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Audience

Small Business, B2B & B2C, Multi-Location, Agencies, Resellers

About FireDrum Email Marketing

FireDrum provides powerful email marketing solutions for businesses & organizations of any size, from do-it-yourself to white label or fully managed services.

Our platform combines our easy-to-use Email Studio to create email templates, intuitive campaign automation tools, and industry best customer support. FireDrum is scalable and features automation, contact management, engagement tools, and more.

Customers rave about our exceptional personal one on one support that you can't get from the megacorp email providers. Choose Chat, Email or Phone communication with your own dedicated account manager.

Easily import and export your contact lists. We offer unlimited custom fields and lists. Use our built in contact capture forms or one of the many integrated options. We support email signup forms for WordPress, Privy, WooCommerce and many others. Unique to FireDrum you can view and sort your Contacts by Opens and Clicks. Instantly see what contacts are the most engaged.

Pricing

Starting Price:
$4.00/month
Pricing Details:
Discounts available for quarterly or 12-month commitments.
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, FireDrum Email Marketing offers API access

Ratings/Reviews - 12 User Reviews

Overall 4.9 / 5
ease 4.9 / 5
features 4.9 / 5
design 5.0 / 5
support 4.9 / 5

Company Information

FireDrum Email Marketing
Founded: 1999
United States
firedrumemailmarketing.com

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Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

FireDrum Email Marketing Frequently Asked Questions

Q: What kinds of users and organization types does FireDrum Email Marketing work with?
Q: What languages does FireDrum Email Marketing support in their product?
Q: What kind of support options does FireDrum Email Marketing offer?
Q: What other applications or services does FireDrum Email Marketing integrate with?
Q: Does FireDrum Email Marketing have an API?
Q: Does FireDrum Email Marketing have a mobile app?
Q: What type of training does FireDrum Email Marketing provide?
Q: Does FireDrum Email Marketing offer a free trial?
Q: How much does FireDrum Email Marketing cost?
Q: What pricing for support is available for FireDrum Email Marketing?
Q: What pricing for training is available for FireDrum Email Marketing?

FireDrum Email Marketing Product Features

Campaign Management

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

Email Marketing

A/B Testing
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor
Artificial Intelligence

Email Tracking

A/B Testing
Audience Segmentation
Campaign Management
Event-Based Notifications
Location Tracking
Team Management

Lead Capture

Dashboard
Data Extraction
Online Forms
Business Card / Badge Scanning
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring

Lead Generation

Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Artificial Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

eCommerce Marketing

AB Testing
Abandoned Cart Email
Dynamic Content
Email Marketing
Email Personalization
Segmentation
Signup Forms & Popups
Social Marketing
Triggered Emails
Website Visitor Tracking
Analytics / ROI Tracking
Customer Data Profiles
Facebook Ads
Google Ads
Product Recommendations
Push Notifications
Retargeting
SMS Marketing
Search Marketing
  • A FireDrum Email Marketing User
    Sales and Marketing Manager
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Loved it, Best for Email Marketing "

    Posted 2022-12-11

    Pros: The user interface is very appealing for both end users. The templates are awesome and easy to insert in campaigns. The priority email delivery function works seamlessly and is very useful. Clear reports and analytics on email campaigns. Easy to manage bulk groups of contacts.

    Cons: Never faced any major problems while using FileDrum Email Marketing tool.

    Overall: I loved how FireDrum Email Marketing helps to achieve marketing targets with less effort. The campaign setup process is seamless. Overall, I suggest this platform if you want something that helps you to gain customers' attention and want to increase sales using email marketing then this platform is best.

    Read More...
  • Michael M.
    President
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Email Marketing and More!"

    Posted 2022-08-29

    Pros: FireDrum is a great business to work with for all of your marketing needs. Website and Email for us.

    Cons: None that I can think...probably could have found someone cheaper going outside the US. I loved their team, and the quality of the project was top notch, and everything was completed on time or even early.

    Overall: The email marketing software is simple, and allows us to do targeted email campaigns. They have great internal support. There was a feature in the email marketing that wasn't available, and within a month, they had initiated our suggestion.

    Read More...
  • Aenish D.
    Hr
    Used the software for: 6-12 Months
    Frequency of Use: Monthly
    User Role: Administrator
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Completely turned our marketing efforts around"

    Posted 2022-08-27

    Pros: They were able to completely turn our marketing efforts around.

    Cons: No need thank you.

    Overall: While I think we've done a great job with most of the aspects of our business, email marketing was really lacking. We tried to do it ourselves but it just wasn't having the impact we wanted. Ultimately we knew that we needed to look into a company to help us. We found FireDrum online and were really happy with all the services they offered. They were able to completely turn our marketing efforts around and help our business tremendously. I am beyond grateful and highly recommend this company to anyone looking for help with their email marketing.

    Read More...
  • Elen P.
    Manger
    Used the software for: 6-12 Months
    Frequency of Use: Monthly
    User Role: Administrator
    Company Size: 1 - 25
    Ease
    Features
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "They are so experienced and professional."

    Posted 2022-08-23

    Pros: Improved our sales but they've taken so much time off our hands.

    Cons: All things are fine.

