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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
View more categories (20) for "customer"
28 Products for "customer" with 2 filters applied:
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1
Podium
Podium
Podium is a comprehensive AI-driven lead management and communication platform utilized by over 100,000 businesses seeking to enhance customer acquisition and retention. At the heart of Podium’s innovation is its AI employee, which ensures businesses respond to incoming leads instantly around the clock, dramatically improving conversion rates and revenue growth. The platform assists businesses in generating more customer reviews, improving their Google rankings, and unifying their lead channels...">
Starting Price: $399 per month -
2
Shift
Shift Technologies Inc.
...—not only for users, but for the planet. Founded in 2016 in Victoria, British Columbia, Shift is a Certified B Corp within the Redbrick portfolio. Key capabilities & features - Build your browser: Create a custom layout for how you use the internet. - Create Spaces: Create separation between work, side hustles, and passion projects. - Integrate Apps: Add web apps to Shift to customize its capability. - Templates: Choose from 6 different layouts to build on.">
Starting Price: Free -
3
Proton Mail
Proton AG
... with support for custom email domains and personalized branding. And with the Easy Switch tool, migrating from Google or Microsoft is seamless, no IT expertise required.Starting Price: $6.99/user/month -
4
Exclaimer
Exclaimer
Exclaimer is the industry's leading provider of email signature solutions, empowering businesses to unlock the potential of email as a key digital advertising channel. With its award-winning tools, organizations can simplify the management of email signatures to deliver consistent branding, promote marketing campaigns and company news, gather real-time customer feedback, and much more. Over 60,000 organizations in 150+ countries rely on Exclaimer for their email signature solutions. Its...Starting Price: $0.90 per user per month -
5
Front
Front
Front’s powerful customer service platform makes five-star service attainable for over 9,000 businesses like yours. We bring together your core support channels in one intuitive, AI-powered workspace where your team can build collaborative workflows across the entire customer lifecycle. As your customer base and their needs grow, Front AI and customer intelligence serves up the efficiency and insights needed to keep your entire organization customer-first, every day. Plus, we care as much about...Starting Price: $19.00/month/user -
6
Helpmonks
Helpmonks
Save time and money with our team collaboration tool. We unified shared mailbox, customer management, live chat, email marketing tools, and marketing automation tools to help your business succeed. Our team email management tools make it easy to get your whole business on the same page and boost team productivity. Collaborate in yourshared inbox. Delegate emails, add private email notes for you and your team, and much more. Collision detection prevents duplicate replies to your customer...Starting Price: $9 per month -
7
BrandMail
BrandQuantum
BrandMail®, developed by BrandQuantum, is a software solution that seamlessly integrates with Microsoft Outlook to empower every employee in the organization to automatically create consistently branded emails via a single toolbar that provides access to brand standards and the latest pre-approved content. Develop email signatures in line with your brand specifications which look consistent, no matter which device or platform they are viewed on. Your signatures are tamper-proof and centrally...Starting Price: $1 per user per month -
8
ManageEngine ADManager Plus
ManageEngine
ADManager Plus is a simple, easy-to-use Windows Active Directory (AD) management and reporting solution that helps AD administrators and help desk technicians in their day-to-day activities. With a centralized and intuitive web-based GUI, the software handles a variety of complex tasks like bulk management of user accounts and other AD objects, delegates role-based access to help desk technicians, and generates an exhaustive list of AD reports, some of which are an essential requirement to...Starting Price: $595 per year -
9
Smartz Solutions
Smartz Solutions
Smartz Solutions is the disruptor reshaping the contact center landscape. Traditional legacy systems, with their entangled infrastructures and exorbitant fees, have held businesses hostage for too long. Contact centers are tired of being burdened by disjointed systems with hefty price tags and bad customer and employee experiences. We’re redefining the contact centre experience through our AI-powered 360-degree experience platform. We’ve been there. We paid for the legacy systems. We had...Starting Price: $55.00/month/user -
