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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Customer Loyalty Software
A customer loyalty software is used to track and manage customer value and engagement information after purchasing a product or service and encourage further sales.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Customer Journey Mapping Tools
Customer journey mapping tools help businesses visualize, understand, and optimize the entire experience a customer has with their brand, from initial awareness to post-purchase interactions. These tools allow businesses to map out the touchpoints where customers interact with the company, track customer emotions, identify pain points, and gather insights to improve customer experience (CX). Features often include drag-and-drop interfaces, integration with CRM systems, real-time data analytics, and collaboration features for cross-functional teams. By leveraging these tools, organizations can create more personalized, efficient, and seamless customer experiences across multiple channels.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Customer Data Platforms (CDP)
Customer Data Platforms (CDPs) are software solutions designed to collect, unify, and manage customer data from various sources across an organization. These platforms aggregate data from different channels such as websites, social media, CRM systems, and purchase history, creating a centralized and comprehensive customer profile. CDPs allow businesses to segment and analyze customer data, enabling more personalized marketing and communication strategies. They also provide real-time data integration, ensuring that customer information is always up-to-date and accessible for decision-making. By leveraging CDPs, companies can enhance customer experiences, improve targeting, and drive better business outcomes.
CRM Software
CRM software is a type of software that businesses use to manage and analyze customer interactions and data. It helps businesses improve customer service by tracking customer information, analyzing trends, and providing customized communications for customers. CRM software also helps organizations to manage sales leads, track contacts, and automate certain customer-facing activities. Many CRM solutions offer automated workflows that streamline processes such as marketing campaigns and customer onboarding.
Customer Experience Software
Customer experience software helps businesses manage and enhance interactions with their customers across various touchpoints, ensuring a seamless and positive experience. It provides tools for tracking customer feedback, monitoring engagement, and analyzing behavior to improve customer satisfaction and loyalty. The software often includes features like customer surveys, analytics dashboards, and automation to streamline communication and personalize experiences. By gaining insights into customer preferences and pain points, businesses can tailor their services and improve overall customer journeys. Ultimately, customer experience software enables organizations to build stronger relationships, increase retention, and drive growth by focusing on customer-centric strategies.
Customer Training Software
Customer training software, also referred to as customer education software or customer LMS, enables organizations to train and educate their clients and customers about a company's products and services. Customer training software enhances customer experience and improves customer success in order to increase customer retention and satisfaction, and reduce support requests.
Customer Intelligence Platforms
Customer intelligence platforms are designed to help organizations better understand their customers. These systems collect and analyze large amounts of data in order to provide insights about customer trends, preferences, pain points, and behaviors. They are created to provide information that can be used to inform decisions such as product development, marketing strategy, customer support, and pricing. Customer intelligence platforms can also be used for personalization purposes to create unique experiences for customers.
Customs Compliance Software
Customs compliance software helps businesses manage and automate the complex processes involved in importing and exporting goods across international borders. It ensures adherence to customs regulations, tariff classifications, documentation requirements, and trade agreements to minimize delays, fines, and penalties. The software typically includes features such as automated customs declarations, product classification, duty and tax calculation, risk assessment, and audit trails. Integration with shipping, ERP, and logistics systems enables seamless data exchange and real-time tracking of shipments. Customs compliance software is essential for importers, exporters, freight forwarders, and customs brokers aiming to streamline global trade operations and maintain regulatory compliance.
Customer Segmentation Software
Customer segmentation tools, also known as user segmentation or audience segmentation tools, enable companies to segment their users or customers into different groups.

