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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
View more categories (20) for "custom"
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Now Commerce
Now Commerce
Now Commerce is a web-based B2B eCommerce portal with built-in QuickBooks integration. It allows wholesalers, manufacturers, and distributors to manage orders from their wholesale accounts and other B2B customers from a single web-based dashboard. As orders come in, they're added to QuickBooks automatically, eliminating you manual order entry workload. Now Commerce is compatible with both QuickBooks Desktop and QuickBooks Online. Modules can be used standalone or combined to create...">
Starting Price: $150-$280/m after free trial -
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Pepperi
Advantive
The #1 B2B sales platform for medium, large and enterprise consumer goods manufacturers and distributors. Pepperi is a comprehensive, unified commerce platform to manage all aspects of your B2B sales. We combine a B2B eCommerce storefront, sales rep app for mobile order-taking (iOS/Android), Trade Promotions module, Retail Execution, Route Accounting / DSD & Inside Sales - in ONE UNIFIED cloud-based platform that runs online and offline to maximize in-person and online B2B...">
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FieldPie
FieldPie
FieldPie is a versatile, cloud-based software platform designed to grow your business and streamline field operations. Trusted by businesses of all sizes, FieldPie empowers you to increase revenue, digitize field operations, enhance productivity, reduce costs, and deliver an exceptional customer experience. All-in-One Power for Field Management: FieldPie integrates everything you need in one place: scheduling, task assignment, real-time communication, inventory tracking, digital forms...Starting Price: $19 per user per month -
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Repfabric
Repfabric
Repfabric is a customer relationship management (CRM) software designed specifically for multi-line sales teams (i.e. reps, distributors, wholesalers, dealers, and manufacturers). It streamlines and simplifies the sales process by providing deep integration with email, contacts, calendars, and deal tracking. The platform enables users to track commissions from CRM to sale, make updates directly from mobile devices, and document sales calls using voice-to-text features. In addition... -
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Resco Field Sales+
Resco
Resco Field Sales+ is a no-code mobile solution designed to help sales teams manage customer data, track opportunities, and streamline order processing, all while on the move. Tailored for industries like retail, manufacturing, and professional services, it ensures your team can work efficiently both online and offline. With offline functionality and secure data synchronization, your team can access and update customer information, orders, and reports—even in remote or low...Starting Price: $55/month per user -
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SCRMpro
Sphinx Worldbiz
Sphinx’s indigenous CRM software, the SCRMpro, is tailored to the needs of SMEs and multinational corporations. The SCRMpro system enables business enterprises to manage their critical customer-related processes such as acquisition & retention and gaining customer insights and improving customer loyalty. Our SCRMpro uses different types of customer-focused strategies to meet client-specific requirements of managing processes such as sales, leads management and channel management. Our customer... -
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Siro
Siro
Put an AI sales coach in every rep’s pocket. Unlock missing revenue with AI and record face-to-face sales conversations. Siro's AI is trained on millions of field sales conversations (and growing daily) to show leadership what's working in the field and where reps are missing opportunities. To start recording and transcribing, reps tap one button in the app or directly from their lock or home screen. Enable auto-split to tap record once all day and let Siro isolate and separate your sales...Starting Price: Free -
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Dynamics 365 Field Service
Microsoft
Resolve customer issues the first time, every time. Dynamics 365 for Field Service provides clarity and transparency at every step of the process when a customer calls for help. From letting customers know their request for service has been received, to providing specific details on which technician is being dispatched and when his or her arrival can be expected, to follow-up details, and to providing confirmation when the problem is resolved. Ensure consistent and dependable operations...Starting Price: $95 per user per month -
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Cerrebro
ND Microsystems
Cerrebro is a cloud-based CRM system that redefines how customers, leads, marketing managers and sales executives can be connected to each other seamlessly. Our CRM objectives are higher percentage of lead converts and customer growth & retention. These objectives are materialized by building a feature strong, dynamic and user friendly CRM system with a heavy focus on emerging technologies. Field Force Management module ensures that your on field team remained connected to the CRM system... -
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UPWARD
UPWARD
