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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
View more categories (20) for "customer"
38 Products for "customer" with 2 filters applied:
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1
Jscrambler
Jscrambler
... (GDPR, HIPAA, CCPA, among others). Jscrambler’s Code Integrity product safeguards first-party JavaScript through state-of-the-art obfuscation and exclusive runtime protection. Jscrambler’s Webpage Integrity product mitigates threats and risks posed by third-party tags, while ensuring compliance with PCI DSS v4 and protecting payment pages. Jscrambler serves a diverse range of customers, including top Fortune 500 companies, online retailers, airlines, media outlets, and financial services firms. -
2
Visual Guard
Novalys
Visual Guard is an advanced identity and access management (IAM) tool offering a complete solution for securing sensitive applications and data. With centralized management of users and permissions, Visual Guard facilitates the implementation of robust, standards-compliant security policies. User management : Create, modify & delete user accounts Integration with LDAP or Active Directory directories Automatic synchronization of user information Access control : Precise definition...Starting Price: 1.55/month/user -
3
ThreatCast
Guardsquare
After an Android or iOS app is released, security teams and developers often lack visibility into the most common attack vectors and vulnerable parts of their code...until it’s too late. ThreatCast lets DexGuard and iXGuard customers monitor threats in real time, adapt their security configurations and protect apps against suspicious activity and malicious users. Use easy-to-navigate dashboards and custom alerts to detect threat events as they happen. Analyze threat data to respond immediately... -
4
Snorkel-TX
Odyssey Technologies
With increasing frequency of identity thefts, the need for reliable identity management, secure channels of communication, and robust access control mechanisms is urgent, not only for protecting your business but also for sowing confidence among your customers. Implementing Odyssey’s transaction security solutions will help you build customer confidence as well as keep you ahead of your competition, when it comes to implementing security. Odyssey Snorkel provides comprehensive security... -
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Prime
Prime
Shift security to the design stage, accelerating development velocity while improving product security with full visibility of risks in planned development tasks, automated security design reviews, and customized mitigation plans. Security teams are expected to understand all products, applications, standards, and frameworks while supporting over 100’s engineers each. Late remediations increase development waste and cause product delivery delays. Manual, inconsistent, and late security reviews... -
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Ivanti Neurons
Ivanti
Power and protect your teams from cloud to edge with Ivanti Neurons, the hyperautomation platform for the Everywhere Workplace. Delivering the power of self-healing has never been so simple. What if you could discover and fix issues automatically before your users even know about them? Ivanti Neurons does just that. Powered by machine-learning and deep intelligence, it lets you remediate issues preemptively before they slow your productivity. Take troubleshooting off your agenda and deliver... -
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A modern app‑security solution that works seamlessly in DevOps environments, helping you deliver secure apps from code to customer. Today’s application landscape has changed dramatically. Modern apps are microservices that run in containers, communicate via APIs, and deploy via automated CI/CD pipelines. DevOps teams need to integrate security controls authorized by the security team across distributed environments without slowing release velocity or performance. NGINX App Protect is a modern...
