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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Customer Loyalty Software
A customer loyalty software is used to track and manage customer value and engagement information after purchasing a product or service and encourage further sales.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Customer Journey Mapping Tools
Customer journey mapping tools help businesses visualize, understand, and optimize the entire experience a customer has with their brand, from initial awareness to post-purchase interactions. These tools allow businesses to map out the touchpoints where customers interact with the company, track customer emotions, identify pain points, and gather insights to improve customer experience (CX). Features often include drag-and-drop interfaces, integration with CRM systems, real-time data analytics, and collaboration features for cross-functional teams. By leveraging these tools, organizations can create more personalized, efficient, and seamless customer experiences across multiple channels.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Customer Data Platforms (CDP)
Customer Data Platforms (CDPs) are software solutions designed to collect, unify, and manage customer data from various sources across an organization. These platforms aggregate data from different channels such as websites, social media, CRM systems, and purchase history, creating a centralized and comprehensive customer profile. CDPs allow businesses to segment and analyze customer data, enabling more personalized marketing and communication strategies. They also provide real-time data integration, ensuring that customer information is always up-to-date and accessible for decision-making. By leveraging CDPs, companies can enhance customer experiences, improve targeting, and drive better business outcomes.
CRM Software
CRM software is a type of software that businesses use to manage and analyze customer interactions and data. It helps businesses improve customer service by tracking customer information, analyzing trends, and providing customized communications for customers. CRM software also helps organizations to manage sales leads, track contacts, and automate certain customer-facing activities. Many CRM solutions offer automated workflows that streamline processes such as marketing campaigns and customer onboarding.
Customer Experience Software
Customer experience software helps businesses manage and enhance interactions with their customers across various touchpoints, ensuring a seamless and positive experience. It provides tools for tracking customer feedback, monitoring engagement, and analyzing behavior to improve customer satisfaction and loyalty. The software often includes features like customer surveys, analytics dashboards, and automation to streamline communication and personalize experiences. By gaining insights into customer preferences and pain points, businesses can tailor their services and improve overall customer journeys. Ultimately, customer experience software enables organizations to build stronger relationships, increase retention, and drive growth by focusing on customer-centric strategies.
Customer Training Software
Customer training software, also referred to as customer education software or customer LMS, enables organizations to train and educate their clients and customers about a company's products and services. Customer training software enhances customer experience and improves customer success in order to increase customer retention and satisfaction, and reduce support requests.
Customer Intelligence Platforms
Customer intelligence platforms are designed to help organizations better understand their customers. These systems collect and analyze large amounts of data in order to provide insights about customer trends, preferences, pain points, and behaviors. They are created to provide information that can be used to inform decisions such as product development, marketing strategy, customer support, and pricing. Customer intelligence platforms can also be used for personalization purposes to create unique experiences for customers.
Customs Compliance Software
Customs compliance software helps businesses manage and automate the complex processes involved in importing and exporting goods across international borders. It ensures adherence to customs regulations, tariff classifications, documentation requirements, and trade agreements to minimize delays, fines, and penalties. The software typically includes features such as automated customs declarations, product classification, duty and tax calculation, risk assessment, and audit trails. Integration with shipping, ERP, and logistics systems enables seamless data exchange and real-time tracking of shipments. Customs compliance software is essential for importers, exporters, freight forwarders, and customs brokers aiming to streamline global trade operations and maintain regulatory compliance.
Customer Segmentation Software
Customer segmentation tools, also known as user segmentation or audience segmentation tools, enable companies to segment their users or customers into different groups.
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29 Products for "customer" with 2 filters applied:

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  • 1
    Clear Linux OS

    Clear Linux OS

    Clear Linux Project

    Clear Linux OS is an open source, rolling release Linux distribution optimized for performance and security, from the Cloud to the Edge, designed for customization, and manageability. Operate without any custom configuration, for example, a generic host with an empty /etc directory. Stateless systems strictly separate the OS configuration, the per-system configuration, and the VT user-data stored on that system. Designed so that the user is able to quickly and easily manage their custom...
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  • 2
    Gentoo

