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AI Customer Support Agents Software
AI customer support agents are advanced tools powered by artificial intelligence that assist businesses in handling customer inquiries and issues. They use natural language processing (NLP) to understand and respond to customer messages, providing immediate, 24/7 support. These agents can answer frequently asked questions, resolve common problems, and escalate complex issues to human agents when necessary.
Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Remote Support Software
Remote support software enables technicians, IT teams, and service providers to access and troubleshoot devices from anywhere in the world. It allows secure, real-time connections to desktops, laptops, mobile devices, and servers to diagnose issues, perform updates, and provide guidance. These tools often include features such as file transfer, session recording, multi-platform compatibility, and integrated chat or voice communication. By reducing the need for on-site visits, remote support software helps organizations save time, cut costs, and resolve problems faster. It’s essential for IT helpdesks, managed service providers, and companies supporting remote or hybrid workforces.
Decision Support Software
Decision support software is designed to help organizations make informed, data-driven decisions by analyzing large amounts of data and presenting actionable insights. It integrates data from various sources, applies analytical models, and uses algorithms to predict outcomes, assess risks, and provide recommendations. The software often includes visualization tools like dashboards and reports, making complex data more accessible and understandable for decision-makers. It is widely used in fields such as finance, healthcare, and logistics to improve operational efficiency and strategic planning. Ultimately, decision support software enhances decision-making by offering timely, accurate, and relevant insights to guide business choices.
Customer Self-Service Software
Customer self-service software is a platform that allows customers to resolve their inquiries, manage their accounts, and access services without the need for direct interaction with customer support representatives. These tools typically include features like knowledge bases, FAQs, chatbots, support ticketing systems, and account management portals. Customer self-service software empowers users to find answers to their questions, troubleshoot issues, and perform tasks such as checking order status or managing subscriptions at their convenience. By providing a seamless, 24/7 self-help experience, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.
Social Customer Service Software
Social customer service software allows businesses to offer customer service to their clients through social media networks and platforms.
Conversational Support Software
Conversational support software enables companies to provide customer service and support using chatbots, conversational AI, natural language processing (NLP), routing, and more.
Customer Satisfaction Software
Customer satisfaction software helps businesses measure, track, and improve the satisfaction levels of their customers. These tools collect feedback through various channels such as surveys, reviews, and direct customer interactions to gauge satisfaction and identify areas for improvement. Many customer satisfaction software solutions include features like Net Promoter Score (NPS) surveys, customer satisfaction (CSAT) ratings, and sentiment analysis to assess customer experiences and track trends over time. These insights enable businesses to address customer pain points, improve product or service offerings, and enhance customer loyalty. By providing actionable data, customer satisfaction software helps companies refine their strategies and foster better customer relationships.
Customer Advocacy Software
Customer advocacy software is designed to help organizations identify, engage, and mobilize their happiest and most loyal customers into active brand advocates. It provides tools for tracking satisfied customers, encouraging them to provide referrals, testimonials, reviews or participate in community activities, and rewarding their advocacy efforts. The platform also lets companies monitor advocate activity, analyze the impact of advocacy on growth and retention, and integrate advocacy programs with marketing, sales and customer success workflows. By promoting peer-to-peer recommendations and authentic customer voices, customer advocacy software helps drive trust, amplify word-of-mouth, and ultimately support customer acquisition and loyalty. Because advocates can influence prospects and peers more credibly than traditional advertising, this software gives marketers and customer success teams a strategic lever for growth.
Customer Retention Software
Customer retention software enables companies to retain the customers and clients they already have, and increase the overall life of their customers. Customer retention platforms offer a variety of tools to improve overall customer satisfaction so that customers don't cancel their recurring subscriptions or plans. Customer retention software offers features such as user data collection, insights, events-based analytics, in-app analytics, churn prevention tools, and more. Subscription businesses, SaaS companies, and any businesses that sell ongoing plans can benefit from customer retention software. Here's a list of the best customer retention software:
Customer Loyalty Software
A customer loyalty software is used to track and manage customer value and engagement information after purchasing a product or service and encourage further sales.
Customer Success Software
Customer success software helps businesses proactively manage customer relationships to ensure clients achieve value from their products or services. It provides tools to track customer health metrics, such as usage and engagement, allowing teams to identify potential issues early and offer timely support. With automated check-ins, segmentation, and personalized outreach features, the software enables customer success teams to foster stronger client relationships. By integrating with CRM and analytics platforms, it provides a complete view of the customer journey, helping to reduce churn and increase retention. Customer success software ultimately enhances customer satisfaction, loyalty, and lifetime value.
Customer Engagement Software
Customer engagement software helps businesses manage and improve interactions with their customers, enhancing overall relationships and satisfaction. These platforms typically offer tools for personalized communication, such as email, chat, and social media integration, to engage customers across multiple touchpoints. Features often include customer segmentation, campaign management, automated responses, feedback collection, and analytics to track engagement metrics. By using customer engagement software, businesses can increase customer loyalty, drive retention, and create more targeted marketing strategies based on customer behavior and preferences.
Customer Feedback Software
Customer feedback software enables businesses to collect, manage, and analyze feedback from customers to improve products, services, and overall customer satisfaction. These platforms offer tools for creating surveys, polls, and questionnaires that can be distributed through various channels such as email, websites, and mobile apps. They also provide analytics and reporting features to help businesses identify trends, measure satisfaction, and pinpoint areas for improvement. Many customer feedback software solutions integrate with customer relationship management (CRM) and support systems to provide a comprehensive view of the customer experience. By gathering insights directly from customers, businesses can make data-driven decisions and enhance customer loyalty.
Customer Onboarding Software
Customer onboarding software, also known as client onboarding software, enables companies to seamlessly onboard new customers after the sales process.
Customer Communications Management Software
Customer communications management (CCM) software helps organizations create, deliver, and manage personalized communications across multiple channels such as email, SMS, print, and web. It enables businesses to design dynamic templates, automate messaging workflows, and ensure compliance with branding and regulatory standards. CCM software often includes features for customer data integration, content management, analytics, and real-time interaction tracking to enhance engagement and customer experience. By centralizing communication processes, it improves consistency, reduces costs, and accelerates message delivery. This software is widely used in industries like finance, healthcare, telecommunications, and insurance to maintain effective and compliant customer communications.
Clinical Decision Support Systems
Clinical decision support systems (CDSS) are computer systems that assist clinicians in making decisions and providing evidence-based recommendations. CDSS utilize clinical data, patient information, and evidence-based guidelines to provide clinicians with information that can aid their decision-making process. They may also be used to alert clinicians about potential risks or possible issues involving a patient’s care. CDSS offer the potential for improved accuracy and quality of healthcare services.
Remote Video Support Software
Remote video support software, also known as remote visual support software, enables customer service teams and technicians to provide technical support and assistance through real-time video calls. It allows users to troubleshoot issues, demonstrate solutions, and offer guidance by visually interacting with their devices. The software often integrates with existing customer relationship management (CRM) systems to track and manage interactions. It can be used across various industries, such as tech support, healthcare, and field services, improving efficiency and reducing downtime. With features like screen sharing, annotation tools, and session recording, remote video support enhances communication and problem resolution remotely.
Customer Experience Software
Customer experience software helps businesses manage and enhance interactions with their customers across various touchpoints, ensuring a seamless and positive experience. It provides tools for tracking customer feedback, monitoring engagement, and analyzing behavior to improve customer satisfaction and loyalty. The software often includes features like customer surveys, analytics dashboards, and automation to streamline communication and personalize experiences. By gaining insights into customer preferences and pain points, businesses can tailor their services and improve overall customer journeys. Ultimately, customer experience software enables organizations to build stronger relationships, increase retention, and drive growth by focusing on customer-centric strategies.
Customer Training Software
Customer training software, also referred to as customer education software or customer LMS, enables organizations to train and educate their clients and customers about a company's products and services. Customer training software enhances customer experience and improves customer success in order to increase customer retention and satisfaction, and reduce support requests.
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22 Products for "customer support" with 2 filters applied:

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  • 1
    Logrise Amplifier
    Google, Facebook, Amazon, anyone you want! The more you add, the better: Amplifier will be able to study your customers and users much better. At a low cost, Amplifier will study your audience and communicate with potential customers, offering them what they want to buy. Amplifier helps you capture quality leads, even if you don't have a website. Amplifier will help you grow your audience, retain customers and increase conversion rates. Our software brings all your channels together on a...
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  • 2
    Confect

    Confect

    Confect

    Creatives are very important to performance. And you are missing a lot of performance and brand by not being able to customize your dynamic product ads. Split-test your way to the best performing design in your Dynamic Ads. Distinguish your ads from competitors to retain customers. Get creative and make unlimited graphic designs with the Confect editor. Easy to use and fully compatible with your brand. Synchronize your funnel by using your campaigns in your dynamic product ads too. Completes...
    Starting Price: $199 per month
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  • 3
    Localstars

    Localstars

    Localstars

    Since 2008, Localstars has been delivering unique advertising technology to increase ad sales and lower ad costs by giving media companies the ability to efficiently build and deliver a customer’s advert in multiple formats at the same time for online, mobile and print. The Localstars platform powers media owners to efficiently scale and automate digital advertising from lead to revenue. The Localstars ad platform is proven to increase sales by 400%, attracting new customers and encouraging...
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  • 4
    JGSullivan

