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Text Mining Software
Text mining software is a type of software that uses natural language processing (NLP) and machine learning to analyze text data. It can aid in collecting, analyzing, and organizing unstructured data from websites, emails, documents, and other sources for various applications. Text mining software has the capability to crawl web page content or conduct keyword searches to retrieve relevant information. Depending on the purpose, it can also identify relationships between topics or extract terms from different languages.
Speech to Text Software
Speech-to-text software is software that converts spoken language into written text, allowing users to dictate instead of typing. These platforms typically use speech recognition algorithms and natural language processing (NLP) to transcribe spoken words into accurate text in real time. Speech-to-text software is commonly used in various industries for tasks such as transcription, note-taking, dictation, and accessibility. It can be integrated with other tools like word processors, customer service software, and medical or legal documentation systems. Many of these tools also offer features like punctuation insertion, voice commands, speaker identification, and multi-language support to enhance transcription accuracy and productivity.
Text Editors
Text editors are software applications that allow users to create, edit, and manipulate plain text files. They are essential for writing and editing code, documentation, notes, and other types of text-based content. Text editors typically offer basic features like syntax highlighting, search and replace, and line numbering for developers, as well as more advanced features like version control integration, autocomplete, and code folding. While simple text editors allow basic editing, more advanced versions are widely used for their versatility and customization options, especially in programming and content creation.
Text to Speech Software
Text to speech software is a type of software that enables users to input text which is then converted into a synthetic voiced output. This software can be used in different applications such as in communication, in education, and for accessibility purposes. Text to speech software also provides the option to customize the voice and speed of spoken words according to preferences, making it more effective for individual users. It has become increasingly popular due to its ease of use and effectiveness in both professional and personal settings.
Text Expanders
Text expanders are software tools that allow users to quickly create text by inputting shorthand abbreviations. Text expanding can help save time and effort when typing long phrases or sentences. The abbreviations are also customizable to better suit individual needs. Text expanders may be used for a variety of purposes, from writing emails to coding web pages.
Text Analytics Software
Text analytics software is a type of software used to extract and analyze data from text-based sources. It can be used to uncover meaningful patterns, trends, and insights from large amounts of unstructured data. Text analytics software typically combines natural language processing (NLP) and machine learning techniques to identify desired entities such as people, organizations, locations, topics, or sentiment. This technology can be used in a variety of industries such as healthcare, retail, finance and marketing for purposes like customer feedback analysis or opinion mining.
SMS Survey Software
SMS survey software enables businesses and organizations to create, distribute, and analyze surveys via text message (SMS). This type of software allows for easy collection of feedback from customers, employees, or other stakeholders in a quick and convenient way. SMS surveys are effective due to their high open and response rates, as text messages are more likely to be seen and read compared to emails. The software typically includes features like automated survey distribution, customizable templates, real-time data collection, and reporting tools to analyze responses. It is commonly used for customer satisfaction surveys, event feedback, market research, and employee engagement surveys.
AI Text Generators
AI text generators are software tools that use artificial intelligence and natural language processing to automatically generate written content. They work by analyzing existing texts and understanding the structure of language, then creating new sentences with similar meanings and structure. AI text generators can produce content ranging from simple phrases to complex stories depending on their programming and algorithms. In many cases, they are useful for quickly creating large volumes of written content in a relatively short period of time.
Business Text Messaging Platforms
Business text messaging platforms enable companies to communicate with customers and employees through SMS or other messaging channels in a professional, efficient manner. These platforms offer features such as automated responses, mass messaging, and two-way conversations, making it easy to manage large-scale communication. They often integrate with CRM systems, allowing businesses to track conversations, schedule messages, and personalize interactions based on customer data. With analytics tools, businesses can monitor message performance, engagement, and delivery rates. Overall, these platforms help improve customer engagement, streamline communication workflows, and enhance service delivery.
