Best IT Management Software in Africa - Page 16
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Compare the Top IT Management Software in Africa as of November 2025 - Page 16
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1
ProProfs Help Desk
ProProfs
ProProfs Help Desk has been developed to cater to the ever-growing needs of the customer service industry. This tool enables agents to track user queries and requests effectively. This kind of issue tracking leads to faster ticket resolution. ProProfs Help Desk is a cloud-based ticketing system; best known for its “shared inbox” feature. Agents can view, access, and assign tickets to the concerned individual or, team while working on the collaborative email-like interface. Besides, managers can prioritize, label, and mark tickets that demand immediate attention and resolution. They can set up workflow rules around filters, priorities, and service level agreements.">
Starting Price: $15 per user per month -
2
TrueCommerce
TrueCommerce
TrueCommerce is the only electronic data interchange (EDI) provider that offers a true one-stop shopping solution for EDI compliance. Affordable, robust, and easy-to-use, TrueCommerce EDI Solution streamlines order processing, reduces manual data-entry errors, and increases employee productivity. The company's core software product, TrueCommerce EDI Transaction Manager, supports any trading partner using ANSI ASC X12 EDI standards and converts business documents (e.g. purchase orders and invoices) into an EDI-compliant format. -
3
Telnyx
Telnyx
See how the developer friendly Telnyx API can transform your business communications. Telnyx is an all-in-one communication platform designed to be tailored exactly to your needs. We created our network with real-time communications in mind so we can deliver quality calls, messaging, and data around the world. Easily build reliable messaging with our SMS API. Keep your data safe by setting up two-factor authentication using SMS or voice codes. Plug and play your VoIP setup in minutes and get carrier-grade voice with elastic SIP trunks. Our cloud-agnostic approach means you can rest easy knowing you are protecting in case of a network failure. With Telnyx deploy communications exactly to specifications. -
4
Better Stack
Better Stack
Better Stack is a unified observability tool that helps you ship better software, faster. Schedule on-call rotations, receive actionable alerts, and resolve incidents with ease. Better Stack brings together incident management, uptime monitoring, status pages, log management, and infrastructure monitoring – all in one place. Built for speed and scale, it combines multiple monitoring and alerting workflows into a single, powerful interface that boosts visibility and slashes response times. Key features include an OpenTelemetry-native Kubernetes collector powered by eBPF, real-time alerting, and collaborative dashboards. Under the hood, Better Stack runs on ClickHouse, enabling lightning-fast queries and scalable ingestion across high-cardinality datasets. You can visualize your entire stack, turn all your logs into structured data, and query everything with SQL – as if it were a single database. Seamlessly integrates into your workflow with 100+ integrations.Starting Price: $29 per month -
5
ShareCRF
ShareCRF
Create, in a few hours, an eCRF that is as easy to use as a paper one, and avoid the biggest headaches in data collection in Pre-authorisation and Post-authorisation studies of your medical device. Incorporate an EDC that is highly flexible when creating the eCRF, this will allow you to meet the needs of any kind of study. Save tons of time in the management and monitoring of the study with the management and monitoring tools included in the EDC. Use a validated system with all the security guarantees that give trust to the sponsor and allow the collection of quality data. Don’t wait until the analysis phase to discover mistakes in the data or you will end up chasing down investigators to correct them. Prevent the process of creation of an eCRF from being long and complex.Starting Price: $500/month -
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Appvia Wayfinder
Appvia
Appvia Wayfinder is a trusted infrastructure operations platform designed to increase developer velocity. It enables platform teams to operate at scale by providing self-service guardrails for standardisation. Supporting integration with AWS, Azure, and more, Wayfinder offers self-service provisioning of environments and cloud resources using a catalogue of manageable Terraform modules. Its built-in principles of isolation and least privilege ensure secure default configurations, while granting fine-grained control to platform teams over underlying CRDs. It offers centralized control and visibility over clusters, apps, and cloud resources across various clouds. Additionally, Wayfinder's cloud automation capability supports safe deployments and upgrades through the use of ephemeral clusters and namespaces. Choose Appvia Wayfinder for streamlined, secure, and efficient infrastructure management.Starting Price: $0.035 US per vcpu per hour -
