Best eCommerce Software in the UK of 2025

Bitrix24

Replace a multitude of services and apps with a single ecosystem for your business to work in. Explore the tools of Bitrix24 Activity stream, group chat, calendars, workgroups and other collaboration tools at your disposal. Bitrix24 helps you plan and execute your projects on time every time. Available online and on-premise with open source code access. Collaborative task management for teams large and small. Time tracking, reminders, reporting, templates, task dependencies and more. The world’s most popular free CRM by number of users (12 million companies and growing). Outstanding real time assistance tools that keep customers happy and coming back for your goods or services. Stunningly beautiful websites, landing pages and online stores that can be created by anyone without writing a single line of code. Free domain name and hosting is included. You can use the self-hosted version of Bitrix24 to run on your server.

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15 Ratings

Starting Price: $ 49 per month

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User.com

User.com is a full-stack marketing automation software for all your messaging and relationships with customers. User.com is a single platform with many features providing you with easy-to-use, robust tools for marketing, sales, and support teams. Use the various features to send consistent communication to your customers across a variety of channels, from email marketing, live chat, web and mobile push, SMS messaging, call centers, and more, turning every visitor into happy customers. See every piece of data and measure everything with all activities organized in a single place, that can be customized to show only essential metrics as you determine, to make actionable decisions easy. Ready to check it out? Sign up for a free demo trial now at User.com →

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10 Ratings

Starting Price: $249.00/month

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IBM watsonx Assistant

IBM

IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots. Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.

1 Rating

Starting Price: $140 per month

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inSided

inSided is the leading Community Platform for scaling Customer Success and Support. Reduce your churn rate, deflect calls and tickets and build better products with our Community, Knowledge Base, and In-Product Support products.

1 Rating

Starting Price: $900 per month

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3veta

Get booked and send automated email reminders to all participants. Sync your calendar and easily manage your availability. Schedule free or paid meetings and events. Meet with up to 100 people at a time with no limitation on duration. Customize your meeting room with your name, your logo and a background of your choice. GDPR and HIPAA compliant video meetings. Seamless and secure payments provided by Stripe. Easily issue invoices and refunds. Charge workshops to a single organization or each participant separately. Build an email list with all your clients. Keep private notes about each client. Easily manage clients’ meetings and transactions. Create a professionally looking website in under 5 minutes. Get a simple booking page or add more substance for a fully-fledged website. Get access to beautiful templates and a library of over 10,000 free high-quality images. You and your clients can join meetings through a smartphone using the 3veta app.

1 Rating

Starting Price: $7 per month

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Cleo Integration Cloud

Cleo

Cleo Integration Cloud (CIC) award-winning EDI software that enables the best B2B integration, visibility and control. CIC accelerates EDI automation, expedites partner onboarding, and easily tackles EDI issue resolution. Bringing end-to-end integration visibility across EDI, non-EDI, and API integrations enabling you to grow your revenue-generating business processes better and faster. CIC is optimizing thousands of supply chains for logistics providers, manufacturers, and wholesalers. Encompassing seamless ERP integration, WMS integration, TMS integration and more, our cloud-based B2B integration platform transforms costly, complicated processes into truly efficient, agile, and scalable operations. Our ecosystem integration approach offers the best B2B capabilities so you can automate EDI and API transactions, rapidly onboard partners, and gain competitive control.

1 Rating

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Intellum Platform

Intellum

Intellum provides the world's largest and fastest-moving companies, including Amazon, Google, X (Twitter), Meta, Mailchimp, Gusto, Redbull, Snap Inc., Pinterest, Stripe, AirBnB, and Verizon, with an all-in-one solution for authoring, presenting, managing, tracking, and continuously improving customer, partner, and employee education initiatives at scale. Backed by a team of award-winning learning practitioners, consultants, content experts, engagement professionals, developers, and engineers, with a scientific, data-driven approach based on 20+ years of industry experience, our solutions help organizations improve product utilization, customer retention, and revenue. From our LMS to social/community learning, user journey tracking and data insights delivery, paid course and certifications support, and advanced content authoring, collaboration, and customization functionality, Intellum is uniquely positioned to provide an all-in-one EdTech for Business solution.

