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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Customer Loyalty Software
A customer loyalty software is used to track and manage customer value and engagement information after purchasing a product or service and encourage further sales.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Customer Journey Mapping Tools
Customer journey mapping tools help businesses visualize, understand, and optimize the entire experience a customer has with their brand, from initial awareness to post-purchase interactions. These tools allow businesses to map out the touchpoints where customers interact with the company, track customer emotions, identify pain points, and gather insights to improve customer experience (CX). Features often include drag-and-drop interfaces, integration with CRM systems, real-time data analytics, and collaboration features for cross-functional teams. By leveraging these tools, organizations can create more personalized, efficient, and seamless customer experiences across multiple channels.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Customer Data Platforms (CDP)
Customer Data Platforms (CDPs) are software solutions designed to collect, unify, and manage customer data from various sources across an organization. These platforms aggregate data from different channels such as websites, social media, CRM systems, and purchase history, creating a centralized and comprehensive customer profile. CDPs allow businesses to segment and analyze customer data, enabling more personalized marketing and communication strategies. They also provide real-time data integration, ensuring that customer information is always up-to-date and accessible for decision-making. By leveraging CDPs, companies can enhance customer experiences, improve targeting, and drive better business outcomes.
CRM Software
CRM software is a type of software that businesses use to manage and analyze customer interactions and data. It helps businesses improve customer service by tracking customer information, analyzing trends, and providing customized communications for customers. CRM software also helps organizations to manage sales leads, track contacts, and automate certain customer-facing activities. Many CRM solutions offer automated workflows that streamline processes such as marketing campaigns and customer onboarding.
Customer Experience Software
Customer experience software helps businesses manage and enhance interactions with their customers across various touchpoints, ensuring a seamless and positive experience. It provides tools for tracking customer feedback, monitoring engagement, and analyzing behavior to improve customer satisfaction and loyalty. The software often includes features like customer surveys, analytics dashboards, and automation to streamline communication and personalize experiences. By gaining insights into customer preferences and pain points, businesses can tailor their services and improve overall customer journeys. Ultimately, customer experience software enables organizations to build stronger relationships, increase retention, and drive growth by focusing on customer-centric strategies.
Customer Training Software
Customer training software, also referred to as customer education software or customer LMS, enables organizations to train and educate their clients and customers about a company's products and services. Customer training software enhances customer experience and improves customer success in order to increase customer retention and satisfaction, and reduce support requests.
Customer Intelligence Platforms
Customer intelligence platforms are designed to help organizations better understand their customers. These systems collect and analyze large amounts of data in order to provide insights about customer trends, preferences, pain points, and behaviors. They are created to provide information that can be used to inform decisions such as product development, marketing strategy, customer support, and pricing. Customer intelligence platforms can also be used for personalization purposes to create unique experiences for customers.
Customs Compliance Software
Customs compliance software helps businesses manage and automate the complex processes involved in importing and exporting goods across international borders. It ensures adherence to customs regulations, tariff classifications, documentation requirements, and trade agreements to minimize delays, fines, and penalties. The software typically includes features such as automated customs declarations, product classification, duty and tax calculation, risk assessment, and audit trails. Integration with shipping, ERP, and logistics systems enables seamless data exchange and real-time tracking of shipments. Customs compliance software is essential for importers, exporters, freight forwarders, and customs brokers aiming to streamline global trade operations and maintain regulatory compliance.
Customer Segmentation Software
Customer segmentation tools, also known as user segmentation or audience segmentation tools, enable companies to segment their users or customers into different groups.
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  • 1
    Shopify

    Shopify

    Shopify

    Shopify is a leading all-in-one commerce platform that enables businesses to start, build, and grow their online and physical stores. It offers tools to create customized websites, manage inventory, process payments, and sell across multiple channels including online, in-person, wholesale, and global markets. The platform includes integrated marketing tools, analytics, and customer engagement features to help merchants reach and retain customers. Shopify supports thousands of third-party apps...
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    11,359 Ratings
    Starting Price: $29 per month
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  • 2
    BigCommerce

    BigCommerce

    BigCommerce

    ... customers coming back for more. Turn impossible commerce experiences into reality with the flexibility of open SaaS. Seize market opportunities and unleash new experiences at the speed of your business. Craft content-rich experiences anywhere your audience takes you. Make unifying your backend or powering up with third-party apps a breeze. Scale and grow smarter without complexity holding you back.
    1,067 Ratings
    Starting Price: $29 per month
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  • 3
    Hostinger

