Best Free Live Chat Software of 2026

GetResponse

GetResponse provides all-in-one marketing software that empowers marketers, solopreneurs, coaches, creators, and small business owners with affordable, easy-to-use tools for email marketing, marketing automation, and content monetization. With over 25 years of expertise, GetResponse goes beyond email with tools to help grow and engage audiences, create and sell courses, and turn ideas into income. It’s the go-to solution for building a personal brand, selling products and services, and fostering a loyal community.

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1,469 Ratings

Starting Price: $0

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Sonetel

Phone Numbers Worldwide + Customer Chat + Team Communication, in a single Free App. Have your own local phone number in any city or country worldwide. Showing a local number to visitors at your web site increases trust and sales. You can get it for free if you also use our free chat function at your website. Otherwise prices start at $1.79/month. Incoming calls can be answered for free in our new apps or be forwarded anywhere worldwide at the cost of a local call. We believe that globalization and entrepreneurship are the key drivers for making this planet a better place. By empowering entrepreneurs in the most remote corners of the world, with a communication solutions that remove distance and levels the playing field, we hope to contribute to this progress. About 170,000 out of those that have signed up – across 170 countries – have also become paying customers.

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390 Ratings

Starting Price: $0

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Ochatbot

Ometrics

Ochatbot’s leading AI chatbot features are designed for ecommerce platforms for Shopify chatbots, BigCommerce chatbots, WooCommerce chatbots and Magento chatbots as well as B2B sales and support chatbot. Lift revenues from 20% to 40% when the shopper engages with Ochatbot and reduce support tickets from 25% to 45%. No code, auto install AI platform. Our Pro and Enterprise plans include an eCommerce Guarantee. Ochatbot engages customers overcoming sales obstacles, providing product recommendations, upselling and cross-selling, abandoned cart, and answering support questions including order tracking. The AI chatbot communicates through NLP textual conversations becoming smarter over time about your products and services. The AI chatbot determines the customers AI Happiness Sentiment, Customer Reaction data along with marketing and sales insights. Ochatbot also comes with 9 conversion optimization tools such as 80+ Leadbots, Offer Sliders, Popups, live chat and more.

2 Ratings

Starting Price: Free

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TeamViewer

TeamViewer is a popular remote access and support software that enables users to connect to and control computers and devices from anywhere in the world. It is widely used for troubleshooting technical issues, managing IT services, and providing customer support. The software allows for secure file sharing, real-time collaboration, and remote desktop access across different platforms, including Windows, macOS, Linux, iOS, and Android. TeamViewer's security features include end-to-end encryption and two-factor authentication, ensuring safe and reliable remote connections. It is used by individuals, IT professionals, and large organizations to enhance productivity, offer remote support, and manage devices efficiently.

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120 Ratings

Starting Price: $24.90 per month

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BotPenguin

BotPenguin is a generative no-code AI agent platform that automates customer engagement across 6+ channels like WhatsApp, Instagram, Telegram, Facebook, websites, and SMS. It offers multilingual AI agents, chatbots, and voice bots, with live-agent handoff and a unified inbox to manage real-time conversations. Designed to understand intent, BotPenguin triggers business actions automatically, helping teams reduce manual work and improve response times. With 80+ integrations across CRMs, calendars, payment systems, and AI tools, it fits easily into existing workflows. Certified for GDPR, HIPAA, CCPA, and ISO, BotPenguin ensures strong compliance and enterprise-grade security across all customer touchpoints. BotPenguin supports scalable, AI-driven communication for businesses of all sizes and also offers whitelabel opportunities for agencies and partners worldwide. Socially responsible, every subscription supports global animal welfare.

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22 Ratings

Starting Price: $0

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eDesk

eDesk empowers eCommerce sellers to accelerate growth with AI-driven support that converts, resolves, and retains. Built on three pillars—Pre-sales Support, Streamline Support, and Build Loyalty—eDesk centralizes all customer conversations in one Smart Inbox, enabling instant, AI-powered responses and seamless issue resolution. Deliver always-on self-service, cut response times with powerful automations, and uncover opportunities with advanced reporting. Designed for fast-growing brands, eDesk helps you scale effortlessly, boost operational efficiency, and turn customer support into a powerful growth driver.