1 Rating

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Answerbase

Lumin Creative

Launch your own Q&A platform in minutes with Answerbase. Answerbase is a powerful Q&A knowledge sharing platform online communities, customer support, and ecommerce. With Answerbase, businesses can allow their users to ask questions, receive answers, and discover relevant content to get the information they need about certain products and services. The system supports a wide range of tools includeing, Q&A widgets and widget builders, content moderation and management tools, categorization and tagging, insights and analytics, and more.

Starting Price: $19.00/month

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SessionStack

SessionStack is an AI-enhanced Digital Experience Analytics platform based on best-in-class session recording technology that allows e-commerce businesses to identify where customers are getting stuck and dropping off, and what conversion opportunities are being missed. The insights generated by the platform serve as a fast track to improving the entire user experience with data-backed conversion rate optimization. SessionStackAI and our proprietary machine-learning models are the ideal partners for all e-commerce decision makers who are laser-focused on revenue. SessionStackAI blends qualitative and quantitative user data to provide the full picture of any website or mobile app interaction. The platform’s auto-capture capabilities and retroactive data history help ensure that there are no gaps in the analysis, identifying any friction points or new conversion opportunities as you go.

Starting Price: Upon request

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COZYROC SSIS+ Suite

COZYROC

COZYROC's SSIS+ suite includes 270+ data integration adapters, ETL components and tasks for developing ETL solutions with MS SQL Server Integration Services. 141 out-of-the box adapters for consuming web API data. Connectivity for popular CRM, ERP, Accounting, Financials, Legal, Analytics, Administration, Collaboration, Communication, Security, Education, Construction, Marketing, Transportation, Project Management, Productivity, e-Commerce and HR apps COZYROC REST Framework for data integration with any REST service. Sync and import / export data from any REST API service to SQL Server. Data Flow Task Plus for dynamic data flows at runtime. No need to manually open and modify the data flow Lift and Shift your SSIS packages ! Try COZYROC Cloud for free. The COZYROC.Cloud hosted service allows you to Lift & Shift legacy SSIS workloads to the cloud in a breeze at a very affordable price which includes a license for the COZYROC SSIS+ suite.

Starting Price: $0

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Userpilot

Userpilot is an all-in-one platform for Product & UX teams. It combines Product Analytics, In-app Engagement and In-app Surveys to help you increase product adoption through powerful in-app experiences, actionable product analytics and user feedback. Userpilot allows Product, UX, marketing and Customer Success teams to build user onboarding flows, launch product announcements, improve your UX & product adoption, provide self-serve support, and collect feedback in-app , all code-free. It also provides powerful Product Analytics tools (funnels, trends, paths, cohorts) so you can make informed, data-driven product decisions. With its Custom Dashboards, you can build bespoke analytics dashboards by dragging and droping your favorite reports or using a ready-made template. We also provide event autocapture and session replay. Integrations: Mixpanel, Amplitude, Heap, Intercom, Segment, Webhooks, HubSpot, Salesforce.

Starting Price: $249 per month

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FIREBusinessPlatform

1400degrees

Establish and organize your businesses’ customer and contact information, which is the cornerstone to sales, marketing, and support activities. Harness the power of marketing automation and improve your business engagement from awareness, through purchasing to advocacy. Achieve greater efficiency and business velocity by leveraging team collaboration for all sales, marketing, and support activities. Remove the boundaries of distance, by adding the power of face-to-face video conferencing to all your sales, marketing, support, and business activities. Harness the power of marketing automation. Improve your business engagement from awareness, through purchasing, to advocacy. Achieve greater efficiency and business velocity by leveraging team collaboration for all sales, marketing, and support activities.

Starting Price: $19 per month per user

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Simplified

Use hundreds of beautiful templates or start from scratch to create content, brand assets, and videos effortlessly. Then, publish with one click to reach your customers wherever they are. The tools that work for you, work for us. Connect your favorite apps to Simplified and watch your productivity soar. Our automation tools handle the little things so you can focus on the big picture. Create your content, collaborate with your team, and publish to the world, all in the same space. Get your team on the same (web) page and tag, comment, and collaborate in real-time. Automate your to-do's and get things done, fast. Scale your content from 1 to 1000, in a few clicks. Your audience gets consistent, beautiful messaging, while you get extra time to focus on other things.