Rich Text Editors
Rich text editors are software tools that allow users to create, edit, and format text with various styles, fonts, and embedded media, making it suitable for documents, emails, blogs, and content management systems. These editors provide an intuitive interface with tools for text formatting (such as bold, italics, underline), paragraph alignment, font selection, and the insertion of images, links, and videos. Rich text editors are often used in web applications to facilitate content creation without requiring users to know HTML or other coding languages. They may also include features like spell check, auto-formatting, and collaborative editing for team-based content creation.
Text Message Archiving Software
Text message and SMS archiving software is software designed to preserve information sent or received through mobile devices, making it easier to search, sort, restore, download, and share archived data.
AI Video Generators (Text-to-Video)
AI video generators, also known as text-to-video software, are apps or software tools that can create videos using AI using a text script. Text-to-video software utilizes AI to process written text like articles, news, social media posts, text scripts, data, and more in order to generate a video based on that text. AI video generators can create high quality videos without the need of human editing.
SMS Marketing Software
SMS marketing software is a tool used to send text messages directly to customers. It can be used for promotional campaigns, customer service reminders, and more. Customers opt in to receive these messages from the business. The software also helps businesses track customer engagement with its analytics feature and automated responses. Overall, it is a useful way for businesses to connect with their customers in an efficient manner.
OCR Software
OCR (Optical Character Recognition) software is software that converts different types of documents—such as scanned paper documents, PDFs, or images—into editable and searchable text. OCR software analyzes the shapes of characters in the document and translates them into machine-readable data. This technology is particularly useful for digitizing printed documents, allowing businesses and individuals to archive, edit, and search through physical content more efficiently. By using OCR software, organizations can save time, reduce errors, and improve document accessibility while making information easier to manipulate and manage.
Speech Analytics Software
Speech analytics software analyzes audio recordings, typically from customer service calls, to extract valuable insights and improve business operations. By using speech recognition, natural language processing (NLP), and machine learning algorithms, these tools can transcribe spoken words, assess sentiment, identify keywords, and detect patterns in conversations. Speech analytics software is often used to evaluate customer interactions, monitor agent performance, identify customer pain points, and ensure compliance with industry standards. It is widely used in call centers, sales, and customer support departments to improve service quality, enhance customer satisfaction, and optimize training programs.
Transcription Software
Transcription software is software that transcribes audio or video recordings into text. It provides users with a range of tools to make the process easier and more efficient, including playback speed control, timing markers, auto-save functions and playback synchronization. Transcription software also typically offers advanced search features so users can quickly locate particular words or phrases within audio recordings. Lastly, many transcription programs offer the capability to share transcriptions in multiple file formats for use in different applications.
School Communication Software
School communication software and apps enable schools, school districts, and teachers to communicate with parents and students using a dedicated school messaging and collaboration platform. Parent-teacher communication apps and school communication apps offer different ways for school administrators and teachers to communicate important messages and share moments with students and families.
Appointment Reminder Software
Appointment reminder software allows companies to send messages and schedule activities with customers through text messages, email, or phone calls.
Customer Service Software
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term.
Medical Transcription Software
Medical transcription software is software used to convert audio recordings of medical professionals' dictated notes into written text. These tools are widely used in healthcare settings to create patient records, progress notes, discharge summaries, and other medical documentation. The software typically includes features such as speech recognition, medical vocabulary, and integration with electronic health records (EHR) systems, allowing for more accurate and efficient transcription. Medical transcription software can also assist in quality control by offering tools for editing, formatting, and proofing the transcribed documents. By automating parts of the transcription process, these solutions help reduce the time and effort required to generate medical documentation while improving accuracy and compliance with regulations.
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    TimeSync

