[go: up one dir, main page]

Results for: customer support

x
View:
Open Source Commercial

Suggested Categories:

AI Customer Support Agents Software
AI customer support agents are advanced tools powered by artificial intelligence that assist businesses in handling customer inquiries and issues. They use natural language processing (NLP) to understand and respond to customer messages, providing immediate, 24/7 support. These agents can answer frequently asked questions, resolve common problems, and escalate complex issues to human agents when necessary.
Remote Support Software
Remote support software enables technicians, IT teams, and service providers to access and troubleshoot devices from anywhere in the world. It allows secure, real-time connections to desktops, laptops, mobile devices, and servers to diagnose issues, perform updates, and provide guidance. These tools often include features such as file transfer, session recording, multi-platform compatibility, and integrated chat or voice communication. By reducing the need for on-site visits, remote support software helps organizations save time, cut costs, and resolve problems faster. It’s essential for IT helpdesks, managed service providers, and companies supporting remote or hybrid workforces.
Decision Support Software
Decision support software is designed to help organizations make informed, data-driven decisions by analyzing large amounts of data and presenting actionable insights. It integrates data from various sources, applies analytical models, and uses algorithms to predict outcomes, assess risks, and provide recommendations. The software often includes visualization tools like dashboards and reports, making complex data more accessible and understandable for decision-makers. It is widely used in fields such as finance, healthcare, and logistics to improve operational efficiency and strategic planning. Ultimately, decision support software enhances decision-making by offering timely, accurate, and relevant insights to guide business choices.
Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Customer Loyalty Software
A customer loyalty software is used to track and manage customer value and engagement information after purchasing a product or service and encourage further sales.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Customer Journey Mapping Tools
Customer journey mapping tools help businesses visualize, understand, and optimize the entire experience a customer has with their brand, from initial awareness to post-purchase interactions. These tools allow businesses to map out the touchpoints where customers interact with the company, track customer emotions, identify pain points, and gather insights to improve customer experience (CX). Features often include drag-and-drop interfaces, integration with CRM systems, real-time data analytics, and collaboration features for cross-functional teams. By leveraging these tools, organizations can create more personalized, efficient, and seamless customer experiences across multiple channels.
Customer Data Platforms (CDP)
Customer Data Platforms (CDPs) are software solutions designed to collect, unify, and manage customer data from various sources across an organization. These platforms aggregate data from different channels such as websites, social media, CRM systems, and purchase history, creating a centralized and comprehensive customer profile. CDPs allow businesses to segment and analyze customer data, enabling more personalized marketing and communication strategies. They also provide real-time data integration, ensuring that customer information is always up-to-date and accessible for decision-making. By leveraging CDPs, companies can enhance customer experiences, improve targeting, and drive better business outcomes.
Conversational Support Software
Conversational support software enables companies to provide customer service and support using chatbots, conversational AI, natural language processing (NLP), routing, and more.
Clinical Decision Support Systems
Clinical decision support systems (CDSS) are computer systems that assist clinicians in making decisions and providing evidence-based recommendations. CDSS utilize clinical data, patient information, and evidence-based guidelines to provide clinicians with information that can aid their decision-making process. They may also be used to alert clinicians about potential risks or possible issues involving a patient’s care. CDSS offer the potential for improved accuracy and quality of healthcare services.
Remote Video Support Software
Remote video support software, also known as remote visual support software, enables customer service teams and technicians to provide technical support and assistance through real-time video calls. It allows users to troubleshoot issues, demonstrate solutions, and offer guidance by visually interacting with their devices. The software often integrates with existing customer relationship management (CRM) systems to track and manage interactions. It can be used across various industries, such as tech support, healthcare, and field services, improving efficiency and reducing downtime. With features like screen sharing, annotation tools, and session recording, remote video support enhances communication and problem resolution remotely.
View more categories (20) for "customer support"

77 Products for "customer support" with 1 filter applied:

Sort By:
B2B Data Clear Filters & Widen Search
  • 1
    D&B Hoovers

    D&B Hoovers

    Dun & Bradstreet

    Create a faster path from prospect to profitable relationship with D&B Hoovers. Find key sales prospects and opportunities for growth. D&B Hoovers is a sales acceleration solution that provides a faster path from prospect to profitable relationship by leveraging data and analytics. B2B sales professionals can engage faster with customers to grow their business. Access comprehensive intelligence on more than 120 million business records. Deliver intelligence and insight into the tools where your...
    Leader badge">
    1,150 Ratings
    View Provider
    Visit Website
  • 2
    NetNut