    Hostinger

    Hostinger

    Start your online journey with fast and secure web hosting that enables you to take the Internet by storm. At Hostinger, you can choose from various web hosting-related services that include Domain Registration, Cloud Hosting, Email Hosting, SSL Certificate, and LiteSpeed Servers. Choose Hostinger if you are looking for: 🚀 Easy-to-use custom hPanel 🚀 24/7 professional Live Chat support 🚀 4x Faster WordPress hosting 🚀 99.9% Uptime guarantee 
 🚀 Affordable prices
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    56,462 Ratings
    Starting Price: $2.99 per month
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  • 4
    InMotion Hosting

    InMotion Hosting

    InMotion Hosting

    InMotion Hosting is a premium web hosting provider trusted by agencies, digital teams, and growing businesses that rely on performance-first infrastructure to drive results. With over 20 years of experience and more than 170,000 satisfied customers worldwide, InMotion Hosting delivers scalable, secure, and expertly supported hosting solutions tailored to professional needs. Whether you're launching a single site or managing hundreds, our platform is built to keep you moving forward...
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    70 Ratings
    Starting Price: $2.99/month
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  • 5
    Contabo

    Contabo

    Contabo

    Contabo is a German hosting provider which offers computing power, storage and networking for all your hosting & cloud needs - whether for business or private applications, for Internet beginners or experts with high availability expectations. We bring our customers online: Our product range includes popular server infrastructure solutions at discount prices. We provide Virtual Private Servers (VPS), Dedicated Servers (known also as Root Servers), Virtual Dedicated Servers, and Webspaces...
    1 Rating
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  • 6
    HostPapa

    HostPapa

    HostPapa

    Launch your online identity with a custom domain name. Find the right domain name for your business in 60 seconds. Easily create your own website with our website builder: select a theme, customize it, and get your website online today! Our web hosting provides you with a free domain name, easy-to-use tools, as well as fast and reliable storage and apps. We offer a number of enterprise-grade hosted email plans for your small business. Pick the one that’s right for you. We invest only...
    1 Rating
    Starting Price: $3.95 per month
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  • 7
    Hostao

    Hostao

    Hostao

    We use the latest Dell server technology in our own data center to ensure that our customers get the best performance out of their websites. Our wide selection of web hosting services will cater to your hosting needs whether you're making a small, simple website, or a high-powered, high-traffic website. Our main goal is to provide the best technology available with exceptional customer support. Responsible for the technical operations, troubleshooting, and implementation of security solutions...
    Starting Price: $3 per month
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  • 8
    1Byte

    1Byte

    1Byte

    As a service provider, we believe the success and longevity of 1Byte come from the satisfaction and comfort of our treasured customers. Each and every single member of 1Byte has taken this to heart and always aims for better services and technological solutions to bring the best possible experience to customers so they can be creative and at ease to develop their businesses. We are not just simply a service provider but also a companion who looks after our customers’ data center...
    Starting Price: $2.49 per month
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  • 9
    Aplus.net

    Aplus.net

    Aplus.net

    No need to fear losing any of your data, we rotate your services within our cloud server clusters. With traditional hosting any service interruption to your server can cause down time. With cloud hosting this single point of failure is removed! Create the website you’ve always wanted with our easy-to-use visual editor, drag and drop design tools, hundreds of templates, custom domains, hosting and mobile optimization. It’s never been this easy to look great online. Stand out from the crowd...
    Starting Price: $5.99 per month
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  • 10
    DreamHost

    DreamHost

    DreamHost

    We make sure your website is fast, secure & always up - so your visitors & search engines trust you. Guaranteed. Our custom control panel is simple to use and removes the headache of managing your web hosting. We do more than web hosting. Our tool suite includes everything you need to be successful. If your website is slow or down, then you are losing customers, conversion and search engine rankings. Our award-winning US-based experts are available to help when you get stuck — anytime, day...
    2 Ratings
    Starting Price: $2.59 per month
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  • 11
    ChemiCloud

    ChemiCloud

    CCHosting, Inc

    Choose your template, customize it, and hit publish. Forget about HTML. Just drag and drop the elements you need to get your website up and running. Migrating your site to a new hosting provider is easier than you think. Our experts will do it for free when you purchase any web hosting plan. Kick back with a cold one and let us do the work. It will take less than an hour without any interruption. You’ll get a free domain name for life, along with the best hosting and customer service. Every...
    1 Rating
    Starting Price: $2.99 per month
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  • 12
    HostingRaja