    TimeSync

    TimeSync

    An appointment scheduler with a 100% meeting rate. TimeSync helps you book more appointments with our automated email, WhatsApp, and text reminders. No more no-shows and ghosting. Send reminders through email, WhatsApp, and text. Send automatic reminders before appointments. Add a button on your website so visitors can book a meeting with you easily! Embed available meeting times in your email so recipients can book a meeting directly with you without clicking on any links. Automatically...
    Starting Price: $9 per month
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    Paltalk

    Paltalk

    Peerstream

    With Paltalk, you can connect with anyone, anywhere, anytime with video chat, video and voice calls, text, and more. One-on-one chats or group meetings - we've got you covered.
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    Gleantap

    Gleantap

    Gleantap

    Engage customers and boost loyalty with Gleantap, a powerful multi-channel customer engagement platform. With Gleantap, businesses can harness the power of SMS marketing and mobile push notifications to retain customers, automate marketing, and increase revenue, referrals, and reviews. It features mobile push notifications, text messaging marketing, smart analytics, and segmentation tools.
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    Patient Communicator

    Patient Communicator

    Patient Communicator

    Browser-based patient appointment scheduling solution. Automated confirmations and reminders sent by text, email or voice. With TrueTexttm patients, can contact the office by texting instead of calling in. Our fully automated recall system ensures that patients will never fall through the cracks. Patients can schedule appointments 24/7 using our online scheduler. Build your practice with promotions, marketing, reviews and social media. Our dedicated customer success reps will leverage...
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    Inforobo

    Inforobo

    Brainasoft

    ... or by simply talking with the help of speech to text and text to speech features. The bot or virtual agent acts as a guide, providing answers, guiding customers in their shopping decisions, and seamlessly escalating your sales. Inforobo's artificial intelligence also provides the front-line support so that your customer service staff can concentrate on more complex tasks.
    Starting Price: $19.00/month
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    Sonar

    Sonar

    Marchex

    Drive More Sales with Business Text Messaging. Artificial intelligence and human-powered mobile messaging platform. Drive more revenue by reaching consumers on the mobile channels they use most to communicate. Guide actions through personal conversations with customers. Let our bots handle the lead qualification, meeting scheduling, and following up, so your team can focus on the meaningful interactions that drive sales. Our flexible solution integrates with the world's leading sales...
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    Faveo Helpdesk

    Faveo Helpdesk

    Ladybird Web Solution

    ...-assigned priority ticket resolution and support system. Faveo comes with Rich HTML text editor and allow to reply to ticket in rich HTML text. Ticket locking mechanism to allow staff to lock tickets during response and avoid conflicting or dual responses. CMDB (Configuration management database), Configuration items (CI) tracking, Asset relationships.
    Starting Price: $485 one-time payment
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    Alive5

    Alive5

    Alive Technologies

    .... Alive5 is a messaging platform that lets your staff text and chat from their laptops or smart phones. » Manage one main phone number or multiple direct lines. » Send one-to-one or bulk texts to a group of contacts. » Compatible with toll-free or local numbers. » Personalized responses based on visitor replies. » Better than forms for capturing leads. » Escalate requests to your human staff.
    Starting Price: $50 per month
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    Live800

    Live800

    GoldArmor

    ... switch chats freely when faced with many visitor conversations from different sources and channels in the meantime. Put a large number of frequently-used texts, links and files in Live800 Frequent Response Suggestion box, so that agents can send to visitors with one click. More conveniently, Live800 can intelligently associate the desired answers when agents inputting texts. There’s no need to fish a needle out of the sea.
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    Bobclass

    Bobclass

    Court Four

    Save time by doing your administration on the go. Register sales, attendance and payments and remind clients who are up for renewal. Whether you teach group classes or offer 1:1 appointments, in a team or solo, Bobclass will help you run your business. With Bobclass you can schedule a class (also recurring) and add clients to it. You can do this upfront or on the spot (drop-in). When a client is added to a class, they will receive a confirmation email or text message. An appointment...
    Starting Price: $19.99 one-time payment
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    Discord

    Discord

    Discord

    Discord is a free game communications app designed for both desktop and mobile platforms. Millions of players use the popular game platform every day to chat with friends over voice or text, or even stream gameplay in crystal clear quality for other Discord users. Not only can you organize a voice/text party in seconds, you can also use the service to find other players/teammates, search for certain types of groups/activities, or just talk games during your off time. The best part...
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    Starting Price: Free
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    Juvo Leads