    NetNut

    NetNut

    Get ready to experience unmatched control and insights with our user-friendly dashboard tailored to your needs. Monitor and adjust your proxies with just a few clicks. Track your usage and performance with detailed statistics. Our team is devoted to providing customers with proxy solutions tailored for each particular use case. Based on your objectives, a dedicated account manager will allocate fully optimized proxy pools and assist you throughout the proxy configuration process. Net...
    578 Ratings
    Starting Price: $1.59/GB
    View Provider
    Visit Website
  • 3
    BIGDBM

    BIGDBM

    BIGDBM

    BIGDBM is a leading US data provider with 7+ years of experience building identity graphs with a focus on ROI, privacy, and quality. Unlock significant value in your marketing campaigns, lead generation strategies, and identity verification workflows with our US consumer and B2B datasets. Utilize the self-service BIGDBM Data Market for easy and affordable audience/list generation and custom appends. Identify website visitor traffic using our WeVi product suite of real-time data...
    5 Ratings
    Starting Price: 4 to 7 Cents Per Match
    View Provider
  • 4
    Lead411

    Lead411

    Lead411

    Lead411 provides the most comprehensive and accurate information about contacts and companies available in the marketplace. We currently have over 450M contacts, within 20M companies worldwide. Through targeted filters, and Growth Intent Data, customers are able to view complete contact data profiles and find growing companies that are more likely to be in a buying cycle for adding services/solutions. Our growth intent triggers are an easy way for you to filter for companies that make...
    1 Rating
    Starting Price: $99.00/month
    View Provider
  • 5
    AnalyticsIQ

    AnalyticsIQ

    AnalyticsIQ

    AnalyticsIQ works with marketers from a wide variety of industries that are as excited about great data as we are. Financial institutions, non-profits, auto manufacturers, retailers, agencies, and travel providers all have unique data needs. But the ones that work with us want to personalize experiences for their customers, use data in a responsible way, and perform the best they can. Truly knowing your customers requires more than simply using the most accurate demographic data like income...
    View Provider
  • 6
    V12

    V12

    V12

    V12’s new breed of marketing blends data, technology and analytics to drive accelerated results. Consumers produce mountains of data everyday as they shop across a myriad of channels and devices. This data is fragmented across many systems and marketing platforms — obscuring customer behavior. The V12 CDP harnesses the power of each of these data sources and blends it with our suite of industry-leading 3rd party data assets to create one single version of the customer truth. Get to know your...
    View Provider
  • 7
    Informatica Data as a Service
    Data as a Service, confidently engage with your customers using verified and enriched contact data. Data as a Service (DaaS) helps organizations of all sizes verify and enrich their data so they can confidently engage with their customers. With customer experience and engagement a top focus across all industries, ensure that messages and products make it to their intended targets via postal mail, email, or phone. For Informatica, Data as a Service begins with data that you can rely on. Without...
    View Provider
  • 8
    Leadspace

    Leadspace

    Leadspace

    Connect the dots between companies and people with the leading B2B Customer Data Platform. Drive true Customer Obsession with Leadspace CDP. All the data you need to understand your customers - accurate & in real-time, in a single place. Artificial Intelligence (AI) that transforms data into clear next-step recommendations, including who to target, how & when. Turnkey integrations into Sales, Marketing & Digital Ad platforms to ensure omni-channel execution & alignment. Leadspace CDP lets you...
    View Provider
  • 9
    Ziff Davis Performance Marketing

    Ziff Davis Performance Marketing

    Ziff Davis Performance Marketing

    Discover your best customer opportunities with full identity illumination. Build deeper relationships through our tech-driven omnichannel customer experiences. Secure your privacy-compliant data. One of the most fundamental challenges marketers face today is customer data integrity. An individual profile may begin as an incomplete picture, and when it’s complete, a profile’s integrity naturally transforms or decays over time. Bounced emails, missing fields and inaccurate details significantly...
    View Provider
  • 10
    Every Market Media (EMM)

    Every Market Media (EMM)

    Every Market Media (EMM)

    Our core databases , business executives (B2B), consumers (B2C), global executives (B2B) and global businesses (B2B) are used by our customers to drive growth. Our data enables our customers to extract value from marketing, advertising and sales initiatives. We help solve our customer’s data problems by using a powerful combination of vertical expertise, technology, data controls and a hands on approach to customer success. We believe in consulting, not pitching, and our commitment doesn't end...
    Starting Price: $499.99 per 5,000 credits
    View Provider
  • 11
    GBSN Research