    HostingRaja

    HostingRaja

    We provide cheap and best web hosting services in India. Whether you are a small business owner, an entrepreneur, a beginner, or a web developer, we understand your needs. That's why we provide free domains with premium plans to encourage our customers to become internet-enabled startups. Also, we aim to enable at least 1 million small businesses in India by providing the best online services to succeed. We have more than 150,000 websites hosted with us in India with the best customer support...
    1 Rating
    Starting Price: $1.13 per month
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  • 13
    Hostpoint

    Hostpoint

    Hostpoint

    Hostpoint shows customers how to make their websites more successful. We stand for 20 years of experience and continuity. We're also available for our customers on the weekends via telephone. Hostpoint is the largest web hosting provider in Switzerland, managing more than 800,000 domain names and maintaining one of the most state-of-the-art, stable infrastructures available. Web hosting should be available to everyone. That's why we offer you our support 365 days a year. We protect our...
    Starting Price: $14.14 per month
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  • 14
    Toshost

    Toshost

    Toshost

    Whether you are looking to launch a killer blog or eCommerce shop, Toshost Shared hosting has all the resources and tools to set up the perfect website for you. Toshost’s blazing fast shared hosting is an ideal solution for small business owners, start-up e-commerce, and emerging bloggers. You can use customized themes, essential plugins and compete with professionals with your resources. Toshost shared hosting guarantees 99% uptime and provides 24/7/365 customer support to ensure the best...
    Starting Price: $1.65 per month
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  • 15
    Web Hosting Hub

    Web Hosting Hub

    Web Hosting Hub

    Web Hosting Hub provides quality web hosting services and helps people easily get their websites online. Our shared hosting plans are reliable, scalable, and affordable. We have a plan to fit every hosting need from blogs, eCommerce storefronts, and custom websites. And we support you with our 24/7 always available U.S.-based technical support. Web Hosting Hub got started in 2010 with one goal in mind, to provide easy-to-setup and affordable web hosting plans, supported with domain names, free...
    Starting Price: $5.99 per month
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  • 16
    Netcetera

    Netcetera

    Netcetera

    Formed in 1996, we are one of Europe's leading web hosting service providers, with customers in over 75 countries worldwide. Our great products provide the perfect professional backbone for your new venture. Launch your online business and start gaining a presence online. Browse our range of products specially chosen for new online businesses. Develop your online presence with reliable and fast infrastructure. Grow your online presence with our wide range of additional services. Netcetera...
    Starting Price: $3.74 per month
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  • 17
    Hifivehost

    Hifivehost

    Hifivehost

    We are Hifivehost, a web hosting company with 24/7 customer support. We provide best hosting solutions for your hosting needs. Our clients from personal to corporate. Our data center are all over the world to ensure your website is always up. You can choose shared hosting, cloud hosting or VPS hosting, domain registration and dedicated servers. You can also be hosting reseller here. You will be happy hosting with us.
    1 Rating
    Starting Price: $1.49/month
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  • 18
    ZenoCloud

    ZenoCloud

    ZenoCloud

    ZenoCloud is your trusted partner for fast, reliable, and secure web hosting, tailored for business websites and online stores. Our high-performance servers ensure optimal speed and uptime, while robust security safeguards your data and customer trust. Whether you're launching a new site or scaling an existing one, ZenoCloud empowers your growth with seamless scalability and dedicated support. Experience enterprise-grade hosting without complexity, and focus on what matters—your business.
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  • 19
    Webflow

    Webflow

    Webflow

    Break the code barrier. Build better business websites, faster. Without coding. Build production-ready experiences without coding. Bring your design vision to life in clean, semantic HTML5, CSS, and JavaScript — with the Webflow Designer. Build completely custom databases for dynamic content types, including online stores. Easily create immersive interactions and animations. Go live on a fast, reliable, and hassle-free hosting network that scales with your business — with a click. Built...
    3 Ratings
    Starting Price: $12 per month
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  • 20
    Liquid Web

    Liquid Web

    Liquid Web

    Fully managed web hosting. We provide you with an unrivaled hosting experience, delivering 99.999% uptime & 24/7 access to the Most Helpful Humans in Hosting. High performance managed web hosting infrastructure to power your site or app. Custom-built server clusters for your most demanding projects. Simple hosting optimized for popular apps. We’ll manage everything so you don’t have to. Not every project is created equal, so why should every hosting plan? At Liquid Web, we specialize...
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  • 21
    OVHcloud
    ... an integral part of our future is an open ecosystem and open cloud, where all can continue to thrive and customers can choose when, where and how to manage their data. We are a global company trusted by more than 1.5 million customers. We manufacture our servers, own and manage 30 data centers, and operate our own fiber-optic network. From our range of products, our support, thriving ecosystem, and passionate employees, to our commitment to social responsibility—we are open to power your data.
    1 Rating
    Starting Price: $3.50 per month
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  • 22
    Go4hosting