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8
Feroot
Feroot Security
Feroot believes that businesses and their customers should be able to engage in a safe and secure online user experience. Whether it’s leveraging the purchasing power of an e-commerce website, accessing internet-based healthcare services, or transferring funds between financial accounts, Feroot's sole mission is to secure client-side web applications so that users can engage safely in online environments. Our products help organizations uncover supply chain risks and protect their client... -
9
Quixxi
Quixxi Security
... and recommendations to identify and fix vulnerabilities. SHIELD (RASP), on the other hand, is an application shielding tool that provides baseline security controls to protect the intellectual property in mobile apps and shield them against malicious attacks by third parties with one click. SUPERVISE is a runtime application monitoring tool that enables remote disabling, messaging, security logs, and customer analytics for better app management.Starting Price: $29 for One-Off plan -
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Data Theorem
Data Theorem
Inventory your apps, APIs, and shadow assets across your global, multi-cloud environment. Establish custom policies for different types of asset groups, automate attack tools, and assess vulnerabilities. Fix security issues before going into production, making sure application and cloud data is compliant. Auto-remediation of vulnerabilities with rollback options to stop leaky data. Good security finds problems fast, but great security makes problems disappear. Data Theorem strives to make great... -
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Human Defense Platform
HUMAN
HUMAN is a leading cybersecurity company committed to protecting the integrity of the digital world. We verify that digital interactions, transactions, and connections are authentic, secure, and human. The Human Defense Platform safeguards the entire customer journey with high-fidelity decision-making that defends against bots, fraud, and digital threats. Each week, HUMAN verifies 20 trillion digital interactions, providing unparalleled telemetry data to enable rapid, effective responses... -
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Build38
Build38
Build38’s proven AI-based technology is the world’s most advanced app protection from malware, hackers, and cybercriminals. Get started today and use our revolutionary solution to safeguard your business. Let us protect your mobile apps today. Our customers are carefully protecting their applications and backends to provide the most secure mobile business to the client side and to make customer relationships more vivid with mobile apps. The software solutions we provide are designed to empower...Starting Price: Free -
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Ivanti
Ivanti
... risks effectively. Trusted by over 34,000 customers worldwide, including Conair and City of Seattle, Ivanti supports secure, flexible work environments. Their solutions enable businesses to boost productivity while maintaining strong security and operational visibility. -
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Digital.ai Application Protection
Digital.ai
Our proprietary protection capabilities shield apps from reverse engineering, tampering, API exploits, and other attacks that can put your business, your customers, and your bottom line at risk. Obfuscates source code, inserts honeypots, and implements other deceptive code patterns to deter and confuse threat actors. Triggers defensive measures automatically if suspicious activity is detected, including app shutdown, user sandbox, or code self-repair. Injects essential app code protections... -
15
Onapsis
Onapsis
Onapsis is the industry standard for business application cybersecurity. Integrate your SAP and Oracle business applications into your existing security & compliance programs. Assess your attack surface to discover, analyze, & prioritize SAP vulnerabilities. Control and secure your SAP custom code development lifecycle, from development to production. Defend your landscape with SAP threat monitoring, fully integrated into your SOC. Comply with industry regulations and audits with less effort... -
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Snyk
Snyk
Snyk is the leader in developer security. We empower the world’s developers to build secure applications and equip security teams to meet the demands of the digital world. Our developer-first approach ensures organizations can secure all of the critical components of their applications from code to cloud, leading to increased developer productivity, revenue growth, customer satisfaction, cost savings and an overall improved security posture. Snyk’s Developer Security Platform automatically...Starting Price: $0 -
17
HackerOne
HackerOne
HackerOne empowers the world to build a safer internet. As the world’s most trusted hacker-powered security platform, HackerOne gives organizations access to the largest community of hackers on the planet. Armed with the most robust database of vulnerability trends and industry benchmarks, the hacker community mitigates cyber risk by searching, finding, and safely reporting real-world security weaknesses for organizations across all industries and attack surfaces. Customers include The U... -
18
ImmuniWeb
ImmuniWeb
ImmuniWeb SA is a global application security company operating in over 50 countries, headquartered in Geneva, Switzerland. Most of ImmuniWeb customers come from regulated industries, such as banking, healthcare, and e-commerce. ImmuniWeb® AI Platform leverages award-winning AI and Machine Learning technology for acceleration and intelligent automation of Attack Surface Management and Dark Web Monitoring. The data is later leveraged for a threat-aware and risk-based Application Penetration...Starting Price: $499/month -