Starting Price: $8 per user per month

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rooom

rooom AG

We offer an all-in-one platform for creating, managing, and sharing impressive 3D, AR, and VR experiences. We specialize in enterprise metaverse solutions, virtual showrooms, 3D product presentations, and virtual events. The 3D platform helps companies to take their daily work with digital and immersive content to a new level. Discover completely new experiences for marketing, sales, education, collaboration, events, and entertainment. Easily create and manage immersive content in real time without specialized training. User access on the go, highly interoperable, and runs across all devices. Always at your fingertips, desktops, tablets, smartphones, and VR/AR headsets. Flexible APIs and various plugins are available to fit your exact business requirements. The platform takes you on a fascinating journey of discovery through the possibilities of 3D technology. Increase engagement by showcasing your business and products with interactive 3D visualizations that will set you apart!

Starting Price: €149 per month

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Elite Seller

Outwit Your Competition. All-in-one Amazon seller software suite. Research, manage, and automate your entire Amazon business with ease. We don’t limit you on how many products you can manage. Perform essential tasks and explore essential data across your vast catalog. Multiple Seller Accounts. Run multiple Amazon seller accounts under the same roof, easily analyze your vital stats across all your accounts at the same time or individually. A large business can not operate without delegating. Create sub-accounts with limited permissions so that your employees can do their job. Easy Transition. Seamless transition from your current platform to Elite Seller without losing your data thanks to 2 year backlog download. Customizable Dashboard. Tailor your dashboards to exactly what you need Personalize your control panel. Add various tabs and widgets for all your business metrics. Everything is adjustable and can be adapted to your needs.

Starting Price: $25 per user, per month

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JigSpace

JigSpace is your on-ramp to spatial computing. Our spatial presentations — we call them Jigs — combine 3D content, audio, video, and text in an interactive, step-by-step experience that supercharges the communication of complex ideas, products, or processes. * Immerse yourself in detail: Lean in and discover intricacies of your products like never before, engaging with content that is meticulously crafted for clarity and immersive communication. * Stunning realism: Experience presentations that feel real, thanks to the power of Apple Vision Pro, supporting 4K textures and high-fidelity CAD files for unparalleled realism. * Intuitive interaction: Manipulate Jigs intuitively with your hands; pull apart components, annotate, and explore in a natural, hands-on manner that enhances understanding and interaction. * Effortless collaboration: Bring all the right people into the room with SharePlay, and communicate what’s important to your business in a fraction of the time.

Starting Price: $200/month

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Portal

The modern client portal for innovative businesses. Let clients login on your own website to share files, sign docs, make payments, send messages, and more. One app for everything required to run a virtual business including billing, file sharing & eSignatures, messaging, intake forms, and a knowledge base. Portal lets you define precisely what your clients see. You can host Portal on your own domain and make every pixel look on-brand. Connect an existing marketing website or use our website builder to create a page optimized for professional services. Add the secure file-sharing and eSignatures module to your client portal. Replaces Google Drive, Dropbox, ShareFile, and DocuSign. Add the billing module to your portal. Give clients a branded payment experience. Replaces Bill.com and FreshBooks. Add the intake forms module to your client portal. Streamline the client intake process. Replaces Formstack and Microsoft Forms.

Starting Price: $69 per month

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Retail VR

Create virtual business locations with our collaborative 3D platform. Available to all sales, marketing, and merchandising teams. Increase your turnover by sharing your point of sale without any geographical limits. Improve the performance of your merchandising campaigns with 3D. Scripting of your sales spaces, your virtual showrooms. Promote customer engagement, immersive navigation, 3D product sheets, and augmented reality. Automatic generation of content & 3D planograms. Facilitates collaboration between teams and clients. Simulate different implementation scenarios and AB testing. With our SAAS platform, we simplify access to 3D and limit costs. Accelerated and industrialized 3D content production thanks to patented technology (2D/3D). Our platform allows you to create virtual places without any 3D expertise. Our patented technology helps you automatically model your products without any technical expertise.

Starting Price: Free

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Xplorer

Xplorer was purpose-built to eliminate the barriers to entry for organizations that want to benefit from the creation and use of interactive XR content. By simplifying the development process, reducing the processing and deployment times, and introducing multiple hardware compatibility, we've significantly decreased the cost of investment and the time-to-field; increased the flexibility, scalability, and ROI; and effectively put the power to create visually appealing and highly engaging and interactive XR presentations back into the hands of the subject matter experts, our clients. No more spending huge amounts of time developing single-use content. Xplorer's XR content is easy to create, adapt, and share, which means each project can be rapidly scaled, modified, and reused between applications. Rapid creation and deployment to users on any device and the ability to reuse and quickly revise content culminate in an 80% reduction in development and delivery time.

