Noise Blocker

Noise Firewall is a software solution for call centers and shared workspaces. It blocks the ambient noise of the call center/shared workspace and prevents customers from overhearing it. Shields the customers from the ambient noise of the call center such as other agents talking with other customers, supervisors giving instructions, announcements on the PA, etc. Supports hybrid work model which combines work from the office with remote work. For at-home agents, the Noise Firewall will also remove any non-human sounds like a dog barking, car horns, etc. Can be deployed in almost any telephony environment and supports both a distributed and centralized architecture. Does not require connection to any cloud service and in addition protects sensitive and private data from being overheard by the customers which corresponds with regulations such as PCI, FedRAMP, HIPAA, and GDPR. Provides a useful dashboard with statistics on call quality including a Noise Map of the call center.

CrystalSound's "My Voice Only" feature eliminates unwanted noise or other voices, leaving only the user's voice. This feature is useful in noisy environments or group settings, making it easier to transcribe, edit, or listen to the audio. Try CrystalSound today to experience the benefits of "My Voice Only" for yourself. Deep neural network technology with millions of hours of audio learning. Locally operate and process audio, ensuring data is never sent out of the personal device. A friendly interface makes it easy to install and operate in just a few clicks. My Voice Only is a simple but robust tool essential for customer service centers like us. With CrystalSound, we increase not only customer satisfaction but the employee. At CrystalSound, we offer top-notch audio with our cutting-edge sound technology. Our premium feature, "My Voice Only," guarantees that only your voice is heard. Give it a try today and experience the advantages of noise-free audio.