    Juvo Leads

    Juvo Leads

    Collect up to 45% More Leads From Your Website. Join 5,000+ happy businesses worldwide using Juvo Leads to grow their business using their existing website and traffic. Our capabilities solve lead generation problems. Human chat agents convert your website visitors into qualified leads based on customized qualification rules. Track and (optionally record) all phone calls. Know where your website visitors came from before they called. Let visitors text your business, our chat agents will answer...
    Starting Price: $30.00/month
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    UXPressia

    UXPressia

    UXPressia

    UXPressia is a collaborative customer experience platform that allows you to create, export, and share customer journey maps, personas, and impact maps online. Some of the platform’s features include maps and personas with a predefined, easy-to-customize structure (drag and drop sections, such as text, video, embed code, touchpoints, etc.). Multiple-persona journey maps. Design View (journey atlas) to specify relations between mapping initiatives. 120+ free templates for 10+ industries to use...
    Starting Price: $13.30 per month
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    InphoniteVoice
    Save time and money by automatically connecting with your clients via text messages, phone calls, and emails with InphoniteVoice. Our talented team will work directly with you to set up our feature-rich, customizable product just the way you want to ensure the best results for your business. From doctors’ offices to delivery companies and everything in between, InphoniteVoice can be adapted to fit your needs. Using InphoniteVoice for appointment reminders will ensure that all of your clients...
    Starting Price: $50 per month
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    JookSMS

    JookSMS

    JookSMS

    JookSMS is a trusted, easy to use leading platform to send SMS messages to your customers and team. Text messaging has a 98% open rate meaning your messages will be seen. Sign up now for a free trial and get started in minutes. Small, medium or large business owners fret not, JookSMS has room for everybody. With clients all over the world, our application is useful for a variety of industries that arent related to each other, but share the same needs that our SMS marketing service is able...
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    Artera

    Artera

    Artera

    Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Trusted by 900+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully...
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    Allfound

    Allfound

    Allfound

    Reputation Management Software For Any Business. Everything You Need to Generate, Monitor, and Manage Your Online Reviews. Use customer reviews to get ahead of the competition. Get new reviews, manage them and promote them across the web for 1, 10 or 10,000 locations. All from one dashboard. How does this work? Send a text Send a text from the Allfound dashboard or ask the customer to scan the QR Code. The customer leaves a review The customer issues an opinion by selecting a convenient...
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    SwiftChat

    SwiftChat

    SwiftChat

    ... leads. With the easy and simple panel, supervise your team and engage your audience with updated analytics. E Chat App Support With Features Other Chat Programs Skipping Out. Offline Msg Support. Help visitors even when you are not around. Allow them to leave messages and reply when you are back. Color, Text & Design. Want to match chat with Your web design? Customize Chat color, design, and text Just the way you want.
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    NeoSound

    NeoSound

    NeoSound Intelligence

    ... turn phone conversations into meaningful actionable insights to make customer communication better. NeoSound tools do not only speech-to-text translation. Smart algorithms do acoustics and intonation analysis. The machine listens to how people speak not only what they say. That is why our trained machines can easily address your company-specific needs. NeoSound offers a unique combination of speech-to-text semantic analytics and acoustic analysis of intonation.
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    SalesInvite

    SalesInvite

    SalesInvite

    SalesInvite is the #1 Sales and Marketing Automation Platform for Entrepreneurs. Including an All-In-Dashboard to manage every essential marketing tool your business needs. Providing the most in-demand features, with a user-friendly platform allowing business owners to scale quicker and smoother. Answer customer inquiries on any device, create your own V.I.P. Text Club, automate your review requests, send weekly, or one-time-only promotions and stand out to your customer. There’s not much...
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    Kimoby

    Kimoby

    Kimoby

    Kimoby is your Dealership Engagement System (DES), designed to simplify and accelerate customer communication. It's a central hub that integrates with your DMS, offering: Effortless Texting: Two-way texting, automated messages, and translations make communication a breeze. Video to Customer: Build trust with videos! AI summaries and estimates speed up approvals. Simplified Payments: Accept and process payments quickly and easily. Loaner Management: Manage your loaner fleet efficiently, avoiding...
    Starting Price: $699
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    ArrowChat