Starting Price: Free

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Viz4D

Viz4D helps you create top-performing web-based 3D viewer that works great on mobile and VR. It is tailored for real-time Archviz walkthrough, 3D product configurator and presentation. Thanks to the unique sets of AutoOptimization tech, even a complex architectural scene with multi-millions poly now can be viewed easily on standalone VR headset without connecting to PC. Viz4D is being used in various fields to create VR showroom, real estate 3D walkthrough tour, virtual gallery, museum, furniture and WebGL product configurator in VR.

Starting Price: $35

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Coveo

360° relevance across Websites, Ecommerce, Service, and the Workplace. Every search, recommendation, and interaction made it better. We help businesses deliver the relevant experiences people expect. With the Coveo Relevance Cloud, relevant search is just the beginning. Harness self-optimizing AI that learns from every click and query, at every touchpoint. So you can deliver experiences that get better and better, notice search relevance from Day 1, and scale to full 360° Relevance. Every click and query tells you what a customer wants. Serve up relevant product results, and tailored product and content recommendations, that they’ll want to 'add to cart. Connect each customer to the most relevant answers faster, with AI-powered customer self-service and AI-assisted agent responses. Coveo scores high marks for how we make things work, from drag-and-drop UI customizations to headless APIs and more.

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ROBIN

Pave the way for conversational commerce. Deliver outstanding service. Improve CX. Are you ready for conversational commerce? Today’s consumers expect hyper-personalised service conversations, in real-time, in any channel they choose. To deliver on that, companies first need to get their customer service house in order. With The ROBIN Program we help teams improve customer SLAs, work more efficiently, and start selling more. The Program includes a Conversation Console linked to your own data warehouse, plus data-driven Coaching. Once you have service under control, our Growth suite helps you scale. Add more channels. Automate more. Boost performance. And start adapting to conversational commerce — step by step. All questions, from all channels, in one easy-to-use console. No tickets. No queues. No drama. Advanced routing of questions to the right rep, all customer data displayed alongside. Features include dynamic webform and Live chat, customer co-browsing.

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Yulio

For products that are too large to fully model, VR gives you infinite space and infinite configurations. Show every product configured any way, with all the space in the (virtual) world. In-person or remote, conduct more immersive meetings in a headset or over a browser. Bring the design to life with no ambiguity between the designer’s vision and the client’s perception. Elevate your pitches and showcase your use of technology so clients know they can expect leading work from you. Share your projects on social media or embed them on a website to create engaging marketing assets. Yulio makes VR projects quick and easy to create. Yulio uses CAD, 360 Photos and Cloud Rendering to build VR Projects. Yulio’s built-in features take your VR Project to the next level with interactive hotspots. Yulio’s presentation modes make remote or in-person meetings immersive experiences.

Starting Price: $600 per year

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Inbenta

Customer Interaction Management platform using symbolic AI. Maximize your self-service rates. Improve customer experience and brand loyalty. Understands meaning out of the box. Users ask for the same things in different ways, Inbenta understand them all. Rapid time-to-market (days not months) + high perfomance AI out-of-the-box. Patented NLP technology utilizing Meaning-Text Theory + highly conversational. Works with your existing knowledge, content and products. Native support for over 30 languages. Web, mobile, social, SMS, etc. Open APIs & SDKs that can be extended to meet your needs. Discover why so many companies trust & love using Inbenta. Leverage our AI platform to handle common business use cases, and others of your own. Works with your existing knowledge, content and products. Integrate, import or manually add into Inbenta. Use our visual drag-and-drop editor to create decision trees on the fly, and make them transactional with our webhooks architecture.

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censhare

censhare is a Universal Content Management platform which centralizes and automates all content and processes to give our customers the freedom to create engaging content and customer experiences across all channels. censhare is a platform with content at its heart. This allows for both central management and global sharing of content, no matter what the channel, touch point, language or customer expectation. We enable companies to grow by turning the creativity of their staff into great content, delivered to meet the needs of their audiences. This is what we call Universal Content. censhare offers all the capabilities you need, all running on the same platform using powerful semantic database and search technology. Users can quickly and intuitively find the digital assets they need and work with them in the most efficient way possible.

