Best Municipal Software
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What is Municipal Software?
Municipal software helps local government agencies and municipalities streamline their operations, manage services, and improve communication with citizens. These platforms offer tools for managing tasks such as billing, permit processing, property assessments, tax collection, and handling public service requests. Municipal software often includes features for public works, utility management, and tracking compliance with local regulations. It also supports community development and public records management, ensuring that resources are efficiently allocated and services are effectively delivered. By using municipal software, local governments can improve administrative efficiency, enhance citizen engagement, and optimize resource management. Compare and read user reviews of the best Municipal software currently available using the table below. This list is updated regularly.
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1
Acuity Scheduling
Squarespace
Make online appointment scheduling and management a breeze with Acuity Scheduling. Acuity Scheduling is an easy to use online appointment scheduling software that helps professionals and businesses fill their schedule--minus all the hassle. With Acuity, clients see your real-time availability, book appointments fast, and pay in advance. All without you needing to organize and reorganize things.Starting Price: $16.00/month -
2
NolaPro
Noguska
NolaPro is a robust, Linux-based ERP for Accounting, Order Tracking, Inventory Management & Payroll, designed to rival much more expensive choices. It is fully customizable and scalable for any size business, unlike any accounting program available today. The Cloud version allows a "hands-off" approach, but can be downloaded on Linux or Windows platforms for those who prefer to have local control and security. Features include: Credit Card Processing, Fulfillment & Service Order, AP, AR, Inventory, CRM, General Ledger, Payroll, Timeclock, Client Payment Portal and integration with many 3rd party apps -- or request your own! NolaPro is multi-lingual, supports multi-currency, offers tons of options & add-ons, and comes fully loaded with over 150 standard reports. A+ reviews from TechRepublic, The Linux Journal, Entrepreneur Magazine and CNet agree that NolaPro provides flexibility, features and pricing which provide you unparalleled value in managing your business.Starting Price: $0 -
3
CivicPlus Social Media Archiving
CivicPlus
The world’s most dependable archiving software for records compliance and risk management for public entities. CivicPlus Social Media Archiving connects directly to your social networks to capture and preserve all the content your organization posts and engages with, in-context and in near-real-time. And it all lives in one easy-to-use, secure archive, so you can easily manage your online communications and help your organization stay compliant with public records laws, regulations, and recordkeeping initiatives. Social media archiving software ensures your organization’s communications are saved so you can easily respond to records requests, and remain compliant with public records laws. Capture and preserve all content you post and engage with, including deleted, edited, and hidden posts and comments. Replay records in their original context and ensure their authenticity with digital signatures and more. -
4
Direct Claim Solution
Innovative Computer Systems
Claims and Litigation management software for Captive or Risk Retention Group property and casualty claims. Direct Claim Solution is a complete system with claims, policy and vendor management for Self-Insured, Captive or Risk Pool programs. Offers industry specific tools for investigating and analyzing law as well as coverage. Modules for litigation management, subrogation and loss recovery as well as document management included. Merge feature makes for easy letter or email creation. For management, the robust report screen allows multi-conditional querying of claims by exposure type, state of loss, date ranges and policy issuance periods. Vendor isolation feature allows external service providers to access and populate fields in the system as needed to expedite reporting and collaborative analysis. See our website at www.directclaimsolution.com -
5
FundView
Fund Accounting Solution Technologies
FundView software and your data are hosted in our state-of-the-art data center. Access securely in the office, in the field or when traveling from any internet connection. Upgrading to FundView eliminates the need for on-premise servers. Updates and backups happen automatically. Our software-as-a-service model lowers your initial investment, as well as your recurring annual software cost. Our FundView solutions are developed using the latest technologies. From native Excel/Word integration to dashboards to documents/image attachments, FundView helps you streamline processes and better serve your citizens. -
6
APX Data
APX Data
