Audience
Businesses searching for a solution to increase reviews and recommendations
About Listen360
Listen360 provides you with the insights you need to make smarter business decisions, and determine which aspects of your customer experience to improve and which will have the biggest impact on your business. With real-time detractor alerts and nightly email summaries, Listen360 helps you listen closely, respond quickly, and cultivate the kind of loyalty that results in personal recommendations from your happy customers. Rather than trying to assess loyalty after a single transaction, Listen360 measures customer sentiment over time to ensure that you are consistently delivering a customer experience that secures loyalty – alongside profit – for the long haul. Easy to implement and use at every location and level within an organization, the Listen360 customer engagement software platform has delivered more than 28 million customer insights to more than 40,000 businesses around the globe.
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Company Information
Listen360
United States
www.listen360.com
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Product Details
Support
Online
Phone Support
Listen360 Product Features
Customer Engagement
Analytics
Feedback Collection
Churn Management
Communication Management
Community Management
Content Syndication
Gamification
Live Chat
Video Content