Best OSS/BSS Systems in Africa
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Compare the Top OSS/BSS Systems in Africa as of November 2025
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What are OSS/BSS Systems in Africa?
OSS/BSS (Operations Support/Business Support) systems are systems that telecom operators use to manage, monitor, and control in order to improve and optimize their network interface, infrastructure, and more. OSS/BSS systems enable telecommunications providers to offer technical support and services to customers on their network. Compare and read user reviews of the best OSS/BSS systems in Africa currently available using the table below. This list is updated regularly.
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Tridens Monetization
Tridens
Tridens Monetization, a Future-Ready Charging & Revenue Management for the Modern Business. Gain disruptive innovation, brand differentiation, and business transformation with service, industry, and business-model agnostic billing platform designed for the connected digital world. Key Product Features. Innovate with the Future-Ready Monetization Platform, Built for High Volume Consumption-Based Events for any Service, Industry, & Partner-Enabled Business Model. Innovative Offer Design: Product Catalog, Discounts (percentage, value), Pricing & Rating, Plans & Bundles, Contracts & Terms. Customer Management: Customer Overview, Customer Hierarchies, Contract Management, Customer/Partner web and mobile app. Convergent Charging: Any type of service, real-time online, offline, sharing, Flexible consumption rules & real-time notifications, Advance Discounting, Resource and Discount sharing. Billing & Invoicing: Flexible billing cycles, daily, weekly, monthly, quarterly, semi annually. -
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MaxBill
MaxBill
MaxBill drives the operational transformation forward, supporting businesses on their journey to hyperautomation to help create, market and monetize new and existing services. Our smart BSS solution, built for both enterprises and SMBs, serves as a solid foundation for the company’s intelligent, partner- and customer-centric, data-driven and compliant digital ecosystem. We have been successfully implementing our solution to support telecommunication, utilities, gaming and energy service providers’ growth in highly competitive, rapidly-changing markets. Gain total control of your commercial operations with seamless integration of service connection life cycle with a complete meter-to-cash functionality, including billing, metering, payments, debt collection and revenue management. Grow your business, offer a new range of connected services and take advantage of the fast-moving market trends with our MaxBill technology-powered, automated billing and revenue management platform. -
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BeQuick
BeQuick Software
Capture, Retain, Delight Subscribers, with BeQuick BSS/OSS for Mobile. Create a higher level of confidence in your services and ultimately keep your customers happy. Make it easy for customers to manage their own accounts. Reach out to customers to increase sale opportunities or for simple reminders on account information. Make your billing support system work for YOU rather than chasing after other antiquated systems to get your billing right. Know exactly what your subscribers are being charged for your goods and services. Believe your invoices and statements are accurate and that your BSS will help you provide great customer service.Starting Price: $1.00/month -
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Splynx
Splynx ISP Framework
Splynx is the industry-leading billing & management software that easily fits all ISP business requirements. Get rid of unnecessary platforms to save on operational costs. Splynx enables you to manage and streamline all segments of the ISP business. We provide exceptional support for our clients. Our team is always ready to provide immediate help when needed. We enable our clients to install Splynx on both on-premise or our cloud server. Your instance is backed-up every 6 hours to the encrypted server, so you would never lose your data. Our team will assist you to easily migrate from your current platform, exported Excel / CSV data or from any Radius server database. Set central customer authentication, blocking of non-payers, statistics of Internet usage, support of different equipment and vendors.Starting Price: $0.5 per subscriber -
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TierOne Service Assurance
TIERONE OSS Technologies Inc
Welcome to TierOne, where we offer a platform with the unique ability to overcome any obstacle and empower communication service providers on their journey of assurance business transformation. We stand out for our comprehensive understanding of network failures across different domains and understand the impact on every affected customer in real-time. We ensure that every impacted customer receives a separate real-time, user-driven automated workflow for remediation. Over the years, we've assisted numerous organizations, including some of the world's largest and most diverse B2B service providers. Explore our real-world case studies to witness how TierOne has revolutionized their operations. Ready to experience the TierOne difference? Contact us today or simply navigate to Tieroneoss.com to get started. -
