[go: up one dir, main page]

Results for: customer

x
View:
Open Source Commercial

Suggested Categories:

Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Customer Loyalty Software
A customer loyalty software is used to track and manage customer value and engagement information after purchasing a product or service and encourage further sales.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Customer Journey Mapping Tools
Customer journey mapping tools help businesses visualize, understand, and optimize the entire experience a customer has with their brand, from initial awareness to post-purchase interactions. These tools allow businesses to map out the touchpoints where customers interact with the company, track customer emotions, identify pain points, and gather insights to improve customer experience (CX). Features often include drag-and-drop interfaces, integration with CRM systems, real-time data analytics, and collaboration features for cross-functional teams. By leveraging these tools, organizations can create more personalized, efficient, and seamless customer experiences across multiple channels.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Customer Data Platforms (CDP)
Customer Data Platforms (CDPs) are software solutions designed to collect, unify, and manage customer data from various sources across an organization. These platforms aggregate data from different channels such as websites, social media, CRM systems, and purchase history, creating a centralized and comprehensive customer profile. CDPs allow businesses to segment and analyze customer data, enabling more personalized marketing and communication strategies. They also provide real-time data integration, ensuring that customer information is always up-to-date and accessible for decision-making. By leveraging CDPs, companies can enhance customer experiences, improve targeting, and drive better business outcomes.
CRM Software
CRM software is a type of software that businesses use to manage and analyze customer interactions and data. It helps businesses improve customer service by tracking customer information, analyzing trends, and providing customized communications for customers. CRM software also helps organizations to manage sales leads, track contacts, and automate certain customer-facing activities. Many CRM solutions offer automated workflows that streamline processes such as marketing campaigns and customer onboarding.
Customer Experience Software
Customer experience software helps businesses manage and enhance interactions with their customers across various touchpoints, ensuring a seamless and positive experience. It provides tools for tracking customer feedback, monitoring engagement, and analyzing behavior to improve customer satisfaction and loyalty. The software often includes features like customer surveys, analytics dashboards, and automation to streamline communication and personalize experiences. By gaining insights into customer preferences and pain points, businesses can tailor their services and improve overall customer journeys. Ultimately, customer experience software enables organizations to build stronger relationships, increase retention, and drive growth by focusing on customer-centric strategies.
Customer Training Software
Customer training software, also referred to as customer education software or customer LMS, enables organizations to train and educate their clients and customers about a company's products and services. Customer training software enhances customer experience and improves customer success in order to increase customer retention and satisfaction, and reduce support requests.
Customer Intelligence Platforms
Customer intelligence platforms are designed to help organizations better understand their customers. These systems collect and analyze large amounts of data in order to provide insights about customer trends, preferences, pain points, and behaviors. They are created to provide information that can be used to inform decisions such as product development, marketing strategy, customer support, and pricing. Customer intelligence platforms can also be used for personalization purposes to create unique experiences for customers.
Customs Compliance Software
Customs compliance software helps businesses manage and automate the complex processes involved in importing and exporting goods across international borders. It ensures adherence to customs regulations, tariff classifications, documentation requirements, and trade agreements to minimize delays, fines, and penalties. The software typically includes features such as automated customs declarations, product classification, duty and tax calculation, risk assessment, and audit trails. Integration with shipping, ERP, and logistics systems enables seamless data exchange and real-time tracking of shipments. Customs compliance software is essential for importers, exporters, freight forwarders, and customs brokers aiming to streamline global trade operations and maintain regulatory compliance.
Customer Segmentation Software
Customer segmentation tools, also known as user segmentation or audience segmentation tools, enable companies to segment their users or customers into different groups.
View more categories (20) for "customer"

142 Products for "customer" with 2 filters applied:

Sort By:
ERP Android Clear Filters & Widen Search
  • 1
    Ninox

    Ninox

    Ninox Software

    Ninox is your solution for organizing and managing complex data in a structured and efficient way. With its highly flexible user interface, you can analyze, process, and evaluate any type of data. Additionally, the Ninox API enables seamless integration with services like Google for enhanced functionality. Designed to work across all platforms, Ninox is available via native apps for macOS, iOS, and Android, as well as through any web browser. The platform empowers users to build custom...
    543 Ratings
    Starting Price: €11/month/user
    Partner badge
    View Software
    Visit Website
  • 2
    Firmao CRM
    Thanks to the implementation of the CRM Firmao software, you will create a customer database that allows you to shorten the time of customer acquisition, increase conversion at every stage of the sales process, as well as efficiently and comprehensively serve regular customers. Firmao helps to manage the work of the sales department, both in terms of the sales funnel, and acts as a contact center for regular customers of the company. Simple management of the customer base: - Multiple...
    Leader badge">
    52 Ratings
    Starting Price: $19 per user per month
    View Software
  • 3
    OmegaCube ERP

