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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Customer Loyalty Software
A customer loyalty software is used to track and manage customer value and engagement information after purchasing a product or service and encourage further sales.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Customer Journey Mapping Tools
Customer journey mapping tools help businesses visualize, understand, and optimize the entire experience a customer has with their brand, from initial awareness to post-purchase interactions. These tools allow businesses to map out the touchpoints where customers interact with the company, track customer emotions, identify pain points, and gather insights to improve customer experience (CX). Features often include drag-and-drop interfaces, integration with CRM systems, real-time data analytics, and collaboration features for cross-functional teams. By leveraging these tools, organizations can create more personalized, efficient, and seamless customer experiences across multiple channels.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Customer Data Platforms (CDP)
Customer Data Platforms (CDPs) are software solutions designed to collect, unify, and manage customer data from various sources across an organization. These platforms aggregate data from different channels such as websites, social media, CRM systems, and purchase history, creating a centralized and comprehensive customer profile. CDPs allow businesses to segment and analyze customer data, enabling more personalized marketing and communication strategies. They also provide real-time data integration, ensuring that customer information is always up-to-date and accessible for decision-making. By leveraging CDPs, companies can enhance customer experiences, improve targeting, and drive better business outcomes.
CRM Software
CRM software is a type of software that businesses use to manage and analyze customer interactions and data. It helps businesses improve customer service by tracking customer information, analyzing trends, and providing customized communications for customers. CRM software also helps organizations to manage sales leads, track contacts, and automate certain customer-facing activities. Many CRM solutions offer automated workflows that streamline processes such as marketing campaigns and customer onboarding.
Customer Experience Software
Customer experience software helps businesses manage and enhance interactions with their customers across various touchpoints, ensuring a seamless and positive experience. It provides tools for tracking customer feedback, monitoring engagement, and analyzing behavior to improve customer satisfaction and loyalty. The software often includes features like customer surveys, analytics dashboards, and automation to streamline communication and personalize experiences. By gaining insights into customer preferences and pain points, businesses can tailor their services and improve overall customer journeys. Ultimately, customer experience software enables organizations to build stronger relationships, increase retention, and drive growth by focusing on customer-centric strategies.
Customer Training Software
Customer training software, also referred to as customer education software or customer LMS, enables organizations to train and educate their clients and customers about a company's products and services. Customer training software enhances customer experience and improves customer success in order to increase customer retention and satisfaction, and reduce support requests.
Customer Intelligence Platforms
Customer intelligence platforms are designed to help organizations better understand their customers. These systems collect and analyze large amounts of data in order to provide insights about customer trends, preferences, pain points, and behaviors. They are created to provide information that can be used to inform decisions such as product development, marketing strategy, customer support, and pricing. Customer intelligence platforms can also be used for personalization purposes to create unique experiences for customers.
Customs Compliance Software
Customs compliance software helps businesses manage and automate the complex processes involved in importing and exporting goods across international borders. It ensures adherence to customs regulations, tariff classifications, documentation requirements, and trade agreements to minimize delays, fines, and penalties. The software typically includes features such as automated customs declarations, product classification, duty and tax calculation, risk assessment, and audit trails. Integration with shipping, ERP, and logistics systems enables seamless data exchange and real-time tracking of shipments. Customs compliance software is essential for importers, exporters, freight forwarders, and customs brokers aiming to streamline global trade operations and maintain regulatory compliance.
Customer Segmentation Software
Customer segmentation tools, also known as user segmentation or audience segmentation tools, enable companies to segment their users or customers into different groups.
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  • 1
    Visual Lease

    Visual Lease

    Visual Lease

    Visual Lease is the leading lease accounting and management software, designed to simplify compliance with ASC 842, IFRS 16 and GASB 87. Built with years of embedded knowledge from leading lease experts and CPAs, Visual Lease's powerful platform supports any size or type of lease portfolio. Visual Lease is dedicated to providing a top-notch customer experience, and offers in-house implementation, training and support.
    372 Ratings
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  • 2
    Property Matrix