124 Products for "customer" with 2 filters applied:

  • 1
    Ninox

    Ninox

    Ninox Software

    Ninox is your solution for organizing and managing complex data in a structured and efficient way. With its highly flexible user interface, you can analyze, process, and evaluate any type of data. Additionally, the Ninox API enables seamless integration with services like Google for enhanced functionality. Designed to work across all platforms, Ninox is available via native apps for macOS, iOS, and Android, as well as through any web browser. The platform empowers users to build custom...
    Starting Price: €11/month/user
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  • 2
    Google Cloud Platform
    Google Cloud is a cloud-based service that allows you to create anything from simple websites to complex applications for businesses of all sizes. New customers get $300 in free credits to run, test, and deploy workloads. All customers can use 25+ products for free, up to monthly usage limits. Use Google's core infrastructure, data analytics & machine learning. Secure and fully featured for all enterprises. Tap into big data to find answers faster and build better products. Grow from...
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    Starting Price: Free ($300 in free credits)
  • 3
    Google Cloud SQL
    Fully managed relational database service for MySQL, PostgreSQL, and SQL Server with rich extension collections, configuration flags, and developer ecosystems. New customers get $300 in free credits to spend on Cloud SQL. You won’t be charged until you upgrade. Reduce maintenance costs with fully managed MySQL, PostgreSQL and SQL Server databases. Ensure business continuity with reliable and secure services backed by 24/7 SRE team. Data encryption at rest and in transit. Private connectivity...
    Starting Price: Free ($300 in free credits)
  • 4
    SSuite MonoBase Database

    SSuite MonoBase Database

    SSuite Office Software

    Create relational or flat file databases with unlimited tables, fields, and rows. Includes a custom report builder. Interface with ODBC compatible databases and create custom reports for them. Create your own personal and custom databases. Some Highlights: - Filter tables instantly - Ultra simple graphical-user-interface - One click table and data form creation - Open up to 5 databases simultaneously - Export your data to comma separated files - Create custom reports for all your...
    Starting Price: Free
  • 5
    Quickbase

    Quickbase

    Quickbase

    ..., connect, govern  and continually improve  an ecosystem of  custom digital solutions on a secure platform for your most critical data and processes. Transform the way your data is used and safely empower your people to deliver real-time insights from one unified platform. Unlock your team's potential. Get started with Quickbase today.
    Starting Price: $600 per month
  • 6
    Google Cloud BigQuery
    BigQuery is a serverless, multicloud data warehouse that simplifies the process of working with all types of data so you can focus on getting valuable business insights quickly. At the core of Google’s data cloud, BigQuery allows you to simplify data integration, cost effectively and securely scale analytics, share rich data experiences with built-in business intelligence, and train and deploy ML models with a simple SQL interface, helping to make your organization’s operations more...
    Starting Price: Free ($300 in free credits)
  • 7
    StrongDM

    StrongDM

    StrongDM

    ... happened in your stack. Security and Compliance teams can easily answer who did what, where, and when. - Admins have precise control over what each user has access to—without these controls ever getting in the way of productivity - IT, InfoSec, and Administrators have precise controls. Unauthorized access is eliminated because users never see resources they don’t have permission to use. -All past, present, and future infrastructure is supported - Responsive 24/7/365 customer support.
    Starting Price: $70/user/month
  • 8
    ManageEngine Applications Manager
    ... of features that fast-track the troubleshooting process and help reduce MTTR. This way, issues are fixed before application end-users are affected. Applications Manager has a fully functional dashboard that can be customized to get performance insights at a glance. By configuring alerts, it constantly keeps a lookout for performance issues within the application stack. Combining this with intelligent machine learning, Applications Manager helps turn performance data into actionable insights.
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    Starting Price: $395.00/Year
  • 9
    TeamDesk

    TeamDesk

    ForeSoft Corporation

    ... type of industry that precisely fit their business workflow and organize gathering, sharing and managing business information. TeamDesk online database software is fully scalable and customizable to accommodate customers’ ever evolving business needs, from small companies to large enterprises, from specific manufactures to vertical business integration. TeamDesk provides: AI-Assisted Development API, Web hooks, Zapier unlimited data storage, records and tables Try it risk-frее
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    Starting Price: $49.00/month/5 users included
  • 10
    MAISY Database

    MAISY Database

    Jackson Associates

    MAISY Commercial and Residential Utility Customer Energy Use and Hourly Loads Databases were introduced in 1995, including information on 10,000 utility customers throughout the US. Databases have been vastly updated and extended each year to provide 2020 MAISY Databases that now include current energy use and hourly load profile data on more than 7 million US individual commercial and residential utility customers. Databases include information on building, equipment, operation, occupant...
  • 11
    Oracle Database
    Oracle database products offer customers cost-optimized and high-performance versions of Oracle Database, the world's leading converged, multi-model database management system, as well as in-memory, NoSQL, and MySQL databases. Oracle Autonomous Database, available on-premises via Oracle Cloud@Customer or in the Oracle Cloud Infrastructure, enables customers to simplify relational database environments and reduce management workloads. Oracle Autonomous Database eliminates the complexity...
  • 12
    DbVisualizer

