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Compare the Top OSS/BSS Systems in Africa as of November 2025

What are OSS/BSS Systems in Africa?

OSS/BSS (Operations Support/Business Support) systems are systems that telecom operators use to manage, monitor, and control in order to improve and optimize their network interface, infrastructure, and more. OSS/BSS systems enable telecommunications providers to offer technical support and services to customers on their network. Compare and read user reviews of the best OSS/BSS systems in Africa currently available using the table below. This list is updated regularly.

  • 1
    Tridens Monetization
    Tridens Monetization, a Future-Ready Charging & Revenue Management for the Modern Business. Gain disruptive innovation, brand differentiation, and business transformation with service, industry, and business-model agnostic billing platform designed for the connected digital world. Key Product Features. Innovate with the Future-Ready Monetization Platform, Built for High Volume Consumption-Based Events for any Service, Industry, & Partner-Enabled Business Model. Innovative Offer Design: Product Catalog, Discounts (percentage, value), Pricing & Rating, Plans & Bundles, Contracts & Terms. Customer Management: Customer Overview, Customer Hierarchies, Contract Management, Customer/Partner web and mobile app. Convergent Charging: Any type of service, real-time online, offline, sharing, Flexible consumption rules & real-time notifications, Advance Discounting, Resource and Discount sharing. Billing & Invoicing: Flexible billing cycles, daily, weekly, monthly, quarterly, semi annually.
  • 2
    MaxBill

    MaxBill

    MaxBill

    MaxBill drives the operational transformation forward, supporting businesses on their journey to hyperautomation to help create, market and monetize new and existing services. Our smart BSS solution, built for both enterprises and SMBs, serves as a solid foundation for the company’s intelligent, partner- and customer-centric, data-driven and compliant digital ecosystem. We have been successfully implementing our solution to support telecommunication, utilities, gaming and energy service providers’ growth in highly competitive, rapidly-changing markets. Gain total control of your commercial operations with seamless integration of service connection life cycle with a complete meter-to-cash functionality, including billing, metering, payments, debt collection and revenue management. Grow your business, offer a new range of connected services and take advantage of the fast-moving market trends with our MaxBill technology-powered, automated billing and revenue management platform.
  • 3
    BeQuick

    BeQuick

    BeQuick Software

    Capture, Retain, Delight Subscribers, with BeQuick BSS/OSS for Mobile. Create a higher level of confidence in your services and ultimately keep your customers happy. Make it easy for customers to manage their own accounts. Reach out to customers to increase sale opportunities or for simple reminders on account information. Make your billing support system work for YOU rather than chasing after other antiquated systems to get your billing right. Know exactly what your subscribers are being charged for your goods and services. Believe your invoices and statements are accurate and that your BSS will help you provide great customer service.
    Starting Price: $1.00/month
  • 4
    Splynx

    Splynx

    Splynx ISP Framework

    Splynx is the industry-leading billing & management software that easily fits all ISP business requirements. Get rid of unnecessary platforms to save on operational costs. Splynx enables you to manage and streamline all segments of the ISP business. We provide exceptional support for our clients. Our team is always ready to provide immediate help when needed. We enable our clients to install Splynx on both on-premise or our cloud server. Your instance is backed-up every 6 hours to the encrypted server, so you would never lose your data. Our team will assist you to easily migrate from your current platform, exported Excel / CSV data or from any Radius server database. Set central customer authentication, blocking of non-payers, statistics of Internet usage, support of different equipment and vendors.
    Starting Price: $0.5 per subscriber
  • 5
    TierOne Service Assurance

    TierOne Service Assurance

    TIERONE OSS Technologies Inc

    Welcome to TierOne, where we offer a platform with the unique ability to overcome any obstacle and empower communication service providers on their journey of assurance business transformation. We stand out for our comprehensive understanding of network failures across different domains and understand the impact on every affected customer in real-time. We ensure that every impacted customer receives a separate real-time, user-driven automated workflow for remediation. Over the years, we've assisted numerous organizations, including some of the world's largest and most diverse B2B service providers. Explore our real-world case studies to witness how TierOne has revolutionized their operations. Ready to experience the TierOne difference? Contact us today or simply navigate to Tieroneoss.com to get started.
  • 6
    Csmart Digital BSS Platform