    Property Matrix

    Property Matrix

    Property Matrix is the most customizable property management software, tailored for residential, commercial, and mixed portfolios. This cloud-based platform offers enterprise-class accounting, custom reports, automated workflows, and real-time access on any device. Tenants can make online payments and submit maintenance requests through dedicated portals, while landlords benefit from e-signatures, check scanning, and online rental applications. Features include advanced CAM management...
    Starting Price: $450/month
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  • 3
    Aryza Sentinel
    Aryza Sentinel is a modular loan and lease management platform providing over 200 lending businesses with a flexible SaaS-based solution. The loan management software is made up of several core modules which can take end customers from an initial application, through the underwriting process onto agreement execution to installment collections, arrears management and settlement. Aryza Sentinel’s unique modular design can be deployed at the relevant point of a customer’s journey. Used by start...
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  • 4
    Constellation Vision

    Constellation Vision

    Constellation Financial Software

    Vision Commerce offers 100% web-based lease and loan origination solutions for financial lending institutions. Vision automates critical business processes through features such as CRM, data collection, credit analysis, flexible pricing engines, task management, custom reporting, and so much more. To best accommodate unique business models and budgets, Vision is offered through several methods: as a SaaS solution, through a dedicated hosted method, or through a custom installation. Substantial...
    Starting Price: $20000 one-time payment
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  • 5
    Lease Manager

    Lease Manager

    Sysco Software Solutions

    Lease Manager is an aircraft lease management software which provides a structured process for managing aircraft leases and lease financials, aircraft assets and components, securities, customers and vendors, billing and invoicing and more. View all active leases with interactive KPI breakdowns that include key facts such as rent paid and pending, securities listed by type, maintenance paid and pending and more. Lease Manager includes extensive functionality to manage Assets and Components...
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  • 6
    MDS Explorer
    .... Generate complete packages of reports customized by company and recipient at the touch of a few buttons to be printed or emailed depending on the preference of each recipient. Harness the full power of your system to design reports from scratch or customize existing ones to suit the precise needs of your most particular and exacting clients.
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  • 7
    ViewLEASE

    ViewLEASE

    CollectiveView

    Easily import existing lease data from proprietary systems or spreadsheets, attach original lease documents, view property legal descriptions or even generate precise custom reports, charts and graphs. viewLEASE comes with full customization, with the average onboarding taking just two weeks or less. Predict increases in rent to better understand company finances. Stay on top of critical dates and changes with email notification, Understand and manage common area maintenance charges.
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  • 8
    Real Properties

    Real Properties

    Real Intelligence

    Managing real estate today is more important than ever. Customer relationship management (CRM) is mandatory if you want to beat the competition. Moving assets in and around a campus can be very challenging. Real Intelligence products have been deployed and delivered impressive results at many customers, including Columbia University, Coldwell Banker, Alain Pinel, Intero, Geneva and many others. The Real Facilities Salesforce.com Application helps improve productivity and enhance inter...
    Starting Price: $50.00/month/user
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  • 9
    Leasepath

    Leasepath

    Turnford Systems

    Leasepath is the premier equipment leasing software solution for your equipment finance and leasing operation. Leasepath ensures you get the ROI from your software through expert onboarding and adoption management. Leasepath is the intelligent workplace solution for Customer Engagement (CRM) and Origination (LOS) built exclusively for asset finance industry, serving Banks, Independent Finance, Captive Finance and Brokers. Leasepath leverages the Microsoft Power Platform to provide a proven...
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  • 10
    Quote+

    Quote+

    Carano Software Solutions

    Carano has 25 years of innovation and experience in the fields of fleet management and fleet software. Using our software solutions for digitalization and automation of fleet processes, our customers manage about 190,000 vehicles. Take advantage of our digital eco systems for mobility, fleet management, procurement and car sharing. Our great, multidisciplinary team will be happy to help you. Fleet solutions that fit your needs. Vehicle Procurement Easy. Your policies, your rules: a solution...
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  • 11
    AeroCloud

    AeroCloud

    AeroCloud

    We work hard to make sure our customers' operations work effectively and efficiently. That’s our focus, nothing else. Day in, day out, we’ll automate tasks to help you succeed and make sure your airport runs smoothly. Our platform is more affordable than you think for something so powerful. Because it’s modular, we can give you the parts you need without paying for anything you don’t. Our team is a unique blend of problem solvers. Energetic customer supporters, super-smart technology engineers...
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  • 12
    LeaseFlex

