Audience

Retailers and business owners looking for an integrated, technology-driven solution to streamline operations, enhance customer experiences, and optimize sales across physical and digital channels

About NCR Voyix

NCR Voyix offers a comprehensive suite of retail solutions designed to enhance customer experiences and streamline store operations. Their platform integrates point-of-sale systems, payment processing, back-office management, and eCommerce capabilities, providing retailers with a unified approach to managing both in-store and online channels. With over 135 years of experience in the retail industry, NCR Voyix has established itself as a leader in delivering award-winning solutions, powering over 100,000 stores globally. Their technology aims to help retailers operate at the speed of customer expectations, improve service delivery, and achieve greater operational efficiency. By leveraging NCR Voyix's expertise, retailers can connect various aspects of their business, from POS and payments to analytics and loyalty programs, ensuring a seamless and engaging shopping experience for their customers.

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Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 3.0 / 5
ease 5.0 / 5
features 1.0 / 5
design 5.0 / 5
support 1.0 / 5
More Reviews Write a Review

Company Information

NCR Voyix
Founded: 1884
United States
www.ncrvoyix.com/retail

Videos and Screen Captures

NCR Voyix Screenshot 1
NCR Voyix Screenshot 1
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Product Details

Platforms Supported
Cloud
Windows
Training
Documentation
Support
Online

NCR Voyix Frequently Asked Questions

Q: What kinds of users and organization types does NCR Voyix work with?
Q: What languages does NCR Voyix support in their product?
Q: What kind of support options does NCR Voyix offer?
Q: What other applications or services does NCR Voyix integrate with?
Q: What type of training does NCR Voyix provide?

NCR Voyix Product Features

Convenience Store

Loyalty Program
Fuel Management
Retail Management
Deli / Restaurant Management
Employee Management
Single Store
Price Book
Lottery Management
Grocery POS
Multi-Store
Inventory Management
Fuel POS

Digital Signage

Media Library
Content Scheduling
Automatic Player Updates
Multi-Screen Support
Remote Deployment
Remote Display Management
Visual Editor

Kiosk

Secure Browsing
Remote Access
Activity Reservations
Onsite Printing
Wireless Internet Access
License Management
Usage Reporting
Ticket / Order Fulfillment
Touch Screen
Virtual Keyboard
Digital Signature

Point of Sale

Electronic Signature
Loyalty Program
Multi-Location
Retail POS
Returns Management
Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Gift Card Management
Restaurant POS
eCommerce Integration

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Order Management
Purchase Order Management
Reporting/Analytics
eCommerce
Multi-Location
Returns Management

eCommerce

Order Management
Customer Accounts
Loyalty Program
Catalog Management
Promotions Management
Returns Management
Channel Management
Multi-Store Management
Email Marketing
Inventory Management
Shopping Cart
Product Configurator
SEO Management
Templates
Kitting
Mobile Access
Data Security
Reviews Management
CRM

NCR Voyix Additional Categories

NCR Voyix Verified User Reviews

Write a Review
  • Eric G.
    VP of Sales
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Ex user of NCR Counterpoint"

    Posted 2021-10-27

    Pros: Counterpoint is a very strong program that we used for many years. It is very flexible and customizable.

    Cons: We feel that once NCR bought Counterpoint, the upgrades slowed down and the software started to fall behind the competition.

    Overall: Counterpoint was a very strong program that met all of our expectations, until it was purchased by NCR. At this time, the upgrades stopped coming and the software stayed behind compared to the competition. It lacked OMNI channel between a brick/ mortar store and a web store. It also lacked communication with the customers.

    Read More...
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