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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Customer Loyalty Software
Customer loyalty software helps organizations design, manage, and optimize loyalty programs that reward repeat purchases and deepen customer relationships. It enables businesses to issue points, track tiers, referrals, or membership statuses, then automate redemption and campaigns. These platforms integrate with CRM, e-commerce, and point-of-sale systems to monitor behavior, segment users, and deliver personalized offers. With analytics and reporting, the software helps measure program performance and customer lifetime value. Ultimately, customer loyalty software transforms occasional buyers into engaged brand advocates and improves retention over time.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Customer Experience Software
Customer experience software helps businesses manage and enhance interactions with their customers across various touchpoints, ensuring a seamless and positive experience. It provides tools for tracking customer feedback, monitoring engagement, and analyzing behavior to improve customer satisfaction and loyalty. The software often includes features like customer surveys, analytics dashboards, and automation to streamline communication and personalize experiences. By gaining insights into customer preferences and pain points, businesses can tailor their services and improve overall customer journeys. Ultimately, customer experience software enables organizations to build stronger relationships, increase retention, and drive growth by focusing on customer-centric strategies.
Customer Training Software
Customer training software, also referred to as customer education software or customer LMS, enables organizations to train and educate their clients and customers about a company's products and services. Customer training software enhances customer experience and improves customer success in order to increase customer retention and satisfaction, and reduce support requests.
Customer Intelligence Platforms
Customer intelligence platforms are designed to help organizations better understand their customers. These systems collect and analyze large amounts of data in order to provide insights about customer trends, preferences, pain points, and behaviors. They are created to provide information that can be used to inform decisions such as product development, marketing strategy, customer support, and pricing. Customer intelligence platforms can also be used for personalization purposes to create unique experiences for customers.
Customs Compliance Software
Customs compliance software helps businesses manage and automate the complex processes involved in importing and exporting goods across international borders. It ensures adherence to customs regulations, tariff classifications, documentation requirements, and trade agreements to minimize delays, fines, and penalties. The software typically includes features such as automated customs declarations, product classification, duty and tax calculation, risk assessment, and audit trails. Integration with shipping, ERP, and logistics systems enables seamless data exchange and real-time tracking of shipments. Customs compliance software is essential for importers, exporters, freight forwarders, and customs brokers aiming to streamline global trade operations and maintain regulatory compliance.
Customer Segmentation Software
Customer segmentation tools, also known as user segmentation or audience segmentation tools, enable companies to segment their users or customers into different groups.
Customer Journey Mapping Tools
Customer journey mapping tools help businesses visualize, understand, and optimize the entire experience a customer has with their brand, from initial awareness to post-purchase interactions. These tools allow businesses to map out the touchpoints where customers interact with the company, track customer emotions, identify pain points, and gather insights to improve customer experience (CX). Features often include drag-and-drop interfaces, integration with CRM systems, real-time data analytics, and collaboration features for cross-functional teams. By leveraging these tools, organizations can create more personalized, efficient, and seamless customer experiences across multiple channels.
Customer Data Platforms (CDP)
Customer Data Platforms (CDPs) are software solutions designed to collect, unify, and manage customer data from various sources across an organization. These platforms aggregate data from different channels such as websites, social media, CRM systems, and purchase history, creating a centralized and comprehensive customer profile. CDPs allow businesses to segment and analyze customer data, enabling more personalized marketing and communication strategies. They also provide real-time data integration, ensuring that customer information is always up-to-date and accessible for decision-making. By leveraging CDPs, companies can enhance customer experiences, improve targeting, and drive better business outcomes.
Visual Product Customization Software
Visual product customization software for ecommerce allows customers to create customized products with their own graphics, photos, and text. It provides the ability to adjust design elements from color and size to custom images, textures, and quotes. It also offers an easy-to-use user interface that makes it simple for users to design their own products with minimal effort. Finally, it helps businesses increase sales by offering a unique way for customers to personalize their purchases.
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21 Products for "customer" with 2 filters applied:

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  • 1
    QBench

    QBench

    QBench

    The modern, flexible, easy-to-use LIMS. QBench enables our customers to get a LIMS up and running faster. Automate your entire lab with our developer-friendly API, Inventory Management, Customer Portal, Billing, and Quality Management System modules. QBench is a cloud-based Laboratory Information Management System (LIMS) that enables labs to streamline their entire testing workflow, from sample receiving to automated results reporting.
    133 Ratings
    Starting Price: $249/user/month
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  • 2
    Loystar

    Loystar

    Loystar

    ...Make your customers feel loved by sending them a message on their birthdays, automatically. Service type business can easily manage appointment bookings, as well as easily organize products and services in one-click. Issue Gift Cards easily, send them virtual, and increase customer referral degree in your business.
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  • 3
    Track-POD

