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AI Customer Support Agents Software
AI customer support agents are advanced tools powered by artificial intelligence that assist businesses in handling customer inquiries and issues. They use natural language processing (NLP) to understand and respond to customer messages, providing immediate, 24/7 support. These agents can answer frequently asked questions, resolve common problems, and escalate complex issues to human agents when necessary.
Remote Support Software
Remote support software enables technicians, IT teams, and service providers to access and troubleshoot devices from anywhere in the world. It allows secure, real-time connections to desktops, laptops, mobile devices, and servers to diagnose issues, perform updates, and provide guidance. These tools often include features such as file transfer, session recording, multi-platform compatibility, and integrated chat or voice communication. By reducing the need for on-site visits, remote support software helps organizations save time, cut costs, and resolve problems faster. It’s essential for IT helpdesks, managed service providers, and companies supporting remote or hybrid workforces.
Decision Support Software
Decision support software is designed to help organizations make informed, data-driven decisions by analyzing large amounts of data and presenting actionable insights. It integrates data from various sources, applies analytical models, and uses algorithms to predict outcomes, assess risks, and provide recommendations. The software often includes visualization tools like dashboards and reports, making complex data more accessible and understandable for decision-makers. It is widely used in fields such as finance, healthcare, and logistics to improve operational efficiency and strategic planning. Ultimately, decision support software enhances decision-making by offering timely, accurate, and relevant insights to guide business choices.
Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Customer Loyalty Software
A customer loyalty software is used to track and manage customer value and engagement information after purchasing a product or service and encourage further sales.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Customer Journey Mapping Tools
Customer journey mapping tools help businesses visualize, understand, and optimize the entire experience a customer has with their brand, from initial awareness to post-purchase interactions. These tools allow businesses to map out the touchpoints where customers interact with the company, track customer emotions, identify pain points, and gather insights to improve customer experience (CX). Features often include drag-and-drop interfaces, integration with CRM systems, real-time data analytics, and collaboration features for cross-functional teams. By leveraging these tools, organizations can create more personalized, efficient, and seamless customer experiences across multiple channels.
Customer Data Platforms (CDP)
Customer Data Platforms (CDPs) are software solutions designed to collect, unify, and manage customer data from various sources across an organization. These platforms aggregate data from different channels such as websites, social media, CRM systems, and purchase history, creating a centralized and comprehensive customer profile. CDPs allow businesses to segment and analyze customer data, enabling more personalized marketing and communication strategies. They also provide real-time data integration, ensuring that customer information is always up-to-date and accessible for decision-making. By leveraging CDPs, companies can enhance customer experiences, improve targeting, and drive better business outcomes.
Conversational Support Software
Conversational support software enables companies to provide customer service and support using chatbots, conversational AI, natural language processing (NLP), routing, and more.
Clinical Decision Support Systems
Clinical decision support systems (CDSS) are computer systems that assist clinicians in making decisions and providing evidence-based recommendations. CDSS utilize clinical data, patient information, and evidence-based guidelines to provide clinicians with information that can aid their decision-making process. They may also be used to alert clinicians about potential risks or possible issues involving a patient’s care. CDSS offer the potential for improved accuracy and quality of healthcare services.
Remote Video Support Software
Remote video support software, also known as remote visual support software, enables customer service teams and technicians to provide technical support and assistance through real-time video calls. It allows users to troubleshoot issues, demonstrate solutions, and offer guidance by visually interacting with their devices. The software often integrates with existing customer relationship management (CRM) systems to track and manage interactions. It can be used across various industries, such as tech support, healthcare, and field services, improving efficiency and reducing downtime. With features like screen sharing, annotation tools, and session recording, remote video support enhances communication and problem resolution remotely.
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  • 1
    ADxAD

    ADxAD

    ADxAD

    Advertising network: #1 for Asian traffic. Quality traffic & high conversion rates: run your ads to drive online sales worldwide. Pops, Native, Display, and Push ads formats managed with flexible targeting. Instant start with an easy-to-use intuitive platform. Free full service and 24/7 support by industry top experts committed to your online success. Advertising with ADxAD you get the utmost from every dollar you invest in. Reach out for your customers in the right time at the right place...
    3 Ratings
    Starting Price: $100 one-time payment
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  • 2
    Jebbit

    Jebbit

    Jebbit

    Experiences consumers love. The data you need. Create beautiful engagements that launch anywhere. No code required. Our experiences are designed to convert traffic on any device, driving more purchases while capturing declared data. Customers actively give you declared data. Capture intentions, preferences, motivations, and interests from your entire customer base. Power meaningful 1-to-1 marketing that delivers a personalized experience. Ask customers to actively give you declared data. Know...
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  • 3
    CPMStar