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18 Ratings

Starting Price: Free

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Tidio

Tidio is a leading customer service platform that combines live chat, chatbot automation, and AI agents to help businesses deliver fast, effective customer interactions at scale. Recognized for its robust automation capabilities and user-friendly design, Tidio is trusted by over 800,000 of businesses worldwide. Engage visitors via real-time chat and unify conversations across email, Messenger, Instagram, and more—all from one dashboard. Track, manage, and resolve issues efficiently with built-in ticketing tools that complement chatbot and live agent workflows. Use the no-code visual chatbot builder to create custom flow to collect leads, answer FAQs, and automate communication. Deploy the conversational AI agent, Lyro and resolve up to 64% of customer support queries using natural language understanding. Easy to deploy and operate—no coding skills required. GDPR-compliant and secure. Proven scalability for eCommerce, SaaS, and service industries. 7-day free trial available.

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16 Ratings

Starting Price: $0

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JivoChat

JivoSite

We're a freemium omnichannel communication platform for businesses with 11 channels to connect and more than 270k active users in all countries all over the world. JivoChat is developed and localized for the English, Spanish, German, Turkish, Indonesian, Portuguese, and Russian markets. We're ready to work in any country also with 24/7 support. Our widget supports more than 20 popular languages and all the operational systems (iOS, Windows and Linux), including the mobile ones. Agents can access all chats, emails and calls from one Jivo app. Do your clients prefer to ask questions and get support via social media? Interacting with your clients via social media can help you increase sales opportunities. Our main focus is to increase sales conversion rate on any communication channel of the online companies. We are integrated with Shopify, Wix, Bigcommerce, Tilda and many other big names in the industry.

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11 Ratings

Starting Price: $19/month/user

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Arena.im

Arena is a market-leading communication platform designed to help brands create AI-powered communities on their websites and apps. It offers features like live blogs, group chats, AI agents, and content streams to engage audiences in real time. The platform supports industries such as publishers, sports, entertainment, and e-commerce by boosting traffic, engagement, lead generation, and audience monetization. Arena provides powerful customization, advanced analytics, and robust security compliant with GDPR. Its no-code integration makes it easy to add interactive community features to any platform. Trusted by top organizations, Arena helps businesses connect with their audiences and grow online.

5 Ratings

Starting Price: $39/mo (billed anunally)

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ELMA365

ELMA365 is a business process-based platform for Low-Code App Development. The platform has a variety of preset apps like Compliance Management, Workflow Management, Digital Workplace, CRM, Document Management and more that allow a quick and easy start. ELMA365 can bridge various enterprise software solutions using open API for integrations. The workflows and apps are created by business experts with simple drag-and-drop tools. The platform is highly scalable and allows adding business-specific features with Typescript code. Training and delivery of the project can be done within a month, and enables teams to work in sync.

5 Ratings

Starting Price: $18 per month

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Zoho SalesIQ

Zoho

Zoho SalesIQ is a comprehensive live chat and chatbot platform that provides businesses with website visitor tracking, lead generation, and visitor analytics. These features are all integrated into a single platform, making it a one-stop-shop for businesses looking to improve their customer engagement and overall customer experience. It comes equipped with a patented ring view for visitor identification in real time, lead scoring, built-in audio calling, screen sharing, profanity management, and different types of bots based on your business requirement. From a codeless bot builder to an advanced AI chatbot that can be integrated with OpenAI or Zia, Zoho's in-house LLM, SalesIQ has it all. The platform also includes instant messaging channels that integrate with Instagram, Telegram, WeChat, Line and more so businesses can reach prospects and customers on platforms they already use. SalesIQ is optimized to suit the customer communication needs of both B2B and B2C businesses of

4 Ratings

Starting Price: $0/month

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Landbot.io

Landbot

Landbot.io is a no-code chatbot platform that empowers businesses to build frictionless conversational experiences from end-to-end. Turning conversations into profitable outcomes, Landbot helps Marketing, Operations, and Customer Service teams triple their efficiency and cut operating costs by 30% or more. Whether it's for WhatsApp, Web, or Messenger, anyone can create automated chatbot flows to better engage customers and increase conversion rates. Landbot is also leveraging recent advancements in AI and ChatGPT to help make the chatbot building experience even more accessible, combining the no-code capabilities of Landbot with other Large Language Models.

3 Ratings

Starting Price: $45 per month

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Nexi Bloom Chat

Nexi Bloom LLC

Nexi Bloom Chat is a cutting-edge live chat platform designed to provide real-time, personalized communication between businesses and their customers. It offers 24/7 chat support with secure, end-to-end encrypted conversations, ensuring privacy and seamless engagement. Features include instant messaging, smart chat routing, proactive chat invitations, and visitor tracking to help businesses connect effectively with website visitors. The platform supports integration across popular channels such as web, mobile, WhatsApp, and LINE, making customer engagement easier on multiple fronts. Nexi Bloom Chat is highly customizable with branding options and analytics tools that boost agent productivity and customer satisfaction. With a free trial available and no credit card required to start, it is accessible for businesses of all sizes.

