Audience
Businesses seeking a solution to build and sustain strong customer relationships
About Kilterly
Build and sustain strong customer relationships. Increase customer retention. Lower customer acquisition costs. How does Kilterly help you build long-lasting customer relationships? Our data-driven analysis engine tells you who is engaged, who is indifferent and who is ready to churn.Our proprietary survey tool was developed specifically for customer success. It even includes a unique way to measure customer sentiment based on responses. How likely is your customer to recommend your business or product? We give you the tools needed to measure NPS routinely and unobtrusively. Kilterly’s automated communication lets you create campaigns and task work-offs that take onboarding and nurturing of the customer relationship to a new level. Our platform lets you pick and choose which customer segments to reach out to when most needed. Multiple segmentation criteria are available. Structure your team’s workflow.
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Pricing
Starting Price:
$399.00/month
Pricing Details:
Kilterly offers three pricing tiers based on number of clients
Free Trial:
Free Trial available.
Integrations
Company Information
Kilterly
Founded: 2018
United States
kilterly.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
Kilterly Frequently Asked Questions
Kilterly Product Features
Customer Engagement
Churn Management
Communication Management
Content Syndication
Feedback Collection
Analytics
Community Management
Gamification
Live Chat
Video Content
Customer Experience
Action Management
Dashboard
Feedback Management
Sentiment Analysis
Survey Management
Text Analysis
Analytics
Customer Segmentation
Knowledge Management
Multi-Channel Collection
Trend Analysis
Customer Satisfaction
Feedback Collection
Survey Management
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Health Score
Onboarding
Usage Tracking / Analytics
Customer Lifecycle Management
Revenue Management
Win / Loss Analysis