    Csmart Digital BSS Platform

    Covalense Digital Solutions

    Covalense Digital’s 5G Digital BSS platform is built to meet the agility, scalability, and automation needs of modern telecom operators. Designed for the 5G era, our Telecom Digital BSS solution accelerates service innovation, monetisation, and real-time customer engagement. With support for multi-tenancy, dynamic product bundling, and converged charging, the platform ensures seamless experiences across B2C, B2B, and B2B2X models. The modular architecture enables rapid onboarding of new services, integration with partner ecosystems, and efficient revenue management. Powered by cloud-native technologies and open APIs, Covalense Digital’s Telecom BSS helps CSPs launch, scale, and differentiate faster in highly competitive markets. Whether it’s delivering smart 5G use cases or enabling end-to-end automation, our 5G Digital BSS empowers operators to unlock new business models and transform their operations with confidence.
  • 7
    JeraSoft Billing Platform
    JeraSoft Billing Platform is a multifunctional billing software for mobile and business telecoms such as business telephony, ISPs, CLECs, and more. With JeraSoft Billing Platform, users are able to automate the billing of various types of services. Jerasoft Billing Platform also enables users to automate routing, rating, and mediation processes while managing numerous subscribers.
    Starting Price: $1.00/month
  • 8
    PortaSwitch

    PortaSwitch

    PortaOne

    An integrated softswitch and billing platform that enables VoIP, OTT and telecom providers to configure, launch and monetize any type of communication services in IP networks: Unified Communications, Hosted IP PBX / IP Centrex, SIP Trunking, DID Management, OTT Voice, calling cards, VoLTE/VoWiFI. Key functional modules: Class 4 and 5 SIP softswitch for residential and enterprise telephony services; convergent online charging, billing and service provisioning solution (optional) PortaOne gives you the tools and solutions that allow you to proudly offer exceptional telecom services, work effectively, and stay competitive in your market. Be free to adapt and develop your own extensions thanks to open architecture and API. Receive fair pricing with unlimited lifelong license for all PortaOne products. From marketing an idea to instant product launch, get smooth delivery and fast monetization.
    Starting Price: One-time
  • 9
    Infraon OSS
    Swiftly manage multiple solutions across different vendors with a centralized and easy-to-use console. Get data-rich insights to address network, fault, performance, resource, and change management challenges. Manage hybrid networks (legacy and virtualized), as well as software-defined and self-organizing networks for easy customer enablement. Infraon’s product suite is SOC2 certified, meeting world-class standards for data security, availability, processing integrity, confidentiality, and privacy. Infraon OSS is a comprehensive system that bridges physical to virtualized infrastructure with seamless management of hybrid, transport, fiber, IP, and wireless networks. Optimize your infrastructure, automate your operations, and monetize your services to increase your competitiveness and become an agile, effective, and efficient service provider. End-to-end provisioning from the beginning. Periodic OS image, configuration backup, and change alert.
  • 10
    Totogi

    Totogi

    Totogi

    Powered by an intuitive conversational AI interface, Totogi simplifies the BSS creation process from ideation to launch using cutting-edge AI technology. Say hello to the BSS of your dreams, without the hefty price tag. Solve telco’s most challenging monetization problems. Open new possibilities with an API-driven experience. Bring the power of the public cloud to your business. Totogi brings a fresh approach to monetization to drive increased ARPU. A cloud-based approach to deliver personalized plans. It all starts with charging. The multi-tenant, serverless charging engine gives our customers infinite scalability without any of the hardware. In fact, Totogi’s engine can handle an entire continent’s subscribers at 20% of the cost of traditional on-prem providers. The sheer power and scale give you unlimited options to grow your business. Pilot Totogi live in days, not months with frictionless integration.
  • 11
    BeOne System

    BeOne System

    BeOne System Inc.

    BeOne System is an all-in-one BSS (Business Support System) platform built for telecom providers across Canada and the U.S. Designed to streamline and automate operations, it combines CRM, billing, invoicing, partner management, inventory tracking, reporting, and workflow automation in a single, easy-to-use platform. Originally developed to support internal telecom operations, BeOne now powers MVNOs, ISPs, and resellers looking to scale efficiently and reduce manual overhead. With customizable modules and real-time dashboards, BeOne gives providers full control over their business, from customer onboarding to financial management, securely and seamlessly.
  • 12
    Netcracker

    Netcracker

    Netcracker

    Rapid digitization is disrupting the status quo of today’s communications markets. Constantly evolving customer needs and behaviors require service providers to adapt fast to deliver the outcomes that their customers expect. Building digital ecosystems, anticipating customer needs and delivering a digital-first customer experience will be essential for service providers to accelerate innovation, diversify into new markets and become the disruptors in the 5G era. Netcracker has the expertise, culture and resources to help service providers transform their business to thrive in a digital economy. Our innovative solutions, cutting-edge technology and value-driven services can help service providers to execute on their digital transformation goals with target business outcomes ensuring growth and profitability. Netcracker Cloud Transformation Services provide a comprehensive slate of best practices and methodologies to guarantee cloud-based transformation programs meet overall business.
  • 13
    Omnia360