1 Rating

Starting Price: $0

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Vision Helpdesk

Vision Helpdesk product is a 15-year-old veteran and pioneer in the Satellite helpdesk industry, currently trusted by 20,000+ companies. They dominate the market with their three product service platform that helps manage Customer Support for small to enterprise-level business; Vision Helpdesk offers solutions that involve Help Desk Software (Multi-Channel Help Desk), Satellite Help Desk (Multi Company Help Desk), IT Service Desk (ITIL/ITSM Help Desk) and Live Chat Software. Vision Helpdesk is specifically designed to support multiple companies/ brands/products on one centralized location, without needing to integrate third-party programs. Users can easily load the cloud-based version or on-premises version. Leaders at Vision Helpdesk believe that they can deliver all possible features that will simplify your day-to-day customer interaction and will give you perfect control over the information flow in your organization.

Starting Price: $8.00/month/user

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HelpCenter

HelpCenter is an intuitive, easy to set up and use customer service software for e-commerce to make your interactions with customers more effective. Save tons of valuable support team time with our user-friendly FAQ builder that allows you to create an informative, easy to navigate FAQ page in no time. Effortlessly manage all incoming inquiries from a single location with HelpDesk, no matter the channel – let your customers decide! Finally, use our customer service app to allow your visitors to address their concerns instantly with our Live Chat right in your store, or let them fill in a contact form outside office hours. Enjoy a smooth, unified communication experience and turn it into excellent customer support service with HelpCenter.

Starting Price: $7.99 per month

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Chative

WISEBIT PTE. LTD.

Chative.IO is an omni-channel messaging platform, empowered by AI. We enable businesses to sell directly through social channels and Shopify with the assistance of AI and automation. Enjoy unlimited messaging at startup-friendly prices, and even get the mobile app at no additional cost. Plus, we've got a free plan with in-app support for small businesses!

Starting Price: Free

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Smax AI

VIK Solution Co., Ltd.

Smax AI is All-in-One Sales & Engagement Automation platform designed for growing teams. It brings together AI-powered Live Chat, bot automation, and multi-channel tools to help you connect with leads, support customers, and drive conversions - all from one place. You can manage conversations from Facebook, Instagram, WhatsApp, Telegram, Line and your website in a single inbox, while AI agents handle FAQs, product consults, and order flows 24/7 based on your training data. With Smax AI, you can set up automated replies, remarketing campaigns, and lead captures to grow your audience - without coding. Built-in modules like loyalty cards, lucky wheels, and dynamic forms keep customers engaged and coming back. Smax AI also integrates directly with Meta Ads to sync customer actions for better targeting and ROAS, and works with the tools you already use. Whether you're running social commerce, eCommerce, or local business support, Smax AI helps you sell, support, and scale smart.

Starting Price: $25/month

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Helpshift

When mobile users need help, the last thing they want to do is leave your app. That’s why we give them quick and easy in-app help that’s purpose-built for mobile apps and always on. Modern app users prefer messaging over antiquated email and phone support. So, we designed an in-app chat experience that’s easy to use and ready when they are. Our bots automatically resolve common user issues and capture support details for agents so users never have to repeat themselves. App-first support for app-first companies. That’s why we built the world’s best mobile, app-first customer service solution. Join us in ridding the world of bad customer service.

Starting Price: $150.00/month

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Whelp

Whelp is an AI-based cloud and on premise solution for faster, more personalized customer support. Call centers, BPOs, inbound and outbound sales teams from airlines, healthcare, education, insurance, banking, retail and etc. Deliver personalized support across all channels from one screen. Build life-long customer relationships. Use our live chat to connect with valuable leads on your website when you’re online, and automate capturing their info when you’re not: our Chabot is at your service. Engage in meaningful conversations with customers in real time to increase loyalty. Pick things up right where they left off last - no repeat or recap required. Provide outstanding service to your customers where they are, from voice to chat, SMS, email and WhatsApp in a single screen. No add-ons or plug-ins required. Assist your customers quickly with personalized and swift support.