    OmegaCube ERP

    OmegaCube Technologies

    ... is equipped with a product configurator that helps create rule-based solutions to meet various requirements. OmegaCube ERP is backed by a proprietary web-based platform, that allows enterprises to deploy it on premise or on a public/private cloud. It allows them to extend or customize, build own applications & incorporate unique rules with minimal coding. Our well-defined implementation methodology ensures that customers utilize the ERP to its complete potential & achieve business processes automation.
    Leader badge">
    13 Ratings
    Partner badge
    View Software
    Visit Website
  • 4
    Odoo

    Odoo

    Odoo

    Odoo is a fully integrated, customizable, open-source software packed with hundreds of expertly designed business applications. Odoo’s intuitive database is able to meet a majority of business needs, such as: CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of companies, regardless of their size (or budget). The unbeatable, seamless nature of Odoo helps businesses become more efficient by...
    Leader badge">
    1,614 Ratings
    Starting Price: $25.00/month/user
    View Software
    Visit Website
  • 5
    Epicor Prophet 21

    Epicor Prophet 21

    Epicor Software

    Epicor Prophet 21 is a leading ERP solution for wholesale distributors that combines proven distribution expertise with a web-enabled infrastructure and modern technology stack. Cloud and on-premises deployment options are available. From inventory to logistics, Prophet 21 keeps everything in balance within your organization and unlocks the potential of your supply chain to help grow sales, boost productivity, and drive profits. • Data-driven, with industry-specific functionality, to...
    224 Ratings
    View Software
  • 6
    AIM Vision

    AIM Vision

    AIM Computer Solutions

    Facilitate better management of the supply chain community by streamlining the planning and management of all activities involved in sourcing, procurement and logistics management. Supply Chain Management solutions enable you to drive out excess costs and improve inventory and production efficiencies. It is flexible and assists you in being responsive to customer requirements. AIM Vision helps automotive suppliers implement the required business systems and prepare for internal reviews...
    3 Ratings
    Starting Price: $10,000+
    View Software
  • 7
    YetiForce CRM

    YetiForce CRM

    YetiForce Sp. z o.o.

    Are you looking for a system to boost your sales? Do you want to improve your relationships with customers? Do you want to contribute to the fastest growing open source project on GitHub? You can use YetiForce completely free of charge. With YetiForce’s help you will manage 12 business processes in your company, no matter the size. YetiForce’s open source code was released under a very flexible and liberal license, which gathers a large and active community around the project. You too can...
    Leader badge">
    9 Ratings
    Starting Price: Free
    View Software
  • 8
    aACE

    aACE

    aACE Software

    aACE 6 is powerful business management software designed for small-to-midsized businesses to efficiently manage their operations in one comprehensive solution. For over 20 years we’ve worked hand in hand with our customers to refine the features that matter most to everyday users. aACE offers sophisticated tools to manage sales, operations, and accounting, providing 360-degree visibility into your organization while our robust segregation of duties allows you to control which data your...
    Leader badge">
    7 Ratings
    Starting Price: $99/month/user
    View Software
  • 9
    Dolibarr

    Dolibarr

    Dolibarr

    Open Source ERP & CRM for business. One web suite to manage your business. • Enable only the feature you expect : Whatever your needs (customer relationship, sales, human resources, logistic, stock, invoicing, accounting, manufacturing, marketing, foundation management, surveys, ...), you can setup the application to match your need, and only your need... See features • No more double entry in your Information System : Integration between the features / modules is ready "in-the-box". Users...
    4 Ratings
    Starting Price: $0
    View Software
  • 10
    Inspired Portal

    Inspired Portal

    Inspired Technology Systems

    ... the ability to customize our already unmatched ERP system to further suit your unique business needs. "Go Live" in record time with our feature-driven turnkey solution, or tell us what you're looking for and we'll create a custom-written package just for you. WMS, Order Entry and Sales, AR and Billing, Purchasing, AP and Check Processing, Reporting and Graph Dashboards, CRM, Preventative Maintenance, Lot control + traceability, SQF and HACCP Document Management, Scheduling Calendars.
    6 Ratings
    View Software
  • 11
    Canix

    Canix

    Canix

    ... in a fraction of the time of a paper log with bluetooth connected scales. Scan RFID tags on cannabis plants and packages in less than a second, from over 10 feet away. One source of truth for all of your data—no more wondering if a spreadsheet is up to date. We believe that an excellent product cannot exist without excellent customer support. Our experts are available when you need us and typically respond within 5 minutes.
    Leader badge">
    21 Ratings
    View Software
  • 12
    BLAZE

