Audience
Virtual account number solution for anyone wanting to shop online
About Citi Virtual Account Numbers
Citi helps make my credit card number virtually impossible to steal by generating a random Citi card number that I can use while shopping online. When shopping online or by mail order, you can use a randomly generated Citi card Virtual Account Number instead of your real account number. Simply click Enroll in/Get below to begin using Virtual Account Numbers. All purchases made with your temporary number will appear on your monthly statement with your other purchases and will include the Virtual Account Number that was used for each transaction. The Virtual Account Numbers benefit is not available for all Citi cards. If you currently have a Citi card, you can view benefits for your specific card by logging in or registering for Card Benefits.
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Citi Virtual Account Numbers Verified User Reviews
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Often broken " Posted 2023-06-19
Pros: I like the concept...but in reality it seems like there's a gap between marketed features and how it's actually implemented.
Cons: In reality, the service sometimes is down - and you cannot create, edit, or worse, lock down any existing credit card numbers. Chat support is of no use, as they cannot handle it, and require a call in (so dated!)
I've seen postings as well that merchants can charge inactive cards, or go over the virtual limit. So, is this just marketing then?Overall: When it works, I'm left with a potentially false sense of security that I have control over my virtual account numbers. When it doesn't work (e.g. their backend service prevents create/delete/edit), it removes all doubt.
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