Audience

Companies searching for a SMTP solution to send transactional or marketing emails

About turboSMTP

TurboSMTP understands that email is not just a means of communication but the backbone of your customer engagement strategy. TurboSMTP Email API is trusted by developers and marketers alike for its time-saving features, scalability, and delivery expertise. Our service offers a flexible SMTP relay solution along with advanced features tailored to meet the needs of businesses of all sizes. With our intuitive dashboard, powerful features, and dedicated support, ensuring the delivery of your emails is seamless and uninterrupted. TurboSMTP's infrastructure is built to scale, whether you're sending a few hundred emails or millions. Integration with our service is effortless, with sample code libraries available in multiple languages, interactive documentation, and customizable templates. Monitor engagement data and optimize deliverability with our comprehensive reporting tools. Trust TurboSMTP to deliver your emails reliably and efficiently, empowering you to engage with your audience.

Pricing

Starting Price:
$14.95 per month
Pricing Details:
Different options of payment terms.
Monthly
Annually with discount
Pay As You Go
Free Trial:
Free Trial available.

Integrations

API:
Yes, turboSMTP offers API access

Ratings/Reviews - 7 User Reviews

Overall 3.3 / 5
ease 4.0 / 5
features 3.4 / 5
design 4.0 / 5
support 3.3 / 5

Company Information

turboSMTP
Founded: 2009
United States
serversmtp.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

turboSMTP Frequently Asked Questions

Q: What kinds of users and organization types does turboSMTP work with?
Q: What languages does turboSMTP support in their product?
Q: What kind of support options does turboSMTP offer?
Q: What other applications or services does turboSMTP integrate with?
Q: Does turboSMTP have an API?
Q: What type of training does turboSMTP provide?
Q: Does turboSMTP offer a free trial?
Q: How much does turboSMTP cost?
Q: What pricing for support is available for turboSMTP?
Q: What pricing for training is available for turboSMTP?

turboSMTP Product Features

Email Deliverability

Deliverability Alerts
Email Address Verification
IP Blacklist Monitoring
DMARC Analytics
Deliverability Reporting
Email Content Testing
Email Previewing
Inbox Placement Testing
Reputation Reporting

Email Marketing

CAN SPAM Compliance
Reporting/Analytics
A/B Testing
Artificial Intelligence
Auto-Responders
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Subscriber Management
Template Management
WYSIWYG Email Editor

Email Tracking

A/B Testing
Audience Segmentation
Campaign Management
Event-Based Notifications
Location Tracking
Team Management

Email Verification

Bulk Email Verification
Catch-all Server Detection
Disposable Email Detection
Single Email Verification
Spam Trap Detection
Domain Check
Mail Server Validation
Syntax Check

Transactional Email

Reporting/Analytics
A/B Testing
Contact Database
Dynamic Content
Email Monitoring
Mailing List Management
Spam Check
Template Management

turboSMTP Verified User Reviews

Write a Review
  • Lazaros K.
    Director
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Don't cooperate with this company"

    Posted 2024-07-07

    Pros: N/A.

    Cons: They are cheating you and you will lose your money and your clients. Do not cooperate with this company.

    Overall: This company offers the lowest delivery rates of any company, with all your emails going to spam and just a few to the recipient's inbox. They also mislead the users by offering a high delivery rate for a while so that the customer either does a yearly contract or continues monthly. After 3 months they change you to a dirty server with the lowest opening rates available. You pay for a dedicated server with a clean IP and you get a 15% opening rate. There is no dedicated server, this is just a scam.

    I advise everyone never to do business with this company because they cheat users and you will lose your money and your clients

    Read More...
    Reply from turboSMTP
    Posted 2024-07-09
    We apologize for any inconvenience and frustration this has caused. We want to clarify that we did not change anything on our side for your account, including your dedicated IP. Our goal is to ensure consistent service quality for all our customers. To address your concerns comprehensively, we would like to offer you a free audit of your account. This audit will help identify any potential issues and provide insights into the recent changes in your email open rates. Additionally, we can offer a change of your dedicated IP to see if this helps improve your open rates. Please contact our support team to arrange a Zoom meeting through out contact us page for the audit and IP change at your earliest convenience. We are committed to resolving this matter to your satisfaction and restoring your confidence in our service.
  • Luis B.
    Manager
    Used the software for: 1-2 Years
    Frequency of Use: Monthly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Excelent Job at HelpDesk!"

    Posted 2024-05-17

    Pros: Mr. Kholoud had the competence and the patience to listen to the client's technical problems and look for the resolution and explain it very carefully.
    Attention to details, Competence, Capacity to "listen" and analyse the situation, Clarity on the answers and solutions.
    Outstanding Work! Congrats!

    Cons: There were no Cons in this matter. This is a very technical service and clients need the attention on HelpDesk to face technical difficulties. We had that attention. It was ver appreciated

    Overall: This is a very technical service and clients need the attention on HelpDesk to face technical difficulties. We had that attention. It was ver appreciated.
    Great Work! Strongly recommend!