    BLAZE

    BLAZE

    BLAZE is the award-winning, AI-Powered Cannabis Retail Platform designed to maximize dispensary growth. Founded by former cannabis operators, we provide the gold standard in customer support and quickly deploy cutting-edge features powered by AI. Our AI-driven core generates unprecedented automation, translating directly into huge labor and cost savings while boosting sales across all channels. Our powerful, unified ecosystem includes: BLAZE Retail POS: A fast, intuitive, web-based system...
    6 Ratings
    Starting Price: $750/mo
    View Software
  • 13
    Cygen

    Cygen

    Cygen Consulting

    ... Ecommerce categories. 1.) Retail POS 2.) Fashion Store POS 3.) POS for Restaurant 4.) POS for Grocery Store 5.) POS for Shop 6.) POS for Enterprises 7.) POS for Spare Parts 8.) POS for Flower Store 9.) ERP Software 10.) Custom Ecommerce Software 11.) Custom Ecommerce Website and more.
    2 Ratings
    View Software
  • 14
    SyteLine ERP (CloudSuite Industrial)
    SyteLine is a world class ERP system that is industry specific to reduce implementation time and costly customizations. The SaaS version of SyteLine (CloudSuite Industrial) is a full "suite" of products to fully manage your Enterprise. LogicData is an implementation partner with over 30 years experience with SyteLine. We have the experience and expertise to help you get your project up and running efficiently and smoothly while avoiding the pitfalls inherent in implementing and ERP System...
    62 Ratings
    Starting Price: $2000/user/year
    View Software
    Visit Website
  • 15
    Selly ERP

    Selly ERP

    Selly ERP

    Organize all phases of contact with potential customers. From marketing campaigns to commercial appointments, up to the creation of new sales opportunities. A single screen to know everything about the customer. Identify customers who need more attention and launch targeted and personalized communication actions. Focus your sales action on customers who are interested in purchasing your products/services. When you have to make decisions it is important to have accurate and reliable data...
    Starting Price: €12 per user per month
    View Software
  • 16
    BEAMS ERP

    BEAMS ERP

    Beams IT Solutions

    One of the UAE’s best ERP software providers. Beams IT Solutions is a Dubai-based ERP software company that is engaged in software consulting, development, and web-based solutions for the automotive, retail, and healthcare sector. Having 17+ years of industry experience in every industry we are the best company that provides customized and VAT-ready ERP software for your business. Beams IT Solutions has been developing BEAMS ERP for the last 18 years and is a leader in all GCC countries...
    Starting Price: $0
    View Software
  • 17
    OASIS

    OASIS

    Intellitek Systems

    Gain control of your business with a single platform. Improve speed of period-end processes, streamline common finance functions, and get fast, friendly support when needed. Recruit and onboard new employees with speed and ease. Easily manage policies, employee data, and benefits administration. Align marketing, sales, and customer experience to predict revenue, improve marketing campaign efficiency, and increase customer loyalty. Improve operational efficiency and business performance...
    View Software
  • 18
    Manavate

    Manavate

    Manavate Ltd

    Manavate is a cloud based management system that makes it infinitely easier for you to run your business. Say goodbye to hours lost on phone calls and emails that too often lead you away from efficiency and towards chaos. Sign up for a free trial and enjoy all the benefits Manavate has to offer.
    1 Rating
    Starting Price: $29.00/month/user
    View Software
  • 19
    Maze Smart Chit

    Maze Smart Chit

    Mazenet Technologies

    Known for our outstanding customer-centricity and personalizing needs, Mazenet delights its every stakeholder through its splendorous working culture and efficient working force. With a much more capable, techy and management team, Mazenet excels its run and serve its customer with current market trends and help them to achieve their goal. Mazenet has served as a one-stop shop every time for its customer. May it be mobile App development, may it be cyber security, may it be staffing or may...
    Starting Price: $22 per user per month
    View Software
  • 20
    Axolt ERP

    Axolt ERP

    Axolt Ltd

    Axolt offers a modular suite of Salesforce-native applications that give business users full visibility and control over day-to-day operations — including supply chain, shipping, order management, inventory, barcode scanning, manufacturing, and finance (AP/AR). Built entirely on Salesforce, Axolt provides a single source of truth for customer, order, and operational data — eliminating silos and enabling better collaboration across teams. Companies in manufacturing, healthcare, retail...
    Starting Price: $50/month
    View Software
  • 21
    ScaleOcean

