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Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Customer Loyalty Software
A customer loyalty software is used to track and manage customer value and engagement information after purchasing a product or service and encourage further sales.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Customer Journey Mapping Tools
Customer journey mapping tools help businesses visualize, understand, and optimize the entire experience a customer has with their brand, from initial awareness to post-purchase interactions. These tools allow businesses to map out the touchpoints where customers interact with the company, track customer emotions, identify pain points, and gather insights to improve customer experience (CX). Features often include drag-and-drop interfaces, integration with CRM systems, real-time data analytics, and collaboration features for cross-functional teams. By leveraging these tools, organizations can create more personalized, efficient, and seamless customer experiences across multiple channels.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Customer Data Platforms (CDP)
Customer Data Platforms (CDPs) are software solutions designed to collect, unify, and manage customer data from various sources across an organization. These platforms aggregate data from different channels such as websites, social media, CRM systems, and purchase history, creating a centralized and comprehensive customer profile. CDPs allow businesses to segment and analyze customer data, enabling more personalized marketing and communication strategies. They also provide real-time data integration, ensuring that customer information is always up-to-date and accessible for decision-making. By leveraging CDPs, companies can enhance customer experiences, improve targeting, and drive better business outcomes.
CRM Software
CRM software is a type of software that businesses use to manage and analyze customer interactions and data. It helps businesses improve customer service by tracking customer information, analyzing trends, and providing customized communications for customers. CRM software also helps organizations to manage sales leads, track contacts, and automate certain customer-facing activities. Many CRM solutions offer automated workflows that streamline processes such as marketing campaigns and customer onboarding.
Customer Experience Software
Customer experience software helps businesses manage and enhance interactions with their customers across various touchpoints, ensuring a seamless and positive experience. It provides tools for tracking customer feedback, monitoring engagement, and analyzing behavior to improve customer satisfaction and loyalty. The software often includes features like customer surveys, analytics dashboards, and automation to streamline communication and personalize experiences. By gaining insights into customer preferences and pain points, businesses can tailor their services and improve overall customer journeys. Ultimately, customer experience software enables organizations to build stronger relationships, increase retention, and drive growth by focusing on customer-centric strategies.
Customer Training Software
Customer training software, also referred to as customer education software or customer LMS, enables organizations to train and educate their clients and customers about a company's products and services. Customer training software enhances customer experience and improves customer success in order to increase customer retention and satisfaction, and reduce support requests.
Customer Intelligence Platforms
Customer intelligence platforms are designed to help organizations better understand their customers. These systems collect and analyze large amounts of data in order to provide insights about customer trends, preferences, pain points, and behaviors. They are created to provide information that can be used to inform decisions such as product development, marketing strategy, customer support, and pricing. Customer intelligence platforms can also be used for personalization purposes to create unique experiences for customers.
Customs Compliance Software
Customs compliance software helps businesses manage and automate the complex processes involved in importing and exporting goods across international borders. It ensures adherence to customs regulations, tariff classifications, documentation requirements, and trade agreements to minimize delays, fines, and penalties. The software typically includes features such as automated customs declarations, product classification, duty and tax calculation, risk assessment, and audit trails. Integration with shipping, ERP, and logistics systems enables seamless data exchange and real-time tracking of shipments. Customs compliance software is essential for importers, exporters, freight forwarders, and customs brokers aiming to streamline global trade operations and maintain regulatory compliance.
Customer Segmentation Software
Customer segmentation tools, also known as user segmentation or audience segmentation tools, enable companies to segment their users or customers into different groups.