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Csmart Digital BSS Platform
Covalense Digital Solutions
Covalense Digital’s 5G Digital BSS platform is built to meet the agility, scalability, and automation needs of modern telecom operators. Designed for the 5G era, our Telecom Digital BSS solution accelerates service innovation, monetisation, and real-time customer engagement. With support for multi-tenancy, dynamic product bundling, and converged charging, the platform ensures seamless experiences across B2C, B2B, and B2B2X models. The modular architecture enables rapid onboarding of new services, integration with partner ecosystems, and efficient revenue management. Powered by cloud-native technologies and open APIs, Covalense Digital’s Telecom BSS helps CSPs launch, scale, and differentiate faster in highly competitive markets. Whether it’s delivering smart 5G use cases or enabling end-to-end automation, our 5G Digital BSS empowers operators to unlock new business models and transform their operations with confidence. -
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JeraSoft Billing Platform
JeraSoft
JeraSoft Billing Platform is a multifunctional billing software for mobile and business telecoms such as business telephony, ISPs, CLECs, and more. With JeraSoft Billing Platform, users are able to automate the billing of various types of services. Jerasoft Billing Platform also enables users to automate routing, rating, and mediation processes while managing numerous subscribers.Starting Price: $1.00/month -
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Our software transforms your organization into a high velocity, service-centric environment through digitalization, automation and orchestration. Classical approaches to automation focus on automating the actions, but typically this only account for 10% of your teams’ time and effort. The other 90% (the analysis, the decisions, and the management) currently lock your people into these processes. Your subject matter experts teach Cortex to intelligently orchestrate successful outcomes of automated processes. Cortex will continue to collaborate with your experts through powerful exception management, ensuring non-stop alignment with business operations. Truly self-managing, self-healing, automated operations and digitalized services, which manage all exceptions, failures and problems that may occur.
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PortaSwitch
PortaOne
An integrated softswitch and billing platform that enables VoIP, OTT and telecom providers to configure, launch and monetize any type of communication services in IP networks: Unified Communications, Hosted IP PBX / IP Centrex, SIP Trunking, DID Management, OTT Voice, calling cards, VoLTE/VoWiFI. Key functional modules: Class 4 and 5 SIP softswitch for residential and enterprise telephony services; convergent online charging, billing and service provisioning solution (optional) PortaOne gives you the tools and solutions that allow you to proudly offer exceptional telecom services, work effectively, and stay competitive in your market. Be free to adapt and develop your own extensions thanks to open architecture and API. Receive fair pricing with unlimited lifelong license for all PortaOne products. From marketing an idea to instant product launch, get smooth delivery and fast monetization.Starting Price: One-time -
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Infraon OSS
Infraon
Swiftly manage multiple solutions across different vendors with a centralized and easy-to-use console. Get data-rich insights to address network, fault, performance, resource, and change management challenges. Manage hybrid networks (legacy and virtualized), as well as software-defined and self-organizing networks for easy customer enablement. Infraon’s product suite is SOC2 certified, meeting world-class standards for data security, availability, processing integrity, confidentiality, and privacy. Infraon OSS is a comprehensive system that bridges physical to virtualized infrastructure with seamless management of hybrid, transport, fiber, IP, and wireless networks. Optimize your infrastructure, automate your operations, and monetize your services to increase your competitiveness and become an agile, effective, and efficient service provider. End-to-end provisioning from the beginning. Periodic OS image, configuration backup, and change alert. -
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Totogi
Totogi
Powered by an intuitive conversational AI interface, Totogi simplifies the BSS creation process from ideation to launch using cutting-edge AI technology. Say hello to the BSS of your dreams, without the hefty price tag. Solve telco’s most challenging monetization problems. Open new possibilities with an API-driven experience. Bring the power of the public cloud to your business. Totogi brings a fresh approach to monetization to drive increased ARPU. A cloud-based approach to deliver personalized plans. It all starts with charging. The multi-tenant, serverless charging engine gives our customers infinite scalability without any of the hardware. In fact, Totogi’s engine can handle an entire continent’s subscribers at 20% of the cost of traditional on-prem providers. The sheer power and scale give you unlimited options to grow your business. Pilot Totogi live in days, not months with frictionless integration. -
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BeOne System
BeOne System Inc.
