crucial for ensuring a positive user experience, and it's encouraging to know that WhiteBIT is committed to developing new networks, features, and fostering a strong community. Thank you for being a dedicated user of WhiteBIT exchange and for taking the time to share your thoughts. Your feedback is valuable for both the exchange and potential users alike. If you have any further insights or suggestions, feel free to share them.
  • Alona S.
    Manager
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "User experience for half a year"

    Posted 2023-09-08

    Pros: I liked that this exchange provides the opportunity to receive a large passive income, in addition, the support service works very quickly, they respond to the telegram messenger and also to letters, there is also the opportunity to call, but I did not use it.

    Cons: The application interface was inconvenient for me, but now I’m almost used to it. Also the exchange doesn't have BEP-20, although I don't need it, but it's a little strange.

    Overall: My experience is generally positive, I don’t know if this exchange is suitable for experienced traders, but the tools are enough for me. I have used staking, spot trading and margin trading, futures is a bit complicated for me. I started saving significantly on trading commissions after holding the exchange token, I regret that I did not do this earlier.

    Read More...
    Reply from WhiteBIT
    Posted 2023-09-12
    Thank you for sharing your feedback and using WhiteBIT! We're glad to hear you've found value in our platform's passive income opportunities and responsive support service. Regarding BEP-20 tokens, we appreciate your feedback, and we're always looking to expand our offerings to better serve our users. It's great to know you've explored various trading options on our platform, and we'll continue to improve and enhance the user experience. If you have any further suggestions or questions, feel free to reach out. Happy trading!
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