    GBSN Research

    GBSN Research

    GBSN Research solves your hardest data challenges through artificial intelligence and human competencies. We are a data analytics and AI solutions provider solving complex problems with technology. By aligning strategy and execution, we help clients with their digital transformation, scale with flexibility, and creating a digital customer experience. Need datasets to train your latest tool or are you currently looking for someone who can help you with the setup and quality assurance for your...
    View Provider
  • 12
    DataCaptive

    DataCaptive

    DataCaptive

    ..., facilitate multi-channel campaigns, personalize customer engagements, boost customer acquisition and retention, and spike ROI through profitable marketing and sales. We uphold the highest standards of virtue in everything we do with utmost responsibility and care. Passion, purpose and perseverance are most of what makes us take that extra mile in achievement! We cater to our customers with no compromise on service quality and support them in the long run.
    View Provider
  • 13
    Intrinio

    Intrinio

    Intrinio

    Intrinio is a full-service financial data provider with a focus on serving the B2B market from startups to enterprise level customers. Intrinio offers introductory price points and data subscription packages to scale, making it still affordable and accessible for developers and quants. If you go to our website and sign up or chat the team, you can get an account, API keys, and trial the data within minutes. Intrinio offers trials, monthly and annual pricing, fully customer support, and co...
    Starting Price: $150/month
    View Provider
  • 14
    Infoleads Data

    Infoleads Data

    Infoleads Data

    Infoleads Data provides highly accurate and targeted B2B databases designed to help businesses reach the right prospects efficiently. Their database includes over 100 million verified contacts across 150+ industries, featuring 75 million phone numbers and 8.8 million C-level executives. Customers can customize lists by region, role, industry, and other criteria to suit their specific needs. The company guarantees 95% data accuracy and refreshes their databases weekly to ensure up...
    Starting Price: $500
    View Provider
  • 15
    Equifax BusinessConnect
    Vital business processes such as credit decisioning, customer onboarding and debt recovery can get unnecessarily complicated and slow when your customer-facing teams are working from separate systems with siloed information. BusinessConnect, built on the Force.com platform, helps simplify, streamline and accelerate collections and credit management processes by automating routine manual tasks and decisions, and centralizing many operations involved in the account acquisition, account management...
    View Provider
  • 16
    CIENCE GO Data
    ... (confirmed dials) The GO Data platform is built to help you configure audiences easily, creating what is known as an Ideal Customer Profile (ICP) to target. From there, GO Data offers a wide supply of contacts that match your ICP. The key to all B2B marketing lists is starting conversations with your ideal customers. CIENCE GO expertly helps identify the contacts and companies for sales to create customized business lists around.
    Leader badge">
    31 Ratings
    Starting Price: $600
    View Provider
  • 17
    Infofree

    Infofree

    Infofree

    Unlimited sales leads, mailing lists, business profiles, person search & CRM. Only $99/month, just one new customer will pay for the entire annual cost! Infofree helps users find new leads. Grow your business with access to unlimited sales leads, business profiles, people search, and a free CRM. We're helping entrepreneurs, salespeople, and marketers reach their sales and customer goals daily. Unlimited sales leads, business profiles on 14 million businesses, person search on 200 million people...
    Starting Price: $99 per month
    View Provider
  • 18
    MedicoReach

    MedicoReach

    MedicoReach

    With our accurate and comprehensive healthcare email list and medical email lists, we make sure that your messages reach the right prospect to give you better response rate. A product of extensive research and analysis, our highly reliable and efficient marketing data helps you target healthcare executives and other professionals from the industry. It is indeed essential for you to be there where your customers are. MedicoReach’s healthcare marketing data offers you multiple channel to reach...
    View Provider
  • 19
    Databeyz

    Databeyz

    Databeyz

    Insights into the world of data as and how touch points are refreshed, real value to keep a tab on your market. We specialize in open source technology to build custom tools aimed at prospecting datasources that help drive marketing efforts. Our tools gather information from public web sources like websites, forums, social media channels and variety of other sources. We then prepare the data into clean contact and company records, available in CSV formats that can be easily imported into any...
    View Provider
  • 20
    Futern

    Futern

    Futern

    Futern is an AI-driven customer acquisition platform with a B2B database of over 600M contacts and 100M companies. It streamlines the sales process, helping businesses efficiently identify and engage high-potential clients while driving sustainable growth.
    Starting Price: $9.9/month/user
    View Provider
  • 21
    Autoklose