Fire Departments from across North America are reducing risk and helping save lives with digital fire pre-planning and inspection solutions from APX Data. Access fire pre-plans and inspection data anywhere, anytime. With the APX CityScape Suite, fire fighters can reduce risk to themselves and their communities by quickly and easily creating image-rich, shareable and interactive building and onsite data records. Get all your inspections and pre-plans done with a single solution. All cities require comprehensive, actionable data to manage the magnitude of scale represented by evolving urban growth & technology. Data in the Fire Service is a critical component of the daily job of being first responders. CityScape brings an effective and intelligent approach to manage everything—from building data hazards, violations and detailed reporting. A single solution, for all your needs. -
7
WiseTrack Software
WiseTrack Software
Track Assets, Equipment & Inventory using easy-to-configure software for Mobile, Web and Desktop Apps for Asset Management. See all the proven and best practice industry solutions built with WiseTrackStarting Price: $150 -
8
ClearForms
ClearGov
ClearForms (formerly CityGrows) is online permitting and licensing software for local governments. ClearGov acquired CityGrows and has rebranded the same great technology as ClearForms. With ClearForms you can help more constituents in less time, and provide more responsive and accessible services. Build digital forms for any internal or external workflows that are customized for your local needs. Our cloud-based software tools are ethically designed for government: they’re user-friendly and help increase compliance and reduce time wasted on paper forms and email.Starting Price: $1-25K/ year -
9
NPDESPro
NPDESPro
NPDESPro provides municipal stormwater divisions with an all-in-one, cloud-based application to manage their permit program. Now in its third version, NPDESPro V3.0 is a full-featured application complete with onboard mapping, reporting, scheduling, contact and site management, and all six modules that align with the EPA’s minimum control measures (MCM’s). With NPDESPro, MS4s can perform inspections, record compliance histories, and run full reports for post-construction, construction, outfalls, illicit discharge, MS4 maintenance, and public outreach programs. Features like built-in mapping, reporting, communication, and configurable inspection processes simplify NPDES compliance and permit management. -
10
citizenserve
Online Solutions, LLC
The way you do business is changing. The ability to work virtually with your citizens, business owners and contractors is critical. Learn how citizenserve can help you. Enjoy stress-free, organized and intelligently comprehensive licensing application and renewal solutions. Imagine code violation concerns never falling through the cracks, and full mobile access for inspectors. Allow for online permit applications, processing and payments from citizens and contractors at a distance. Streamline and simplify application, review, resubmittal, public notification and hearing processes. Automatically accept and route online citizen requests to the appropriate department or person. Enjoy stress-free, organized and intelligently comprehensive licensing application and renewal solutions. Imagine code violation concerns never falling through the cracks, and full mobile access for inspectors. Allow for online permit applications, processing and payments from citizens and contractors.Starting Price: $900.00/year/user -
11
CityShare
Freedom Systems
CityShare is a complete platform of easy to use suites and applications designed specifically for Local Government’s unique budgeting, operating and financial requirements. Our intuitive enterprise level software is modular and fully integrated allowing users to start with a basic system while affording the flexibility to add scalable functionality and features as needs expand and grow more complex. CityShare is developed using industry standard client server and web enabled architecture combined with enhanced collaboration tool sets that will satisfy your needs now and in the future. We know you need to do more with less - fewer resources - fewer keystrokes - faster results. This is why our products are designed to be the Smart Choice for Enterprise Software!Starting Price: SaaS Apps $300/mo. -
12
MyCity App
Tyler Technologies
A “Whole City App” is a single city-branded app that connects citizens to all of the services, resources and information that the city has to offer. Whether it is 311 issue reporting, city news, event calendars, business directory, paying bills or finding parks and facilities, a “whole” city app will house it all in one user-friendly app branded to your city. The most valuable real estate in the world today is the real estate on the screen of our mobile devices. Those few inches of space are being fought for daily. Expecting citizens to download multiple apps to access services at a city is not prudent. A “Whole City App” becomes an engaging tool that puts city hall in your citizen’s pockets. Put your city in the palm of your citizen’s hands and engage on a more meaningful level. Give app users the ability to report issues, request services, and provide feedback and insight on important decisions.Starting Price: Free -
13
Eagle Eye Tracking
Eagle Eye Tracking