19
Unprotected web applications and APIs are the easiest point of entry for hackers and vulnerable to a number of attack types. FortiWeb's AI-enhanced and multi-layered approach protects your web apps from the OWASP Top 10 and more. FortiWeb ML customizes the protection of each application, providing robust protection without requiring the time-consuming manual tuning required by other solutions. With ML, FortiWeb identifies anomalous behavior and, more importantly, distinguishes between malicious...Starting Price: $30/mo for 1 app on SaaS
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20
AppTrana
Indusface
Indusface’s AppTrana is a fully managed web application firewall that ensures risk-based protection with its DDoS, API risk, and Bot mitigation services while assuring web acceleration with secure CDN. Combining automated scanning with manual pen-testing, it detects application vulnerabilities. All of this with 24x7 expert support to meet zero false-positive guarantees. Indusface is the only vendor to be named Customers’ Choice for WAAP in all the 7 segments of the Gartner VoC 2022 Report.Starting Price: $99/month -
21
Checkmarx
Checkmarx
.... Allowing a range of implementation options ensures customers can start securing their code immediately, rather than going through long processes of adapting their infrastructure to a single implementation method. The Checkmarx Software Security Platform transforms the standard for secure application development, providing one powerful resource with industry-leading capabilities. -
22
Reblaze
Reblaze
... enables full control of your web traffic. Machine learning provides accurate, adaptive threat detection, while dedicated VPC deployment ensures maximum privacy, performance and protection while minimizing overhead costs. Reblaze customers include Fortune 500 companies and innovative organizations across the globe. -
23
Semgrep
r2c
... or wrestling with regexes. Start right away with 900+ rules and SaaS infrastructure to get fast results in your editor, at commit-time, or in CI. When off-the-shelf rules aren’t enough, quickly and intuitively write custom rules to express your unique code standards. Rules look like the code you’re searching. For example, rules for Go look like Go. Find function calls, class or method definitions, and more without having to understand abstract syntax trees or wrestle with regexes.Starting Price: $40 per month -
24
AppOmni
AppOmni
... that weaken the security posture of your most critical SaaS applications. Total visibility into your SaaS environments, normalized and delivered to your existing security tooling. Spreadsheets? Manual access reviews? No thanks. Rest easy knowing you meet your compliance requirements. Each SaaS application has hundreds of settings, thousands of API calls, and a data access model that is completely custom to that application. -
25
bugScout
bugScout
... of cybercrime techniques to keep our customers’ applications safe and secure. We combine security with quality, offering the lowest false positive rate on the market and the fastest analysis. Lightest platform on the market, 100% integrated with SonarQube. A platform that unites SAST and IAST, promoting the most complete and versatile source code audit on the market for the detection of Application Security Vulnerabilities. -
26
Kona Site Defender
Akamai Technologies
... application footprint and respond to changing business requirements, including APIs and cloud migration, with dramatically lower management overhead. Kona Site Defender employs a proprietary anomaly detection engine designed to deliver the highest accuracy out of the box. You need application security that can be customized for your unique requirements and the organizations you support. -
27
Debricked
Debricked
Debricked's tool enables for increased use of Open Source while keeping associated risks at bay, making it possible to keep a high development speed while still staying secure. The service runs on state of the art machine learning, allowing the data quality to be outstanding as well as instantly updated. High precision (over 90% in supported languages) in combination with flawless UX and scalable automation features makes Debricked one of a kind and the way to go for open source...Starting Price: Free -
28
Finite State
Finite State
Finite State manages risk across the software supply chain with comprehensive SCA and SBOMs for the connected world. By providing end-to-end SBOM solutions, Finite State enables Product Security teams to meet regulatory, customer, and security demands. Finite State's best-in-class binary SCA creates visibility into any-party software that enables Product Security teams to understand their risk in context and shift right on vulnerability detection. With visibility, scalability, and speed, Finite... -
29
Verimatrix
Verimatrix
Verimatrix helps power the modern connected world with security made for people. We protect digital content, applications, and devices with intuitive, people-centered and frictionless security. Leading brands turn to Verimatrix to secure everything from premium movies and live streaming sports, to sensitive financial and healthcare data, to mission-critical mobile applications. We enable the trusted connections our customers depend on to deliver compelling content and experiences to millions... -
30
Traceable
Traceable
... in your APIs, Traceable would love the opportunity to discuss how we could help and share some of our lessons learned from working with enterprise customers like Canon, Informatica, Outreach, and many others.Starting Price: $0