7
Ideals Virtual Data Room
Ideals Virtual Data Room
Since 2008, Ideals has transformed the virtual data room market by introducing transparent pricing, an intuitive platform, and exceptional customer care. These factors have made the company the fastest-growing VDR provider, trusted by 1 million users globally, including investment bankers, advisors, real estate professionals, and public institutions. Ideals’ top priority is to offer an effortless experience. As a result, the company has been independently rated on G2 as the best product and service for four consecutive years. Their continuous innovation and commitment to meeting customer needs ensure they remain at the forefront of the industry, setting the standard for virtual data room solutions. This dedication to excellence has solidified Ideals’ reputation as a reliable and trusted partner in the VDR market. -
8
Datadog
Datadog
Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. Our SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.Starting Price: $15.00/host/month -
9
Avast Business Hub
Avast
The Business Hub is an integrated, cloud-based security platform for businesses and IT service providers to manage all Avast Business solutions deployed in their networks. It provides real-time visibility of threats, comprehensive reporting, and management capabilities, all from a single pane of glass. Formerly known as CloudCare, the Business Hub is an easy-to-use cloud security platform with a refreshing new UI.Starting Price: $36.99 -
10
MDaemon Email Server
MDaemon Technologies
The MDaemon Email Server was one of the first Microsoft Exchange alternatives offered to businesses around the world. It has been developed with the ongoing input from IT professionals seeking an easy-to-use, reliable, and secure mail server that does not require expensive administration or impose high per-user costs. It simplifies messaging and collaboration with a focus on security and privacy, an intuitive, user-friendly web mail design and by offering administrators Mobile Device Management, Business Instant Messaging, Document Sharing, and other enterprise-class features that can be managed with minimal support. MDaemon Email Server supports IMAP, SMTP, and POP3 protocols, and features include: integrated webmail with IM and document sharing, Outlook support, compromised password alerts, color-coded log files for quick and easy troubleshooting, customizable email policy setting to fit your unique network environment, Mobile Device Management, Account Hijack Detection, and more.Starting Price: $360 per year -
11
ALVAO's comprehensive ITSM platform integrates Service Desk and IT Asset Management, simplifying daily IT operations with digital workflows and no-code automation for incident, problem, change, and release management, as well as IT asset tracking. Data-driven insights enable process improvement and updated asset data will help you to reveal the potential for cost savings. Additionally, ALVAO's unique license model allows you to extend these capabilities to other departments at no extra cost, maximizing your software investment and reducing cost.Starting Price: $3.00/user
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12
SpinOne
Spin.AI
SpinOne is an all-in-one, SaaS security platform that protects SaaS data for mission-critical SaaS applications, including Google Workplace, Microsoft 365, Salesforce and Slack, by delivering full visibility and fast incident response. It eliminates fundamental security and management challenges associated with protecting SaaS data by reducing the risk of data leak and data loss, saving time for SecOps teams through automation, reducing downtime and recovery costs from ransomware attacks, and improving compliance. SpinOne solutions include: -SaaS Backup & Recovery -SaaS Ransomware Detection & Response -SaaS Data Leak Prevention & Data Loss Protection -SaaS Security Posture Management SpinOne also integrates with popular business apps – Jira, ServiceNow, DataDog, Splunk, Slack, and Teams – to help you save time and reduce manual workloads. Exciting News: Spin.AI recognized as a Strong Performer in The Forrester Wave™: SaaS Security Posture Management, Q4 2023 Report. -
13
Heroku
Salesforce
Heroku is a cloud platform that lets companies build, deliver, monitor and scale apps — we're the fastest way to go from idea to URL, bypassing all those infrastructure headaches. “There’s an app for that” – only a few years ago a catchy marketing campaign introduced the world to a new relationship with the mobile phone. Now, apps have become a way of life for most of us. Whether mobile or web, apps and their underlying APIs are how we manage our lives, make purchases, socialize, stay informed, and interact with customers. An app starts impacting the world when customers start interacting with it. Getting apps out in the wild, out onto the Internet quickly, and iterating, fast, is what can make or break companies. Heroku focuses relentlessly on apps and the developer experience around apps. Heroku lets companies of all sizes embrace the value of apps, not the distraction of hardware, nor the distraction of servers - virtual or otherwise.Starting Price: $7.00 per user per month -