Starting Price: $1000.00 per month

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Wezen

Smart copywriting and translation makes you stand out with exceptional copy. Use technology that targets content quality. Take the lead in each market with relevant local content. Automate workflows and checks to be content-ready in all languages. Provide an experience with branded content. Enforce SEO and brand terminology to create a consistent global identity. No need for multiple back 'n' forths when the tool you use enables you to make your needs clear and set the rules from the start. Whole teams can comment as you go to ensure the copy is perfect at first pass. Accessing the right customers is vital to the success of any business even if these customers speak a different language. We can help you speak to your audience no matter where they are. No restrictions. Reuse archived content in different medias and locations. Rework website content to be used on an interactive app in a different language. Wezen manages your content to support your dreams.

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Cludo

You deserve site search that works for you. Our solution combines easy setup and out-of-the-box functionality with the ability to have complete control over your search results. Start scaling up your business with quality site search today. Whether marketer or webmaster, Cludo is one of the most user-friendly products on the market. We put you in charge of your site search solution with valuable tools and features including autocomplete, time-sensitive Banners, Intelligent 404 pages, and more. But you deserve a solution that goes beyond simply fulfilling searches. That's why Cludo offers a comprehensive, easy-to-understand analytics dashboard. Increase conversions and time on site by making content decisions based on what your users are actually searching for.

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Invrsion

A world where you’re in complete control of your surroundings. Creating the perfect context for your content. Design the retail space your customers deserve by creating a fully immersive and custom VR experience, accessible to anyone, no matter where they are in the world. They say content is king, but what about context? Make sure your content has the context it deserves by giving your shopping experience royal treatment. We use advanced technology to give your objects the truest-to-life look and feel with the final result being a fully interactive, customizable, engaging, and immersive online shopping experience, unlike any other retail environment. Recreate a location that already exists, or invent a brand new one. The possibilities are endless. Twist, turn, and flip your products and your online store upside down with our 3D technology. Experience your online shop through full reality.

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OneXR

With the fast-changing digital/virtual businesses transaction, manufacturers are to adopt these new digital conversations to grow, and so are the challenges related to productivity and conducting sales virtually, it needs a different approach. With virtual reality solutions, provide training an immersive experience on-demand, anytime, anywhere. Test and train your staff on all scenarios that are not possible in real-time training scenarios. OneXR offers an intuitive smartphone-based platform for repair services with many beneficial features. Augmented reality functions and chat tools help the frontline staff resolve customer complaints in real-time to improve customer satisfaction and enhance after-sales support virtually. OneXR offers an intuitive smartphone-based platform for repair services with many beneficial features. Enable fast and targeted business growth with solutions aimed at the end-user.

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WIDEO

Create compelling animated videos and presentations that engage with WIDEO, a video animation maker for businesses. WIDEO provides users with ready-to-use video templates for quick video animations. WIDEO allows users to customize every detail of their videos with its drag-and-drop feature. WIDEO enables video editors to upload their videos to social media platforms like YouTube or Facebook or download them as an MP4 file.

1 Rating

Starting Price: $19 per month

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Best eCommerce Software in the UK

Compare the Top eCommerce Software in the UK as of October 2025

What is eCommerce Software in the UK?

Bitrix24

User.com

IBM watsonx Assistant

inSided

3veta

Cleo Integration Cloud

Intellum Platform

Answerbase

SessionStack

COZYROC SSIS+ Suite

Userpilot

FIREBusinessPlatform

Simplified

rooom

Elite Seller

JigSpace

Portal

Retail VR

Xplorer

Viz4D

Coveo

ROBIN

Yulio

Inbenta

censhare

Wezen

Cludo

Invrsion

OneXR

WIDEO

Best eCommerce Software in the UK

Compare the Top eCommerce Software in the UK as of October 2025

What is eCommerce Software in the UK?

Bitrix24

User.com

IBM watsonx Assistant

inSided

3veta

Cleo Integration Cloud

Intellum Platform

Answerbase

SessionStack

COZYROC SSIS+ Suite

Userpilot

FIREBusinessPlatform

Simplified

rooom

Elite Seller

JigSpace

Portal

Retail VR

Xplorer

Viz4D

Coveo

ROBIN

Yulio

Inbenta

censhare

Wezen

Cludo

Invrsion

OneXR

WIDEO

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