    Autoklose

    Autoklose

    Close more deals faster. Sales engagement platform and B2B data all-in-one. Built for entrepreneurs, sales, and marketing, Autoklose helps you and your teams. Target the right prospects by utilizing our huge database packed with clean, verified B2B leads from different industries and applying a number of different powerful filters. Engage your prospects and convert them into loyal customers by sending out sequences of highly tailored emails at scale, fine-tuning your campaigns real time...
    Starting Price: $49.99/month/user
    View Provider
  • 22
    Data Axle USA

    Data Axle USA

    Data Axle

    Data Axle USA is powered by industry-leading business and consumer data so you always have the most up-to-date information for your sales and marketing needs. We offer great prospecting lists that meet any requirement you have and so much more. Granting you access to powerful data and a suite of marketing tools, Data Axle USA is designed to help you find, manage, and care for your customers as you grow your business. Build your business listing using search selects including type, geographic...
    View Provider
  • 23
    FrescoData

    FrescoData

    FrescoData

    FrescoData is a full-service data and marketing agency. We are a primary source of consumer and business data, identity data and analytics for enterprises and the largest data providers in the world. We offer end-to-end custom data-driven marketing solutions as a white-glove service. The ability to deliver data from challenging geographies makes FrescoData a leader in global data, and our quality campaigns make us a high value partner with competitive pricing and results. We deliver Fortune 100...
    View Provider
  • 24
    Experian Consumer View
    Leverage Experian marketing services' powerful consumer data to learn more about your customers, drive new business, and deliver intelligent interactions across all channels. ConsumerView can take your business to the next level with thousands of data attributes available. Consumer demographics like age, gender, marital status, children, and income. Life event triggers like new parents, new homeowners, and new movers. Automotive data provides insight into the vehicles consumers have...
    View Provider
  • 25
    Anteriad

    Anteriad

    Anteriad

    ... to meet specific B2B demand generation goals. Reach the right audience efficiently with thousands of syndicated audience selects or create a custom audience to activate on any channel.
    View Provider
  • 26
    InfoClutch

    InfoClutch

    InfoClutch

    You may be a small, medium or large enterprise. Whatever be the scale of your operations, InfoClutch strives to help you improve your sales figures by powering you with the most updated and reliable marketing insights on customers. Buy our Customized B2B Marketing Data and Mailing Lists that let you reach targeted markets in the USA, UK, Canada Europe & Australia. Our B2B Marketing Data are configured toward each industry and sub-industry so that you maximize your gains no matter what your...
    View Provider
  • 27
    Salutary Data

    Salutary Data

    Salutary Data

    .... We provide access to this database in multiple products and services. Full and custom file access, API access, Web UI, and custom data feeds. Our target market has demonstrated that it highly values our unique asset, embedding it into its key business applications. Since its founding, revenues, and customers have grown more than ten-fold, with retention rates of nearly 100%.
    View Provider
  • 28
    Salesfully

    Salesfully

    Salesfully

    Effective tools to help you find the right audience for your products and services. With over 200 million sales leads, our vast database of consumer (B2C) and business (B2B) data makes it easy for any sales and marketing professional to find and export a comprehensive list of qualified prospects. Our unique platform provides you with all the tools you need to seamlessly build a custom list of business or consumer prospects based on the specific needs of your business Access a whole host...
    Starting Price: $29 per month
    View Provider
  • 29
    LeadMagic

    LeadMagic

    LeadMagic

    Unlock the power of accurate emails and mobile numbers, and validate your data seamlessly. Transform your B2B prospecting into a customer-converting machine. Instantly flag valuable prospects in your data. Easily let our live data enrichment clean your data with the most up-to-date information. Push to your favorite spreadsheet application and take action. Launch the highest converting campaigns and acquire your target customers. Push to Clay, SmartLead, or other automation tools with our push...
    Starting Price: $99.99 per month
    View Provider
  • 30
    Powerlytics

    Powerlytics

    Powerlytics

    The Powerlytics data platform provides the most comprehensive, accurate, and granular consumer and business financial data available. Underpinned by the financial statements of 30 million businesses and 150 million households, Powerlytics' platform helps credit unions, banks, and wealth management firms among others capture unprecedented insights to understand risk, identify market opportunities, target new customers, and conduct predictive analytics, analysis and research with a degree...
    View Provider
  • Previous
  • You're on page 1
  • 2
  • 3
  • Next

Related Categories