14
HeadSpin
HeadSpin
HeadSpin’s global device cloud enables mobile and browser testing on thousands of SIM-enabled devices deployed in 100+ locations on real carrier and WiFi networks around the globe. No emulation or simulation—ever. No SDK required. The HeadSpin Appliance provides a secure, portable, temperature-controlled enclosure for a wide variety of compatible devices, and allows RF access to the local WiFi or carrier network. Deploy on-prem, in the cloud, or anywhere. From code and packet analysis to machine learning and computer vision techniques that surface unique audio, video, voice, streaming, page content, MOS, and other quality of experience metrics, HeadSpin gives you the data and AI-powered insights you need to assure flawless digital experiences for your users. Delve deep into client-side performance to troubleshoot crashes, errors, SDK bloat, and system resource issues.Starting Price: $30 per month -
15
iCloud
Apple
See your photos, files, notes, and more across all your devices. They’re safe, up to date, and available wherever you are. If you lose a device, use Find My iPhone on iCloud.com to locate it, turn on Lost Mode, or erase it remotely. Securely store your files in iCloud Drive so you can share them with friends and colleagues. Add or edit photos and videos on one device, see them on all your devices. -
16
Okta
Okta
One platform, infinite ways to connect to your employees and customers. Build auth into any app. Create secure, delightful experiences quickly by offloading customer identity management to Okta. Get security, scalability, reliability, and flexibility by combining Okta’s Customer Identity products to build the stack you need. Protect and enable your employees, contractors, and partners. Secure your employees—wherever they are—with Okta’s workforce identity solutions. Get the tools to secure and automate cloud journeys, with full support for hybrid environments along the way. Companies around the world trust Okta with their workforce identity. -
17
Channable
Channable
We help more than 8,000 global companies including Samsung, Deloitte, Decathlon, Vodafone, TUI, and more, to grow their online sales, boost their ROI, and create a more efficient way to manage their product data using one single source of truth. Channable helps you utilize built-in feed templates for over 2,500 price comparison websites, affiliate platforms, and marketplaces – and generate ads for Microsoft Advertising, Google Ads, and more. Channable is the perfect tool for any kind of feed- based advertising. Users are eCommerce retailers, marketing agencies, travel advertisers, recruitment agencies & everyone else with a data feed.Starting Price: $39 per month -
18
Geo Targetly
Geo Targetly, s.r.o.
Geo Targetly empowers global businesses to boost conversions and enhance user experiences with advanced geo targeting. Starting at just $9/month, access all features in one powerful bundle. Effortlessly deploy location-based tools like geo redirects, popups, links, and dynamic content to personalize user journeys. Redirect your audience to location-specific pages or variants tailored to their location. Show relevant text, images, or videos to maximize engagement and conversions. Leverage geolocation data, including country, state, and city, for advanced customizations such as form auto-filling or map centering. Perfect for multi-location and multilingual businesses, Geo Targetly simplifies localization and personalization with easy integration and no coding required. Enhance your website today with cutting-edge geo targeting tools designed to connect you with your audience like never before.Starting Price: $9 per month -
19
pCloud
pCloud
pCloud is a cloud-based digital asset management platform and cloud storage that provides access to all your digital content including images, video, audio, docs, and more- anytime, anywhere, on any device. Keep all of your important files safe and centralized in one place. You can share with team members, clients, etc. across the globe and give them controlled access and permissions to your digital library. It has a user-friendly interface that clearly shows where everything is located and what it does. The software is available for multiple platforms – iOS and Android devices, Mac, Windows, and Linux. pCloud's latest feature Branded links allows you to customize download links with your brand's style and logo. More than 16 million users trust us with their data. You can test pCloud with a FREE account with up to 10GB of storage space.Starting Price: € 4.99 /mo -
20
Malwarebytes
Malwarebytes