    Gentoo

    Gentoo Foundation

    Gentoo is a free operating system based on Linux that can be automatically optimized and customized for just about any application or need. Extreme configurability, performance, and a top-notch user and developer community are all hallmarks of the Gentoo experience. Thanks to a technology called Portage, Gentoo can become an ideal secure server, development workstation, professional desktop, gaming system, embedded solution, or something else, whatever you need it to be. Because of its near...
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  • 3
    crDroid

    crDroid

    crDroid

    Improve the performance, reliability and customizability of your Android device. With crDroid you get lots of customization options not compromising on performance or security. Customize what icons you see as well as effects and number of QS rows and columns. Choose from gesture nav or old school nav buttons as well as customize what your hardware buttons do. Your lockscreen is what your friends will see first, so impress them from the beginning. Your phone, your style... Set...
    2 Ratings
    Starting Price: Free
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  • 4
    Netrunner

    Netrunner

    Netrunner

    The standard version ships with a full set of pre-installed software for everyday usage and is based on Debian. The Core version is a slimmed down version based on Debian Stable and allows you to build up your own system or run it on low-spec hardware like arm-boards. Netrunner is using KDE Plasma and tuning it to be as snappy and responsive as possible. Netrunner ships several Window- and Desktop-Themes to choose from, so you can start customizing right away. For most of our Window Themes, we...
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  • 5
    BunsenLabs Linux
    .... Assortment of harmonising GTK2/3 themes, wallpapers and conky configurations. Various configuration and application utilities to maintain this system. Additional desktop-, multimedia- and hardware-related packages come pre-installed to offer a better “out-of-the-box” experience. There is no limit to customization. We offer combined live-CD and installation media for the Debian amd64 (x86-64) architectures and i386 (i686) architectures.
    2 Ratings
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  • 6
    IBM AIX
    For over three decades, our customers have trusted AIX to run their most mission critical applications. As we enter a new era, AIX will continue to drive innovation with hybrid cloud and open source capabilities helping customers build and deploy modern applications in a secure and resilient environment. Enterprises need infrastructure that is secure, highly available and adaptable to meet changing business demands. AIX®️ on Power Systems delivers these capabilities and more...
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  • 7
    Mobian

    Mobian

    Mobian

    Mobian aims to integrate the standard Debian distribution with the Phone Shell (phosh) project in a package that works on certain mobile phones, such as the Pinephone. Over time, the idea is to minimize the Mobian specific pieces by “upstreaming” customization to the original projects. Mobian comes with Phosh, the Phone Shell by Purism. It is based on well known modern Gnome technology like GTK, GSettings and DBus running on a wlroots based wayland compositor called phoc. Mobian aims...
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  • 8
    PLD Linux

    PLD Linux

    PLD Linux

    PLD is a free, RPM-based Linux distribution, created in 1998, aimed at the more advanced users and administrators, who accept the tradeoffs of using a system, that might require manual tweaking in exchange for much flexibility. Simultaneous availability for a wide variety of architectures and a non-conservative approach to RPM usage provides our users with a consistent environment on almost all available architectures.
    Starting Price: Free
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  • 9
    OcNOS

    OcNOS

    IP Infusion

    ... and validated in thousands of diverse customer networks. OcNOS provides industry standard CLI, supports all standard MIBs and other standard operation and management tools. Its integrated centralized management and provisioning layer allows for transaction-based configuration and device feature modelling. The management layer has support for Netconf, REST APIs besides custom CLI generation capability. This allows an OcNOS system to be configured, managed and controlled by Network Management System.
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  • 10
    SparkyLinux

    SparkyLinux

    SparkyLinux

    SparkyLinux is a GNU/Linux distribution created on the top of Debian GNU/Linux operating system. Sparky is fast, lightweight and fully customizable OS which offers a few versions for different users and different tasks, such as fully featured OS with a lightweight desktop environment, which works out of the box and contain a selection of pre installed common use software for home users. MinimalGUI with Openbox window manager preinstalled only with basic software installed for users whose...
    1 Rating
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  • 11
    SUSE Linux Enterprise Desktop
    ..., email client, collaboration tools – all required to enable employees’ productivity. Security features, such as application security system, integrated VPN and antivirus tools, deliver bullet-proof security and protection against virus and malware attacks. Comes with enterprise-grade support and maintenance services from SUSE. Provides users a high degree of customization to meet their business requirements.
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  • 12
    Rocky Linux

    Rocky Linux

    Ctrl IQ, Inc.