    Omnia360

    CHR Solutions

    Powered by multi-threaded billing engines with multi-cycle billing capabilities, Omnia360 is a powerful customer care and billing tool. Our billing & CRM software comes with batch-based treatment processing tools, as well as configurable bill messaging and bill message triggers. Take advantage of our online billing software's highly flexible product modeling, allowing advanced pricing structures for package, promotional, and contractual pricing arrangements. Enjoy the freedom to completely configure plans, such as flat rate, block plans, tiered rating, account and multi-service-based rating plans, and even location-based rating. Transform your billing process with our customer billing software's automation. Batch-based treatment processing tools for late fees, notices, non-pay suspensions, disconnects, and write-offs allow for increased operational efficiency.
  • 14
    VC4

    VC4

    VC4

    Are you still using Excel sheets for your network inventory management? Or a home-grown system that isn’t that good? Manage and register all your network platforms and vendors in one single network inventory management software solution, with multiple BSS & OSS functionalities – VC4-IMS, now Service2Create (S2C). Available modules within IMS, include: Inventory Module, GIS Module, Leased Line Management Module, IP Management Module, Telephone Module, Integration Module, Reporting & Dashboard Module, Order & Trouble Ticket Module, Impact Analysis Module, Warehouse and Spares Module, which address Workflow Management, Auto Discovery and Network Reconciliation, Service Fulfillment, Single Point of Failure and more. One central system results in one single truth and provides you full control. It allows staff to complete everyday tasks faster than before and in a much smarter way. VC4-IMS has a strong off-the-shelf offering, thus reducing customization costs.
  • 15
    Cerillion BSS/OSS Suite
    Cerillion is a pre-integrated suite of BSS/OSS products for fixed, mobile, cable and multi-service Communications Services Providers (CSPs) worldwide. Built around a common technology framework using industry standards including TM Forum Open APIs, Open Digital Architecture and the 3GPP charging specifications, the product suite is available for modular and end-to-end solution delivery. Cerillion follows a pure product model, with regular six-monthly software releases, delivering incremental benefits through its evergreen software upgrade programme and ensuring customers always have access to the latest product features. The pre-integrated suite uses configuration not customisation to map business rules and processes across the whole BSS/OSS solution, and is designed with a strong focus on user experience, ensuring Cerillion products are intuitive and straightforward to use for an increasingly digital-native customer base.
  • 16
    ZIRA

    ZIRA

    ZIRA

    ZIRA Group offers an integrated Business Support System (BSS) designed to streamline telecom operations, including customer management, order processing, revenue management, and trading. Their AI-powered platform enhances telecom businesses by providing predictive insights, automation, and a flexible modular approach that simplifies the deployment and scaling of operations. ZIRA’s solutions are customizable, providing telecom providers with efficient tools to manage customer experiences, billing, and operations. The platform's low-code features enable telecom companies to adapt swiftly to changing business needs while improving operational efficiency and service delivery.
    Starting Price: $200.00/one-time/user
  • 17
    Aradial

    Aradial

    Aradial Technologies

    For more than 20 years, Aradial Technologies has provided billing, policy control and AAA software to Internet service providers, both large and small. Smaller providers and High-end ISPs with millions of subscribers can easily integrate Aradial into their IT and Network infrastructures. Aradial offers products that open a whole new set of possibilities for ISPs, MNO/MVNO, Hotspots, WISP, LTE, FTTH, Mobile 3G/4G/5G, WIMAX, VOIP, IPTV, ASPs and Wireless LAN. More than 1000+ operators have purchased Aradial in 80 countries. Aradial Convergent Billing software including Prepaid and Postpaid, Subscription billing, ISP Billing, AAA, PCRF, LTE billing, HSS, CRM and PRM. Radius server for ISP, VOIP, DSL/PPPoE/ FTTH, MNO. An adaptation of the Convergent billing and AAA (Diameter & RADIUS) for LTE, LTE HSS, 3G Cellular/Mobile (3GPP, GSM and CDMA2000), PCRF, M2M Billing, etc.
  • 18
    CostGuard