Crushes cyberthreats. Restores confidence. Traditional antivirus simply doesn't cut it anymore. Malwarebytes crushes the latest threats before others even recognize they exist. We block viruses, malware, malicious websites, ransomware, and hackers that traditional antivirus isn't smart enough to stop. Our cutting-edge protection and response solutions are used by organizations of all sizes around the world. Traditional antivirus fails because it’s slow to react to new threats. And, well, because it’s “dumb.” We use layers of technology like anomaly detection (a cool sort of artificial intelligence), behavior matching, and application hardening to crush malware that hasn’t even been seen before. Alright, so not really like traditional antivirus. Premium protection and privacy for your home computers and devices. Enterprise-grade protection and remediation for organizations large and small.Starting Price: $47.22 per user per year -
21
Distant Desktop
Distant Desktop Software
The free remote desktop software for business and personal use. With Distant Desktop you can access and manage computers from anywhere in the world. No installation or registration required. Everything is extremely simple: download the application to your computer and to the computer you intend to control. Write down your unique ID and password and use this data to establish a remote desktop connection. While working you can send and receive the text messages from your remote partner. Just write to integrated chat window. Use a microphone and speakers, or a headset for voice communication. The Demonstration mode is another way to use our remote desktop software. In this mode you allow remote access to your desktop, but the ability to control your PC is disabled. The users are allowed to see your actions, talk to you, or send messages to chat. This mode is ideal for distance education, training or presenting your digital products. -
22
Backblaze
Backblaze
Backblaze Business Backup protects your data while providing your IT team with tools needed to manage your company's data resources. $6/month unlimited data backup. Save money & put your mind at ease. On iPhone & iPad as well as Android devices. Backblaze makes it easy to access all your backed-up files or files on B2 Cloud Storage. You can share a photo on Facebook. Preview a Word Doc. Listen to a song. Backblaze ties into the power of your iPhone & iPad or Android device to open almost any downloaded file with the app of your choice. You are in control. Your files are organized just as they are on your computer. Download any of them (up to 5GB in size). You'll be able to see and/or hear all the file types your device knows how to present. Backblaze is a great way to backup all your files to the cloud. It's automatic. It's easy. And your computer will thank you.Starting Price: $6.00 per month -
23
V2 Cloud
V2 Cloud Solutions
V2 Cloud offers powerful, secure, and fully managed virtual desktops accessible from anywhere. Our platform is purpose-built for Independent Software Vendors, Managed Service Providers, IT professionals, and business owners looking to streamline operations, improve security, and scale efficiently. With V2 Cloud, you can easily start your desktops and apps in the cloud, enabling secure remote work from anywhere. Plus, you can access fully managed IT services, proactive security, and responsive support to scale effortlessly. Get the business resiliency you need! Boost your performance with the GPU-enhanced virtual machine and start working with heavy applications without crashes. Enjoy fast and professional support with global multilingual support. Discover how simple and cost-effective desktop virtualization can be with V2 Cloud. Try it today!Starting Price: $40 per month -
24
Obkio
Obkio
Network Performance Monitoring Made Easy. Obkio is a simple Network Monitoring and Troubleshooting SaaS solution that allows users to continuously monitor the health of their network and core business applications to improve the end-user experience. The innovative software application identifies the causes of intermittent network, VoIP, video, and applications slowdown in seconds and collect information to quickly troubleshoot problems before they affect your end-users. Deploy network monitoring Agents at strategic locations in a company's offices or network destinations such as data sites, remote sites, external client sites, or public or private clouds to continuously monitor performance using synthetic traffic exchanged every 500ms. Obkio's Agents give you a 360-degree overview of your network by measuring the network metrics like matter most (jitter, latency, packet loss, VoIP quality), and alerting you of any performance degradation.Starting Price: $399 per month -
25
SKUDONET
SKUDONET
SKUDONET Enterprise Edition is an Application Delivery and Security Platform built on Linux Debian 12.5 LTS for critical enterprise environments. Formerly known as Zevenet, it provides advanced L4/L7 load balancing, integrated WAF, TLS management with Let’s Encrypt and wildcard support, and protocol-aware traffic inspection across on-premises, hybrid, or cloud deployments, including SkudoCloud SaaS. A free trial is available for evaluation on the SKUDONET website. Key Features & Benefits: • High Availability: Clustering and failover to minimize downtime. • Advanced Security: WAF, L7 filtering, DoS protection, TLS with Let’s Encrypt and wildcard support. • Scalability: Optimized for high-throughput workloads with multi-core processing and efficient packet handling. • Traffic Control: Session persistence, custom routing rules, and granular L4/L7 inspection. • Centralized Management: Unified dashboard for configuration, monitoring, and policy automation.Starting Price: $1736/year/appliance -