    CIQ empowers people to do amazing things by providing innovative and stable software infrastructure solutions for all computing needs. From the base operating system, through containers, orchestration, provisioning, computing, and cloud applications, CIQ works with every part of the technology stack to drive solutions for customers and communities with stable, scalable, secure production environments. CIQ is the founding support and services partner of Rocky Linux, and the creator of the next...
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  • 13
    Salix

    Salix

    Salix

    ... environment and a complete selection of applications that matches the respective environment, always following the "one application per task" rationale. Only the minimum essentials for a console system to start are included. A graphical environment is not provided. This is ideal if you are an experienced user and want to customize your installation for any specific purpose, such as a web server, file server etc.
    Starting Price: Free
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  • 14
    openSUSE MicroOS
    ... is that the offline image has an installer. Raw and self-install allows for customization via combustion or manually in the image after it is written to the disk. There is an option for a real-time kernel. Try MicroOS in VMs running on either Xen or KVM. Using a Raspberry Pi or other system-on-chip hardware may use the preconfigured image together with the combustion functionality for the boot process.
    Starting Price: Free
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  • 15
    Nothing OS

    Nothing OS

    Nothing

    Nothing OS is a custom user interface based on Android 12. It was developed by Nothing, a technology company founded by Carl Pei, the former co-founder of OnePlus. Nothing OS is designed to be simple, clean, and clutter-free. It features a unique design language called "Glyph Interface," which uses LED lights to provide notifications and status information. Nothing OS also includes a number of other features, such as a new font, a new weather app, and a new launcher. Here are some of the key...
    1 Rating
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  • 16
    Fedora CoreOS

    Fedora CoreOS

    Fedora Project

    ... will interact with stream metadata. While Fedora CoreOS does automatic in-place updates, it is generally a good practice to start provisioning new machines from the latest images. Fedora CoreOS does not have a separate install disk. Instead, every instance starts from a generic disk image which is customized on first boot via Ignition. Everything included is open source and free software, not only is it available at no cost to you, but you can share, remix, and modify.
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  • 17
    PCLinuxOS

    PCLinuxOS

    PCLinuxOS

    PCLinuxOS is a free easy to use Linux-based Operating System for x86_64 desktops or laptops. PCLinuxOS is distributed as a LiveCD/DVD/USB ISO image, and can also be installed to your computer. The LiveCD/DVD/USB mode lets you try PCLInuxOS without making any changes to your computer. If you like it, you can install the operating system to your hard drive. Locally installed versions of PCLinuxOS utilize the Advanced Packaging Tool (or APT), a package management system (originally from the...
    2 Ratings
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  • 18
    HPE OpenVMS

    HPE OpenVMS

    Hewlett Packard Enterprise

    With HPE OpenVMS, get a platform that is proven to deliver. OpenVMS is a general-purpose, multi-user Operating system that offers immunity to both planned and unplanned downtime with proven continuous computing, including disaster-tolerant, multisite clusters at an open system price. While most enterprise IT environments measure uptime in days or weeks, OpenVMS customers characterize uptime in terms of years. You can depend on OpenVMS for uncompromising reliability, availability, scalability...
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  • 19
    Wind River Linux

    Wind River Linux

    Wind River Systems

    Wind River Linux enables you to build and deploy secure Linux-based devices and systems without the risk and development efforts associated with roll-your-own (RYO) in-house efforts. Let Wind River keep your code base up to date, track and fix defects, apply security patches, customize your runtime to adhere to strict market specifications and certifications, facilitate your IP and export compliance, and significantly reduce your costs. Accelerate time-to-market by getting started today...
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  • 20
    VyOS