    JGSullivan

    JGSullivan Interactive

    The JGSullivan digital asset management system is world-class and designed to be implemented standalone or together with our adbuilder application, and offer your organization the flexibility and customization needed to fit your business needs. Allow us to help you eliminate avoidable mistakes and inefficiencies in traditional business systems by implementing JGSullivan's digital asset management system to manage your brand assets and make it easier for your channel partners to locate,...
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  • 5
    Hunch

    Hunch

    Hunch

    Hunch is the automated creative production and media buying platform that empowers brands and agencies to grow on paid social. Hunch is a creative automation platform that combines dynamic creative video & image production with automated ad buying. With Hunch, you build amazing customer journeys on Facebook and Instagram, that personalize experiences and convert customers with the right creative at the right time. As your technology partner, we combine the latest trends in performance...
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  • 6
    IMPGo

    IMPGo

    IMPGo

    About IMPGo IMPGo is an all-in-one brand, content and digital asset management platform helping teams control, customize, and distribute assets, templates, and campaigns—anytime, anywhere. Built for large, distributed organizations with strict brand standards and complex workflows. Key Features -Brand Hub -Digital Asset Management -Design Templates -Self-Serve Customization Tools -Multi-Channel Campaign Management Book a Free Demo See IMPGo in action with a free demo and...
    Starting Price: $25.00/month/user
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  • 7
    Prezi

    Prezi

    Prezi

    Prezi is a sophisticated online presentation and analytics software solution for business teams. Backed by an entire suite of collaboration, creation, and analytics tools, Prezi Business transforms sales and client presentations into meaningful dialogues, thereby allowing businesses to connect and interact at a whole new level. Powered by Prezi Next, Prezi Business offers a host of features such as cloud-based commenting for seamless collaboration, leaderboard analytics, a dedicated customer...
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    33 Ratings
    Starting Price: $7/month
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  • 8
    Thunder Experience Cloud

    Thunder Experience Cloud

    Thunder Industries

    The first open, people-based ad server, Thunder Experience Cloud enables brands to achieve the right consistency, relevancy, and frequency for their ad experiences across screens. Our best-in-class campaign management suite gives brands complete control from creative build to strategy to ad serve to reporting. Thunder helps brands, like you, solve for bad customer ad experiences with consistency, relevancy, and frequency. We create a good ad experience with our four pillars of People-Based...
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  • 9
    Adsmurai

    Adsmurai

    Adsmurai

    Control your digital strategy with Adsmurai marketing platform. Easily interpret the metrics and results of your campaigns, optimize your product catalog, design dynamic creatives, and manage all your paid media campaigns from a single place. Connect with your customers, overcome any technical challenges, and increase your digital performance. Maximize the effectiveness of your digital strategy with our team of experts in analysis, planning, design, and implementation in all platforms....
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  • 10
    DesignCap

    DesignCap

    PearlMountain

    DesignCap helps speed up your creative process to make striking graphic designs for your business, event, social media, and more. Get access to countless templates and resources to boost your creativity. Create designs that stand out from the crowd in minutes at no cost. Everyone can design like a pro without a steep learning curve. Simple yet powerful editing tools enable you to customize your design as the way you want. Thousands of professionally designed templates that help you easily...
    Starting Price: $4.99
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  • 11
    Animaker

    Animaker

    Animaker

    Animaker is an ultimate DIY (Do-it-yourself) video-making Animation app that empowers anyone to create stunning live-action and animated videos within minutes! Character builder: Animaker enables you to create your characters and use them in your videos or choose from various pre-designed characters. Diverse Templates: Choose from 1000+ well-crafted templates for various use cases. Extensive Asset Library: Access a massive collection of 100M+ stock assets, including character builders,...
    Starting Price: $12.50 per month
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  • 12
    Viddyad

    Viddyad

    Viddyad

    Viddyad is an award-winning platform that enables businesses to create, edit and publish videos online in minutes. With an in-built content library, easy-to-use editor and affordable pricing, Viddyad opens up the world of video advertising to everyone. Create and share videos easily, with no experience or content required. Combine stunning media from exclusive collections, featuring millions of clips and images, with custom content, text, music, and branding to create your professional...
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  • 13
    Abyssale

    Abyssale

    Abyssale

    Abyssale streamlines marketing design to publish faster and increase ROI. It's the end of repetitive design work, endless back-and-forth, and inevitable human errors. Don't choose between creativity, personalization, and scaling production. You now have them all in one platform. Abyssale helps you generate thousands of banners, from a single template, in multiple formats at a time. All that in just a few minutes! Save hours of your time on banner creation. Simply choose or create a...
    3 Ratings
    Starting Price: $49 per month
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  • 14
    Animatron