    ArrowChat

    ArrowChat

    ArrowChat lets your users text and video chat with each other. Install chat in minutes on top of any existing website. ArrowChat is a self-hosted live chat software based on PHP script and jQuery. It's running at the bottom of our page, take a look! Our chat will automatically log in your website users when they log into your site. No extra coding! Usernames are retrieved and displayed with full support for other languages in UTF-8. ArrowChat will get a user's profile link and conveniently...
    Starting Price: $45 one-time payment
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    Ripcord

    Ripcord

    Ripcord.io

    Most organizations’ sales teams have a similar makeup. A single rainmaker and a handful of Jr. sales associates struggle to duplicate the success of the lead sales person. Ripcord creates a collaborative training environment that helps your sales team easily share real-time call analytics and transcripts, schedule demos while reducing no-shows. The end result is a cross-trained team of sales professionals that are driving hyper business growth. Our text message automation acts like your...
    Starting Price: $999 per month
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    Emitrr

    Emitrr

    Emitrr

    ... on text, so your patients never have to wait on the web. Most small businesses spend a lot of dollars on building a website, advertising, SEO, and other forms of marketing. In addition, small businesses work very hard to channel these customers to the website and more than a quarter of these web visitors never get converted. Your customers are not tied to a live chat on the web. Convert customers even when they walk away from the web.
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    Brainwave

    Brainwave

    Brainwave AI Technologies

    In Short: Brainwave is a customer service automation tool capable of resolving over 70% of your customers' inquiries. Our solution automates text-based responses and actions. ❌ Problem Support demands can become overwhelming, especially for B2C/B2B SaaS, e-Commerce, Marketplace, and FinTech companies. You likely have an ever-growing number of support tickets, with your current bot, such as Intercom or Zendesk, only addressing 30% of issues after extensive training. This situation is time...
    Starting Price: $49/month
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    SalesCaptain

    SalesCaptain

    SalesCaptain

    SalesCaptain is an AI-powered customer experience management (CXM) platform designed to help local businesses attract, engage, and elevate customers through one unified communication and marketing hub. It centralizes messaging from texts, calls, social media, web chat, and payments into a single dashboard, backed with AI-generated communications and follow-up workflows. Features include automated review collection, intelligently filtering and posting positive feedback, plus business listing...
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    Starting Price: $300 per month
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    Colossyan

    Colossyan

    Colossyan

    Leave professional video editing to Colossyan Creator without any training or advanced skills. Simply type in your text and have a video ready in 70+ languages within minutes. Convert dull PPTs and PDF reports into videos to increase retention and deliver information more effectively to your audience taking internal communication to the next level. Generate videos to educate, train, and onboard staff, and deliver even complicated instructions with efficiency and increased engagement...
    Starting Price: $19 per month
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    Responcierge

    Responcierge

    Responcierge

    Responcierge is an all-in-one engagement tool that is suitable for businesses of all sizes. Responcierge provides several powerful tools users need to fully engage more website visitors. Customer service representatives can interact with customers with Responcierge's recorded video messages chat features and more. With Responcierge, users can start a conversation with a client using real-time text conversation or record a video response to send. Responcierge also provides users with other...
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    Voci

    Voci

    Medallia

    Companies engage with customers by phone more than any other channel, and these interactions represent a gold mine of untapped information. Listening to every customer call is costly and time-consuming and not physically practical. As a result, only a fraction of randomly selected calls is typically reviewed. These voice interactions reveal the true voice of your customers and enable you to get to the heart of their concerns. With our highly accurate, automated speech-to-text transcription...
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    Lime Talk

    Lime Talk

    Lime Inspirations

    Put Lime Talk online chat on your website or e-shop and give every customer a chance to get in touch with you and receive a reply in a matter of seconds. Lime Talk provides a real time overview of your website visitors along with useful information such as geographical location of every visitor, which product they are currently browsing, and other details. Lime Talk is mobile optimized and fully customizable: you can choose any color and any text.
    Starting Price: $4.20/month/user