    LeaseFlex

    Asseco Group

    ...-line growth, LeaseFlex assists you in identifying sales and business opportunities with your customers, channel partners, and suppliers. To downstream order management with your growth, LeaseFlex integrates your knowledge, specialized expertise, and methods over a single unified platform. LeaseFlex helps you manage full lifecycle of leases and assets by providing improved customer engagement and consistent experience as it allows you to offer more services across all channels.
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  • 13
    Lease Insight

    Lease Insight

    kShuttle Corporation

    Lease Insight is a highly efficient lease management solution to simplify compliance with ASC 842 and IFRS 16. It boasts 117,000 users in 4,500 companies of all sizes and all sectors spread in 113 countries. 100% of them are repeat customers. Its content was developed by CFOs and CPAs specialized in ASC 842 and IFRS 16. ☑ CFOs will enjoy its elevated simulation and reporting features to optimize the management of their debts across various scenarios. ☑ CPAs will appreciate its high level...
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  • 14
    Soft4Leasing
    Soft4Leasing is a leading business software for lease accounting, lease management, and financial accounting created by Soft4. Powered by Microsoft Dynamics NAV, this robust and scalable platform enables you to control your business with up-to-date information as well as helps you analyze the health of your leasing business using powerful reports. With Soft4Leasing, you can manage lease operations more efficiently and serve your customers better.
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  • 15
    LeaseEagle

    LeaseEagle

    LeaseEagle

    Designed specifically for tenants, LeaseEagle is an advanced software solution that delivers a centralized platform for the management of real estate assets. LeaseEagle's award-winning technology provides the functionality needed by admin, legal and finance coupled with the on-demand access and simplicity required by the front end of the business. As a cloud solution customers simply subscribe for the locations they need, have unlimited Users and receive FREE updates, upgrades and support...
    Starting Price: $500.00/month
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  • 16
    BrokerSumo

    BrokerSumo

    BrokerSumo

    BrokerSumo is a commission management cloud software for real estate brokers and teams. The software combines all the tools real estate professionals need to manage their office, financials, and agents in one easy to use platform. From onboarding new agents and managing and process agent monthly billings, through to customizing commission plans and closing fees, BrokerSumo does it all. It also syncs to QuickBooks for simple accounting.
    Starting Price: $45.00/month/user
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  • 17
    Spacebase

    Spacebase

    Spacebase

    Spacebase is a user-friendly, modern lease management and lease accounting software. The platform is highly configurable, customizable, and easy-to-integrate. It allows you to digitize your lease portfolio data, manage financial and operational obligations, minimize risks, and make data-driven, proactive decisions.
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  • 18
    Odessa Platform
    Odessa is a software company exclusively focused on the leasing industry, and the developer of the Odessa platform. Headquartered in Philadelphia, USA, Odessa’s asset finance solutions and a workforce of 850+ power a diverse customer base of leasing companies globally. Odessa provides a powerful, end-to-end, extensible equipment finance solution for lease and loan origination and portfolio management. The Odessa Platform further provides rich feature sets including developer tools, test...
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  • 19
    Leasecat

    Leasecat

    Catsoft

    ... to sub-lease part or all of a leased asset to a third party lessee. User-definable options for interest charge method and amortization method. Custom report writer allows users to create their own reports with definable fields. Automatically calculates the interest rate implicit in the lease contract. The lessee can enter an estimated interest rate, resulting in an adjusted fair value or obtain recommended alternative rental payments.
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  • 20
    REportfolio

    REportfolio

    Wizard Software Solutions

    Managing a real estate portfolio is inherently complex. REportfolio gives you the clear and accurate financial visibility you need to track, monitor, and analyze your lease data as efficiently and economically as possible. Manage leased, owned, and revenue-generating properties, equipment leases, permits, easements, and more. Generate cost and revenue forecasting, rent rolls, straight-line accounting, invoices, and aging receivable reports. With REportfolio, you get the clarity, flexibility,...
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  • 21
    NQuo

    NQuo

    Nandvarik Systems

    ..., Society Ledgers • Bill, Charge, Pay Summaries • Labels, Balance-Sheet, Tax Report • Buildings, Charges, Accounts • Society, Users, Options, Help • Preference, Message, Customization • Print or Save or Email; Bills, Reports • Property App, Rental Program, Housing Software, Billing System
    Starting Price: $100 One-time Payment
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  • 22
    StackFM

