Audience

Managers wanting a solution to scale personalized engagement and improve retention across a diverse customer base

About Cust AI

Cust is an AI-powered platform designed to enhance the efficiency and effectiveness of Customer Success Managers (CSMs) by automating various tasks and enabling personalized customer engagement. The platform employs AI agents that research customers, recommend the next best actions, execute them with a single click, extract conversational insights, correct contact data, and automate data entry. This approach allows CSMs to provide high-touch experiences to a larger customer base, including smaller clients who often receive less attention. Traditional email automation methods often result in low engagement, with generic, one-to-many emails yielding less than 1% click rates and being unable to handle replies. In contrast, Cust initiates personalized, one-to-one conversations that achieve approximately 30% reply rates and automatically manage responses.

Pricing

Starting Price:
$400 per month

Integrations

Ratings/Reviews

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Company Information

Cust AI
Founded: 2023
United States
cust.co

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Videos
Support
24/7 Live Support
Online

Cust AI Frequently Asked Questions

Q: What kinds of users and organization types does Cust AI work with?
Q: What languages does Cust AI support in their product?
Q: What kind of support options does Cust AI offer?
Q: What other applications or services does Cust AI integrate with?
Q: What type of training does Cust AI provide?
Q: How much does Cust AI cost?

Cust AI Product Features

Customer Success

Health Score
Usage Tracking / Analytics
Account Alerts
Win / Loss Analysis
Customer Lifecycle Management
Onboarding
Account Management
Customer Engagement
Revenue Management
Communication Management

Cust AI Additional Categories