Audience
Organizations from 500 users to more than 100,000 users with strong security demands
About FastPass SSPR
FastPass enhances user protection against identity theft. The combination of FastPass SSPR and FastPass IVM, integrated into FastPass Suite, boosts productivity for end-users and help desk support, simultaneously safeguarding against social engineering attacks on the service desk.
Preventing password theft from the help desk necessitates a secure IT workflow. FastPass IVM, available as a cloud or on-premises offering and certified by ServiceNow and others, enables dynamic and contextual verification. Tailored to individual user groups based on security policies, this solution incorporates information about the user's device usage and multi-factor authentication (MFAs), creating a robust defense against hackers.
FastPass SSPR provides an advanced self-service solution for password resets and unlocks. It seamlessly supports passwords from AD, Entra, SAP, IBM, Oracle, LDAP, and other systems. All types of MFA and manager approval for verification.
Pricing
Integrations
Company Information
Product Details
FastPass SSPR Frequently Asked Questions
FastPass SSPR Product Features
Password Management
Self-Service Password Reset (SSPR)
FastPass SSPR Additional Categories
FastPass SSPR Verified User Reviews
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"FastPass SSPR experience" Posted 2023-12-11
Pros: Nearly all users are enrolled.
Very flexible configuration options.
Advanced authentication.
Very robust operation.
Many languages.Cons: Time to individually adapt design to our needs have taken longer time than we expect.
Overall: Positive experience all along.
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We reached our project objectives and business case.
Users like the product.
Good support when needed. -
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"SSPR and Help Desk combined" Edited 2023-12-08
Pros: The Identity Verification Manager in the product is awesome. It integrates to our Service Desk tool, lets us have different proofing factors for different user groups in both the SSPR part and the Help Desk part.
Cons: You need to enforce the SSPR solution to make sure users get it. But if you do it really works great. Follow their advice.
Overall: High usage of the SSPR part - great security in the Help Desk! Ease of use. We started using it On Prem, but ended moving to the cloud solution.
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