    CPMStar

    CPMStar

    ... optimization. Experience first class customer support. We manage ad quality for you. Go beyond simple native ads with custom formats such as site skins, anchor ads, video sliders, and more. Our adserver’s optimization algorithms are the results of 15 years of R&D. Monetize 100% of your userbase with our technology which defends against re-blocking. Trigger intermission ads between levels, or offer rewarded videos.
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  • 4
    Etology

    Etology

    Etology

    Maximize your advertising ROI simply by tapping into the right traffic sources. Our network delivers more than 1 billion impressions daily, and unlike other platforms – the impressions Etology delivers are people who are already paying for a product or service relevant to the offer you are seeking to show them. Why show ads for a video site to people who never pay for anything, or show ads for a dating offer to people on a site that doesn’t share relevance with your target purchase? Custom...
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  • 5
    YeahMobi

    YeahMobi

    YeahMobi

    Provide clients with high-end monetization service with access to high-quality global users. Driven by AI technology and big data, reach the right users at the right time and help you maximize conversions through test optimization. Ensure the effective transformation of ads by customized strategy and accurate algorithm, improve the efficiency of flow monetization, helping you obtain a virtuous circle of user growth and ad monetization. Allocate high-quality traffic resources and content...
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  • 6
    Adapex

    Adapex

    Adapex

    We work with publishers to maximize their revenue while protecting user experience. Our leading tech, proprietary tools and superior service helps publishers grow their revenue. With our class-leading custom Header Bidder Solution: Network agnostic with access to 30+ premium programmatic demand partners, optimized Prebid with custom functionalities, premium Google AdX and AdX EBDA. Automated Analytics: Proprietary performance, reporting, and analytics suite, single easy-to-use dashboard...
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  • 7
    Zeropark

    Zeropark

    Zeropark

    Zeropark is a commerce media platform providing advertising and monetization solutions for global brands and businesses. We help drive scalable growth with proprietary technology and incremental audiences, ensuring full transparency, brand safety, and future-proof solutions for our partners. Zeropark connects brands with consumers during the key moments of the modern customer journey, driving incremental sales more efficiently than other channels by dynamically suggesting promoted brands...
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  • 8
    Perform[cb]

    Perform[cb]

    Perform[cb]

    Performance marketing programs for high-quality, consistent, scalable traffic. We care about your business like it’s our own. Perform[cb] has led the industry in affiliate partner recruitment, brand protection, and compliance processes to become a recognized digital advertising leader and one-of-a-kind performance marketing network focused on driving global customer and user acquisition for our advertisers on a Cost-Per-Action (CPA), Cost-Per-Install (CPI), Cost-Per-Lead (CPL), Cost...
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  • 9
    Connexity

    Connexity

    Connexity

    ... and then select and publish products to multiple social platforms. Our proprietary Smart Pricing systems allows premium publishers to be rewarded for high quality. Top publishers receive high level of customer support including regular calls and in-person meetings. Robust reporting suite gives publishers clear insight into expected CPC rates as well as feedback on which products and clicks are driving conversion to enable optimization of their consumer experience and traffic acquisition approaches.
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  • 10
    BroPush

    BroPush

    BroPush

    BroPush is push advertising platform allows buy and sell decent and cheap traffic for all kinds of offers. Enjoy CPC from $0.001 worldwide. BroPush offers to it's customers unique experience in launch and optimize Push advertising. All verticals are supported including health, finance, apps etc. Minimum deposit is 50$ and you can get extra 10% after registration if you mention promo SOURCEBRO10 in support. Refund are availiable. Also at BroPush anyone can monetize traffic from any...
    Starting Price: $50
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  • 11
    Galaksion

    Galaksion

    Galaksion

    ... for conversions with the CPA pricing model (CPC, CPM, and Smart CPM are also available). Key benefits include: • Special platform features (Custom Rates, Zones Tumbler Switch) • Detailed statistics tracking (Delta in Statistics) • A wide range of campaign settings (Audience Targeting and more) • The ability to test up to 10 creatives within one ad campaign • A minimum deposit of $50 Galaksion guarantees full transparency and provides 24/7 support from a dedicated account manager.
    Starting Price: $50/min deposit
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  • 12
    AdMachine

    AdMachine

    Admachine

    ... of monetization experts deliver the best results possible. Supercharge your advertising business with advanced and reliable White Label DSP and SSP solutions. Set your own logo, icons. Use custom JS and CSS, Choose preferable payment methodsAd exchange, Set budget settings, multi-level account types, multiple promotion chanelsSupport team, dedicated Support Team, migration helpDomains.
    Starting Price: $999 per month
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  • 13
    UpRival

