Audience
Linguistic analysis solution for companies wanting to detect emotional and language tones in written text
About IBM Watson Tone Analyzer
The IBM Watson® Tone Analyzer uses linguistic analysis to detect emotional and language tones in written text. Watson Tone Analyzer can analyze tone at both the document and sentence levels. You can use the service to understand how your written communications are perceived and then to improve the tone of your communications. Businesses can use the service to learn the tone of their customers' communications and to respond to each customer appropriately, or to understand and improve their customer conversations. In this tutorial, you will learn how to use IBM Cloud Functions and cognitive and data services to build a serverless back end for a mobile application. Analyze emotions and tones in what people write online, like tweets or reviews. Predict whether they are happy, sad, confident, and more. Enable your chatbot to detect customer tones so you can build dialog strategies to adjust the conversation accordingly.