    Animatron

    Animatron

    Choose from thousands of free, pre-animated characters, backgrounds and props. Our marketplace is home to several professionally designed & themed infographics, icons and animated sets to help you build scenes in a jiffy. Import, place and edit your own graphics, photos, audio and video content. Easily annotate, splice, combine or overlay all of your media right on the canvas. Add in some animated text and branding elements in a flash. Absolute freedom to customize everything you want. From...
    Starting Price: $15.00/month/user
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  • 15
    QwikBanners

    QwikBanners

    QwikStudios

    Making web banners made easy. Get your display network campaign going in few clicks, generate multiple sizes in seconds, no coding or design skills required. Automate your banner creation and save time and money with our multi-banner generator. Remove the worry of what needs to be done, start with our ever growing collection of high CTR templates, chosen and setup for your already. No more searching for usable images, get access to million high resolution, free stock images completely free...
    Starting Price: $10 per month
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  • 16
    VidMob

    VidMob

    VidMob

    Creative is the #1 driver of campaign performance. Our all-in-one creative marketing platform empowers you to make the hardest part of advertising easy. The smallest details can have a profound impact on performance. Learn which ones matter most in your ads. Get side-by-side analysis on how your creative performs across different ad types, audiences, objectives, and ad placements. Instantly detect which ads are mobile- and platform-ready. Cropping a TV commercial for Instagram Stories? The...
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  • 17
    Glorify

    Glorify

    Glorify

    Glorify is an advanced design platform, for e-com businesses and entrepreneurs seeking to create captivating product images and marketing materials. It comes loaded with state-of-the-art features such as the background remover tool, smart shapes, brand kit, infinite canvas, mockups, and more. These features streamline the creative process and enable users to generate professional-quality visuals that captivate audiences and boost sales. Its background remover tool makes it easy to remove...
    1 Rating
    Starting Price: FREE
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  • 18
    Plai

    Plai

    Plai

    Plai customers have seen 90% cheaper ad costs and 105%+ higher click-through rates than industry benchmarks by focusing on your relevance and ad quality. We've worked at Google & Facebook and saw how difficult it was to launch effective ads, so we made Plai take care of all the hard stuff for you in a few taps. Plai will create ad copy, graphics, and landing pages in a tap to A/B test and improve your results over time. Using templates makes it easier to give your marketing efforts a...
    Starting Price: $1 per day
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  • 19
    Vidyou

    Vidyou

    Vidyou

    Powerful automation for scaling video ad creation. We help large-scale eCommerce websites and marketplaces to create videos at scale. Easily connect your product catalog to our platform via your feed's URL, Vidyou will automatically create videos in every size and specification you need for each individual product in your catalog. Save TimeWe connect Vidyou to your digital product catalogue. Any changes or newly added products are automatically added to your Vidyou video inventory. Our...
    Starting Price: $3,750 per year
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  • 20
    Marq

    Marq

    Marq

    Marq (formerly Lucidpress) is a design & brand templating platform that empowers non-designers in your company to create and distribute marketing collateral all on their own (without going off brand). Lockable templates protect your brand while allowing colleagues to make small design tweaks and customizations, easing the workload off your creative team. Say goodbye to rogue branding forever with Marq -- the brand templating platform trusted by over 7 million users worldwide. Get...
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    30 Ratings
    Starting Price: $10 per user per month
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  • 21
    PosterMyWall

    PosterMyWall

    PosterMyWall

    PosterMyWall is an unbelievably easy way to create awesome marketing that gets customers fired up and excited to buy. Say bye-bye to multiple apps; we’ve got design, social media publishing, and email marketing – all in one place. Small businesses, solopreneurs, and organizations rely on us to create and publish no-hassle emails, social media content, flyers, designs, videos, digital signage, newsletters, and more. With PosterMyWall, your marketing will be fast, easy, amazing – and...
    2 Ratings
    Starting Price: $9.95 per user per month
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  • 22
    Renderforest

    Renderforest

    Renderforest

    Renderforest is an all-in-one branding platform that allows users to create broadcast-quality videos, AI optimized logos, photorealistic mockups, digital and print graphics of all topics and purposes, as well as fully functioning websites. Choose from the ever-growing collection of high-quality templates of all kinds. Customize videos with transitions, text, logo, and animation of your choice to promote and advance your social media presence. Enjoy the ease of creating a logo, with...
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    87 Ratings
    Starting Price: $9.99/one-time/user
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