    StackFM

    StackFM

    At StackFM we do not sell you a product, we offer solutions to your needs. Extend the life of your assets with effective asset management. Track facilities inventory with exact location. Unlimited filtering of data. Manage insurance and warranties. Create charge-back reports. Relate assets to appropriate entities. Easy drag-and-drop manipulation on highly detailed drawings. Choose from a library of icons to represent any asset. An unlimited variety of custom properties for each asset type helps...
    Starting Price: $1 per month
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  • 23
    LeaseQuery

    LeaseQuery

    LeaseQuery

    LeaseQuery is a cloud-based software for lease accounting and lease management that helps organizations comply with the current and new lease accounting standards, including FASB ASC 842, IFRS 16, and GASB 87. The software is capable of handling all types of leases and assets, including both capital and operating leases for equipment, vehicles, and real estate. Key features and functionalities include: • Lease accounting • Lease management and administration • Lease tracking •...
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  • 24
    SweepBright

    SweepBright

    SweepBright

    SweepBright offers a full stack of features that empower real estate agencies of any kind to become far more efficient and deliver exceptional customer experiences. SweepBright comes with your own agency website which is life as you publish your first listing! Alternatively, you can build your own using our API. Monitor your marketing and sales performance, and get visual insights into every aspect of your agency’s business performance. SweepBright works great with third-party apps to make your...
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  • 25
    Property Manager Cloud

    Property Manager Cloud

    Property Manager Cloud

    ... lease agreements and addendums with a powerful document manager. You’ll have the power to keep track of rental payments, work orders, and accounting at your fingertips. To equip you for the business of providing housing for others so that you are more profitable and enjoy the process more! We make “passive income” much more passive because we automate multiple processes for you. To provide intuitive software with top-notch customer service.
    Starting Price: $15.00/month
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  • 26
    NETSOL

    NETSOL

    NETSOL Technologies

    Welcome to the future of financial services with NETSOL. Based on next-generation technology, our platform offers solutions for end-to-end asset finance and leasing for seamless retail and wholesale operations, digital retail and out-of-the-box, API-first products for the global financial services industry. Our platform revolutionizes your operations, from originations to servicing, and adapts to your needs, empowering you to navigate today’s dynamic and changing landscape with ease....
    1 Rating
    Starting Price: $1000
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  • 27
    Infinity

    Infinity

    Constellation Financial Software

    Infinity EDGE and ASSET provides full financial functional support, delivered in component parts as a point solution or in whole on an enterprise basis. Infinity can be deployed as a stand-alone back-end software solution, coupled with our origination platform for full lifecycle support, or it can be integrated with your existing package or custom origination solution. From origination to end-of-term activities, Infinity provides a wealth of options to manage the entire asset lifecycle. Our...
    Starting Price: $5000 per month
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  • 28
    Ryznware Asset Finance Software

    Ryznware Asset Finance Software

    Ryzn Enterprise Systems

    ..., all spell success and transformation. Whether you are a few years in to your lending business or are an established finance company or looking for some unique features without investing in a custom solution, there is a Ryznware™ solution to fit where you are now and where you want to go. Your finance business is established and successful having outgrown an existing system that no longer meets your needs.
    Starting Price: $50000.00/one-time
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  • 29
    SKYLINE

    SKYLINE

    SS&C Technologies

    ..., is reliable and cost effective. Mobile - Attract more leads, connect with prospects, and sign digital leases with a finger on a touchscreen. Build stronger tenant relations by providing convenience with mobile services. Desktop - Analyze performance metrics, drill down into the details with custom financial reports. Schedule monthly charges, create critical date alert notifications, process purchase orders, invoices and payment to vendors.
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  • 30
    iCoral

    iCoral

    iInterchange Systems

    ... architecture, which has evolved over several years, is put in use for creating iCORAL. On the fly lease document generation, multiple equipment size & types. Maintains version history and audit. Easy data entry, copy existing leases. Workflow-based approval & lease term tailoring. General & customer specific terms. DPP terms, location-wise redelivery caps & shared caps. Different types of rates & payment terms.
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