BeOne System is an all-in-one BSS (Business Support System) platform built for telecom providers across Canada and the U.S. Designed to streamline and automate operations, it combines CRM, billing, invoicing, partner management, inventory tracking, reporting, and workflow automation in a single, easy-to-use platform. Originally developed to support internal telecom operations, BeOne now powers MVNOs, ISPs, and resellers looking to scale efficiently and reduce manual overhead. With customizable modules and real-time dashboards, BeOne gives providers full control over their business, from customer onboarding to financial management, securely and seamlessly. -
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OSS360
Advantage360 Software
OSS360 is a powerful module that is part of the Advantage360 suite. Providing true end-to-end operational support, OSS360 converges CDMA, CSP, GSM, TDMA, LTE, 3G, 4G, satellite, ILEC, MVNO, CENTREX, VoIP, CLEC, ISP, WISP, WiMAX, broadband, SMS, MMS, data, content, paging,voice mail, IPTV, and CATV billing in a single end-to-end platform. Core components of OSS360 include carrier-level customer relationship management (CRM), promotions, marketing, and commissions management, trouble ticketing, accounts receivable, churn and credit scoring, and GL, AP, lockbox, among others. Our platform provides all necessary software to manage your end-to-end business. No need to purchase separate modules from different vendors and through middleware and separate technologies configure them to work. Key benefits of our platform include Past Due Treatment, a valuable process that allows rules to be configured that when subscribers are delinquent actions can be taken to ensure service. -
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Netcracker
Netcracker
Rapid digitization is disrupting the status quo of today’s communications markets. Constantly evolving customer needs and behaviors require service providers to adapt fast to deliver the outcomes that their customers expect. Building digital ecosystems, anticipating customer needs and delivering a digital-first customer experience will be essential for service providers to accelerate innovation, diversify into new markets and become the disruptors in the 5G era. Netcracker has the expertise, culture and resources to help service providers transform their business to thrive in a digital economy. Our innovative solutions, cutting-edge technology and value-driven services can help service providers to execute on their digital transformation goals with target business outcomes ensuring growth and profitability. Netcracker Cloud Transformation Services provide a comprehensive slate of best practices and methodologies to guarantee cloud-based transformation programs meet overall business. -
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Omnia360
CHR Solutions
Powered by multi-threaded billing engines with multi-cycle billing capabilities, Omnia360 is a powerful customer care and billing tool. Our billing & CRM software comes with batch-based treatment processing tools, as well as configurable bill messaging and bill message triggers. Take advantage of our online billing software's highly flexible product modeling, allowing advanced pricing structures for package, promotional, and contractual pricing arrangements. Enjoy the freedom to completely configure plans, such as flat rate, block plans, tiered rating, account and multi-service-based rating plans, and even location-based rating. Transform your billing process with our customer billing software's automation. Batch-based treatment processing tools for late fees, notices, non-pay suspensions, disconnects, and write-offs allow for increased operational efficiency. -
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VC4
VC4
Are you still using Excel sheets for your network inventory management? Or a home-grown system that isn’t that good? Manage and register all your network platforms and vendors in one single network inventory management software solution, with multiple BSS & OSS functionalities – VC4-IMS, now Service2Create (S2C). Available modules within IMS, include: Inventory Module, GIS Module, Leased Line Management Module, IP Management Module, Telephone Module, Integration Module, Reporting & Dashboard Module, Order & Trouble Ticket Module, Impact Analysis Module, Warehouse and Spares Module, which address Workflow Management, Auto Discovery and Network Reconciliation, Service Fulfillment, Single Point of Failure and more. One central system results in one single truth and provides you full control. It allows staff to complete everyday tasks faster than before and in a much smarter way. VC4-IMS has a strong off-the-shelf offering, thus reducing customization costs. -
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Cerillion BSS/OSS Suite
Cerillion
Cerillion is a pre-integrated suite of BSS/OSS products for fixed, mobile, cable and multi-service Communications Services Providers (CSPs) worldwide. Built around a common technology framework using industry standards including TM Forum Open APIs, Open Digital Architecture and the 3GPP charging specifications, the product suite is available for modular and end-to-end solution delivery. Cerillion follows a pure product model, with regular six-monthly software releases, delivering incremental benefits through its evergreen software upgrade programme and ensuring customers always have access to the latest product features. The pre-integrated suite uses configuration not customisation to map business rules and processes across the whole BSS/OSS solution, and is designed with a strong focus on user experience, ensuring Cerillion products are intuitive and straightforward to use for an increasingly digital-native customer base. -
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Aradial
Aradial Technologies