    UpRival

    UpRival

    Finally, a performance focused ad server. UpRival at the core is an Ad Server built specifically for Media Buyers and Ad Networks. No matter what you sell, our ad templates are designed to give users the best ad experience, your developers an easy life, and you a warm sense of satisfaction. They just work. Our ad templates help your branding, performance, and style. Customize your client-facing ad server with UpRival, serving up a user interface that fits your brand perfectly. We make it easy...
    Starting Price: $399 per month
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  • 14
    Nine

    Nine

    Nine

    Powered by the world-class, supply-side platform AppNexus, and with the support of Microsoft, Nine’s Marketplace – Nine & Microsoft AU NZ – provides you with more ways of buying Australian audiences at huge scale in real time. Nine is undertaking a fully programmatic approach to digital advertising and is committed to supplying you with all of our products however you want to buy them. We began this journey by aligning to a single digital programmatic technology stack in AppNexus. All...
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  • 15
    Koah

    Koah

    Koah Labs

    ..., thereby increasing efficiency and reducing customer acquisition costs. The platform facilitates easy testing by utilizing existing text creatives without the need for extensive channel optimization, and its contextual placements achieve click-through rates comparable to search ads. KOAH is committed to supporting both publishers and advertisers in maximizing revenue and user engagement within AI applications.
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  • 16
    Income Access

    Income Access

    Income Access

    ...-house digital marketing services in order to help our partners achieve growth in their customer acquisition, gain better exposure for their brand, and maximise revenues. At Income Access, we are a software company, marketing agency, and affiliate network all rolled into one. Contact one of our industry experts today to learn more!
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  • 17
    Adstork

    Adstork

    Adstork Ad Network

    Adstork is a trusted global ad network connecting publishers, brands, affiliates, and agencies. Launch campaigns easily with our self-serve tools or get expert help. Reach the right audience and grow your revenue worldwide. At Adstork Ad Network, ad quality and traffic integrity always come first. No malware, no unwanted redirects, no hidden downloads, no scareware. We provide only clean ads reaching real users. Why advertisers choose us Partner Support with fast responses, dedicated...
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  • 18
    Qlicktrack

    Qlicktrack

    Qlicktrack

    .... Get multi-layered reports such as general reports, conversion reports, sever logs and much more. Real-time data helps you to take instant decisions and evaluate performance of every offers. Customize your offers into categories. It helps managers to manage and view performance by categories. Our servers are highly optimized for application performance, hence we are able to provide low cost solutions to all our clients.
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  • 19
    PubWise

    PubWise

    PubWise

    ... an optimized ad configuration matched to user segments and tailored demand inclusion that improves net revenue and latency. PubWise is committed to protecting publisher value and data with clear auction dynamics, transparent fees, and direct sales. Networks and large publishers use PubWise to centrally manage the programmatic technology of their own & customer sites. White labeling, rev share functionality, demand analytics and more take the pain out of managing these technologies at scale.
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  • 20
    ExoClick

    ExoClick

    ExoClick

    .... ExoClick's proprietary software offers 20+ different ad formats, optimized targeting and behavioural retargeting, access to big data statistics and strategic analysis tools to further improve ROI, data refresh every 60 seconds, day parting and 24/7 customer service. Our platform API allows developers to create their own bespoke plug ins and software add-ons for automating processes on our platform.
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    12 Ratings
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  • 21
    Pushground

    Pushground

    Pushground

    Boost your marketing performance with Pushground’s leading ad network, offering high-quality ad traffic across 2 proven ad formats. Discover why more advertisers trust Pushground to scale their marketing. No more waiting for your campaigns, Pushground offer instant campaign approval and real-time data aggregation so you can focus more on creating ads and analyzing your campaigns. No matter what you spend, our team of experts is there for you every step of the way. From custom traffic insights...
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  • 22
    Amazon Transparent Ad Marketplace (TAM)
    ... infrastructure. One light SDK setup to make all demand partners compete in parallel. Effortlessly connect with ad-tech services to help grow your business. Integrations require no extra development work and come with APS customer support. Add incremental partners without effort with a turn-key monetization solution for publishers of all sizes. The only technical requirement to use TAM is active integration with the multi-slot header bidding tag of Amazon Publisher Services (APS).
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  • 23
    RichAds

    RichAds

    RichAds

    RichAds is a self-serve advertising network with over 7 years of experience, headquartered in Cyprus. The platform delivers 7 billion daily impressions across 220 GEOs and offers 8 traffic formats, including push, pop, display, native, direct click, and several Telegram ad types. RichAds uses advanced AI algorithms to optimize bidding, targeting, and fraud prevention in real time, improving campaign efficiency and reducing manual work. AI also supports customer service and ad creative...
    Starting Price: $150
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