82 Products for "customer" with 2 filters applied:

  • 1
    GRIN

    GRIN

    GRIN

    ... prospects and manage creator relationships to scale. GRIN is the only creator management platform that provides a comprehensive reporting dashboard, a custom report builder and gives you the most detailed analytics on your creator programs from the campaign level down to the individual creator level.
  • 2
    RevTrax

    RevTrax

    RevTrax

    ... industries trillions of dollars. There is a better way. RevTrax allows you to easily personalize and connect with individual customers at scale. By combining artificial intelligence, predictive consumer analytics and marketing automation, your entire promotional strategy is optimized, delivering better revenue and margin performance, greater customer engagement, brand loyalty as well as a reduction in promotional fraud.
    Starting Price: $5000.00/year
  • 3
    CloudNet360

    CloudNet360

    Cloudnet360

    Unlimited follow up email sequences let you operate run unlimited websites with product specific message purity. Automatically send specific follow up emails based upon the actions taken by the recipient of the original email. Testing is the key to improvement. Sometimes the most subtle changes yield the greatest results. Add new contacts, manage customer tasks, schedule integration and convenient reminders all from the palm of your hand. Easily identify and segment your list for laser focused...
    Starting Price: $79.97 per month
  • 4
    Awin

    Awin

    Awin

    ... and creativity contributed to the surge in ecommerce sales in 2020. With twenty years of experience, our network offers a global community of people, technology and business intelligence insights. No matter what type of partner, level of service, or tools your business needs, Awin provides solutions to drive sustainable growth. Connecting businesses with customers around the world across the retail, telecommunications, travel and finance verticals.
  • 5
    Connexity

    Connexity

    Connexity

    ... and then select and publish products to multiple social platforms. Our proprietary Smart Pricing systems allows premium publishers to be rewarded for high quality. Top publishers receive high level of customer support including regular calls and in-person meetings. Robust reporting suite gives publishers clear insight into expected CPC rates as well as feedback on which products and clicks are driving conversion to enable optimization of their consumer experience and traffic acquisition approaches.
  • 6
    UpPromote

    UpPromote

    UpPromote

    UpPromote Affiliate Marketing is the top-trusted affiliate marketing solution for growth on Shopify. With this all-in-one solution, you can build, manage, and succeed in your marketing campaign with ease. UpPromote helps Shopify businesses grow through affiliate marketing by reaching more potential customers and building strong, performance-based partnerships. 1/ Trusted and proven by thousands of Shopify businesses - $1.2B+ revenue generated - Recommended by 150k+ customers...
    Starting Price: $29.99/month/user
  • 7
    Super Affiliate AI

    Super Affiliate AI

    Super Affiliate AI

    Super Affiliate AI is an AI-powered tool that helps you create high-converting affiliate marketing campaigns in minutes. With Super Affiliate AI, you can choose from over 3,000 prompts to generate custom landing pages, email follow-up series, YouTube ad scripts, and more. You can also target your campaigns to specific demographics and interests, and track your results to see what's working and what's not. Super Affiliate AI is a great option for affiliate marketers of all levels, from...
  • 8
    Co-Swipe

    Co-Swipe

    Co-Swipe

    ... are highly effective, as proven by industry reports and the success of top tech companies. One place to create affiliate links, customize marketing campaigns, and track sales deals, all collaboratively with partners in a shared workspace. Track qualified leads and sales generated by your affiliates and co-marketing campaigns. Create customized affiliate links for your partners. Define and monitor specific channels, sub-affiliates, and other parameters to gain in-depth insights.
    Starting Price: Free
  • 9
    LinkJolt

    LinkJolt

    LinkJolt

    LinkJolt is an affiliate management platform I built specifically for SaaS companies tired of cobbling together generic affiliate tools that don't understand subscriptions. Instead of dealing with clunky platforms built for e-commerce, you get a system that actually gets SaaS. Recurring commissions, Stripe integration and real-time tracking that doesn't break when customers upgrade or churn. Merchants can launch affiliate programs in minutes with a simple JavaScript snippet, while affiliates...
  • 10
    Krato Journey

    Krato Journey

    Think Box HQ

    Krato is a top-notch mobile app development company that specializes in direct sales solutions. Their flagship product is a cutting-edge mobile app designed to boost revenue and improve customer retention. The app is tailor-made to address the specific needs and challenges faced by companies in the direct selling industry. With a strong focus on gamification and training, Krato empowers businesses to engage and retain their distributors effectively. The app also provides advanced lead...
    Starting Price: $7,500
  • 11
    CouponPress