10
Airmail
Airmail
Airmail 3 — This fully accessible mail client was designed specifically for iOS, macOS and watchOS. Email workflow is optimized with extensive customizations, custom actions and deep integration with a wide range of apps and services. Airmail is designed from the ground up to be a powerful mail client which allows you to customize it to meet your needs. Integrate your favorite apps, and create custom actions to make your life easier. Whether you're using your Mac, iPad, iPhone or even your...Starting Price: $2.99 per month -
11
MailClark
MailClark
MailClark is an external communications bot solution that centralizes all correspondences into Slack or MS Teams for easier communication. With MailClark, users can allow the bot to host the help desk of their customer support team, create a team inbox for their sales or marketing team, and more. MailClark also features a shared inbox that stores mentions, internal-only comments, collision detection, and more. Be faster and better in your customers, suppliers, colleagues replies as well...Starting Price: $9.00/month -
12
Email Signature Rescue
Email Signature Rescue
Beautifully designed and tested HTML email signature templates, along with online software to create, customize, manage, duplicate, deploy and install them. Works with 60+ email clients, apps and software. Email Signature Rescue is the quickest, easiest and most cost-effective way to create, customize, deploy and install HTML email signatures for all your Users. No design skills required. Your signatures will look as beautiful as our examples with little effort required. 20 easy to customize...Starting Price: $60 per year -
13
Mailbird
Mailbird
Mailbird is a fast, modern email client for Windows and macOS, trusted by millions with over 4 million downloads. It brings all your accounts—Gmail, Outlook, iCloud, IMAP, Exchange—into one unified inbox with smart features like Snooze, Undo Send, Quick Reply, Send Later, email snippets, and drag-and-drop organization. Customize your workspace with themes, custom avatars, and flexible layout options. Stay productive with sidebar integrations for Google Calendar, WhatsApp, Slack, Trello...Starting Price: Free -
14
Zimbra
Synacor
Zimbra 9 : Extensibility for Collaboration Superheroes! Users move seamlessly between desktop, mobile and tablet browsers with a consistent email and collaboration experience. Designed for extensibility and features best- in-class, out-of-the-box integrations with Slack, Dropbox and Zoom, with many more underway. Zimlet framework and APIs let you customize Zimbra to meet your specific requirements. Zimbra’s dependable server infrastructure for the security, privacy and data sovereignty Zimbra...Starting Price: Varies -
15
Emailgistics
Emailgistics
Emailgistics is a team inbox management solution for Microsoft Office 365. Powerful workflow and analytics features improve team productivity and decision making. Plus, with Emailgistics you continue working in Outlook as your email never leaves Office 365. Route emails efficiently and keep agents focused on their assignments. Redirect time and energy away from manually assigning emails to actually answering them. Tracking to ensure your team replies to customers accurately and promptly...Starting Price: $10 per user per month -
16
Thunderbird
Mozilla Foundation
Thunderbird is a free email application that’s easy to set up and customize - and it’s loaded with great features! Thunderbird makes email better for you, bringing together speed, privacy and the latest technologies. Focus on what matters and forget about complexity. Multiple features, such as built-in Do Not Track and remote content blocking, work together to ensure your safety and privacy, so you can have peace of mind. With Add-ons (Extensions & Themes) and many more features you can change... -
17
Loop Email
Loop Email
Its hard being productive when you spend half your time reading emails, and the other half flipping between platforms to tell your team about said emails. You need a single app thats going to help you move faster and keep everything and everyone on the same page. As a collaboration hub, Loop Email connects your team so you can chat, exchange files, and manage shared inboxes easily. It brings messages, emails and files in one app. Loop Email helps teams connect, collaborate and communicate...Starting Price: $8 per user per month -
18
Yahoo! Mail
Yahoo!