By providing an intuitive mobile app for sales people working in the field, we can turn every customer contact point into a corporate asset and realize DX in the sales field. Turn customer contact into analyzable data and turn it into corporate assets. Find a winning pattern and create a reproducible sales organization. By linking location information and customer information and eliminating the hassle of clerical work, we maximize the time to face customers. By connecting in a cloud...Starting Price: $21.68 per user per month -
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Map My Customers
Map My Customers
The new way to manage your field data and sales team. We are the tool purpose-built for outside sales. Map My Customers increases your field productivity and uncovers team activity — wherever you are. Visualize Sales Opportunities. Easily define and assign territories to your sales reps to - automatically distribute leads and customers from your CRM or spreadsheets. Strategically visualize which of your geographic areas or accounts are performing the best with sales and heat mapping. Target...Starting Price: $50 per month -
12
Spring Global
Spring Mobile Solutions
Spring provides one place for sales reps to see everything that’s on their plate for the day. Our tool equips sales reps to successfully engage with customers by providing details into customer accounts, current promotions, and up-to-date performance tracking. Give sales reps visibility into their daily schedules, with internal team messaging, and pertinent customer data while in the field. Give sales reps access to everything they need during a store visit. They can have visibility into all... -
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Nomalys
Nomalys
No matter what your industry, the effectiveness of people in the field relies on quick and easy access to all customer and product information. This information needs to be accessible on any mobile device (smartphone, tablet, laptop). Nomalys is a turnkey mobile application allowing you to better utilize your customer/prospect dats. Our mission: to help your employees be more efficient by being aware of and by providing information to management and colleagues in real time. Simple, easy to set... -
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PURVEYANCE
De Data
This highly configurable, off-the-shelf CRM means your field sales team won’t miss a beat. The right information is delivered to the right people, at the right time. Don’t let a fast-paced, competitive marketplace spoil your sales targets. Guide your customers through the purchase cycle with this user-friendly, truly mobile, sales force automation software. Purveyance gives you power over your customer data. When you’re on-site with a client, it gives you fast access to product information...Starting Price: $1800 per month -
15
OrderShark
Ai2
Mobile sales entry for your customers or reps, right on their personal device. OrderShark is an easy-to-use white-labeled application, deployed in the world’s biggest app stores just for your business. The streamlined interface for iOS and Android is used in the field to place quick and easy orders. Its powerful scanning engine and robust core logic are suitable for any type of barcode, any type of product line, and any type of pricing scheme. Deploying OrderShark to your customers or reps... -
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Happisales
Happisales
Happisales is a fully packed field tracking app for sales team! Help your sales team to focus on selling to the right customers by eliminating/ automating administrative works. Equip them with product knowledge to sell better. Set clear targets, measure their progress, coach & equip them with knowledge, appreciate them to make them feel part of the team. With detailed customer analytics, benchmark your top customers, identify customer purchase patterns and missing customers proactively...Starting Price: $5.50 per user per month -
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portatour
portatour
All you need is a web browser to get started. Create your account, upload addresses, and start driving on your optimized sales-route today. You don't have to install anything, no need for extra software. Are you spending more time in the car and planning than with the customer? Is it hard to put together a meaningful route plan with all of your customers, ranked by priority, honoring call frequencies as well as scheduled appointments, using a road map? Our route planner creates your trips... -
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TikaPharma
TikaMobile
Powerful, targeted analytics platform that enables Pharma Sales Reps to make more informed decisions in the field, based on data pushed right to their mobile device. TikaPharma precisely provides Pharma Sales Reps with relevant and actionable information on their customers, products, and territory. This allows for reps to form and maintain better relationships with customers. -
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jLAN Mobile Sales
jLAN Technologies
Need a turnkey mobile sales, delivery and route accounting solution? jLAN Mobile has a solution you’ll swear we built just for you. Our software makes pre-sales, route accounting and direct store delivery models easy to manage. Thanks to seamless integration with most ERP platforms, there won’t be any major adoption hurdles. Industry-specific customizations let you build out your software to suit your specific needs. jLAN Mobile provides route accounting, mobile sales, direct store delivery...Starting Price: $69 per month -
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Solid Route Accounting
Solid Innovation Systems Inc.