    VyOS

    VyOS Networks

    ... access networks so that the many, not the few, benefit from building solutions without limitations and prohibitive fees. We do this as VyOS through our open source software and virtual platforms. Stateful firewalls, zone-based firewall, all types of source and destination NAT (one to one, one to many, many to many). The entire codebase and build toolchain are available to everyone for auditing, building customized images and contributing.
    Starting Price: $1000
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  • 21
    Minoca OS
    .... Hardware layer API allows for a single unified kernel, even on ARM. No need to maintain a separate kernel fork. A unified power management architecture allows for smarter power management decisions, leading to better device battery life. Fewer background tasks and wake-ups from idle means machines can reach deeper idle states and save even more power. Proprietary and non-GPL source licenses are available, keeping options open for your customers and end users.
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  • 22
    Pop!_OS

    Pop!_OS

    System76

    ... and touchpad gestures, or race along a minimalist track from behind the wheel of a revving keyboard. With a variety of both mouse-driven and keyboard-driven customizations, you’re empowered to navigate your workflow the way you’ve always wanted. Pop!_OS uses auto-tiling for the same reason that people hire assistants: Organizing your work is incredibly time-consuming. Sure, you could still move, resize, and arrange windows yourself, but why spend the time when your OS does it for you?
    1 Rating
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  • 23
    NVIDIA Cumulus Linux

    NVIDIA Cumulus Linux

    NVIDIA Networking

    Reduce complexities and benefit from complete interoperability across your entire data center with Linux. Get additional levels of security, exclusive to Cumulus Linux, in addition to industry-standard security features. Use the existing Linux-based management tools and talent, and benefit from the ability to assign more switches per engineer. Easily leverage native integration and best-of-breed tools for automation, monitoring, analytics, and more. Run multiple network paths without the...
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  • 24
    Rocket EOS 360
    Simply providing access to reports and data on the mainframe is no longer enough for today’s stakeholders. Your users, whether they’re employees, partners, or customers, increasingly expect a more modern digital experience and efficient workflows. And with more regulation and restrictions across the world impacting data security, you’re expected to protect all data, regardless of platform. Rocket® EOS 360 integrates with mainframe environments to capture output from applications, manage...
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  • 25
    Kali Linux
    ... devices, Docker, ARM, Amazon Web Services, Windows Subsystem for Linux, Virtual Machine, bare metal, and others are all available. With the use of metapackages, optimized for the specific tasks of a security professional, and a highly accessible and well documented ISO customization process, it's always easy to generate an optimized version of Kali for your specific needs. Whether you are a seasoned veteran or a novice, our documentation will have all the information you will need to know.
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  • 26
    CloudLinux

    CloudLinux

    CloudLinux

    .... Secure the unsupported versions of PHP where, vulnerabilities, even if discovered, are not patched by the PHP.net community. Multiply the number of users on a more stable server with Cloudlinux OS and manage any resources limits for each customer. Troubleshooting performance problems with Detailed information on system bottlenecks, slow database queries, functions, or external calls.
    Starting Price: $7 per server per month
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  • 27
    Unraid

    Unraid

    Unraid

    Unraid OS allows you to have ultimate control over your data, media, applications, and desktops, using just about any combination of hardware. Video producers, streamers with extensive video libraries, media editors, photographers, musicians, and music collectors use Unraid to reduce their initial costs. Start with as few as two drives and scale using one or more drives at a time. Gamers who also have media servers and like to build their own custom systems use Unraid to do everything without...
    Starting Price: $59 one-time payment
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  • 28
    ToyStack Virtual OS

    ToyStack Virtual OS

    ToyStack Virtual OS

    ToyStack Virtual OS redefines virtual desktops with a secure, scalable cloud-based OS accessible through any browser. Its agentless design eliminates traditional software installations, cutting costs and enabling seamless, global workspace access. Built with enterprise-grade security, it features MFA, encryption, AI-driven threat detection, and compliance with ISO and SOC standards. ToyStack supports Windows, Linux, and custom OS, managed via a centralized Control Tower for real...
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  • 29
    Famoco OS
    ... of components like NFC antennas, biometric modules, and secure elements. The user interface can be customized to enforce business-ready policies, lock down settings, and tailor navigation. The OS includes Safeguard, an alternative to Google Play Integrity, to assess device integrity and ensure applications run in secure conditions. Extended APIs support communication with secure elements, biometric modules, printers, and MRZ reading capabilities.
    Starting Price: Free
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