Audience

Organizations that want an open source CRM as an alternative to Salesforce

About Twenty

Twenty is an open-source customer relationship management (CRM) platform designed to offer a modern alternative to traditional CRMs like Salesforce. Licensed under the GNU General Public License (GPL), it provides users with the freedom to own and customize the software to fit their unique business needs. Key features include contact management, opportunity tracking, task creation, and a timeline view for notes and activities. The platform emphasizes simplicity and user-friendliness, incorporating keyboard shortcuts and search functionalities for efficient navigation. Supported by a thriving community of developers, Twenty encourages collaboration and continuous improvement, ensuring the CRM evolves in line with user requirements.

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Pricing

Starting Price:
$9/user/month
Pricing Details:
Free open source version also available
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, Twenty offers API access
See Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

Twenty
Founded: 2023
United States
twenty.com

Videos and Screen Captures

Twenty Screenshot 1
Twenty Screenshot 1 Twenty Screenshot 2
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Product Details

Platforms Supported
Cloud
On-Premises
Training
Documentation
Support
Online

Twenty Frequently Asked Questions

Q: What kinds of users and organization types does Twenty work with?
Q: What languages does Twenty support in their product?
Q: What kind of support options does Twenty offer?
Q: What other applications or services does Twenty integrate with?
Q: Does Twenty have an API?
Q: What type of training does Twenty provide?
Q: Does Twenty offer a free trial?
Q: How much does Twenty cost?

Twenty Product Features

CRM

Territory Management
Quotes / Proposals
Lead Scoring
Call Logging
Social Media Integration
Segmentation
Document Storage
Email Marketing
Calendar/Reminder System
Task Management
Internal Chat Integration
Mobile Access
Marketing Automation Integration

Twenty Verified User Reviews

Write a Review
  • A Twenty User
    COO
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Twenty CRM review"

    Posted 2024-11-19

    Pros: Twenty CRM is a game-changer for businesses seeking an open-source CRM solution. Its intuitive interface makes onboarding quick and straightforward, even for non-technical users. The customization options are endless, allowing teams to tailor workflows, data fields, and integrations to match their unique needs. The active open-source community behind Twenty is incredibly supportive, regularly rolling out updates and offering assistance. The platform’s pricing (free!) is unbeatable, making it ideal for startups and small businesses.

    Cons: While Twenty CRM shines in flexibility, its extensive features can be overwhelming for users who prefer a more straightforward setup. Initial setup might require some technical expertise, especially for customizing advanced workflows or integrating with third-party apps. Additionally, while the community is active, official support could be improved with faster response times for troubleshooting.

    Overall: Twenty CRM strikes the perfect balance between power, flexibility, and affordability. It’s an excellent choice for businesses looking for a highly customizable and open-source solution that doesn’t break the bank. Though it might require a slight learning curve for some, the long-term benefits far outweigh the initial effort. Highly recommended for teams ready to embrace the potential of open-source CRM!

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