Yahoo Mail is a free email service from Yahoo, as well as a mobile app for email management. Thanks for checking out the Yahoo Mail app—the best email app to organize your Gmail, Microsoft Outlook, AOL, AT&T and Yahoo mailboxes. Whether you need a clutter-free mailbox, added customization, different views for deals, receipts, and attachments, or even more storage, we’ve got you covered. -
19
Notion Mail
Notion
Notion Mail is an AI-powered email platform that reimagines the inbox with a minimalist, customizable interface designed to streamline communication and enhance productivity. It allows users to organize their inboxes through AI-driven auto-labeling that categorizes emails based on content, such as job offers, travel bookings, or newsletters. Users can create custom "Views" to filter emails by topic, sender, or urgency, enabling focused attention on what's most important. It supports Notion...Starting Price: $10 per month -
20
SpinOffice CRM
Mulberry Garden
With SpinOffice, you create a central spot for your mail, business contacts, appointments, tasks, projects, folders, documents, files and notes. Best of all, you share all information in the database with your colleagues, which makes SpinOffice the ultimate team application for any small to medium sized business. Customer management A central database for your business relations, email management, appointments, tasks, notes and conversation reports, projects, files, documents and files...Starting Price: $27.50/month/user -
21
Colligo Enterprise Suite for Microsoft 365
Colligo Networks
...Point web parts and custom solutions to not only help businesses improve SharePoint user experience and Microsoft 365 app functionality, but they also help to protect your data in your SharePoint intranet. Our email management, document management, and content management tools help organizations to simplify knowledge and records management and compliance and get the most from their SharePoint investment. -
22
Xink
Xink
Manage Microsoft 365 or Google Workspace email signatures in one place with Xink's powerful web portal - built on a decade of experience with email signature management. Get consistent, branded and up-to-date signatures for all employees across devices, departments, and geography. Create customized and targeted email signature marketing banners below the contact details to share updates, achievements, values, promote content and much more! All with clickable call-to-actions to help you...Starting Price: $1/user/month -
23
Spike
Spike
Spike brings your entire workspace into your Inbox: email, chat, calendar, calls, team collaboration, tasks — to one powerful Inbox. Everything you need to get your work done is in a single feed, so you can finally give the app-switching a rest. Spike’s conversational email fuses traditional email with instant messaging — eliminating cluttered email threads. With real-time conversations and live collaboration, have better interactions and a more human communication experience. Spike is...Starting Price: Free -
24
YUDOmail by Inbotiqa
Inbotiqa
... on tasks of value instead of managing email, thereby dramatically improving customer service and productivity levels. Accountability is ensured, while tracking and traceability generate a clear audit trail for organisational memory and compliance and audit purposes. Inbotiqa’s Intelligent Business Email solution transforms the world’s primary business communication channel. -
25
BlueMail
Blix
BlueMail by Blix a free, beautifully designed, universal email app, capable of managing an unlimited number of mail accounts from various providers, allowing for smart push notifications and group emailing while enabling personalization across multiple email accounts. The BlueMail app connects directly to your mail server and is the perfect replacement for your stock email app. With a wide range of visual and technical customizations, swipe actions and menus, action bars and buttons, colors...Starting Price: $5.99 per user per month -
26
harmon.ie
harmon.ie
harmon.ie makes it easy for knowledge workers to capture and classify emails and documents to SharePoint and Teams directly from Outlook, the place they already spend their work time. As such, it is easy to discover and share important content when needed, right from the email client. By making it easy to do the right thing, harmon.ie increases SharePoint adoption, workplace productivity, as well as information governance and compliance. That is why thousands of enterprise customers count...Starting Price: $6 per user per month -
27
NAVER WORKS
Naver
Naver Works is a business messenger that anyone can easily use with a screen similar to the Naver/LINE service. It communicates with co-workers through messages and enables organic collaboration with Naver Works' unique group function. You can have conversations with LINE users as well as Naver Works users of other companies, unifying communication channels with customers or business partners. Messages, bulletin boards, calendars, address books, to-dos, surveys, mail, and drives, all necessary... -
28
CodeTwo Email Signatures 365
CodeTwo
CodeTwo Email Signatures 365 is a cloud-based email signature and disclaimer service. You can design and centrally manage email signatures for all users in your Microsoft 365 (Office 365) directly from a web browser. No matter what device or email client you use, the service automatically adds a professional, personalized signature to your emails. • All email clients and devices (including mobiles) supported • Signatures added directly in Outlook or server-side • Sender details...Starting Price: $0.81/month/user*
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