    Track-POD

    Track-POD

    ...Use our drag-and-drop route planner to import deliveries and collections. Optimize by time, distance, and expense. 2. Generate and print shipping labels. Have your drivers scan packages and items before departure and at the customer's location using our barcode scanner app. 3. Keep customers in the loop. You can share unlimited free email notifications to customers expecting their packages. Include a live tracking link and a dynamic ETA to eliminate all calls on delivery status. 4. Customize our Proof of Delivery template in PDF. We offer a customizable Proof of Delivery template with any subscription plan. ...
    Starting Price: $29 per month
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  • 4
    MSB TMS

    MSB TMS

    MSB Solution

    MSB Solution is a TMS software designed for Canadian local, regional and national carrier single operating terminal to multiple terminal (LTL) and offers the most important tool - EDI, Customer Web Portal, LTL Line haul, local P&D dispatch, imaging module with barcode generator and decoder, interline freight management, customize auto-rating for freight, fuel and accessorial, automated e-invoicing, a variety of notification - delivery status, confirm pickup and/or delivery, appointment notification, accessorial uses. ...
    Starting Price: $10,000
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  • 5
    Barcode Studio
    ...Barcode Studio offers preconfigured templates for standardized barcodes such as EAN-13, UPC-A, GS1, vCard, and Deutsche Post Data Matrix, ensuring compliance with industry specifications. The integrated label printing function allows for printing on predefined templates like Avery or custom labels, with a redesigned preview feature for faster and more accurate outputs.
    Starting Price: €75 per year
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  • 6
    LabelJoy

    LabelJoy

    LabelJoy

    ...Alternatively, you can use our online Barcode Generator. Create custom product labels, price tags, or barcode labels for your business by importing codes from external data sources. Labeljoy is a software for creating and printing all kinds of labels for numerous applications, like folders, badges, cards or shipping labels and whenever you need to create printouts containing text, images and barcodes.
    Starting Price: $39 one-time payment
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  • 7
    Barcode Producer
    ...See live previews as you type, check digits and other technicalities are handled automatically, so you can be confident your barcode is perfect. Artistic tools let you fully customize colors, borders, text, and more. A comprehensive library of everything you need to know about barcodes, how they're made, and how to use them.
    1 Rating
    Starting Price: $299 one-time payment
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  • 8
    Digital Link

    Digital Link

    Digital Link

    The GS1-approved platform to create and manage digital link QR codes powered by GS1 at scale. Bring your products online with just a GTIN, simplify compliance with Smart Pages, and engage shoppers better before and after purchase.
    Starting Price: $15/mo
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  • 9
    B-Coder

    B-Coder

    TALtech

    B-Coder is a Windows-based software will allow you to easily generate professional barcode graphic files and insert them into any Word document, label software, graphics application and more. There is full support for most standard barcode types used in a variety of industries. B-Coder's intuitive layout lets you create and customize your perfect barcode, quickly and easily. Select from an array of common (and even many uncommon) symbologies to create professional UPC barcodes for retail, store inventory, health industry, and even large 2-D barcodes for storing URLs or data on marketing materials! Simply enter a message, click your mouse and your barcodes are instantly displayed on screen and copied to the clipboard for pasting into other programs. ...
    Starting Price: $399 one-time payment
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  • 10
    SalesBinder

    SalesBinder

    Krave Media Group

    Manage your inventory and check your supply levels in real-time. Receive optional notifications when specific inventory levels get low. Enter your orders faster using barcodes. Click to create a new order, select the customer, then start scanning in your items and SalesBinder will do the rest. Tired of searching through your inventory list? Simply scan in a barcode to pull up that item's information. Optionally display an auto-generated barcode on all your documents (invoices, estimates, and purchase orders). Quickly open one of those orders directly in SalesBinder simply by scanning the printed barcode. ...
    1 Rating
    Starting Price: $19 per month
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  • 11
    Tracmor

    Tracmor

    Tracmor

    ...Search for items and quickly locate them using simple filters. Access your information from any device with an internet connection. Organize your property with our easy-to-use web based software. Quickly generate custom reports based on location or category. Save time & money while increasing control with our user-friendly interface. Use Tracmor asset tracking software for managing your tools, equipment, furniture, computers, tablets and other electronic devices. It’s the perfect solution for tracking individual assets. Use Tracmor inventory management software for managing bulk items by quantity level. ...
    Starting Price: $49 per month
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  • 12
    iBarcoder

    iBarcoder

    Cristallight Software

    The Cristallight iBarcoder is professional mac barcode generator for creating any number of individual, or sequential barcodes, printing them as colorful barcode labels in your own style, of any size, or shape, or exporting them as graphic image files in common vector and raster image formats. The iBarcoder makes it really easy to design and print barcode labels, stickers, tags on your mac in just a few steps. Use our mac barcode software to produce barcodes of more then 40 1-D and 2-D...
    1 Rating
    Starting Price: $49.95 one-time payment
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  • 13
    Barcode Label Maker

