Accela

Viva Civic offers complete online permitting and licensing capabilities to your customers – from initial application submittal, through review process and final permit issuance. Viva Civic also includes online payments and mobile inspections. Go entirely paperless, eliminate the need for face-to-face interactions, and enable employees to work effectively from home. Viva Civic is the most powerful permitting, licensing, inspection and land management software in the market. Empower your customers with complete online permitting. Give your customers 24x7 online access to permitting, plan review and approval, inspection and service requests, and the ability to make payments. Keep your teams up to date with activities and assignments using informative dashboards, auto-generated emails and historical timelines. Viva makes sharing information easy.

JustFOIA is the easiest-to-use records requests software that manages every step of the process from intake to delivery. Let’s walk through what processing a request on JustFOIA looks like. Web-based records request submission forms are customizable to meet your organization’s needs. You can have as many forms as you would like and design a unique form to each request type. By creating a new request workflow, a user can assign custom or predefined tasks to given users or departments. Collaborate in-app to complete tasks, gain approvals, process and redact requested records, and securely deliver to requestor automagically! With workflows, your ability to simplify your process is powered by your imagination. While processing the request, it’s a breeze to communicate with all departments involved to ensure nothing gets missed in the steps needed to complete the response. Your organization can recover costs for the time and materials needed to complete each inquiry.