Eagle Eye Tracking Software was created and developed by business owners, who were once in your shoes, and understand the pain points and challenges encountered when managing the operations of a mobile workforce and wheel-based fleet. Programs that almost work to meet all your mobile workforce management needs, but not quite. Empowered with integrated GPS tracking features, to auto account for mobile workforce productivity by job, route, vehicle, or driver, along with auto generated reports, which are intuitive, straightforward, and user-friendly. Exasperated while falling behind and not having enough time to communicate or verify work completed with your operators and technicians, as well as your customer. Empowers management with expanded controls to reduce costs for business growth.Starting Price: $299 per month -
14
Aurigo Essentials
Aurigo Software Technologies
Aurigo Essentials is a modern software suite designed specifically for local and regional government agencies. It brings capital planning and construction project management together in one connected solution. The suite includes Essentials Plan for optimizing capital improvement programs and Essentials Build for managing construction delivery. Agencies can deploy quickly using out-of-the-box setup and flexible configurations tailored to public-sector workflows. Intuitive templates and guided processes reduce onboarding time for lean teams. Mobile tools support inspections, daily reports, and approvals directly from the field. Aurigo Essentials helps agencies maintain transparency, control costs, and keep projects on schedule.Starting Price: $14,995 -
15
Forerunner
Forerunner
Forerunner is an AI-powered, geospatial operations platform built for local government and public sector teams to centralize data, automate workflows, and manage field and office work from a single system. It unifies municipal data such as parcels, infrastructure assets, environmental layers, inspections, permits, historical activity, and hazard information with configurable workflows and map-first tools, giving agencies a “single source of record” for inspections, maintenance, compliance, enforcement, emergency response, and community programs. It supports real-time mobile field tools for on-site data capture, photos, and task updates, even offline, and integrates GIS layers with operational workflows so teams can see context-rich maps and coordinated activity from the office or the field. Forerunner includes AI-assisted summaries, recommendations, and automated next steps to reduce manual work, and capabilities like automated mailings, structured document generation and validation.Starting Price: Free -
16
eScribe
eScribe
eScribe is an end-to-end, cloud-based meeting and agenda management solution designed specifically for the public sector. It streamlines administrative tasks, simplifies meeting processes, enhances departmental collaboration, and fosters public participation through features like live streaming and closed captioning. Designed for local governments, school boards, and other public entities, eScribe integrates seamlessly with existing workflows, reducing the time spent on manual processes and paperwork. By providing tools for agenda creation, document collaboration, voting, real-time meeting participation, and more, eScribe empowers organizations to focus on serving their communities efficiently and effectively. Want to learn more? Schedule a demo today! -
17
VolunteerMatters
Closerware
Stop messing with tools that aren’t designed to amplify volunteer programs. With VolunteerMatters, it’s a delight to manage everything in one place. Easily create an unlimited number of volunteer recruitment pages to advertise your volunteer initiatives and the specific roles volunteers can click to sign-up. No web design experience necessary. If you can fill out an online form, you can create recruitment pages with ease. You define the roles, when and how many are needed, if and how to allow group volunteers, and more. Encourage your volunteers to promote your volunteer project with one click. VolunteerMatters builds the post for you with the project image, name, description and link to direct traffic to your new recruitment page. Vetting and onboarding checklists aren’t enough. There’s too much opportunity for things to fall between the cracks. VolunteerMatters gives nonprofits a central place to implement, enforce, and audit their vetting and onboarding policies. -
18
ClearGov
ClearGov
ClearGov is on a mission to build a community of transparent, data-driven, modern governments. ClearGov provides a full suite of turnkey, cloud-based solutions to help local municipalities drive transparency, streamline budgeting, and better engage residents. ClearGov’s award-winning platform is currently used by hundreds of communities across 26 different states. Get started by having department heads fill out fully-integrated, easy-to-use, web-based forms instead of cumbersome Excel or paper forms.Review and approve capital, personnel and operational budget requests immediately, rather than searching for them in your email. Collaborate with department heads directly within ClearGov products, keeping all conversations well documented and increasing efficiency.Use powerful visualizations to inform decision making and build your multi-year, multi-scenario capital, personnel, and operational budgets.Starting Price: $2500 per year -
