Audience

CX teams, operations teams, product teams

About Syncly

Syncly (YC W23) turns daily customer feedback into actionable product and operations insights, helping you make sense of the voice of the customer data and proactively address issues before they churn. With Syncly, you can: - Centralize feedback from various sources: Syncly integrates seamlessly with your CX tech stack, even aggregating app reviews, surveys, calls, and more. - Dynamic Sentiment Analysis: Syncly tracks customers' sentiments from their feedback, allowing you to engage them at the right moment. - VoC Report Automation: No more manual tagging and Excel marathons. Syncly automates VoC reports with powerful charts and dashboard features. - AI Search: Ask Syncly AI to answer critical business questions and get a concise overview of customer feedback from everyday queries.

Integrations

Ratings/Reviews

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Company Information

Deep BlueDot
Founded: 2022
United States
syncly.app/

Videos and Screen Captures

Syncly Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Live Online
Support
Online

Syncly Frequently Asked Questions

Q: What kinds of users and organization types does Syncly work with?
Q: What languages does Syncly support in their product?
Q: What other applications or services does Syncly integrate with?
Q: What type of training does Syncly provide?

Syncly Product Features

Customer Feedback

Surveys
Behavior Analytics
Website Feedback
Net Promoter Score (NPS)
Bug Reports
Screenshot / Screen Capture
Visual Feedback Tools
Live Chat
Alerts / Notifications
Video Feedback
Community Feedback Tools
Voice of the Customer (VoC)
User Testing Tools
Negative Feedback Management

Syncly Additional Categories