For more than 20 years, Aradial Technologies has provided billing, policy control and AAA software to Internet service providers, both large and small. Smaller providers and High-end ISPs with millions of subscribers can easily integrate Aradial into their IT and Network infrastructures. Aradial offers products that open a whole new set of possibilities for ISPs, MNO/MVNO, Hotspots, WISP, LTE, FTTH, Mobile 3G/4G/5G, WIMAX, VOIP, IPTV, ASPs and Wireless LAN. More than 1000+ operators have purchased Aradial in 80 countries. Aradial Convergent Billing software including Prepaid and Postpaid, Subscription billing, ISP Billing, AAA, PCRF, LTE billing, HSS, CRM and PRM. Radius server for ISP, VOIP, DSL/PPPoE/ FTTH, MNO. An adaptation of the Convergent billing and AAA (Diameter & RADIUS) for LTE, LTE HSS, 3G Cellular/Mobile (3GPP, GSM and CDMA2000), PCRF, M2M Billing, etc. -
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Alepo Digital BSS
Alepo Technologies
A comprehensive digital BSS platform comprising convergent charging, billing, digital CRM, omnichannel self-care, partner management, and many more modules, enabling rapid delivery, monetization, and management of the latest communications services. Alepo Digital Business Support System has a built-in CRM to digitize CX and improve customer acquisition and retention. It automates workflows, streamlining sales and support. Alepo’s device-responsive omnichannel self-care with AI chatbot integrations enables 24x7x365 instant support, empowering customers to choose their preferred platform and reducing burden on CSRs. Alepo’s centralized product catalog helps operators rapidly launch innovative offerings in response to evolving market demands. -
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CostGuard
IDI Billing Solutions
The telecom market has changed dramatically over the past decade with mobile devices, over-the-top communication services such as video streaming, the Internet of Things (IoT) and a moderation in demand for traditional voice services, all acting as major industry disruptors. As IoT and 5G become even more prevalent, the complexities of telecom billing and operations will continue to increase. To stay competitive and grow with the market, Communications Service Providers (CSPs) will need to replace legacy billing systems with convergent billing systems that offer greater flexibility and cost-saving efficiencies. With an easy-to-use convergent billing system like CostGuard, you can increase business efficiency by using a single platform for billing, rating, invoicing and collection across all types of customers, markets or service lines. You can also launch brand new products, services and pricing models faster than your competition. -
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CygNet
NMSWorks Software
The trend that has emerged in the last several years is “Customer Centricity”, which has meant a shift from a Resouce-centric paradigm for OSS solutions to a Service centric paradigm with converged Fulfillment and Assurance operations. The CygNet Service Management Platform(SMP) is the foundation for the best-of-breed CygNet Service Fulfillment as well as Service Assurance systems. Based on the sound premise that accurate and up-to-date physical inventory plays a central role in the entire OSS-BSS value chain, the core of the CygNet SMP is the autodiscovery engine that fetches accurate, real-time resource inventory data from the network. The unique value proposition of the CygNet Autodiscovery engine is the built-in correlation algorithms that automatically "stitch" end to end circuits across vendors and technologies and across L1, L2 and L3. This faciltates auto-discovery of services - network-facing services as well as customer- facing services. -
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ALLinONE
Lifecycle Software
Super-agile billing software empowering MVNOs and operators to disrupt and excite the mobile landscape. With easily integrated billing and BSS solutions that scale as you grow, we help you power the future. Our software optimises and automates mission-critical billing and back-office processes, and also empowers businesses with 5G monetisation and innovative service propositions to disrupt traditional business models. We help you solve every type of billing and revenue management problem, putting you in the driving seat. Utilise our platforms to simplify and expand access to the MVNO, OTT, IoT and 5G markets, implementing our real-time Diameter OCS bridge platform as the core network access enabler. We enable disruptive MVNOs, providing billing and BSS solutions and expertise on set-up and ongoing revenue management. -
23
Blue Planet
Ciena
The Blue Planet Intelligent Automation Portfolio is a comprehensive, open software suite that empowers service providers with deep insights about the network to optimize business processes that span IT and Network functions, accelerating your digital transformation. IT and Network operations are no longer constrained in legacy, manually intensive silos. Blue Planet powers closed-loop automation through multi-domain, multi-layer orchestration combined with inventory federation, analytics, and route optimization and assurance, unlocking network potential and business agility. Working across multi-vendor domains, including Ciena’s domain controlled by Manage, Control and Plan (MCP), Blue Planet intelligent automation enables the delivery of a range of end-to-end services with fast time to market and exceptional performance, at reduced operational costs. -
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Flolive
Flolive
A cloud based connectivity management, device management, billing and core network with flexible deployment models to get your IoT projects up and running with low TCO and quick time-to-market. Using advanced user and control plane separation technology, we offer high flexibility from our globally distributed local packet gateway array. Specially designed to meet the needs of narrowband, battery-operated device-to-cloud use cases. A modern, holistic business suite for mobile operators and IoT service providers, and for the IoT connectivity market at large. Our BSS includes an innovative multi-tier billing and rating system and out of the box functionality to launch new IoT business models. Innate, multi-layered and uncompromised security from multiple angles protects IoT devices, their data and connectivity against cybersecurity threats. -