19
Citywide Assets
PSD Citywide
Citywide Assets is an integrated enterprise solution that enables municipalities to collect, track, and manage data for every asset within a centralized, user-friendly platform. It supports comprehensive asset lifecycle evaluation, risk assessment, and cost analysis, empowering data-driven decision-making across departments. Users can build detailed asset profiles with custom attributes and hierarchical structures to effectively manage complex systems and monitor performance over time. Serving as a single source of truth, Citywide Assets unifies asset information with maintenance and financial data, facilitating lifecycle planning, risk and condition reporting, service level tracking, and accurate financial reporting. The system’s adaptability ensures alignment with operational workflows, regulatory standards, and long-term strategies for all asset types. -
20
ShareNet Platform
Novo Solutions
The Novo ShareNet Operations Management system is an easy-to-use, highly flexible web and mobile cloud-based software solution designed to help organizations streamline their operations. ShareNet apps combine to create powerful solutions for Asset Management, Work Order Management, Municipal Management, Customer Support and more. Track, Share and Report on the ShareNet Platform! ShareNet apps combine to create powerful solutions for Customer Support, IT Help Desk, Asset Management, Maintenance Management, Municipal Management, Knowledge Management & more. Track whatever information you want in each ShareNet App. You can even attach documents or photos to your records. Video Tutorials and User Guides help you quickly learn how to use ShareNet Platform Apps. Consistent User Interfaces allow you to easily go from using one app to another. Increase visibility of work performed, deliver 24/7 citizen support and keep the public informed with our powerful municipal software.Starting Price: $50 per user per month -
21
Mitchell Humphrey FMS
Mitchell Humphrey
This powerful Financial Management Software saves time and helps you protect your municipality’s long term financial health. FMS puts your entire financial picture at your fingertips. Perform complex computations with a keystroke. Never miss a step in your process again. FMS can stand alone or be integrated into a custom suite tailored to your needs. We are a specialized software developer focused on the public sector. Drive efficiency, boost resident satisfaction, and manage your finances with our easy-to-implement, secure software. Collect all of your property information and view it from anywhere with FastTrackGov’s property management software. Managing the permitting process can be difficult and time-consuming for even the most experienced staff members. With FastTrackGov’s Construction Permitting solution, you can manage every step efficiently with automated workflows. -
22
Passport
Passport Inc.
Passport believes in helping cities create more livable, equitable communities and has built the only end-to-end digital mobility platform for managing parking, enforcement, permitting and micro-mobility, plus a network of external vendor apps. Cities trust Passport’s digital platform to provide them with real-time mobility data to make transactions at the curb easy and accessible. -
23
Municode Meetings
Municode
Meeting & agenda management is a solution designed specifically to save local governments time and money by automating the creation of agendas, minutes, and packets, even at the last minute, with a single click. These documents are formatted in an MS Word-based platform, allowing for limitless editing and formatting. Once formatted, users can submit agendas electronically for approval and can quickly be sent forward and backward along the approval process. After the process is completed, the agenda manager can create the agenda with the click of a button. Meeting & agenda management is flexible and can match nearly any agenda format. The system will create your agenda packet by combining all the files for each item and generate a packet that can be reviewed electronically or on paper. Make any final edits, and the agenda can be published on the website with the click of a button. Our prices are based on population, making it the most affordable meetings solution available.Starting Price: $200/month -
24
GOGov
GOGov
Government Made Simple - for citizens, staff and elected officials. GOGov is used by millions of citizens in over 200+ local governments and include solutions for Citizen Requests, Code Enforcement, Citizen Notifications and Online Permitting. GOGov Code Enforcement is an innovative and easy-to-use solution for managing all your Code Enforcement cases. Manage all aspects of your code enforcement case. Create letters & citations from templates in a single click. Help process annual and recurring types of inspections. Keep citizens informed with a trusted source of alerts, notifications, and events. Easily push your critical content to all of your important channels such as Email, Mobile, Twitter, Facebook, and Website. One place to access all notifications and important information directly from your local municipality. Push content to all important channels such as Email, Mobile, Twitter, Facebook and Website. -