    CostGuard

    IDI Billing Solutions

    The telecom market has changed dramatically over the past decade with mobile devices, over-the-top communication services such as video streaming, the Internet of Things (IoT) and a moderation in demand for traditional voice services, all acting as major industry disruptors. As IoT and 5G become even more prevalent, the complexities of telecom billing and operations will continue to increase. To stay competitive and grow with the market, Communications Service Providers (CSPs) will need to replace legacy billing systems with convergent billing systems that offer greater flexibility and cost-saving efficiencies. With an easy-to-use convergent billing system like CostGuard, you can increase business efficiency by using a single platform for billing, rating, invoicing and collection across all types of customers, markets or service lines. You can also launch brand new products, services and pricing models faster than your competition.
  • 19
    CygNet

    CygNet

    NMSWorks Software

    The trend that has emerged in the last several years is “Customer Centricity”, which has meant a shift from a Resouce-centric paradigm for OSS solutions to a Service centric paradigm with converged Fulfillment and Assurance operations. The CygNet Service Management Platform(SMP) is the foundation for the best-of-breed CygNet Service Fulfillment as well as Service Assurance systems. Based on the sound premise that accurate and up-to-date physical inventory plays a central role in the entire OSS-BSS value chain, the core of the CygNet SMP is the autodiscovery engine that fetches accurate, real-time resource inventory data from the network. The unique value proposition of the CygNet Autodiscovery engine is the built-in correlation algorithms that automatically "stitch" end to end circuits across vendors and technologies and across L1, L2 and L3. This faciltates auto-discovery of services - network-facing services as well as customer- facing services.
  • 20
    Blue Planet
    The Blue Planet Intelligent Automation Portfolio is a comprehensive, open software suite that empowers service providers with deep insights about the network to optimize business processes that span IT and Network functions, accelerating your digital transformation. IT and Network operations are no longer constrained in legacy, manually intensive silos. Blue Planet powers closed-loop automation through multi-domain, multi-layer orchestration combined with inventory federation, analytics, and route optimization and assurance, unlocking network potential and business agility. Working across multi-vendor domains, including Ciena’s domain controlled by Manage, Control and Plan (MCP), Blue Planet intelligent automation enables the delivery of a range of end-to-end services with fast time to market and exceptional performance, at reduced operational costs.
  • 21
    IconWave Radius

    IconWave Radius

    iconwavetech

    A complete end to end OSS/BSS Solution Platform which helps ISP's and telecom operator run their broadband business. The solution helps service providers streamline their operations , automate billing, reduce infrastructure costs and expand business at a faster pace. We believe in working as an extended team to our clients and understand the need of immediate support when needed. Due to no license purchase investments on database and OS , our solution helps reduce capital investments in hardware Infrastructure. Our solution is accessible to teams who are on the field and need instant access to data to perform their duties. Accessibility to data is provided through Mobile Apps. Our well defined processes and guidelines helps in easy and faster migration without hassels. Our solution is highly scaleble which can support million of subscribers from a single instance.
  • 22
    TriOSS

    TriOSS

    Nayatel

    TriOSS is a GPON automation solution to perform user’s creation and service provisioning instantly, in FTTH networks. It saves operational costs in terms of technical man-hours, increases efficiency and drastically reduces provisioning and fault identification time, thus improving quality of service and customer experience. TriOSS acts as a black box that connects with the NMS (Network Management System) to perform its functions on both OLT (Optical Line Terminal) and ONT (Optical Network Terminal). Automated ONT configuration and service provisioning is available in real time as well as one-click configuration method. There are multiple options for Customer data management pertaining to a billing mechanism. You can choose from day-wise or time-dependent crones for implementation of all related functionalities.
  • 23
    Azotel SIMPLer
    The WIB or ‘WISP in a Box’ enables operators to deliver contract based services to their customers/subscribers. Subscribers typically sign a contract for a specific service type and are billed on a regular basis for same e.g. monthly or quarterly. The WIB enables operators to define a broad range of connectivity products, including leased line and high-end dedicated bandwidth. It is therefore ideal for serving the corporate, enterprise, residential and SME markets. The Hosted / SaaS (Software as a Service) category allows operators to access the full suite of SIMPLer functions, without any of the hassles of setting up and maintaining servers. In addition all data is hosted in a secure environment as part of the service with essential backup procedures already in place. It is an ideal approach for many operators, especially those that are starting out.
  • 24
    Optiva BSS Platform
    The Optiva BSS Platform is an end-to-end customer and revenue management solution that monetizes innovative services and delivers a high-quality customer experience. The platform allows operators and MVNOs to utilize real-time billing, charging, and fulfillment to differentiate themselves from the competition and maximize profitability. The suite supports 2G through 5G on a single platform, giving operators the tools they need to deliver a more advanced and personalized user experience cost-effectively. Optiva BSS Platform is a pre-integrated solution that goes beyond traditional billing. It allows for store-front provisioning, monetization, and cross-service promotions to be delivered in real time. It is designed for the cloud and can be deployed in public and private environments, and it delivers rapid launch and lowers TCO. The suite addresses all the monetization requirements of a service provider.
  • 25
    Nokia OSS
    Nokia’s insightful OSS portfolio together with 5G future X network architecture with digital value platforms and Nokia’s expertise puts CSPs in a unique position to demonstrate digital-native behavior and more autonomous decision-making. The new OSS allows moving from independent processes to living and dynamic lifecycle management with closed-loop automated capabilities. It is designed around automation, intelligence, and closed-loop service lifecycle management to deliver an exemplary OSS experience. The journey towards new OSS is a transformational one of the standalone capabilities that come together, the consolidation of the operations with assurance moving from network and service focused to customer and business paradigm and to zero-touch automation The new OSS unifies operations to support next-generation digital services, new value chains, and partner ecosystems.
  • 26
    HPE OSS Fulfillment