Starting Price: Free

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Rake

Rake replaces LiveChat and similar website chat applications. Rake replaces Slack and similar work messaging applications. Rake is a connected, infinitely searchable chat and messaging platform. Rake is omnichannel first to help you connect everywhere with everyone. Studies show that live chat on your website improves lead conversion by up to 4x. Rake's customizable chat widgets for your websites and landing pages require a minimal javascript implementation and do not slow down web page-load or performance. Plugins are available for popular CMS and eCommerce platforms. View live visitors on your website, including visitor geo-location, duration of the current session, previous visits, pages viewed, current page viewing, and other useful statistics. Then, when the moment is just right, craft a custom invitation to chat.

Starting Price: $4/month/user

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Watermelon

Create chatbots, manage conversations and collaborate with your team to deliver an unforgettable customer service experience. Centralize and automate customer contact and ensure 24/7 availability. Create your own chatbot in five easy steps and increase availability to 24/7. Publish your chatbot to your most popular channels including your website, Facebook Messenger, WhatsApp, Twitter and Telegram! Just add content, the powerful AI does the rest. Centralize conversations across channels into a single dashboard and have your chatbot and live agents work together. Stop switching between apps and browser tabs and improve productivity. Does your chatbot not know the answer to a new question? No problem, the intelligent handover automatically transfers the conversation to the appropriate employee or team, ensuring your customer will always be helped. The time where website visitors remained anonymous is over.

Starting Price: €19 per month

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StriveChat

Convert visitors into happy customers by automating communications. Let the bots do the work proactively engaging customers with context-based messages. Empower self-service for maximum customer convenience. Reduce customer service costs with KB tutorials, step-by-step guides, advisory bots and real-time chat. Make every visitor a happy repeat customer. Create unparalleled customer experience through engagement bots, knowledge base, and chat on-demand. Fast-track customer issue resolution with full-featured task management. Keep everything organized and discoverable by your team. Real collaboration in real-time. Automate engagements with your website visitors. Provide on-demand content to your website visitors. Promote your product via targeted engagements. Educate website visitors about your product or services. Provide content management services to your clients. Enhance your client’s lead generation. Improve conversion rate via targeted engagements.

Starting Price: $11 per user per month

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FirstLanguage

Our Natural Language Processing(NLP) APIs provide best-in-class accuracy at an affordable rate and cover all aspects of NLP under a single roof. Save weeks of time training and creating language models. Take advantage of our best-in-class APIs to kickstart your app development. We provide the building blocks to create your own apps effectively like chatbots, sentiment analysis, etc. Text classification on multiple domains and 100+ languages. Perform effective sentiment analysis. We grow when your business does. So we have put together simple pricing that allows you to easily scale your business when it needs to evolve. Perfect for individual developers who are creating apps or building proof of concepts. Head to the Dashboard and get your API Key. Place this in the header of all your API calls. Use our SDK in your preferred language to start coding. Or you can refer to the auto-generated code blocks provided in 18 programming languages.

Starting Price: $150 per month

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Partoo

Let’s develop together your online visibility and your e-reputation to attract new customers to your points of sale! Automatically distribute information about your establishments on major directories, GPS, search engines, social networks, and review sites. Centralize the reviews left on your establishments whether they come from Google, Facebook, or TripAdvisor. Get regular reports, analyze them and respond to them from a single interface. Encourage your satisfied customers to leave you positive reviews on Google Business Profile. Optimize your website with a store locator and customizable pages per location. Make your point of sales stand out on the queries associated with your activity. Centralize messages received on Google Business Profile and easily reply to them centrally or locally. Let’s develop together your online visibility and your e-reputation to attract new customers to your points of sale!

Starting Price: Free

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ServiceBell

Win more customers and create better support experiences with live video chat, screen takeover, and user monitoring, directly on your website. Gain insight into your customer's buying process. Get notified when your customers enter high-value pages. Go live and video chat with customers anytime. Understand how your customers found your site. Make your customers purchasing process personally, starting with their first click. ServiceBell integrates with Intercom to enable rich interactivity with video chat and screen takeover. ServiceBell integrates with Calendly so your customers can easily schedule a call with your team. ServiceBell integrates with Clearbit Reveal to alert you when high-value prospects are on your website. Request a demo today to see how ServiceBell can help empower organizations of all sizes to build better relationships with their customers. ServiceBell works on every website, regardless of framework or language.

Starting Price: $500 per month

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DevRev

A blazingly fast neural engine for next-generation customer support and software development. Bringing the power of LLMs and analytics to rebuild your relationship with your customers. The auto route, collaborate, and triage to solve customer needs in real-time. Elevate your support team and deflect customer queries with modern AI. Connect development teams and their sprints to customer impact. Triage customer signals and get guidance on product enhancements. A shared view to build software and support customers as one. Live chat, support ticketing, and engineering issues on one platform. Personalize your experience with custom objects, views, and more. Extend your experience with APIs and webhooks. Build, test, deploy, and publish your own automation. Map your work, customers, and product data in one system. Modern stack that brings cloud-native scale for millions of users. Consumer grade and real-time experiences with text, audio, and video. Enterprise-grade security and compliance.