    Read More...
  • Riccardo R.
    Manager
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Best way to send emails"

    Posted 2024-03-01

    Pros: Emails delivered in inbox. Very Easy to use.
    Friendly user experience.
    Customer care.
    Reports are great!

    Cons: Sincerely i found nothing bad. This tool has what i need.

    Overall: I suggest because if you have a shop online or other platform and you need to send emails it's very important to have a strong SMTP service.

    Read More...
  • A turboSMTP User
    Email marketing specialist
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Reliable and efficient email delivery service"

    Posted 2024-02-28

    Pros: TurboSMTP offers a reliable delivery and an exceptional customer support.
    I also appreciated the advanced sending statistics.

    Cons: None.
    Overall, I can't recommend TurboSMTP highly enough.

    Overall: TurboSMTP has proven to be an exceptionally reliable email delivery service, consistently ensuring that my messages reach their intended recipients without fail. Their robust infrastructure and efficient delivery mechanisms have provided me with peace of mind, knowing that my communications are in safe hands.
    Moreover, the customer support offered by TurboSMTP is truly exceptional. Whenever I've encountered any queries or issues, their support team has been quick to respond with helpful solutions, demonstrating their commitment to client satisfaction.

    Read More...
  • Andrea D.
    Developer
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Awesome service."

    Posted 2024-02-28

    Pros: Up time, speed, deliverability, very complete dashboard. Overall the best SMTP service I've come across, being in the email marketing business for the last 20+ years.

    Cons: I wish they had an intermediate plan between their Free and Basic plans.

    Overall: If you work with email marketing, look no further. I rarely have been so happy with an SMTP service.

    Read More...
  • A turboSMTP User
    CTO
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "TERRIBLE product!"

    Posted 2022-09-20

    Pros: There are no pros to this service. Everything about it feels like a sham. Support was terrible and they will argue with you when you try and close the account.

    Cons: Never could https ports to work. TERRIBLE support!

    Overall: We were searching for a new, reputable SMTP service and tried the serviced for 1 month. We never could get the https ports to work and made numerous support requests with zero helpful information. When we tried to cancel and close our account after the evaluation (and under no obligation to continue), we had to request to close the account FOUR times. Each time, they would come back with a question instead of closing the account. Very unprofessional service and support.

    Read More...
    Reply from turboSMTP
    Posted 2024-07-09
    Thank you for your feedback. We're sorry to hear about your experience in 2022 and appreciate you bringing these issues to our attention. Since then, we have made significant improvements to our service. All our tracking domains are now HTTPS-enabled, ensuring a more secure and reliable experience. Additionally, we've revamped our support process to be more efficient and responsive, so issues like the one you faced with closing your account should no longer occur. We hope you'll consider giving us another chance.
  • A turboSMTP User
    CEO
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Features
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "They ruined our online reputation by re-routing our email through IP with poor repuattion"

    Posted 2022-02-23

    Pros: The only thing this company has to offer is the staff on the chat are friendly and polite. However they do not have any power to do anything.

    Cons: Honestly, everything else is terrible. Line 2 support is awful. They leave tickets unanswered for weeks and months, and they may even ignore them. Their dedicated IP service is a total scam. You pay for a dedicated IP, and you maintain it in good shape and high reputation, and then suddenly they take it away and assign you a different IP with a very bad reputation. And their tracking gets your IP blacklisted all the time. They never give you an answer to why they are doing this. And when we demanded that you do not do this, they re-routed our email from a different IP with a terrible reputation—fooling us. They made us think we had our IP untouched, but our email was being routed from a different IP. Again, you never respond to the ticket when we ask why they do it.

    Another problem, this is not a real company. This service is run by a company called Delivery Tech Corp. Their address in San Diego does not have anything except the server. The phone number they list on the Better Business Bureau is fake. When we filed a complaint, the BBB came back and said they could not reach them.

    Overall: Bottom line, if you care about your online reputation, DO NOT USE this service. We finally had to cancel the service and get a refund. No one even cared to ask why we cancelled. In fact, they ruined our online reputation when they routed our email from IPs with very bad reputation while we are paying for a dedicated IP.

    Read More...
    Reply from turboSMTP
    Posted 2024-07-09
    Thank you for your detailed feedback. We apologize for the issues you experienced in 2022. We understand how critical these concerns are, and we have since implemented significant improvements to our service. Support Improvements: We've expanded our 2nd line support team and provided additional training and access to our 1st line team, enabling them to resolve issues more efficiently and effectively. Dedicated IP Service: We have overhauled our dedicated IP service to ensure that clients maintain control and receive the high-quality service they expect. Your feedback has been instrumental in driving these changes. Company Transparency: We have taken steps to improve transparency and accountability. Our contact information has been updated and verified, ensuring that all our communication channels are accurate and responsive. We genuinely appreciate your input, which has helped us grow and enhance our services. We hope you will consider giving us another chance to provide you with the quality service you deserve.
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