    Overall: Using FireDrum for email marketing services was the best choice we could have made for our company. Not only have they really improved our sales but they've taken so much time off our hands. I have enjoyed every minute of working with them so far. They are so experienced and professional. You really can't go wrong with them. We plan to continue to use their services for a long time to come. I couldn't recommend them more.

    Read More...
  • A FireDrum Email Marketing User
    Marketing Communications Manager
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: Administrator
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "FireDrum is Awesome!"

    Posted 2022-08-23

    Pros: The dashboard is intuitive, the automation settings are easy to understand, the reporting tools allow me to get whatever data I need, the email builder (studio) is great, and whenever I have needed them, their customer support has been really helpful.

    Cons: Sometimes it's slow to load, but I think that may be due to the amount of history (saved templates) and all the info we have in our account.

    Overall: I have really enjoyed using FireDrum (so much that I came here to write a review). We send 4-6 monthly emails to approximately 30,000 contacts. Our monthly newsletters use the same basic template and we have an automated welcome drip series for new contacts that works really well. We have used other email platforms, but FireDrum has really worked best for us.

    Read More...
  • Patrick K.
    Owner
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Awesome for Agencies & Web Design Firms!!"

    Posted 2022-08-17

    Pros: Everything. From sitting up customers, Designing templates, launching campaigns to checking full analytics of each email blast.

    Cons: I have used this for 10+ years and not one thing I do not like.

    Overall: We have been a White Label customer of Firedrum for over 10 Years. The software and support have been outstanding! I urge any Design or Marketing firm to check out the White Label options and sell your customers this email software. You can't get any better. I am a true testament that it's worth every penny.

    Read More...
  • Janele P.
    Project Manager
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Easy to Use Email Marketing Platform"

    Posted 2022-08-17

    Pros: FireDrum Email Marketing is an easy to use platform that is straight forward but also allows for beautiful design. The platform makes uploading and downloading contacts easy as well as easy to read email analytics. I highly recommend their platform!

    Cons: The only con would be navigating old emails. They are in alphabetical order instead of having an option to look at past emails by when they were sent.

    Overall: This system is very easy to use and creates beautiful emails. All of the features are very helpful when creating and navigating the email results.

    Read More...
  • BRAD K.
    President
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Fantastic Company"

    Posted 2022-08-15

    Pros: The team at FireDrum is extremely knowledgeable with email marketing. While they do have an easy to use template generator, we chose to utilize their expertise to develop a branded template for us which carries the look and feel of our website to our email marketing. Most of our campaigns are set and forget where the emails are sent on the dates and times we want. However, we sometimes send a "breaking news" type email on an ad hoc basis and we can get that email drafted and sent within mere minutes. Their open rate exceeds what we've heard from others using competing products so we're very happy.

    Cons: I'm struggling with cons because there just aren't any that FireDrum hasn't been able to turn into a Pro.

    Overall: We've been working with FireDrum since 2005. They've helped us through countless strategies to increase our email marketing utilization which has resulted in business we would have otherwise lost to a competitor. We also utilize their email marketing to keep our existing clients up to speed regarding emerging trends. The FireDrum staff is always ready to assist should we have a question or need them to "just do it for us" because we lack the time to do something ourselves. Use FireDrum to obtain prospect lists, communicate with interested prospects and keep your company on the forefront of your clients minds!

    Read More...
  • John K.
    COO
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "FireDrum Email Platform "

    Posted 2022-08-08

    Pros: The interface is easy to use and their pricing is great. They have very responsive customer support that you can speak with.

    Cons: There is nothing I can say bad about my experience.

    Overall: I highly recommend FireDrum. They even have a division that helps me with my website and Google Ads.

    Read More...
  • Joseph K.
    Logistics Specialist
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "FireDrum Email Marketing Review "

    Posted 2021-04-20

    Pros: What I like most about FireDrum Email Marketing is that it is cost effective and it comes with great features.
    It is easy to use and every of its feature works well.
    I like that customizing this software is seamless thereby meeting our business needs.

    Cons: With FireDrum Email Marketing, everything works well and personally I have not encountered any bad experiences,

    Overall: My experience with FireDrum Email Marketing has been positive. The tool comes with great features that makes our email marketing seamless.

    Read More...
  • Lynn J.
    Marketing Specialist
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 5,000 - 9,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Powerful Email Marketing Program"

    Posted 2021-02-04

    Pros: Email marketing acts as a way for information sharing, and supports sales, which is from FireDrum Email.
    Again, FireDrum Email acts as a solution for research, a program that issues us the direct or primary insights of the stakeholders.

    Cons: FireDrum Email takes some more time before successful execution, which may delay the operations of a company.

    Overall: FireDrum Email acts as a program for sales support. Furthermore, FireDrum Email brings quick information and discussion spread in a company. Questions are immediately answered through FireDrum Email.

    Read More...
  • A FireDrum Email Marketing User
    Operations Manager
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Simple and effective email marketing"

    Posted 2020-08-20

    Pros: Reliable email marketing service never faced any downtime.
    Internal image search and attractive layouts for email customization.
    Simple platform to increase engagement.

    Cons: I never encountered any problem with this platform.

    Overall: If you are searching for an easy email marketing platform. FireDrum is the best option. With the FireDrum platform, I can effortlessly start my business email campaign and send attractive promotional emails.

    Read More...
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