    Barcode Label Maker

    Barcode Label Maker

    Barcode Label Maker software - corporate edition is the perfect solution for businesses of any size. With its advanced features and capabilities, this software allows companies to create custom barcode labels quickly and easily. Whether you need to label products, track inventory or manage assets, Barcode Label Maker software has got you covered. One of the most notable features of this software is its versatility. It supports a wide range of barcode formats including Code 39, Code 128, UPC-A/E and EAN-13/8. This means that no matter what industry your business operates in, Barcode Label Maker can help you generate relevant barcodes with ease. ...
    Starting Price: $39
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  • 14
    EasyID
    ...GBS provides comprehensive front-end EasyID implementation, training services, and superior 24/7/365 support for EasyID products. Web-based user interface and administration, and customization content with alert messages. Available with 32-bit and now 64-bit hardware for faster printing and enhanced security. It provides an easy way to implement a barcode, and patient ID system and enables the user to create identification and patient chart labels using linear and/or matrix 2-D or 3-D barcodes. It is a server-based application, which allows an unlimited number of users. ...
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  • 15
    Barcode Maker for Mac
    The fastest, easiest way to make and print professional quality barcode labels on Mac. iWinSoft Barcode Maker is a professional Barcode Label software for Mac that creates up to 20 types of barcodes. A built-in label database with more then 800 Avery labels, cards, other media type templates are included. Other objects, like text and images, can be added to you documents. Any object can be exported to other applications. The Sequential Numbers dialog box allows you to define the sequence in...
    Starting Price: $49.95 one-time payment
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  • 16
    RFgen

    RFgen

    RFgen Software

    ...Certified integrations, real-time connectivity and unprecedented flexibility enable 100% paperless automation for the digital era. RFgen Software empowers enterprise organizations to achieve digital success by equipping customers to overcome the challenges of today—and tomorrow. We strive to position your business for growth and long-term profitability by equipping you with a sharp competitive edge to become market leader in your industry. In working ethically and honestly to do the right thing in a collaborative process, and deliver on our promises. Your software should fit your business, instead of changing your business to accommodate your software.
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  • 17
    WaspLabeler

    WaspLabeler

    Wasp Barcode Technologies

    WaspLabeler +2D is an easy to use solution for designing, creating, and printing barcode labels. Select from more than 100 pre-designed label templates, build a custom label, or start from scratch on your own design. Manually input or easily connect to an external data source, including Microsoft Excel®, Microsoft Access®, or QuickBooks® to obtain your label data. Simply print your labels to any networked Windows® printer, for improved tracking efficiency and accuracy. With WaspLabeler +2D’s intuitive interface, you can quickly create inventory barcodes, asset tags, product shipping/mailing labels, and more. ...
    Starting Price: $149
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  • 18
    Barcode Generator

    Barcode Generator

    Insight Works

    Insight Works’ Barcode Generator PowerTool for Business Central empowers businesses to integrate 1D and 2D barcodes into their reports, fostering efficiency and interoperability with existing hardware and third-party applications. The app is designed for technically proficient users. It offers sample layouts, custom reporting capabilities, and the flexibility to enhance documents such as invoices, warehouse receipts, production orders, and more with various barcode formats. - 1D and 2D Barcode Support: Add linear and Data Matrix barcodes to reports for efficient data processing. - Wide Barcode Compatibility: Supports formats including QR Code, Code 128, GS1-128, and more, ensuring interoperability with hardware and apps...
    Starting Price: Free
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  • 19
    BarcodeMaker.org

    BarcodeMaker.org

    BarcodeMaker.org

    ...(ii): Enter Barcode, Header and Footer value. (iii): For multiple barcodes enable Batch Processing from the right side. Step 3 (a): Choose Barcode Designing View Mode to customize the label with General label properties, label background properties and image processing properties. (b): Add Barcode from Drawing Tools tab and go to properties of barcode by double clicking on it. (c): Now choose Linear or 2D Barcode and also select the barcode font. (d): Enter the barcode values. (e): For batch processing, check Batch Processing Series option. ...
    Starting Price: $50 one-time payment
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  • 20
    FreeBarcodeSoftware.org

    FreeBarcodeSoftware.org

    FreeBarcodeSoftware.org

    ...User can create the barcode labels for managing the shipment services by using the following steps- Step 1: Create the barcode labels by selecting new option in quick barcode mode or barcode designing view mode. Step 2: Specify various barcode details like barcode value, barcode header text and footer text, bar height, density etc. Step 3: Customize the barcodes by modifying the various settings like font, images, color etc. Step 4: Use various designing tools like text, signature, watermarks, shapes, label background etc. to give a rich look to the barcode. Step 5: Save the designed barcode labels in jpeg, tiff, bitmap, gif, PNG and other file formats.
    Starting Price: $48
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  • 21
    BarTender

    BarTender

    Seagull

    ...Over 250,000 companies worldwide use BarTender to increase the efficiency of their entire supply chain; reduce IT, operations, and labor costs; and improve both internal and external customer satisfaction. It's no wonder why BarTender is the world's most trusted labeling solution.
    1 Rating
    Starting Price: $327 one-time payment
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