    CouponPress

    PremiumPress

    ... you to setup 1 or 100 different coupon code websites for different niche markets without paying a cent more! We don't believe in software encryption, when you buy CouponPress you will get all of the source codes allowing you to customize/edit and develop your business anyway you like. We even provide PSD files too.
  • 12
    Easy Affiliate
    ... investigate, then flag or reject before you pay out. Set multiple commission levels and customize per user with powerful Affiliate Commission Override Rules. Full-featured links and banners management ensures your affiliate's creatives are always on point.
    Starting Price: $99.50 per year
  • 13
    Affilae

    Affilae

    Netilum

    Affilae is the perfect affiliate marketing platform that enables brands to connect, collaborate with the right influencers and affiliates. Marketing and technological solutions tailored to your needs: recruiting new partners, automated commission attribution, running campaigns to acquire and retain new customers. Not only can you track your affiliate leads and sales, invest in partnerships to drive growth, and reward your partners on multiple commission schemes (CPS, CPA, CPC, CPL and fixed...
    Starting Price: $79 per month
  • 14
    LinkMink

    LinkMink

    LinkMink

    Easy affiliate tracking and management for companies using Stripe. Sales is the engine that drives revenue. That’s where having a network of motivated affiliates comes in. With an affiliate program, you can immediately grow the reach of your product by recruiting affiliates who already have an established network. Unlike a sales team, an affiliate program has no overhead. Commissions are only earned when real revenue is paid by referred customers. This means the affiliate program is scalable...
    Starting Price: $39 per month
  • 15
    Kwanko

    Kwanko

    Kwanko

    ... marketing, traffic, leads, downloads and sales, without any customer risk since we are only paid according to results. Kwanko focuses on long-term relationships with its clients, which means that our ultimate goal is to provide regular ROI. It’s the only way to keep having your brand as a long-term client. You need to receive value every single day.
  • 16
    financeAds

    financeAds

    financeAds

    ... of new customers, specialised high-reach affiliates as well as personal and holistic advice from our finance experts are just some of the advantages advertisers receive through a financeAds International partnership. We offer almost all affiliate partner programs from the banking, insurance and FinTech sectors, including numerous exclusive partnerships.
  • 17
    CouponFYI

    CouponFYI

    CouponFYI

    ... and user preference, CouponFYI will provide the most suitable integration solutions. Our team is committed to providing users with excellent experience and customized solutions. At the same time, we will protect our partners and users' privacy absolutely. In cooperation with CouponFYI, you do not need to pay any fees, you can get an additional income.
  • 18
    Auto Affiliate Links

    Auto Affiliate Links

    Auto Affiliate Links

    ... doing custom modifications on the plugin for you. With Auto Affiliate Links you can automatically add affiliate links into your website content, by specifying keywords where links should be added, or to let the plugin to automatically extract and add links from Amazon, Clickbank, Ebay, Walmart, BestBuy, Shareasale, etc.
    Starting Price: $19 per month
  • 19
    Amazon Associates
    ... millions of products with your audience. We have customized linking tools for large publishers, individual bloggers and social media influencers. Earn up to 10% in associate commissions from qualifying purchases and programs. Our competitive conversion rates help maximize earnings.
  • 20
    Rakuten Advertising

    Rakuten Advertising

    Rakuten Advertising

    Connect with your audience in a captive environment from the smallest to the biggest screen in the house. Access industry-leading experts with a proven track record of delivering for brands. Manage campaigns using proprietary technology that delivers results across the entire marketing funnel. Deliver ads to audiences with high-impact placements in a safe environment across the Rakuten ecosystem. A custom-built portfolio of industry-leading publishers connected to Rakuten’s audience engine...
  • 21
    Optimise

