Orange Mailer

Pros: Easy to print. Free account option too. Easy to file a claim through insurance. Staff is American and really go out of their way to help.

Cons: One day I worry they might do away with their free account option.

Overall: I would really like to thank Bill at Orange Mailer. He really helped me with my claim I filed after purchasing a shipping label with insurance through my Orange mailer account. I must admit. I was skeptical at first as in terms of getting my insurance claim full filled, but they paid it in full. All I had to do was submit the documents that Bill requested and Orange Mailer did the rest on my behalf. It did take about a month or two to finally receive my check but I do understand that these things take time. I give them five stars all the way.

Pros: Their website worked for basic postage printing and mailing although I didn't get to try out all features because you have to contact support to enable them.

Cons: You have to contact support to enable some features. They didn't enable them for me and so rude I couldn't believe it.

Overall: I was looking for an alternative to Stamps.com so I signed up for the free plan to test out Orange Mailer. I do a lot of mailing and shipping and requested to enable the batch printing to test that out too before upgrading to a paid plan. I received a one-word email in response that just said “declined.” I then reached out to their customer service live chat to see what I needed to do to enable it. Customer service was extremely rude and said things like “well this is a free service” and “you need to qualify to drive a car.” Even if their service was the best ever and completely free, I would never do business with a company that treats their customers that way. I very rarely leave negative reviews but Orange Mailer definitely deserves it. I recommend not wasting any time with them, even their free plan.