    HPE OSS Fulfillment

    Hewlett Packard Enterprise

    HPE OSS Fulfillment is the HPE implementation of service operations factory (SOF) customer onboarding services. It covers the entire fulfillment process stack as defined by the Business Process Framework (eTOM) from the TM Forum—including product catalog-based order management, activation of network and service infrastructure, maintenance of service and resource inventories, and change and configuration management. These efficient fulfillment processes and tools are essential for you to bring new services quickly to the market. It also enhances customer experience through self-service portals and provides superior service delivery and quality. Achieving greater agility, along with reduced complexity and cost of the overall end-to-end fulfillment process, often requires a complete transformation of operations support systems (OSS) to consolidate fragmented tools, processes, and organizations.
  • 27
    Auris

    Auris

    Auris

    Auris provides simple and innovative cloud-based OSS/BSS core digital platforms to Service Providers, enabling them to monetize missed opportunities in the digital economy. A trusted partner since 2002, Auris offers its partners one-stop-shop solutions that enable its clients to focus on their business. Auris combines technology and business knowledge to work as one. Cima Connected Life offers healthcare organizations a ubiquitous platform to manage their patients in the most desired and cost-effective environment, their residential home.
  • 28
    RaptrDXP

    RaptrDXP

    Knot Solutions

    Industry leading cloud BSS digital experience platform for Mobile virtual network operators (MVNO) and communications service providers (CSP). With RaptrDXP™, businesses can now rapidly migrate, extend and modernize with our cloud-native out-of-the-box comprehensive BSS digital stack at a lower TCO. Businesses can now leverage the power of fully pre-configured BSS functionality on the cloud for a unified customer view, improved productivity at lower costs, better CX, and improved TCO as you scale operations for growth. Our cloud-native BSS SaaS offering, built on microservices architecture, offers quick deployment cycles to deliver business-ready digital solutions. MVNOs and CSPs can quickly reach efficiencies of scale by leveraging out-of-the-box BSS modules and functionality to seamlessly support all their growing business and operational needs. Talk to us today or drop us a mail for a no obligation free demo and trial (T&C apply).
  • 29
    Mavenir Digital Enablement (MDE)
    The Mavenir Digital Enablement (MDE) platform helps CSPs innovate freely, respond to market demands quickly, and fully monetize new 5G business models. Mavenir’s Digital Enablement (MDE) is a cloud-native, catalog-driven digital BSS that enables CSPs to easily create new 5G digital offerings or complete the 5G network transformation with charging and mediation functions and can also be used to design a digital marketplace experience, bundling cross-industry partner products and services into unified offerings. MDE is built on a MACH (Microservice, API First, Cloud Native, Headless frontends) architecture that can run as a comprehensive BSS or importantly, as a digital overlay with existing legacy BSS for minimal risk and disruption. BSS digital overlay systems can help CSPs to maximize returns in the 5G era.
  • 30
    HERO

    HERO

    Mobilise

    HERO is a fully customisable app that helps you provide a first-class connectivity solution, delivering outstanding customer experiences. Launch a fully branded, customisable digital app on top of your existing infrastructure. Support your customers throughout their service lifecycle. From onboarding, eKYC, payment processing, subscription management, to in-app eSIM activation. HERO mobile app gives your customers a 360-degree view of their service, anytime, anywhere. Build rich data analytics on user profiles and service consumption from digital channels, the network, and third-party services. A fully branded web portal provides engaging self-care and marketplace capabilities for a consistent omnichannel experience. In-app eSIM activation simplifies your customers mobile service setup to a single tap. eSIM provisioning, comprehensive customer analytics, full-service monitoring and all the right tools needed to manage the whole customer lifecycle are included in HERO.
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