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TriOSS
Nayatel
TriOSS is a GPON automation solution to perform user’s creation and service provisioning instantly, in FTTH networks. It saves operational costs in terms of technical man-hours, increases efficiency and drastically reduces provisioning and fault identification time, thus improving quality of service and customer experience. TriOSS acts as a black box that connects with the NMS (Network Management System) to perform its functions on both OLT (Optical Line Terminal) and ONT (Optical Network Terminal). Automated ONT configuration and service provisioning is available in real time as well as one-click configuration method. There are multiple options for Customer data management pertaining to a billing mechanism. You can choose from day-wise or time-dependent crones for implementation of all related functionalities. -
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Huawei OSS-as-a-Service
Huawei
OSS-as-a-Service is a business and delivery model that offers holistic OSS capabilities through a services partner relationship with CSPs over the term of a multi-year contract. A well integrated OSS suite that processes high quality operational data enables CSPs to increase automation and business agility, resulting in improved operational efficiencies, reduced OPEX, faster TTM and enhanced customer experience. Yet, as crucial as they are to CSP operations, the only two viable OSS sourcing options available to CSPs to date were to either purchase a COTS (Commercial Off-The-Shelf) software package and complimentary support services to address back-office fulfillment and assurance processes or, to undertake their own in-house OSS development. OSS-as-a-Service is a business and delivery model that offers holistic OSS capabilities through a services partner relationship with CSPs over the term of a multi-year contract. -
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Azotel SIMPLer
Azotel
The WIB or ‘WISP in a Box’ enables operators to deliver contract based services to their customers/subscribers. Subscribers typically sign a contract for a specific service type and are billed on a regular basis for same e.g. monthly or quarterly. The WIB enables operators to define a broad range of connectivity products, including leased line and high-end dedicated bandwidth. It is therefore ideal for serving the corporate, enterprise, residential and SME markets. The Hosted / SaaS (Software as a Service) category allows operators to access the full suite of SIMPLer functions, without any of the hassles of setting up and maintaining servers. In addition all data is hosted in a secure environment as part of the service with essential backup procedures already in place. It is an ideal approach for many operators, especially those that are starting out. -
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Optiva BSS Platform
Optiva
The Optiva BSS Platform is an end-to-end customer and revenue management solution that monetizes innovative services and delivers a high-quality customer experience. The platform allows operators and MVNOs to utilize real-time billing, charging, and fulfillment to differentiate themselves from the competition and maximize profitability. The suite supports 2G through 5G on a single platform, giving operators the tools they need to deliver a more advanced and personalized user experience cost-effectively. Optiva BSS Platform is a pre-integrated solution that goes beyond traditional billing. It allows for store-front provisioning, monetization, and cross-service promotions to be delivered in real time. It is designed for the cloud and can be deployed in public and private environments, and it delivers rapid launch and lowers TCO. The suite addresses all the monetization requirements of a service provider. -
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Nokia OSS
Nokia
Nokia’s insightful OSS portfolio together with 5G future X network architecture with digital value platforms and Nokia’s expertise puts CSPs in a unique position to demonstrate digital-native behavior and more autonomous decision-making. The new OSS allows moving from independent processes to living and dynamic lifecycle management with closed-loop automated capabilities. It is designed around automation, intelligence, and closed-loop service lifecycle management to deliver an exemplary OSS experience. The journey towards new OSS is a transformational one of the standalone capabilities that come together, the consolidation of the operations with assurance moving from network and service focused to customer and business paradigm and to zero-touch automation The new OSS unifies operations to support next-generation digital services, new value chains, and partner ecosystems. -
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HPE OSS Fulfillment
Hewlett Packard Enterprise
HPE OSS Fulfillment is the HPE implementation of service operations factory (SOF) customer onboarding services. It covers the entire fulfillment process stack as defined by the Business Process Framework (eTOM) from the TM Forum—including product catalog-based order management, activation of network and service infrastructure, maintenance of service and resource inventories, and change and configuration management. These efficient fulfillment processes and tools are essential for you to bring new services quickly to the market. It also enhances customer experience through self-service portals and provides superior service delivery and quality. Achieving greater agility, along with reduced complexity and cost of the overall end-to-end fulfillment process, often requires a complete transformation of operations support systems (OSS) to consolidate fragmented tools, processes, and organizations.