    ScaleOcean

    ScaleOcean

    ScaleOcean stands at the forefront of ERP software solutions, trusted by over 1000 companies across Singapore, Indonesia, and Southeast Asia to streamline and optimize their business operations. With over a decade of expertise, ScaleOcean has built a reputation for delivering powerful, flexible ERP systems that cater to the unique needs of diverse industries. Whether you're in manufacturing, distribution, retail, logistics, education, or professional services, ScaleOcean’s solutions are...
    4 Ratings
    View Software
  • 22
    e-PIC One Enterprise

    e-PIC One Enterprise

    PIC Business Systems

    Providing single-system full Quote to Invoice Paid business ERP platforms for Custom Manufacturing businesses (e-PIC One Enterprise) and Wholesale Distributors (PIC ERP). Cloud hosted since 1998 in ISO Certified data centers in North America with real-time backup processes. e-PIC One Enterprise provides a robust CPQ product configurator that supports any type of custom manufacturing business where simple to complex products are configurable with multiple options. PIC ERP provides a complete ERP...
    View Software
  • 23
    B-POS ERP

    B-POS ERP

    Bharuwa Solutions

    B-POS ERP by Bharuwa Solutions is an all-in-one, integrated software solution designed to streamline and enhance the efficiency of retail and distribution businesses. This powerful tool offers a comprehensive suite of features that covers everything from inventory management to sales, customer relationship management (CRM), and financial tracking, making it a complete solution for businesses looking to optimize operations and drive growth.
    View Software
  • 24
    Sellsy

    Sellsy

    Sellsy

    Manage your sales cycle from start to finish with Sellsy, a complete online customer relationship management (CRM) and online sales management software. With Sellsy, sales teams regardless of size and industry can manage and track leads, create quotes and invoices, and engage customers with ease. A modular offer based on a team's specific needs, Sellsy comes with business management, CRM/opportunity management, subscription management, POS, website blog and ecommerce, purchases, margins...
    Starting Price: $50.00/month
    View Software
  • 25
    Client Control

    Client Control

    JS Techno Solutions

    ..., provides services for custom mobile applications development worldwide. We, at Jstechno believe that creativity is an amalgamation of innovation and imagination and at Jstechno we like to break free of all boundaries to fulfil the commitment to our customers. We are one hundred percent committed to our customers and partners to provide the best service in an affordable cost. We love to take on new challenges and pride on seeing them through.
    View Software
  • 26
    SGC 360

    SGC 360

    ConsultecDBA Business Solutions

    ... with the main browsers in the market, giving autonomy to our customers to work in their ideal environment. we understand that every customer has a need, so allow customizations. Monitoring contracts , validity , termination, renewal , negotiation, payment contracts installments. All of these options are just a few features of the contract module in the SGC 360. Manage the uncomplicated life of a job and its challenges.
    Starting Price: $20 per month
    View Software
  • 27
    RECY

    RECY

    Recy Systems

    Our Mobile Grading App continues to be a huge success story. The RECY Mobile Grading App is being used daily on over 800 mobile devices (smartphones and tablets) within the yards of our customers who benefit from the efficiencies of using this solution. The App improves the communication for the receiving of material, eliminates security gaps and speeds up the weighing of the trucks at the truck scale. Photos which are taken with the App are automatically linked to the received material...
    View Software
  • 28
    Perfecto ERP

    Perfecto ERP

    IRON Labs

    Perfecto ERP presents the essential modules that are fundamental to run almost every business, while giving you the ability to control and manage your resources. The Perfecto ERP is the best solution for your business; it integrates internal and external resources across your entire organization, embracing finance/accounting, sales and services, customer relationship management, procurement/purchasing, human resources and warehouses. Perfecto ERP is considered to be the ultimate business...
    View Software
  • 29
    Spectrum ERP

    Spectrum ERP

    Force Intellect

    Spectrum ERP - our comprehensive End to End ERP software solution automates and integrates manufacturing processes of material management, planning and production, e-Procurement, sales and distribution, finance and accounting, HR & payroll, plant maintenance, customer relationship management. Spectrum ERP helps connect all departments, teams and integrates information across locations. This makes it easier to access, gather, analyze information and make informed decisions. Spectrum ERP can also...
    View Software
  • 30
    Gestoy

    Gestoy

    Gestoy

    Gestoy is a web and mobile application that connects companies, professionals and customers. The need to maintain an effective connection between them during the work processes and services. An application that allows you to connect personal and laboratory activity with a single click and gain access to a large number of aggregated features on a single platform. Gestoy allows you to find, buy, contract and sell products and services from any place to particular, such as small businesses...
    Starting Price: €1 per employee
    View Software
  • Previous
  • You're on page 1
  • 2
  • 3
  • 4
  • 5
  • Next

Related Categories