    Go4hosting

    Go4hosting

    .... Effortless flexibility, power and control with full root and performance diagnostics. Futuristic solutions with Tier-III datacenters & cloud ecosystem, backed by dual redundancy components, located in diverse geographies. After the customized name has been fixed with the system success you can here access the addresses of the files which are holding on in your OSS can use the custom name.
    Starting Price: $8.99 per month
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  • 23
    Volusion

    Volusion

    Volusion

    Everything you need to sell online. Try it free for 14 days. No credit card required. With responsive themes and a comprehensive site builder, you can create a unique store — without code — in minutes. Easily add advanced functionality to your site with dozens of powerful apps and integrations created by our certified technology partners. Reach more customers and grow your sales with built-in SEO management, newsletters and a CRM system. Get it all: a store builder, ecommerce
    Starting Price: $29 per month
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  • 24
    WooCommerce

    WooCommerce

    Automattic

    WooCommerce is a highly customizable, open-source ecommerce platform built on WordPress that empowers businesses to create unique online stores. It supports millions of online shops worldwide, offering flexibility without limits on design or functionality. WooCommerce provides a broad ecosystem of trusted extensions and themes to enhance store features and user experience. The platform integrates seamlessly with payment gateways, marketing tools, and shipping providers. WooCommerce enables...
    6 Ratings
    Starting Price: Free
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  • 25
    HostGator

    HostGator

    HostGator

    ..., but will also provide you with the confidence you need in knowing that you are partnered with a reliable and secure website hosting platform. We are one of the easiest website hosting platforms to use, and remain committed to providing our customers with one of the best hosting solutions on the market.
    4 Ratings
    Starting Price: $2.75 per month
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  • 26
    Pagely

    Pagely

    Pagely

    We provide durable Managed WordPress Hosting for mission critical sites. Featuring tierless support, managed DevOps, and a very flexible tech stack. Pagely is the ultimate hosting solution for your businesses. Custom hosting solutions to match your needs — no matter how demanding or complex. There are no edge cases or situations we can’t handle. With over a decade of experience scaling WordPress for the world’s biggest brands and infrastructure built on AWS, you will not outgrow our hosting...
    Starting Price: $499 per month
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  • 27
    Hosting.com

    Hosting.com

    Hosting.com

    Hosting.com (formerly A2 Hosting) offers high-performance web hosting services designed to suit businesses, bloggers, and e-commerce websites alike. With options like Shared Web Hosting, VPS Hosting, WordPress Hosting, and Reseller Hosting, Hosting.com provides a scalable, fast, and secure hosting environment at affordable prices. Their services include a range of features such as free website migration, 99.9% uptime, and 24/7 customer support, all backed by their Turbo Hosting for up to 20X...
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    30 Ratings
    Starting Price: $2.99 per month
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  • 28
    Genesis

    Genesis

    Genesis Enterprises

    ... interactive websites on the WordPress CMS. Amongst others, our WP development. We provides the customer professional services to choose, register, buy, sell, trade and transfer his domain name. Search engine submission processes increment the chance that, in search engine results page, website has high ranking. We are leading technology solutions providing company all over the world doing over 15 years.
    Starting Price: $35 per month
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  • 29
    Fasthosts

    Fasthosts

    Fasthosts

    Get optimised hosting for your WordPress website. Setup is easy and superfast, and your domain, SSL and backups are included free. We’ve been designing new ways to give customers everything they need to manage and control their online space since 1999. Our innovative products have helped thousands of businesses and organizations create and grow their online ventures. Our data centres are based in the UK, and powered by 100% renewable energy. Our friendly and knowledgeable support staff...
    Starting Price: $1.38 per month
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  • 30
    NameHero

    NameHero

    NameHero.com

    ... with our unique Security Shield included free. Quickly and easily build and grow a website you can be proud of with HeroBuilder. Whether you're building your first website or looking to re-design your current one, HeroBuilder includes all the tools you need to be successful. Start with hundreds of ready-to-use premium templates, customize everything without annoying ads or page limitations.
    Starting Price: $2.69 per website per month
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