Solid Route Accounting provides mobile invoicing, customer order entry and inventory control. In use by field sales, direct store distribution and van sales, it streamlines the mobile portion of your business into one seamless system with your ERP system. By operating on today’s Android and iOS devices, your business gains in these areas: Mobile sales staff move through customer sites up to twice as fast because of accurately priced and professionally printed customer orders. Accounting time...Starting Price: $39.95/month/user -
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SalesTrendz
SalesTrendz
... customer-facing activities in one place. Track orders returns, visits, feedback and every sales activity on the go. Keep a watch over your sales executives as they visit customers and distributors. SalesTrendz has success stories across diverse business and industries which have sizeable field teams spread across geographies. SalesTrendz caters to both product and service industries with its industry-specific customized modules.Starting Price: $10 per month -
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Pobuca Sales
Pobuca
Pobuca sales is a mobile field-sales automation solution for sales representatives and merchandising auditors that enables you to achieve more sales per day, automate merchandising tasks and be more productive. It synchronizes all your orders and sales’ data with your ERP & accounting system, saving you paperwork and ordering costs. In this way, you gain a 360° view of your customers anywhere, anytime and with real time insights. Pobuca Sales helps sales representatives perform their daily...Starting Price: $30 per user per month -
23
nVision Mobile
nSales
Increase your sales by streamlining the order process and accelerating product presentation. Our online platform enables you to manage customers, products, and orders. Information can be filtered to suit the individual sales rep. Our iPad app nVision Mobile can be used anywhere and anytime regardless of Internet connection. We support XLS, CSV, XML files, and integrate with partners like Microsoft and QuickBooks.Managing data is easy on our open platform. Import and export customers, products...Starting Price: Free -
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SalesEyes
SalesEyes
Access and edit your customer data anytime, anywhere. View and edit client information as well as orders, product range, communication history, including calls, meetings and notes. Easily input field sales information and manage product service order lifecycle. Daily activities are automatically scheduled for each salesman, based on your preferences. Scheduled activities appear on the calendar and map. Access product description, pictures, tech specifications, promotions, news and other product...Starting Price: $3.50/month/user -
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Merlin Sales Tracker
Merlin Tech Labs
Sales Tracker is a cloud based mobile solution. It enables on field sales team to sell and deliver more goods to more places. Move your fast moving consumer goods from warehouse to point of sale with ease. This app helps you with optimal routes, assess business performance and more. Sales Tracker web is as software as service (SaaS) application hosted securely in the cloud. It is configured to fit customer business needs and available over internet. Sales Tracker app is a android mobile app... -
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Paramantra
Paramantra
Effortlessly manage sales team with sales CRM software. 97% implementation success in over 250 organizations. Hand-pick from 250+ features that work best for your business. Update the CRM from anywhere, at anytime and from any device. All customer interactions from one nimble platform. Make informed decisions with swift and accurate information. Paramantra enables the front line teams of the largest supplier of induction solution to act fast and make better decisions. Digitize your co... -
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Tall Emu CRM
Tall Emu
At Tall Emu we understand how business owners & managers find it difficult to stay organised, be across all that’s happening with customers, following-up leads, knowing the status of projects and what staff have been doing…that’s why we created Tall Emu CRM software which is a REAL alternative to an expensive ERP. Best in class Inventory management features of an expensive ERP system that also empower your sales team to real-time quote at lightning speed to close more sales. Managing your sales...Starting Price: $65 AUD per user per month -
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Routzy
Coalesce Software
Routzy is an iPad sales app that rolls the advanced features of several business utilities into a single, mobile sales center. Turn your leads into customers today. Stay organized by logging all your prospect and customer communication in one place. The perfect tool for a mobile sales team, Routzy generates optimized sales routes in seconds. Create sleek, snazzy quotes on the fly for a better shot at closing deals in the field. Digitize your existing paperwork and roll out with the forms...Starting Price: $34.99 per user per month -
29
Axtria SalesIQ
Axtria
Axtria SalesIQ™ is the leading sales planning and operations solution for the global life sciences industry that enables effective and motivated sales teams resulting in higher commercial success. With the sales rep role continually evolving to meet the demands of a complex commercial model, Axtria SalesIQTM empowers them to make intelligent decisions and reach the right customers at the right time with flexibility and agility. Seamlessly convert brand strategy into concrete sales plans through... -
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Open Door Logistics Studio
Open Door Logistics
Cloud-based engine for real-time vehicle route optimisation and intelligent appointment booking. Schedule on-demand deliveries, taxi services, field force etc. Offer your customers route-efficient appointment slots. Accurately manage capacity for home-delivery networks. Available as a RESTful JSON webservice. Desktop-based application for non-realtime vehicle routing and territory mapping/management. Generate your delivery routes for the day, review them and then print them out in a report...