26
Ionic
Drifty
The Ionic Platform allows you to bring your apps to market faster with an integrated app platform built on the leading cross-platform mobile SDK. Build, secure, and deliver new mobile apps—and transform existing ones—across iOS, Android, and Web platforms from a single codebase. Full scalability—Grow from prototype to production to enterprise-scale, without having to think about capacity, reliability, or performance. Better apps, everywhere—Slash your development time and costs with a platform that lets you write once and deploy anywhere—iOS, Android, and Web. The core of the Ionic development experience is Ionic Capacitor, a cross platform native runtime that runs equally well on native iOS and Android mobile devices, as well as any web browser. The big difference is that, unlike traditional native development or cross-platform approaches, the UI of a Capacitor app runs primarily in the browser.Starting Price: Free -
27
Jira Service Management
Atlassian
Jira Service Management (formerly Jira Service Desk) empowers Dev and Ops teams to collaborate at high-velocity, so they can respond to business changes and deliver great customer and employee service experiences fast. Tune Jira Service Management to meet your unique needs. Empower every team, from IT to HR to legal, to set up a service desk quickly and continuously adapt at scale. Deliver great service experiences fast - without the complexity of traditional ITSM solutions. Track work across the enterprise through an open, collaborative platform. Link issues across Jira and ingest data from other software development tools, so your IT support and operations teams have richer contextual information to rapidly respond to requests, incidents, and changes. Deliver more customer impact while managing risk. Accelerate critical development work, eliminate toil, and deploy changes with ease, with a complete audit trail for every change.Starting Price: $20 per user per month -
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Opsgenie
Atlassian
Stay aware and in control of all Dev and Ops incidents. Notify the right people, reduce response time, and avoid alert fatigue. Opsgenie is a modern incident management platform that ensures critical incidents are never missed, and actions are taken by the right people in the shortest possible time. Opsgenie receives alerts from your monitoring systems and custom applications and categorizes each alert based on importance and timing. On-call schedules ensure the right people are notified through multiple communication channels including voice calls, email, SMS, and push messages on mobile devices. If an alert is not acknowledged, Opsgenie automatically escalates it, ensuring the incident gets the needed attention. Sign up for an instant free trial.Starting Price: $9 per user per month -
29
ArcTitan
TitanHQ
ArcTitan is an email archiving and email data protection (EDP) solution allowing users to securely archive emails and simply retrieve them. ArcTitan is compliant, fast, secure, and M365 friendly. You can Save up to 75% of email storage space and costs with lightning fast search and retrieval. Significantly enhances Microsoft 365 email Search and Storage functionality with cost and time savings. With ArcTitan, our Cloud-Based Archiving Solution, users can fully offload their email storage requirements to the cloud. Email Archiving provides businesses with unlimited archiving of both inbound and outbound mail, as well as attachments, folders, calendar entries and contacts. The main features of our business email archiving solution include lightning fast search and retrieval, ultimate scalability, and full compliance with GDPR, eDiscovery, Sarbanes–Oxley, HIPPA, and other legislation for e-discovery, retention and audit. Book a demo today. -
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Invicti
Invicti Security
Application security is noisy and overly complicated. The good news: you can relieve that unnecessary noise and dramatically reduce your risk of attacks with Invicti. Keeping up with security is more manageable with accurate, automated testing that scales as your needs shift and grow. That's where Invicti shines. With a leading dynamic application security testing solution (DAST), Invicti helps teams automate security tasks and save hundreds of hours each month by identifying the vulnerabilities that really matter. Combining dynamic with interactive testing (DAST + IAST) and software composition analysis (SCA), Invicti scans every corner of an app to find what other tools miss. With asset discovery, it's easier to discover all web assets — even ones that are lost, forgotten, or created by rogue departments. Through tried-and-true methods, Invicti helps DevSecOps teams get ahead of their workloads to hit critical deadlines, improve processes, and communicate more effectively.