Starting Price: $9.99 per month

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Askly

Askly is the ultimate tool for high-quality, multilingual, and automated customer service. Well-designed workspace for smooth conversations, visitor data, analytics, team collaboration tools, and more. Never miss an opportunity to guide more customers toward checkout without running expensive retargeting ads. Bring website, Facebook, and Instagram messages into Askly. Reply from one place, from any device. Use quick replies and real-time translation; automate and streamline your customer service effortlessly. Askly comes with full localization and premium features, the only chat that makes every visitor trust your site and teams' work easier. Askly opens in your customers' preferred language by default and has real-time translation. Askly is built to help more people complete transactions on your website, detecting exit intent and providing personalized offers. Assign conversations, use internal chat, add tags, and track your team's performance.

Starting Price: €49 per month

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Engage

Send personalized messages, create automated message workflows, and support customers via email, SMS, push notifications, website banners, live chat, and more. Connect user data with services like PostHog, Twilio Segment, Make, RudderStack, Stripe, and more. Use our APIs and SDKs to track attributes and events wherever your customers are. Get a detailed overview of user attributes and see their journey through your application. Create dynamic segments based on their attributes, events they performed or did not perform campaigns, and more. Put your engagement on autopilot. Trigger dynamic workflows to send targeted customer engagement for onboarding, activation, and retention. Automatically group your customers based on their attributes, events, and actions using an intuitive segment. Send targeted campaigns to your Segments or use them to trigger dynamic workflows and campaigns across email, SMS, and push notifications.

Starting Price: $50 per month

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SAAS First

Grow with a simple all-in-one SaaS by becoming effective and successful in customer relations. Let AI manage your customer interactions seamlessly, delivering instant responses and giving you more time to focus on core tasks. Gain deeper insights into your customers with real-time data and analytics. Make informed decisions and increase your customer engagement. Save money with our help desk, offering all features completely free to aid your customer support without any additional costs. Simplify and improve communication with your support team and make it easier and more effective for your customers. Collect and store unlimited data to deeply understand customer behavior and preferences. Access all help desk features and options without any charges. Connect with your target audience effectively by delivering the right message at the right time. Effortlessly set and track campaign goals in real-time to monitor performance.

Starting Price: $29 per month

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Whaticket

Whaticket is a comprehensive CRM platform that centralizes customer communications from WhatsApp, Facebook Messenger, Instagram Direct, and web chat into a single interface, enabling businesses to manage interactions efficiently. It supports multi-agent access, allowing multiple service or sales agents to operate simultaneously using the same WhatsApp number, thereby enhancing response times and customer satisfaction. The platform features advanced automation capabilities, including chatbots for handling frequently asked questions and mass messaging for disseminating information, promotions, and reminders. These tools streamline customer service operations and improve marketing strategies. Whaticket also offers team management functionalities, facilitating organized and controlled workflows among agents. By integrating various communication channels, Whaticket provides a unified solution for businesses aiming to optimize their customer engagement processes.

Starting Price: $109 per month

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Best Free Live Chat Software

Compare the Top Free Live Chat Software as of February 2026

What is Free Live Chat Software?

GetResponse

Sonetel

Ochatbot

TeamViewer

BotPenguin

eDesk

Tidio

JivoChat

Arena.im

ELMA365

Zoho SalesIQ

Landbot.io

Nexi Bloom Chat

Vision Helpdesk

HelpCenter

Chative

Smax AI

Helpshift

Whelp

Rake

Watermelon

StriveChat

FirstLanguage

Partoo

ServiceBell

DevRev

Askly

Engage

SAAS First

Whaticket

Best Free Live Chat Software

Compare the Top Free Live Chat Software as of February 2026

What is Free Live Chat Software?

GetResponse

Sonetel

Ochatbot

TeamViewer

BotPenguin

eDesk

Tidio

JivoChat

Arena.im

ELMA365

Zoho SalesIQ

Landbot.io

Nexi Bloom Chat

Vision Helpdesk

HelpCenter

Chative

Smax AI

Helpshift

Whelp

Rake

Watermelon

StriveChat

FirstLanguage

Partoo

ServiceBell

DevRev

Askly

Engage

SAAS First

Whaticket

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