    Optimise

    Optimise Media

    We are Optimise. A leading global Partner Marketing Network that delivers global reach and local market expertise, to optimise partner marketing performance. With over 20 years experience of award-winning partnership marketing, and trusted by over 800 global brands to deliver profitable partnerships, we are the biggest network in Southeast Asia and Middle East and Africa, with 15 offices across 4 continents, and a team of 180 worldwide. We provide a complete Partner Marketing Platform with...
  • 22
    Retreaver

    Retreaver

    Retreaver

    Retreaver is a cloud-based call tracking and routing platform built for performance marketers, agencies, and brands. We help you tag, route, and optimize inbound calls in real time connecting each caller to the right agent, department, or buyer using custom logic and data. Track conversions, measure ROI, and personalize experiences with CRM integrations, caller profiles, and real-time tracking. Our flexible tag system gives you full control over routing, analytics, and call flow optimization...
    Starting Price: $1.00/month/user
  • 23
    Upfluence

    Upfluence

    Upfluence

    Upfluence is the only Influencer Marketing platform that enables brands and agencies worldwide to turn their own customers into sales-driving influencers with Live Capture. Upfluence's platform is made to search for influencers through different criteria and filters, all over the world, on 7 different social media platforms. It makes contacting them at scale easier through an included CRM tool; gives more comprehensive management by allowing users to run parallel campaigns and manages...
  • 24
    MarketPowerPro

    MarketPowerPro

    MultiSoft Corporation

    ... to focus on enrolling distributors and customers and selling your products and services while MarketPowerPRO handles everything else.
    Starting Price: $499.00/month
  • 25
    Everflow

    Everflow

    Everflow

    Want faster growth? Choose a Partner Marketing platform that goes beyond managing affiliates: Track every performance channel, integrate your tech stack and drill down into what delivers ROI. Start driving more performance from affiliates, influencers, referral partners, and your media buying channels. Use Everflow to: 1) Track every channel, consolidate your reporting, and amplify your performance. 2) Quickly understand what delivers ROI, block bad placements, and accelerate...
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    Starting Price: Customer
  • 26
    CAKE

    CAKE

    CAKE

    Manage, measure and optimize performance marketing in real-time. CAKE's powerful performance marketing software will bring clarity to your marketing campaigns and empower you with the insights to make intelligent marketing decisions. Manage and measure partner performance with precision for improved profit margins. Collect, validate and distribute leads in real-time for maximum profitability. Measure channel performance using multitouch attribution, for ROAS optimization. CAKE’s Affiliate...
  • 27
    Tapfiliate

    Tapfiliate

    Tapfiliate

    .... Features include brand management with white-labeling capabilities, custom referral links and coupons, automated commissions and payout functionality, performance management, workflow automation, an all-access REST API, and more.
    Starting Price: $89.00 per month
  • 28
    Affiliate Manager

    Affiliate Manager

    JROX Technologies

    ... to generate more sales by setting up your very own Reward System. Give affiliates a financial incentive by giving out bonuses when they reach a specific goal, or promote them to a higher tier or affiliate group.If you want to have some custom replicated pages that showcase your affiliate member's information, you can setup different replicated web pages using external replication templates. Add as many replication templates as you need.
    Starting Price: $17 per month
  • 29
    CakeMail

    CakeMail

    Cakemail

    Engage your audience and grow your business with the tools and ongoing support you need to send marketing and transactional emails. Cakemail brings together all the right tools to help you engage with your audience and gain meaningful insights along the way. Engaged readers are loyal readers. Connect with your customers and boost subscriber engagement rates using dynamic CTAs or personalized content based on data they provided when subscribing, their activity or their interests. Managing...
    Starting Price: $7 per month
  • 30
    HitPath

    HitPath

    HitPath

    With the amount of data generated in today’s world, advertisers, ad agencies and publisher networks alike must rely on the right set of tools to accurately aggregate, analyze and organize this BIG DATA. With HitPath software, clients can properly attribute the various touchpoints of all their marketing efforts to evaluate measurable customer engagements. Employ a comprehensive and intelligent set of tools and reports to run an efficient and streamlined network operation. Maintain the proper...