25
MS4web
MS4web
CBI Systems has been developing Stormwater compliance software since 2001. Over the past 16 years we have moved from our original MS4 Permit Manager desktop application to MS4web an online MS4 Permit compliance software that allows you to work in the field completing Stormwater inspections, outfall mapping and much more! Now as a subsidiary of LJA Engineering we are introducing MS4web 2.0! MS4web 2.0 is not just a new and improved Stormwater compliance software application. MS4web 2.0 is a compilation of over 16 years of industry experience and customer feedback fueling a GIS application that will not only assist you in maintaining your data, inspections and compliance activities but is also versatile enough to keep up with the every changing regulatory landscape. -
26
UtiliSync811
UtiliSync
With UtiliSync811 your locators will receive tickets in real-time, review the tickets on a map showing your utilities and clear the tickets, all from the field. No more time wasted going back and forth to the office. Eliminate the need for your locators to flip back and forth between a utility map and the ticket information. The ticket locate area and utility GIS layers are shown on one map. All tickets are saved to the device and your locator can go offline at any time. No special configuration is required. Adding photos is so easy, you can have your locators take a photo of every ticket they clear. Your locators will be able to clear their tickets in seconds using pre-populated forms. Your locators can add a screenshot of the map to the ticket. This is an easy way to show the layout of your utilities. Add text, arrows, symbols and more to images to add additional information. -
27
GovWell
GovWell
Municipal and county governments of all sizes use GovWell to simplify processes, modernize citizen services, and improve transparency. Markup documents and save them back to projects without leaving your browser. You shouldn’t have to change your workflows to fit the software. GovWell can be adapted for almost any government process. Reduce busy work and get time back in your day. GovWell helps you automate processes, reduce paper, and work from any device. Make it easy to get permits and licenses, schedule inspections, and check status online. Delight your community with refreshingly intuitive interfaces. All GovWell modules integrate seamlessly with each other. Start with one and add more later. Reduce turnaround times, eliminate paper, and make it easy to build in your community. Simplify the development process and streamline staff workflows. Maintain a safe and appealing community with easy case management and inspection tracking.Starting Price: $5,000 per year -
28
Objective Trapeze
Objective Corporation
Efficiently and accurately replace your paper or digital PDF processes by using the only purpose-built software to measure, assess, annotate, and stamp digital plans and drawings. The result is productivity boosts for planning and building teams. Faster decisions for applicants. Cost reductions and improved information governance for councils. And better outcomes for the community. Software purpose-built for planning and building teams. All the tools you need to assess, compare, annotate, and approve digital plans. Powerful tools to perform and track complex measurements with ease, speed, and pinpoint accuracy. Undertake complex calculations in seconds. Scale plans and perform additions, subtractions, and percentage calculations across multiple pages. Select multiple measurements for quick totals and hide/show measurements. Keep track of your measurements in the floating measurement panel and use tags to easily group similar measurements together. -
29
Dallas Data Systems
Dallas Data Systems
Is your current provider SOC 1 certified? If not you should contact Dallas Data Systems, Inc., we can help direct you through the ever changing world of SOC 1 compliance. A SOC 1 Report (Service Organization Controls Report) is a report on Controls at a Service Organization which are relevant to user entities’ internal control over financial reporting. The SOC1 Report is what you would have previously considered to be the standard SAS70, complete with a Type I and Type II reports, but falls under the SSAE 16 guidance. Our Accounts Payable program is easy to set up, maintain, and it provides close control over monies due and payables. Interface this dynamic software to General Ledger and Requisitions and PO’s to enable full encumbrance accounting. Designed with efficiency and control in mind, the Accounts Payable program saves time and journal entries. -
30
Audience
Capital Networks
Since 1991 we've supplied high performance creation and content management software to the digital signage, broadcasting and cable television industries. Our solutions are used in a wide variety of applications and industries including corporate, campus, municipal, hospitality and healthcare. From system integration and installation to end user training and post-sale support, we offer flexible, reliable, and highly scalable custom solutions.