    DbVisualizer

    DbVisualizer

    DbVisualizer is one of the world's most popular database editors. With almost 7 million downloads and Pro users in 150 countries worldwide, it won't disappoint you. Free and Pro versions are available. Developers, analysts, and DBAs use it to elevate their SQL experience with modern tools to visualize and manage their databases, schemas, objects, and table data, auto-generate, write, and optimize queries, and so much more. It connects to all popular databases, such as MySQL, PostgreSQL,...
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    Starting Price: Free
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  • 13
    SQLWays

    SQLWays

    Ispirer Systems

    SQLWays is an easy-to-use cross-database migration tool. It allows to migrate the entire database schema, including SQL objects, tables and data from source to target databases. Smart conversion, teamwork, technical support, the tool customization according to your project requirements – all of these capabilities are combined in one solution. Customization option. The migration process using SQLWays can be customized to tailor specific business needs. Essentially, it accelerates database...
    Starting Price: $245/month
  • 14
    DataLang

    DataLang

    DataLang

    Connect your data sources, configure some data views (i.e. SQL scripts), configure a GPT Wizard, create a custom GPT, and share it with your users, employees, or clients. Expose a specific set of data (using SQL) to train GPT, and then chat with it in natural language. Data insights just got a whole lot easier, you can follow simple steps and let DataLang do the heavy lifting. Configure your connection string and give it a name. Use SQL to train GPT with your own data rows, select the data...
    Starting Price: $19 per month
  • 15
    Database Oasis

    Database Oasis

    MFK Solutions

    Finally, there's software that lets you create custom databases without knowing anything about them. Database Oasis' simple point and click interface allows you to tell it what data you want to store and how you want it presented. Once you start using Database Oasis, you'll be surprised at how often difficult or confusing tasks become simple when you're able to create your own database. People soon discover more and more areas where life or work can be just a little easier by consolidating...
    Starting Price: $119.99 one-time payment
  • 16
    ScriptRunner

    ScriptRunner

    ScriptRunner Software GmbH

    ScriptRunner is a platform solution for automation and delegation with PowerShell. Centralizing, standardizing as well as monitoring and controlling multiple workflows effectively relieves IT operations. Administrators and DevOps can use the supplied script libraries, customize them or develop their own scripts. A steadily growing number of well-known companies of all sizes and industries worldwide use ScriptRunner as their leading all-in-one solution for PowerShell. Script...
  • 17
    QuintaDB

    QuintaDB

    QuintaDB

    QuintaDB is an online web form and database builder. You do not need to spend time learning any programming language or web frameworks. Create and customize forms, charts, maps in a few clicks and put them on your forum, blog or web page. Automate your business management. Full control over work on apps. Email and SMS notifications. Ability to specify conditional actions and conditional formatting. Customer portal. Storing data online in a relational database with a usable and effective...
    Starting Price: Free
  • 18
    oClient

    oClient

    GETREVE

    We help entrepreneurs to improve their sales with great client management. We offer a powerful tool with a unique pricing plan "Pay as you want". Collect all the client data you need. Add custom fields, groups, and tags, import and export documents. Make your account management easy and simple. Increase the number of your appointments and improve their quality. Use reminders to help you keep track of your clients and appointments. Share the calendar with your peers. Improve your account...
    Starting Price: $1
  • 19
    easyAsPieDB

    easyAsPieDB

    R&F Consulting, Inc.

    COMPLETELY customize the information this app stores and displays. (Search and create reports, too.) A list of books, movies or games you care about. Custom business tasks, timesheets or receipts. Home inventory. Anything. No tech skills required. Modern: Local first, no cloud necessary. • Integrated encryption. • Reliable - based on SQLite. • Tested - on the market for over 10 years. Diverse building blocks to assemble complex data, e.g., Date, Number, Text, Barcode (scan), Drawing...
    Starting Price: $1.99/month/user
  • 20
    Full Convert

    Full Convert

    Spectral Core

    ... optimized. If you have large databases, use our Ultimate version to copy many tables in parallel. Our software is designed to shield you from complexity of underlying databases. While you have powerful mapping and customization features at your disposal, your data will be migrated out of the box with no customization needed.
    Starting Price: $299 one-time payment
  • 21
    Actian X

    Actian X

    Actian

    Actian X transactional database. Enterprise Grade Hybrid Database for Next Generation Operational Analytics. Actian X combines a record breaking analytic engine with rock solid OLTP to enable enterprise applications with both OLTP and analytic features. Low TCO, ultra stable enterprise RDBMS with 24×7 global support and industry leading customer satisfaction rating. Connect Actian X and Ingres applications to the rest of the enterprise with an end-to-end solution for designing, deploying...
  • 22
    BOPS Software

    BOPS Software

    BIT Brand

    ... clearly and in a controlled manner - whether digitally by e-mail or analogue by post - whether to existing or new customers. With the help of the output management software BOPS, you can implement optimized production control of your data, printing and dispatch processes. Just as every company acts individually, we act individually in the system-compatible implementation of BOPS. Let us know what your output management requirements are.
  • 23
    PocketBase

    PocketBase

    PocketBase

    Embedded performant database with schema builder, data validations, real-time subscriptions, and easy-to-use REST API. Sanely store files locally or in S3 storage. Easily attach media to your database records and generate thumbs on the fly. Use as a standalone app or as Go framework, that you can extend via hooks to create your own custom portable backend. Provides official client SDKs for painless integration. PocketBase differs from other similar backend solutions like Firebase, Supabase...
    Starting Price: Free
  • 24
    Help Desk Migration

    Help Desk Migration

    Help Desk Migration

    Help Desk Migration is a unique software that allows companies from all over the world to move their data between help desk platforms using a secure and reliable data import tool. While operating Migration Wizard, customers can migrate a big range of entities without special codes and scripts. The tool allows customers to preserve relations between tickets and other entities. The tool makes the migration process automatic, so the users don’t spend hours transferring data manually. Migration...
    Starting Price: $1
  • 25
    Worksheet Systems
    Worksheet Systems is a low code data management platform that transforms your data into a powerful online database application. We are here to take out the pain! Our team of database experts and software engineers are ready to build a custom database application at no cost! Just tell us what you want to build and we’ll bring your vision to life. We will help you to define your database design, workflows, and any other logic required. Leverage the most advanced database and web technologies...
    Starting Price: $70 per month
  • 26
    SpeedBase Professional

    SpeedBase Professional

    InfoLine Software

    Feel the freedom of customizing further your database whenever and as much as you wish. Your custom database application will contain exactly what you really need. SpeedBase is a desktop database software that is installed to your computer. To access your data, you do not have to login to a remote server that is shared among thousands of users. You do not even need an internet connection. All your data stays just with you and nobody else. SpeedBase runs incredibly fast as it is never affected...
    Starting Price: $12 per user per month
  • 27
    Tadabase

    Tadabase

    Tadabase

    Create custom database web apps in minutes. The no-code development software loved by teams big and small. Automate your daily business processes. Be your office hero and free your team from cookie-cutter software. Has your business outgrown its current software? Invest your data in a platform designed for unlimited users, records, and scale. If no two businesses are alike, why should every business application look the same? Enjoy infinite customization of your app including custom domains...
    Starting Price: $62 per month
  • 28
    Olive

    Olive

    Olive

    .... Users can generate admin panels, CRM modules, support tools, inventory management systems, or any custom workflow without manual coding. Olive supports collaboration through organizational workspaces, role-based access controls, and single sign-on, while its progressive-web-app design delivers mobile-friendly experiences and offline access. An extensible API and prompt-engineering guidance allow advanced customization and integration into existing CI/CD pipelines.
  • 29
    Kintone

    Kintone

    Kintone

    Kintone is a customizable digital workplace platform that lets you manage your data, tasks, and communication in one central place. Over 25,000 customers use Kintone’s no-code platform with more than 1.5 million database and workflow applications custom built for their businesses. Kintone is provided by Cybozu Inc., a Tokyo-based public company founded in 1997. Use our no-code drag-and-drop interface to create your own custom database applications that track all the data you want. Whether it...
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    Starting Price: $15.00 per user per month
  • 30
    Aerospike

    Aerospike

    Aerospike

    ..., to the core and in the cloud. Aerospike empowers customers to instantly fight fraud; dramatically increase shopping cart size; deploy global digital payment networks; and deliver instant, one-to-one personalization for millions of customers. Aerospike customers include Airtel, Banca d’Italia, Nielsen, PayPal, Snap, Verizon Media and Wayfair. The company is headquartered in Mountain View, Calif., with additional locations in London; Bengaluru, India; and Tel Aviv, Israel.
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